Trouvez des vols pas chers République Tchèque - Aéroport de Paris-Charles-de-Gaulle

Points positifs : "Crew"
Points négatifs : "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Points positifs : "easy boarding. crew was nice."
Points négatifs : "terrible seats. no tv or chargers."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Improving customer service during delay but overall good"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Service and the crewe was very kind"
Points négatifs : "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Food could be improved."

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Quick, efficient, relaxing."

Points positifs : "The service and the airplane"
Points négatifs : "Nothing at all"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Le retard"

Points négatifs : "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Points négatifs : "Flight was 2 hours late in departing from Frankfurt."

Points positifs : "The seats are comfortable and the plane was clean and well-presented."
Points négatifs : "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Points positifs : "Professional, efficient, full, nice sandwich and coffee."

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"

Points positifs : "Enough space for my legs, cabin crew okay"
Points négatifs : "No entertainment"

Points négatifs : "Perte bagage"

Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"

Points positifs : "Rien de particulier"
Points négatifs : "Encore un retard !!!"

Points positifs : "Rien de spécial. Sandwich passable"
Points négatifs : "Tous nos vol aller et retour étaient en retard"

Points positifs : "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Points négatifs : "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Points positifs : "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Points négatifs : "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Points négatifs : "Business class is basically what economy is on Air France or Swiss"

Points positifs : "New plane, comfortable seats, cheerful and polite staff"
Points négatifs : "There were no overhead screens with the video clips about Greece and its food..."

Points positifs : "I liked getting food and drink."
Points négatifs : "Letting people check in earlier."

Points négatifs : "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."

Points positifs : "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Points négatifs : "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"

Points positifs : "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Points négatifs : "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."

Points négatifs : "Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us."

Points négatifs : "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Points positifs : "Pretty roomy seats, food and drinks included in the price."
Points négatifs : "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."

Points négatifs : "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"

Points positifs : "Service was great."
Points négatifs : "Couldn’t download the entertainment app."

Points positifs : "The crew was nice, friendly and helpful."
Points négatifs : "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."

Points négatifs : "Flight was late, we missed our connection, there was no information etc"

Points positifs : "Was on time and staff is always great"

Points négatifs : "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Points positifs : "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"

Points négatifs : "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."

Points négatifs : "The food honestly"

Points positifs : "Efficient. It was a very short flight."
Points négatifs : "Offer of Wi-Fi."

Points positifs : "Everything went well."
Points négatifs : "The food."

Points positifs : "Everything was perfect"

Points négatifs : "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."

Points positifs : "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."

Points négatifs : "I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance"

Points positifs : "The food was excellent and the cabin crew were friendly"
Points négatifs : "Not enough water available as it was a very warm flight and I was quite dehydrated"

Points positifs : "Flight was on time"
Points négatifs : "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."

Points positifs : "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Points négatifs : "Seating little tight (especially if seat in front of you reclines)"

Points positifs : "Crew were v good"
Points négatifs : "Comfort no entertainment, small seats..."

Points positifs : "The staff were nice."
Points négatifs : "Food. Queued too long before we could board."

Points positifs : "Very nice crew! Comfortable aircraft"
Points négatifs : "The three boarding passes sent to my email with no practical option to use them"

Points positifs : "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Points négatifs : "The seats were uncomfortable for this length of flight and space very limited."

Points négatifs : "Had to double pay for baggage. Total scam"

Points positifs : "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Points négatifs : "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Points positifs : "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."

Points positifs : "Excellent service, support and attention from hosts/hostesses"
Points négatifs : "Nothing"

Points positifs : "Crew very helpful and happy to assist Good communication"
Points négatifs : "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"

Points négatifs : "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Points négatifs : "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Points positifs : "Very nice crew, had trouble with boarding"
Points négatifs : "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Points positifs : "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Points négatifs : "Being called to wait to board in a Que when we did not need to like Ryan Air"

Points positifs : "The crew were very professional and polite on board and the food was excellent"
Points négatifs : "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Points positifs : "the most beautiful highly skilled attendants! On time flight in every segment. Awesome value for price, Olympic airlines is 55555+ I hope to visit Crete again soon and use this airline."

Points négatifs : "The food was all meat and I am a vegetarian"

Points positifs : "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Points négatifs : "The food was as expected. The seats were very good and comfortable."

Points négatifs : "Disembarkation via buses. Not great."

Points positifs : "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Points négatifs : "Food was good. Chairs were clean and relatevly good. Thank you"

Points négatifs : "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."

Points positifs : "Boarding from the club was a wonderful innovation."

Points positifs : "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."

Points positifs : "Not much. Used to be friendly, comfortable airline. "Efficiencies have taken their toll""
Points négatifs : "Difficulty with on line purchase of checked bag lead to extreme cost (worse than Ryan Air!!!). Apparently stressed and therefore less than friendly attendants. Very tight seating. Food was quite good but hard to eat in VERY cramped seating!"

Points négatifs : "It's KLM. What else do you need to know."

