Trouvez un vol pas cher République Tchèque - Paris

Points positifs : "The aircraft was barely half full."
Points négatifs : "Delay due to fog at LHR, but this is not the fault of the airline"

Points négatifs : "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

Points négatifs : "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Points positifs : "As previously stated hated having to go through security again"
Points négatifs : "Chocolate"

Points négatifs : "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Points positifs : "New-ish aircraft"
Points négatifs : "Prompt departure; better food/snacks."

Points positifs : "Service"
Points négatifs : "Delay for both leg trip."

Points positifs : "The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids."
Points négatifs : "Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Very helpful crew, good food."
Points négatifs : "Flight was one hour late."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Points négatifs : "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Points négatifs : "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."

Points positifs : "Lufthansa take great care of their passengers, always"
Points négatifs : "Poor gliding in and rough landing"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Staff were very nice. Flight arrived on time."
Points négatifs : "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew."
Points négatifs : "Bus to plane at departure, no room in overhead lockers as space taken up with small bags"

Points positifs : "Great film choices, short flight time - no delays. The flight was relatively full but I experienced no discomfort and the food was good. I think they ran out of one option but this didn't bother me as it wasn't my choice."

Points positifs : "Friendly cabin crew"

Points positifs : "I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section."
Points négatifs : "A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa."

Points positifs : "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Points négatifs : "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Points positifs : "on time no hassle"
Points négatifs : "nothing in particular"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Flight info from Kayak was excellent and up-to-date, more so than the airlines."

Points positifs : "I liked size of the lavatory ,food"
Points négatifs : "I didn’t like selection of movies and seat wasn’t that comfortable"

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Points négatifs : "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"

Points négatifs : "Business class is basically what economy is on Air France or Swiss"

Points positifs : "New plane, comfortable seats, cheerful and polite staff"
Points négatifs : "There were no overhead screens with the video clips about Greece and its food..."

Points positifs : "I liked getting food and drink."
Points négatifs : "Letting people check in earlier."

Points négatifs : "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."

Points positifs : "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Points négatifs : "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"

Points positifs : "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Points négatifs : "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."

Points négatifs : "Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us."

Points négatifs : "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Points positifs : "Pretty roomy seats, food and drinks included in the price."
Points négatifs : "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."

Points négatifs : "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"

Points positifs : "Service was great."
Points négatifs : "Couldn’t download the entertainment app."

Points positifs : "The crew was nice, friendly and helpful."
Points négatifs : "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."

Points négatifs : "Flight was late, we missed our connection, there was no information etc"

Points positifs : "Was on time and staff is always great"

Points négatifs : "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Points positifs : "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"

Points négatifs : "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."

Points négatifs : "The food honestly"

Points positifs : "Efficient. It was a very short flight."
Points négatifs : "Offer of Wi-Fi."

Points positifs : "Everything went well."
Points négatifs : "The food."

Points positifs : "Everything was perfect"

Points négatifs : "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."

Points positifs : "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."

Points négatifs : "I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance"

Points positifs : "The food was excellent and the cabin crew were friendly"
Points négatifs : "Not enough water available as it was a very warm flight and I was quite dehydrated"

Points positifs : "Flight was on time"
Points négatifs : "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."

Points positifs : "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Points négatifs : "Seating little tight (especially if seat in front of you reclines)"

Points positifs : "Crew were v good"
Points négatifs : "Comfort no entertainment, small seats..."

Points positifs : "The staff were nice."
Points négatifs : "Food. Queued too long before we could board."

Points positifs : "Very nice crew! Comfortable aircraft"
Points négatifs : "The three boarding passes sent to my email with no practical option to use them"

Points positifs : "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Points négatifs : "The seats were uncomfortable for this length of flight and space very limited."

Points négatifs : "Had to double pay for baggage. Total scam"

Points positifs : "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Points négatifs : "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Points positifs : "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."

Points positifs : "Excellent service, support and attention from hosts/hostesses"
Points négatifs : "Nothing"

Points positifs : "Crew very helpful and happy to assist Good communication"
Points négatifs : "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"

Points négatifs : "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Points négatifs : "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Points positifs : "Very nice crew, had trouble with boarding"
Points négatifs : "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Points positifs : "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Points négatifs : "Being called to wait to board in a Que when we did not need to like Ryan Air"

Points positifs : "The crew were very professional and polite on board and the food was excellent"
Points négatifs : "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Points positifs : "the most beautiful highly skilled attendants! On time flight in every segment. Awesome value for price, Olympic airlines is 55555+ I hope to visit Crete again soon and use this airline."

