Trouvez un vol pas cher Roumanie - Paris

Points positifs : "Food was not available for flight."
Points négatifs : "Food"

Points négatifs : "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Points positifs : "The crew was great with kids. Very friendly and helpful."

Points positifs : "Flight departed on time. Crew were friendly and efficient"
Points négatifs : "Boarding seem to be chaotic, no boarding by group or seat number."

Points positifs : "The crew was friendly. The seating was ok but dirty floors"

Points positifs : "Nothing much to say. The crew was polite, kind and professional."
Points négatifs : "nothing."

Points positifs : "Very Organised and punctual"

Points positifs : "The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids."
Points négatifs : "Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points négatifs : "On tome flight"

Points positifs : "Plane was awesome and comfortable"
Points négatifs : "Delayed without updates for hours"

Points positifs : "a320 was comfortable"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "Lufthansa should keep up the standard."
Points négatifs : "The delay on the arrival time at Abuja because some passengers are transiting to other cities."

Points positifs : "Food was good and crew were helpful."
Points négatifs : "Seat could have been comfier!"

Points positifs : "Food was great and the crew were helpful."
Points négatifs : "Seat could have been comfier!"

Points positifs : "Everything Else"
Points négatifs : "Too much cabin baggage."

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points négatifs : "Punctuality"

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Lufthansa take great care of their passengers, always"
Points négatifs : "Poor gliding in and rough landing"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "Evrything"
Points négatifs : "Nothing"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points positifs : "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Points négatifs : "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Staff were very nice. Flight arrived on time."
Points négatifs : "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points positifs : "Service leg room and service with a smile"
Points négatifs : "N/a"

Points négatifs : "Le vol est largement en retard !!!!!"

Points négatifs : "The boarding gate has too little space and was chaos."

Points positifs : "Embarquement très rapide, vol ponctuel."

Points positifs : "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Points négatifs : "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Points positifs : "Amazing crew"
Points négatifs : "Legroom"

Points négatifs : "Business class is basically what economy is on Air France or Swiss"

Points négatifs : "rip off at boarding. very intellectual airline. we had a piece of luggage for two. total weight 8.2kg. I have been flying with this case for more than 10 years without any problems. aegeian found out that he 1.5! cm is too long. we would have to pay 50 euros. I go to court with this bill"

Points négatifs : "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."

Points positifs : "Crew was amazing—efficient and kind. Loved the seat space"
Points négatifs : "Nothing. All good"

Points positifs : "Price, food was fine,"
Points négatifs : "The staff was super aggressive to put all handbags under the seat even with empty compartment bins. Once the big bags are in why should they be so mean of the compartments are still empty?"

Points positifs : "Crew was great"
Points négatifs : "Leg room. Hardly any for a person 6' and above"

Points positifs : "Nothing"
Points négatifs : "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."

Points négatifs : "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"

Points positifs : "Oui"
Points négatifs : "Repas"

Points positifs : "The crew!"
Points négatifs : "We were late"

Points positifs : "Seats and the leg room"
Points négatifs : "Vegetarian food"

Points négatifs : "I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance"

Points positifs : "Comfortable airplane, organized crew and fast boarding operation"
Points négatifs : "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"

Points positifs : "Fast and easy"
Points négatifs : "It was too many bags on that airplane and no regulation it a help from the crew"

Points positifs : "Flight was on time"
Points négatifs : "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."

Points positifs : "L’embarquement a été super rapide. L’équipage très sympathique et souriante. Pas de turbulence et sortie de l’avion rapide."
Points négatifs : "Rien à dire"

Points positifs : "Personnel très aimable et accueillant"
Points négatifs : "Repas très mauvais"

Points positifs : "Le vol a été assez agréable. L’embarquement c’était un des plus désorganisés que j’ai vu. Il avait au moins 4 files pour finir dans la même porte. Je pense que le terminal 1 B ´aide pas à ça mais un peu plus de personnel pour diriger les passagers ne serait pas mail. Pendant le vol le repas était sympa e bon. ."
Points négatifs : "L’équipage pourrait être un peu plus gentil. Une des hôtesses devait être dans un jour compliqué vu qu’elle n’a pas lancé un seul sourire à personne"

Points positifs : "Crew was pleasant. Boarding was efficient."
Points négatifs : "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."