Points positifs : "Staff were professional and polite."
Points négatifs : "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Points positifs : "Everything works and quick to get to destination."

Points positifs : "The crew was informative"
Points négatifs : "Inflight sandwiches"

Points positifs : "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Points négatifs : "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Points positifs : "Seat was comfy and spacious for economy class"
Points négatifs : "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Points positifs : "Very friendly crew and on time with no problems."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Points négatifs : "Doesn't"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Just the cabin crew being nice"
Points négatifs : "Punctuality KLM is always late"

Points positifs : "Helpful and kind crew"
Points négatifs : "I wish there was WiFi"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Points positifs : "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Points négatifs : "No downsides at all"

Points négatifs : "Inflight was better than I expected. But needs upgrading air crafts."

Points négatifs : "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Points positifs : "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Points positifs : "Good"
Points négatifs : "Nothing"

Points positifs : "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Points négatifs : "My suitcase didn't come with the airline."

Points positifs : "Efficient boarding system, clearly signposted. Professional staff"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Points négatifs : "Not happy to pay extra money for my case"

Points positifs : "Excellent service. A meal , drink and a coffee included which we were not expecting."

Points positifs : "Good flight, very attentive crew."

Points positifs : "Food and staff behaviour"
Points négatifs : "Entertainment"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Points négatifs : "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Points positifs : "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Points négatifs : "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Points positifs : "Norhing"
Points négatifs : "They have mabaged to lost my luggage"

Points positifs : "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Points négatifs : "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Points positifs : "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Points négatifs : "Nothing"

Points positifs : "Short flight with good communication."
Points négatifs : "Nil to complain."

Points positifs : "Booked extra room seat which gave me good room for seating"

Points positifs : "The aircraft was clean"
Points négatifs : "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Points positifs : "Very friendly crew"

Points positifs : "Very friendly and helpful personnel."

Points positifs : "In flight food was enjoyable"

Points positifs : "Everything. A truly faultless experience!"
Points négatifs : "Nothing"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "Good efficient flight crew friendly and helpful"

Points positifs : "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Points négatifs : "Flight was delayed due to weather in Amsterdam area"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points positifs : "Punctual"
Points négatifs : "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Points négatifs : "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Points positifs : "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Points négatifs : "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Points positifs : "n/a"
Points négatifs : "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Points positifs : "Nothing !! Such a bullshit flight ever !!!"
Points négatifs : "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Points positifs : "Crew was ok and servicial"
Points négatifs : "Food and reception at door of boarding"

Points positifs : "Crew very professional"
Points négatifs : "Boarding was a little confusing"

Points négatifs : "Really hard to get boarding passes online"

Points positifs : "cbvghjkl;"
Points négatifs : "mmmm"

Points négatifs : "It was a great flight can’t think of anything"

Points positifs : "The transfer times were excellent"

Points négatifs : "Booked with my partner. Ended up sitting apart. Not good"

Points négatifs : "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Points négatifs : "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Points négatifs : "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Points négatifs : "My entertainment device did not work the entire flight."

Points négatifs : "They lost my luggage :("

Points positifs : "Staff and services all very good definitely"
Points négatifs : "Everything was brilliant"

Points positifs : "DIY snack area"
Points négatifs : "Food and seating"

Points positifs : "The crew"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Points positifs : "The staff were very helpful and professional."
Points négatifs : "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Points positifs : "Just a routine flight but done with perfect execution."
Points négatifs : "Nothing."

Points positifs : "Good quality flight"
Points négatifs : "But delayed and lost baggage"

Points positifs : "The Air France service was ok. Got me to my destination on time and alive."
Points négatifs : "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Points positifs : "Timely and smooth teansit."
Points négatifs : "Food has a way to go to be appetising."

Points positifs : "Everything"

Points positifs : "Friendly crew, good meal and entertainment"
Points négatifs : "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Points positifs : "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Points négatifs : "Slight issue with headphone connection, was not the only passenger."

Points négatifs : "Flight was delayed by 1h30min, so we arrived very late"

Points positifs : ". Budget airline with no legroom or extras"
Points négatifs : "See above. Nothing specific to like."

Points positifs : "The free glass of red wine when the plane finally took off."
Points négatifs : "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Points positifs : "Nothing"
Points négatifs : "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Points positifs : "Boarding was on time"
Points négatifs : "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Points négatifs : "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Points positifs : "Free snack and drinks. Good service."

Points négatifs : "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Points positifs : "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Points négatifs : "Some toilet facilities out of order and some slow service"

Points positifs : "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Points négatifs : "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Points positifs : "Boarding and punctuality."
Points négatifs : "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Points négatifs : "The air France flight was overbooked and we had been in standby until the last minute"

Points positifs : "Crew was great."
Points négatifs : "Food could be a bit better. White bread is unhealthy."

Points négatifs : "Clean. Courtesy of staff on plane."

Points positifs : "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Points négatifs : "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Points négatifs : "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Points négatifs : "The crew was not very polite."