Points négatifs : "The food was all meat and I am a vegetarian"

Points positifs : "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Points négatifs : "The food was as expected. The seats were very good and comfortable."

Points négatifs : "Disembarkation via buses. Not great."

Points positifs : "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Points négatifs : "Food was good. Chairs were clean and relatevly good. Thank you"

Points négatifs : "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."

Points positifs : "Boarding from the club was a wonderful innovation."

Points positifs : "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."

Points positifs : "Not much. Used to be friendly, comfortable airline. "Efficiencies have taken their toll""
Points négatifs : "Difficulty with on line purchase of checked bag lead to extreme cost (worse than Ryan Air!!!). Apparently stressed and therefore less than friendly attendants. Very tight seating. Food was quite good but hard to eat in VERY cramped seating!"

Points négatifs : "It's KLM. What else do you need to know."

Points positifs : "Staff were professional and polite."
Points négatifs : "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Points positifs : "Everything works and quick to get to destination."

Points positifs : "The crew was informative"
Points négatifs : "Inflight sandwiches"

Points positifs : "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Points négatifs : "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Points positifs : "Seat was comfy and spacious for economy class"
Points négatifs : "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Points positifs : "Very friendly crew and on time with no problems."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Points négatifs : "Doesn't"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Just the cabin crew being nice"
Points négatifs : "Punctuality KLM is always late"

Points positifs : "Helpful and kind crew"
Points négatifs : "I wish there was WiFi"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Points positifs : "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Points négatifs : "No downsides at all"

Points négatifs : "Inflight was better than I expected. But needs upgrading air crafts."

Points négatifs : "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Points positifs : "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Points positifs : "Good"
Points négatifs : "Nothing"

Points positifs : "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Points négatifs : "My suitcase didn't come with the airline."

Points positifs : "Efficient boarding system, clearly signposted. Professional staff"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Points négatifs : "Not happy to pay extra money for my case"

Points positifs : "Excellent service. A meal , drink and a coffee included which we were not expecting."

Points positifs : "Good flight, very attentive crew."

Points positifs : "Food and staff behaviour"
Points négatifs : "Entertainment"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Points négatifs : "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Points positifs : "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Points négatifs : "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Points positifs : "Norhing"
Points négatifs : "They have mabaged to lost my luggage"

Points positifs : "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Points négatifs : "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Points positifs : "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Points négatifs : "Nothing"

Points positifs : "Short flight with good communication."
Points négatifs : "Nil to complain."

Points positifs : "Booked extra room seat which gave me good room for seating"

Points positifs : "The aircraft was clean"
Points négatifs : "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Points positifs : "Very friendly crew"

Points positifs : "Very friendly and helpful personnel."

Points positifs : "In flight food was enjoyable"

Points positifs : "Everything. A truly faultless experience!"
Points négatifs : "Nothing"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "Good efficient flight crew friendly and helpful"

Points positifs : "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Points négatifs : "Flight was delayed due to weather in Amsterdam area"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points positifs : "Sièges trop petit sur les nouveaux avions, pas d'écrans de divertissement donc on s'ennuie vite pendant 2h"
Points négatifs : "Repas gratuit ou collations, prise qui fonctionnent pas et divertissement"

Points positifs : "The crew was amazing and took measures to make the flight Covid safe"
Points négatifs : "The food was not the best and Twistees weren't available. Also the seats felt narrow"

Points négatifs : "Flight going out cramped seats, going back much bigger space and USB ports. Cabin crew weren’t very cheerful"

Points positifs : "I didn’t like anything"
Points négatifs : "The female FA gave me an attitude when I asked about moving to a window seat"

Points positifs : "Older aircraft; no charging or internet. However, I was able to stretch out and sleep due to the aircraft not being full. The crew was great!"
Points négatifs : "The flight was very late to take off. The aircraft could be improved with charging outlets for smartphones/computers, and Internet. I was offered food and beverage, without knowing these were not free. For the cost, the size and quality was poor."

Points positifs : "Nice crew."

Points positifs : "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Points négatifs : "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."

