Trouvez des vols pas chers Lyon - New York John-F.-Kennedy

Points positifs : Smooth flying so got some sleep

Points négatifs : Clearer back-to-front boarding process

Points positifs : All seats were very comfortable and spots where I can view everything and crew were awesome.

Points négatifs : Local travelers should be offered even water.

Points négatifs : At least give a glass of water.

Points positifs : Crew and food

Points positifs : Crew and food

Points positifs : Got us there safely

Points négatifs : Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Points positifs : Smooth flying so got some sleep

Points négatifs : Clearer back-to-front boarding process

Points positifs : no remarks. everything fine for a short flight

Points négatifs : Still don’t have my luggage yet

Points positifs : Staff were professional and polite.

Points négatifs : Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Points positifs : The socks offered in business were comfortable and nice looking. The red wine was good.

Points négatifs : The food was just average and the seat not too comfortable

Points positifs : Flight was on time.

Points négatifs : Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Points positifs : Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease.

Points négatifs : The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case.

Points négatifs : Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Points positifs : Got here early!

Points positifs : Everything

Points négatifs : Nothing

Points positifs : The crew wasn’t very friendly and there’s very little legroom.

Points positifs : Early morning flight so left on time and arrived early. Staff excellent.

Points négatifs : Seats are grim like most European carriers in coach...

Points négatifs : Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Points négatifs : The entertainment choices needs updates and more varieties I believe.

Points négatifs : This airline is borderline budget airline even in business class.

Points positifs : The crew was amazing!

Points négatifs : Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.

Points négatifs : I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.

Points négatifs : Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.

Points positifs : Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Points négatifs : More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Points positifs : Very professional.

Points positifs : Crew was great

Points négatifs : Lots of screaming children. Not much to be done about that.

Points positifs : All was great!

Points négatifs : The app and trying to find boarding details prior.

Points positifs : no remarks. everything fine for a short flight

Points positifs : By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience

Points positifs : Everything was good except the long layover

Points négatifs : Shorter layover