Points positifs : "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Points négatifs : "."

Points négatifs : "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Points positifs : "Smooth flight"
Points négatifs : "Food"

Points positifs : "Very good, professional and kind crew. The airline did not submit my request for vegetarian food but one of the crew went out of her way to create an "a la carte" dinner from the first class food."
Points négatifs : "The plane does not have a gate at the Tom Bradley terminal and we had to be bused in. That was too much delay. On top of that, the airline lost one of our luggage. Thank god for insurance!"

Points positifs : "The aircraft and crew were professional and courteous. The food was ok."
Points négatifs : "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."

Points négatifs : "Poor"

Points positifs : "We had an excellent flight! The crew of flight attendants were great! The food was delicious! The flight arrived to Budapest 30 minutes early! What more could anyone ask for? Perfect! Thank you LOT Polish Airlines!"

Points positifs : "I liked dinner menu. Not so much breakfast...."
Points négatifs : "USB not power outlet under the seat was charging my kindle.... why? When i plugged in the light on my kindle was “on” but kindle never got charged up. My seat was not reclining...."

Points positifs : "Crew was great, the airplane was big with a leg room!!!"

Points positifs : "All went smooth bH"

Points négatifs : "Not being late"

Points négatifs : "I am disabled and the ground crew and flight crew were terrific in helping me board and getting me to my connecting flight."

Points négatifs : "flight was delayed 4 hours"

Points positifs : "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Points négatifs : "Flight departed an hour late."

Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Points négatifs : "Better punctuality"

Points positifs : "the crew was very good, the seat could be a bit bigger in economy class"

Points négatifs : "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."

Points négatifs : "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Points positifs : "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Points négatifs : "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Points négatifs : "The boarding and flight were late"

Points négatifs : "Very Intensive and very cold ventilation!"

Points positifs : "nothing"
Points négatifs : "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."

Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Points négatifs : "Food and not enough entertainment"

Points positifs : "Cheap for my August flight, possibility to make a long layover in Warsaw to visit the city. Food was good"
Points négatifs : "Seat cushion was thick and hard. First time I had to use a folded blanket to make a plushy seat for a 11 hours flight between LA and WAW."

Points positifs : "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Points négatifs : "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."

Points positifs : "We liked the flights that we got switched to on Lufthansa."
Points négatifs : "We checked in the night before and got confirmations by email and text. When we got to the airport and the flight was canceled, they said that they did not have our contact information!"

Points négatifs : "Boarding started on time yet we took off an hour late"

Points positifs : "Sparkling water"
Points négatifs : "LOT lost my bag!!!"

Points positifs : "Good crew."
Points négatifs : "The plane was late and somewhere along the line my luggage was lost. Either here or before that."

Points positifs : "The boarding process was efficient and the flight crew was very courteous."
Points négatifs : "Not much room in Business Class."

Points négatifs : "Incomfortable chairs"

Points positifs : "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Points négatifs : "The flight wash cancelled."

Points positifs : "Flight attendants were very helpful."
Points négatifs : "The flight was delayed by 30 min. There was no announcement to passengers on the matter."

Points négatifs : "2 hours late !!!"

Points positifs : "crew was very good and friendly"
Points négatifs : "vegetarian meal contained no protein"

Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Points négatifs : "On a way to Poland from New York we were waiting two hours in airport with no information. Then we were sitting in airplane 50 minutes more. It was delay 2hours and 50 min."

Points négatifs : "Plane never came from Warsaw and flight had to be cancelled. Apparently thee pilot was ill"

Points positifs : "Overall, cabin is nice and crew was very attentive."
Points négatifs : "Seat in full flat bed position was not as comfortable as one would hope. Boarding process could be improved. SAS lounge was superior."

Points positifs : "Crew was very nice"
Points négatifs : "Seat was broken and flight was delayed 45 min"

Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Points positifs : "very good service"

Points positifs : "The food!"
Points négatifs : "The layover but that's not in your control so no worries!"

Points positifs : "Service was very good"
Points négatifs : "The cabin was quite warm; a bit uncomfortable."

Points positifs : "Attendants were nice. Flight was okay."
Points négatifs : "Lost my bag. Didn't have vegetarian sandwich from the menu. Delayed by 30mins."

Points négatifs : "The luggage constraints, they pulled my luggage when it was clearly that other passengers had bigger heavier luggage."

Points positifs : "The plane was nice and new. I loved the dimmed windows! I was told by my family about not adequate legroom but it was not bad, even with the middle and window seat (economy). Leg rest attachment was helpful."
Points négatifs : "Only issue, when the row in front of me reclined their seats (nice and comfortable angle), I had to recline mine as well in order to sit comfortably and watch the movies. I also had to ask them to fold it back if I wanted to step away, otherwise there was no way to get out from the middle and window seat. The plane was also delayed at the origin, but unfortunately that is very usual for this airline, not sure why."

Points négatifs : "Baggage fees"