Points négatifs : "These jerks delayed our flight because our plane was late in arriving. Fine. They give us zero information on what’s going on as we stand in line forever. Then they load us onto the jet and apologize for the delay. Then the jerks announced a new delay. This time a flight in Palermo had technical difficulties, so we would take on their passengers. After another hour sitting in this tin can and our own flight passengers now missing there connections due to this double delay the pilot announced he has no clue what’s going on. He hasn’t heard from the company!!! The passengers were mad! Another time elapsed. Captain says we can’t wait. Let’s go. Now half of us missed our connections!! Air Malta I have a message to you. Clean up your unprofessional act. I get it that a flight had delays but then you did the same thing to us!! I’m pissed at your holier than thou attitude. You were 100% unprofessional."

Points positifs : "Flight was perfect and on time. Seating comfortable."
Points négatifs : "No free snacks but available upon payment. But not cheap."

Points positifs : "All was good"

Points positifs : "Prompt boarding"
Points négatifs : "No complementary drink or snack"

Points positifs : "Le confort à bord"
Points négatifs : "L'embarquement et le retard du vol"

Points négatifs : "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."

Points positifs : "Bad seats, too small"
Points négatifs : "3 hours late taking off"

Points négatifs : "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."

Points positifs : "fabulous flight and crew"
Points négatifs : "Perfect take off perfect landing so smooth nothing more can be better - Thank you!"

Points négatifs : "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."

Points positifs : "Pleasant crew. Clean plane."
Points négatifs : "Leaving on time (we were an hour late because of a discrepancy between number of passengers checked and number on board.) Would be nice to have at least a complimentary bottle of water."

Points positifs : "Crew were ok. But flight was delayed and cabin was very warm."
Points négatifs : "If airline informs of delays, cooler cabins"

Points positifs : "Boarding process was smooth and the flight was on time."
Points négatifs : "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."

Points positifs : "On time , comfortable seats , nice staff"
Points négatifs : "Nothing"

Points positifs : "Fare itself is very reasonable for distance."
Points négatifs : "Baggage fees are ridiculous! I paid double the cost of the actual flight for my checked bag. Have never had this happen in 25 years of travel. Is Air Malta becoming Ryan Air?? Staff couldn’t seem to get food service down. Constant running up and down aisle trying to sort out and sandwiches. Trying to nap on aisle seat with constant shouting was impossible. Seatbelt sign also sounds alarm constantly."

Points positifs : "OK"
Points négatifs : "Flight delayed by 45 mins"

Points positifs : "It was a cheap budget flight which gets you from A to B with no frills !"
Points négatifs : "The check in was sooo long both at Southend & Catania very disorganised & no consistency I got charged twice for one large suit case with 5 people travelling in our party the person on the next check in desk didn't get charged at all !!!"

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "The smooth take off and landing. Excellent piloting"

Points positifs : "The lounge and the staff were wxcellent"
Points négatifs : "Lack of information about reason for initial two-hour delay"

Points positifs : "Good service throughout"

Points positifs : "Flight attendants"
Points négatifs : "Food was awful"

Points négatifs : "Peu de place pour les jambes. Décollage avec une heure de retard sans explication. Un mini-sandwich en guise de repas."

Points positifs : "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Points positifs : "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Points négatifs : "Leg space was terrible. Just sitting my knees were touching the front seat, was unable to move."

Points positifs : "Nothing"
Points négatifs : "Long delay. Flight was due at 1820. Arroved in milam hotel at 0030"

Points positifs : "The crew were nice."
Points négatifs : "An hour delay, a cheap sandwich and no entertainment."

Points positifs : "Professionalism"
Points négatifs : "Food"

Points positifs : "Pleasant approach of staff"
Points négatifs : "Planes are rather small"

Points positifs : "nothing"
Points négatifs : "no legroom, no business class (while i payed for it), awful food, no business class lane, no space for luggage"

Points positifs : "Very nice flight. Great service and a lot of seat room"

Points positifs : "They are generous, they have quality seats and they are nice people"
Points négatifs : "Can't check in online from TLV"

Points positifs : "I got to where I needed to go."
Points négatifs : "Herded on to overcrowded buses to and from tarmac. Seats horrible. No worth the trip to Malta. Go somewhere else"

Points positifs : "The security process at the airport was the best and fastest I have had. Flight was however delayed. But flight was short and enjoyable."
Points négatifs : "The delay of the flight could have been handled better. We were not advised why it was late or anything. But overall experience was good. Thanks"

Points positifs : "The short flight."
Points négatifs : "I guess they are having problems getting flights out on schedule I had a long wait coming from the US and they added another 2 plus hours of wait at Heathrow....."

