Trouvez des vols pas chers Lyon - New York John-F.-Kennedy (LYS - JFK)

Points négatifs : Departing on time.

Points négatifs : The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/

Points négatifs : My window seat didn’t have a window

Points négatifs : We Flew business class. Very ordinary.

Points négatifs : Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter

Points positifs : crew was ok, at one point I felt like they were just tired, after all it was a 12 hour flight from Madrid to L.A.

Points négatifs : make sure that the crew is well rested and ready for a long flight.

Points positifs : Dreamliner is great. So we’re the crew

Points négatifs : Please serve water at the very least.

Points négatifs : The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort.

Points positifs : Lost baggage....day 3 STILL no update.

Points positifs : The crew seemed to get frustrated at times, not really personable, but not mean. Seats were comfortable, entertainment was good. Food was ok

Points négatifs : My son got to the kiosk and they told him the flight was boarded and he missed the flight. They offered him a ticket for 380 dollars which he did not have to leave Friday two days later. Fortunately I was on the phone and bought a ticket on line. What can be done? Why must we pay for others mistakes

Points positifs : Food was better than average as airline food goes, attentive cabin crew, professional, good selection of movies, music for entertainment. New Boeing 789 Dreamliner, excellent condition/shape, clean interior.

Points négatifs : Poor choice of cabin music prior to take-off and post-landing. Boarding is chaotic at best - mob boarding, like sardines on buses to airplane, then long wait till getting on board and loading overhead bins. Should load aircraft from back to front and with clear defined zones! Bathrooms did degrade as the flight progressed unfortunately.

Points positifs : Lost my luggage

Points négatifs : Not loosing my suitcase!

Points négatifs : Team desn’t have much Client focus, seems to have more experience with cargo shipments

Points positifs : Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight.

Points négatifs : The food. It was okay.

Points positifs : The crews are very polite.

Points positifs : Lufthansa hands down is the best airline I have ever flown!

Points négatifs : Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.

Points positifs : Food was great

Points négatifs : Connect flight time was cutting it short- sane scenario.

Points positifs : Very helpful crew, good food.

Points négatifs : Flight was one hour late.