Points positifs : "Embarquement à l’heure Personnel agréable Petite douceur offerte juste après le décollage"

Points positifs : "On time"
Points négatifs : "When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!"

Points positifs : "Vol à l’heure, très efficace et personnel très aimable"

Points positifs : "Vol à l’heure, très efficace et personnel très aimable"

Points positifs : "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."

Points positifs : "I liked the service once on board. I liked that they had a separate ‘co bus’ to assist those passengers that had a connecting flight to get there quicker. There was candies offered as soon as we boarded them drinks and a Greek breakfast. The flight attendants were efficient."
Points négatifs : "The flight was 1 hour and 30 minutes late! There was confusion as to which gate to go to for the flight once it was called. They did not call passengers by sections so everyone just crowded the gate waiting to board. It was a bit chaotic and overwhelming for staff and passengers. There was no entertainment and there was no legroom and I am 5’7” so I was quite uncomfortable."

Points positifs : "Excellent service, support and attention from hosts/hostesses"
Points négatifs : "Nothing"

Points positifs : "Wonderful staff and service. Food was good."
Points négatifs : "Plane was a little late due to airport backup"

Points positifs : "Great crew"

Points positifs : "the most beautiful highly skilled attendants! On time flight in every segment. Awesome value for price, Olympic airlines is 55555+ I hope to visit Crete again soon and use this airline."

Points négatifs : "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."

Points positifs : "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."

Points positifs : "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Points négatifs : "Le check-in online n'était malheureusement pas disponible. Certaines difficultés rencontrées avec le site internet faisaient en sorte que la procédure pour obtenir la carte d'embarquement prenait légèrement plus de temps."

Points négatifs : "Again the airport. Its not the airlines fault, but to have ONe set of toilets in a whole airport wing is unacceptable."

Points positifs : "Nothing."
Points négatifs : "I'm a photographer on a 3 week trip. I have luggage. Unless you take the ferry, there are limited airline options to Cyclades. Aegean really doesn't want you if you have luggage. Felt like I was being scolded. True, I'm trying to be frugal and avoid a big investment in shock-proof luggage and/or checked baggage fees, but as long as it fits under my seat, what's the big deal? I'm sure I easily weigh at least 70 pounds less than the person sitting next to me, so the extra 4 kg in a backpack that I (female) can personally carry shouldn't be an issue. Then, there's no jetway. You leave the gate to board a bus that takes you to a plane on the tarmac where you must climb a rather large flight of metal stairs. Reverse direction, It takes quite some time and a few crew members to assist those with disabilities to deplane. All the time the rest of the passengers are waiting in the bus to get to their connections. Would only ever fly this airline again if it was the only option to get where I want to go."

Points négatifs : "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."

Points positifs : "Tout parfait"
Points négatifs : "Rien de relou"

Points positifs : "Service très agréable personnel sérieux et appliqué"
Points négatifs : "Rien à signaler"

Points positifs : "Same"
Points négatifs : "Same"

Points positifs : "Friendly staff and excellent onboard service"
Points négatifs : "There was a slight delay with the boarding process. We were bussed from the terminal to the plane on the tarmac and were held on the bus for several minutes while maintenance workers sorted things out with the crew. We were finally allowed to board the plane after the maintenance crew had left. The entire plane from front to back had a terrible smell, as if the sewage pipe had burst and liquid/waste flowed everywhere. The smell may or may not have anything to do with the maintenance crew on board and delayed our boarding. No explanation of the smell. Good thing it was a short flight from Athens to Naples"

Points positifs : "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."

Points négatifs : "Boarding chaos causing a delay to depart. No tvs. Kids all over the plane crying. Kicking seats."

Points positifs : "Food and service and that they recycle!"
Points négatifs : "60 euros for one checked bag is insane!"

Points négatifs : "Cold on the plane"

Points positifs : "Personnel tres souriant. Sièges confortables. Collation agréable. Coloriage pour les enfants. Embarquement prioritaire bien géré."
Points négatifs : "Longue attente au moment de l'embarquement. Et avion en retard."

