Trouvez des vols pas chers Lyon - New York John-F.-Kennedy

Points négatifs : Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

Points positifs : Comfort and food with good entertainment.

Points négatifs : Crew could be trained for better service, most all were rude and annoyed that they were there.

Points positifs : Service, food, comfort, entertainment.

Points négatifs : Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Points positifs : Crew was amazing.

Points négatifs : I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.

Points négatifs : Send my surfboard case with me !!!! They left it in Moskov !!! Will never book true you.

Points négatifs : The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever

Points positifs : I just had a bad experience with the person seating next to me

Points négatifs : Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Points négatifs : Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Points négatifs : On time.

Points positifs : The crew was amazing

Points négatifs : Great job

Points positifs : Crew very friendly

Points négatifs : The process for getting ready to board was a little chaotic

Points positifs : Nothing

Points négatifs : They don’t even give glass of water in business class. Terrible attention.

Points positifs : The food served was really good (bacalhau), and the crew very friendly.

Points négatifs : The boarding in Lisbon was a total disaster: no control of lines, unprepared staff, very confusing and slow. The airplane was very uncomfortable: very small seats, almost no reclining of chairs, very warm inside. Horrible flight!

Points négatifs : Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival.

Points positifs : The crew were amazing and attentive

Points négatifs : nothing that i can think of

Points négatifs : I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Points négatifs : The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew

Points négatifs : Luggage Fees out of Croatia despite my One World Status were a big surprise!

Points négatifs : Got a flight delayed and missed my connection. Had to wait >12hrs for next flight

Points positifs : The crew was nice

Points négatifs : Se take to much turbulence

Points positifs : Problems started at check in and it went downhill from there

Points négatifs : Customer service mostly

Points positifs : Our flight attendant was awesome. Very friendly and attentive.

Points négatifs : The cabin temperature was cold and the flight was delayed by over an hour.

Points positifs : One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Points négatifs : The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Points positifs : The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable.

Points négatifs : The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose

Points négatifs : Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Points positifs : Crew good, plane clean.

Points négatifs : Seats very cramped.

Points positifs : The crew were amazing and attentive

Points négatifs : nothing that i can think of

Points négatifs : complimentary water needed

Points négatifs : Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Points positifs : The crew was amazing

Points négatifs : Great job

Points positifs : Crew very friendly

Points négatifs : The process for getting ready to board was a little chaotic

Points positifs : The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous.

Points négatifs : There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized.

Points positifs : Seats and snack

Points négatifs : No delay in departure

Points positifs : Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights.

Points négatifs : Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising.