Trouvez des vols pas chers Lyon - New York John-F.-Kennedy (LYS - JFK)

Points négatifs : Food

Points positifs : Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).

Points positifs : Personnel de bord aimable, vol sans encombre

Points négatifs : Obligation d’enlever l'ensemble des films transparents protecteurs sur les valises, alors même que lors du voyage aller la compagnie n'avait pas embarqué une valise (non filmée), toujours très désagréable de devoir reprendre les bagages au comptoir d'enregistrement. Demande de justificatifs d'adresse lors de l'embarquement alors que ces justificatifs n'étaient pas requis sur le voyage aller. Vérification minutieuse de l'ensemble des poids des bagages à main (qui étaient tous conformes) pour un vol intérieur d'une heure... A l'évidence le service client n'est plus au rendez-vous avec Air France.

Points positifs : The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use.

Points positifs : new airbus plane. great luggage bins

Points négatifs : nothing

Points positifs : The flight crew was very competent and welcoming.

Points négatifs : The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Points positifs : Great entertainment options!

Points négatifs : The seats are still too small. I also wish there were hot options for food.

Points négatifs : Flying from New York to Atlanta on business class there was no access to the lounge because I was not flying to Lima on the same day. I bought the whole international business ticket to Peru together, I don't understand why Delta consider my first portion not part of my international ticket!

Points positifs : All flights on time

Points positifs : Nothing

Points négatifs : There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Points positifs : We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Points négatifs : It was delayed by 4 hours

Points positifs : Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Points négatifs : Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

Points négatifs : Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

Points positifs : There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Points négatifs : Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Points positifs : Very friendly

Points positifs : Nothing

Points négatifs : V poor hospitality and i was treated like a prisoner during my 1 nt trnsit at casablanka airport before my flight to jfk Also I didnt receive my 2 bags at jfk airport and till now i didnt hear from them till now I wish that anyone can help find my bags. I will never book on royal ait maroc again

Points positifs : Easy and quite flight

Points positifs : Flight tracker on screen was accurate.

Points négatifs : A Final Boarding call was announced at the appointed boarding time for us to stand in the cold gang-way a further five minutes before proceeding outside to board the plane. Neither entertainment nor a safety briefing were provided before taking off. Attendant alerted us to a 'problem with the flight' but was incomprehensible over the speaker, as with any subsequent announcements.

Points négatifs : Flight was delayed 7 hours, the flight crew never arrived, communication was nonexistent. I missed my connection in Rome and have now lost a lot of money for car rental, hotel that I can’t use tonight.

Points positifs : -

Points négatifs : -

Points négatifs : The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.

Points positifs : Bien organisé

Points négatifs : Pas d’ecran Disponible pour regarder des films

Points négatifs : There wasn't food or entertainment. Might want to add NA as an option in those categories

Points positifs : Food was better than average as airline food goes, attentive cabin crew, professional, good selection of movies, music for entertainment. New Boeing 789 Dreamliner, excellent condition/shape, clean interior.

Points négatifs : Poor choice of cabin music prior to take-off and post-landing. Boarding is chaotic at best - mob boarding, like sardines on buses to airplane, then long wait till getting on board and loading overhead bins. Should load aircraft from back to front and with clear defined zones! Bathrooms did degrade as the flight progressed unfortunately.

Points positifs : Timeliness of food and cleaning up.

Points négatifs : Crew's short patience with customers

Points négatifs : Flight was delayed 7 hours, the flight crew never arrived, communication was nonexistent. I missed my connection in Rome and have now lost a lot of money for car rental, hotel that I can’t use tonight.

Points positifs : Nothing

Points négatifs : V poor hospitality and i was treated like a prisoner during my 1 nt trnsit at casablanka airport before my flight to jfk Also I didnt receive my 2 bags at jfk airport and till now i didnt hear from them till now I wish that anyone can help find my bags. I will never book on royal ait maroc again

Points positifs : Inhospitable. No customer service.

Points positifs : Everything

Points négatifs : Nothing

Points positifs : Flight tracker on screen was accurate.

Points négatifs : A Final Boarding call was announced at the appointed boarding time for us to stand in the cold gang-way a further five minutes before proceeding outside to board the plane. Neither entertainment nor a safety briefing were provided before taking off. Attendant alerted us to a 'problem with the flight' but was incomprehensible over the speaker, as with any subsequent announcements.

Points négatifs : Flight was delayed 7 hours, the flight crew never arrived, communication was nonexistent. I missed my connection in Rome and have now lost a lot of money for car rental, hotel that I can’t use tonight.