Points positifs : "Efficient"

Points positifs : "I liked that I was going to Israel – I didn't like being an hour and a half late losing my luggage and not knowing when I'm going to receive it"
Points négatifs : "Lost my luggage – plain one and a half hours late"

Points positifs : "Service and boarding was smooth and professional. Everything was nice in regard to the flight. Very pleasant crew."
Points négatifs : "Very tight seats. I am glad I am not a large person or had to sit next to one. It would have been very difficult. Even in these days of tight seats this was smaller than most."

Points positifs : "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Points négatifs : "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."

Points négatifs : "Not serve my food things I am asleep .Not all announcement in English"

Points positifs : "I slept through most of the flight."
Points négatifs : "Everything else. Especially that I had to pay $60 for one luggage."

Points positifs : "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Points négatifs : "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points positifs : "The crew was very kind"

Points positifs : "Crew were excellent"
Points négatifs : "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Points positifs : "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Points positifs : "Professional crew. Good simple check in."
Points négatifs : "Nothing."

Points positifs : "Loved the smooth ride."
Points négatifs : "Bathroom was pretty nasty"

Points positifs : "Almost everything, especially the crew."
Points négatifs : "Don’t feel like anything should be better to be honest"

Points positifs : "Great crew."
Points négatifs : "Ran out of business class meal. Substituted a Econ class."

Points positifs : "Flight arrived on time"
Points négatifs : "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Points positifs : "Food was great, enjoyed watching videos, staff very profession and friendly."
Points négatifs : "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Points négatifs : "Crew members in Amsterdam were very rude and disrespectful"

Points positifs : "very nice crew"
Points négatifs : "my bagfage was lost"

Points positifs : "Crew was great, very responsive and hospitable!"
Points négatifs : "more lunch choices, especially choices without dairy products."

Points négatifs : "Travelled business class and was ace experience"

Points positifs : "Very friendly crew and on time with no problems."

Points positifs : "Very professional"
Points négatifs : "Lost luggage"

Points négatifs : "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Points positifs : "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Points négatifs : "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Points positifs : "The seat was a little uncomfortable but the crew were amazing."

Points positifs : "The friendliness of the crew"

Points positifs : "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Points négatifs : "Doesn't"

Points positifs : "Nice attention and good food. Plane and seats are confortable"

Points positifs : "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Points négatifs : "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Points positifs : "Good for both."
Points négatifs : "Bigger seats."

Points négatifs : "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Points positifs : "The crew are amazing! Attentive and friendly."
Points négatifs : "The seats could have been bigger."

Points positifs : "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Points négatifs : "If I knew how to recline my seat earlier. I did try several times"

Points négatifs : "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Points positifs : "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Points négatifs : "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Points positifs : "Helpful and kind crew"
Points négatifs : "I wish there was WiFi"

Points négatifs : "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Points positifs : "very attentive crew"
Points négatifs : "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Points négatifs : "The flight was cancelled and had to be rerouted on United Airlines."

Points négatifs : "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Points positifs : "Crew was good"
Points négatifs : "Food"

Points positifs : "Good"
Points négatifs : "Nothing"

Points positifs : "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Points négatifs : "There were several flight delays and gates were changes a few times."

Points positifs : "Friendly hostesses"
Points négatifs : "Flight was delayed 3 hours"

Points positifs : "Restrooms clean, decent food and drink, nice cabin crew."
Points négatifs : "No complaints"

Points positifs : "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Points négatifs : "Nothing to say"

Points positifs : "Nice flight ...was comfortable travel ...good food.Thanks"
Points négatifs : "No such things"

Points positifs : "Comfort was better than on the previous Dash-8. Food was OK."
Points négatifs : "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Points négatifs : "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Points négatifs : "Didn’t happen."

Points positifs : "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Points négatifs : "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Points positifs : "Crew"
Points négatifs : "N/a"

Points positifs : "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Points négatifs : "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Points positifs : "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Points négatifs : "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Points positifs : "We got a meal for a 1h flight only"
Points négatifs : "No entertainment but normal for this type of flight"

Points positifs : "Arrivée à l’heure"
Points négatifs : "Léger retard à l’embarquement : attente des passagers en station debout. Heureusement il n’y avait pas d’enfant en bas âge"

Points négatifs : "Plusieurs heures de retard !!!"