Points positifs : "Fast, easy, and comfortable flight, with a friendly crew."
Points négatifs : "For this flight, the line of people to board stretched outside of the gate- it was not possible to wait inside the gate. Once we were checked in we had to shove our way onto an overcrowded bus for transport from the gate to the plane. More buses are needed when ferrying people by bus from the gate to the plane, in general (not just on this flight)."

Points positifs : "Quick and easy boarding"
Points négatifs : "Food and no entertainment, crew was not consequent with safety rules."

Points positifs : "Friendly attendants on roomy older plane."
Points négatifs : "The "snack" was a very unappealing tuna sandwich which was basically an empty bun, but no one is on that flight for the food anyway. The entertainment monitor was broken, but again, it just didn't matter."

Points positifs : "Tea and coffee should be included not you have to buy it!"

Points positifs : "Sièges confortables avec beaucoup de places pour les jambes"
Points négatifs : "Juste un petit sandwich comme repas"

Points positifs : "Excellent service and a delightful crew."

Points positifs : "Comfortable flight. Polite and friendly team."

Points négatifs : "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Points positifs : "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Points négatifs : "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Points positifs : "n/a"
Points négatifs : "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Points positifs : "Nothing !! Such a bullshit flight ever !!!"
Points négatifs : "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Points positifs : "Crew was ok and servicial"
Points négatifs : "Food and reception at door of boarding"

Points positifs : "Crew very professional"
Points négatifs : "Boarding was a little confusing"

Points négatifs : "Really hard to get boarding passes online"

Points positifs : "cbvghjkl;"
Points négatifs : "mmmm"

Points négatifs : "It was a great flight can’t think of anything"

Points positifs : "The transfer times were excellent"

Points négatifs : "Booked with my partner. Ended up sitting apart. Not good"

Points négatifs : "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Points négatifs : "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Points négatifs : "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Points négatifs : "My entertainment device did not work the entire flight."

Points négatifs : "They lost my luggage :("

Points positifs : "Staff and services all very good definitely"
Points négatifs : "Everything was brilliant"

Points positifs : "DIY snack area"
Points négatifs : "Food and seating"

Points positifs : "The crew"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Points positifs : "The staff were very helpful and professional."
Points négatifs : "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Points positifs : "Just a routine flight but done with perfect execution."
Points négatifs : "Nothing."

Points positifs : "Good quality flight"
Points négatifs : "But delayed and lost baggage"

Points positifs : "The Air France service was ok. Got me to my destination on time and alive."
Points négatifs : "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Points positifs : "Timely and smooth teansit."
Points négatifs : "Food has a way to go to be appetising."

Points positifs : "Everything"

Points positifs : "Friendly crew, good meal and entertainment"
Points négatifs : "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Points positifs : "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Points négatifs : "Slight issue with headphone connection, was not the only passenger."

Points négatifs : "Flight was delayed by 1h30min, so we arrived very late"

Points positifs : ". Budget airline with no legroom or extras"
Points négatifs : "See above. Nothing specific to like."

Points positifs : "The free glass of red wine when the plane finally took off."
Points négatifs : "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Points positifs : "Nothing"
Points négatifs : "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Points positifs : "Boarding was on time"
Points négatifs : "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Points négatifs : "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Points positifs : "Free snack and drinks. Good service."

Points négatifs : "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Points positifs : "I didn’t actually liked the entertainment"
Points négatifs : "I just didn’t enjoy the entrainment."

Points positifs : "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Points négatifs : "Some toilet facilities out of order and some slow service"

Points positifs : "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Points négatifs : "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Points positifs : "Boarding and punctuality."
Points négatifs : "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Points négatifs : "The air France flight was overbooked and we had been in standby until the last minute"

Points négatifs : "only there were del;ay at JFK"

Points positifs : "Good service all around, personnel pleasant"
Points négatifs : "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Points positifs : "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Points négatifs : "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Points positifs : "Good on a short flight"
Points négatifs : "Paying for carry on due to weight limit. First time this ever happened!"

Points positifs : "Crew was great."
Points négatifs : "Food could be a bit better. White bread is unhealthy."

Points négatifs : "Clean. Courtesy of staff on plane."

Points positifs : "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Points négatifs : "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."