Points positifs : "Everything was great"
Points négatifs : "N/A"

Points négatifs : "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."

Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"

Points positifs : "."
Points négatifs : "J'étais obligé de payer presque 100 euros de plus pour nos baggages pour le voyage de retour"

Points positifs : "Ponctuel. Personnel accueillant, professionnel et souriant"
Points négatifs : "Porte latérale mal isolée donc on gel littéralement près à la place vers la porte (30A) Aucun film doublé ou sous-titré français"

Points négatifs : "Du retard. .. encore du retard... toujours du retard"

Points négatifs : "La nourriture pas de choix et personnel pas très aimable."

Points positifs : "PNC charming et communique bien dur le retard Excellente place 10D pour les jambes"
Points négatifs : "1h50 de retard cause réparation freinage au vol orecendent"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "Le temps de vol."
Points négatifs : "Le retard"

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : "Staff"
Points négatifs : "We were 2h late"

Points positifs : "Le divertissement"

Points positifs : "Bon système à bord, films récents, écran assez grand"
Points négatifs : "Pas beaucoup d’espace entre les sieges, nourriture juste correcte"

Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Points positifs : "Long courrier et vol à l’heure. L’équipage est aimable et présent. Arrivée même en avance au final."
Points négatifs : "Le repas est bcp trop moyen. C’est original mais juste moyen en qualité. L’espace pour les jambes est juste, j’ai donc voyagé au premier rang cette fois ci."

Points positifs : "The crew was very friendly and professional. The food very good"
Points négatifs : "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Points négatifs : "Il a eu du retard"

Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Points positifs : "Le sourire et la disponibilité des personnels de bord est toujours appréciable sur Air France"
Points négatifs : "L'aspect des avions commence à faire vielliot ..."

Points positifs : "Les sandwiches étaient bons."
Points négatifs : "Deux sandwiches par personnes auraient été appréciés."

Points positifs : "Bonne nourriture et équipage prevenant mais fauteuils durs serrés, climatisation à fond, écran très petits, fonctionnant mals... A l'allée, accès avion par une tour d'escaliers avec nos bagages cabines, au retour retard d'1h..."
Points négatifs : "Equipement nul..."

Points positifs : "Le personnel aimable"
Points négatifs : "Toujours pas de repas enfants malgré les réservations préalables"

Points positifs : "Vol à l'heure et rapide sans complication"
Points négatifs : "On ne vois pas bien les instructions quand on est placé derrière les ailes de l'avion.."

Points positifs : "Ponctualité, équipage, confort"

Points positifs : "Le café n'est pas mauvais et le personnel est agréable"
Points négatifs : "Encore une heure de retard au départ de Bordeaux"

Points négatifs : "Information nulle"

Points positifs : "Personnel tres agreable. Collation (sandwich et boisson) gratuite."

Points positifs : "Tout"

Points positifs : "Le service a bord"
Points négatifs : "Tres mauvais personnel a aéroport"

Points négatifs : "Clean. Courtesy of staff on plane."

Points positifs : "Equipage, nourriture, vitesse du vol"
Points négatifs : "Embarquement en retard"

Points positifs : "La gentillesse du personnel de bord"
Points négatifs : "Rien"

Points négatifs : "Les passagers de Air France sont toujours appelés en anglais et en langue du pays où ils se trouvent or la plupart des passagers ne parlent ni l'anglais ni la langue du pays de depart"

Points négatifs : "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Points positifs : "Le personnel était tres sympas et au petit soin."
Points négatifs : "Le vol avait du retard"

Points négatifs : "The crew was not very polite."

Points positifs : "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Points négatifs : "."

Points négatifs : "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Points négatifs : "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Points positifs : "L'appareil a au moins 20 ans, les tablettes ne se rangent plus (il s'agit d'une question de sécurité !), etc.. Le service est correct."
Points négatifs : "Appareil vieillot, repas en sandwich froid de la taille de deux œufs..."

Points positifs : "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Points négatifs : "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Points positifs : "Great food, pleasant crew."
Points négatifs : "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Points positifs : "The food was good."
Points négatifs : "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Points positifs : "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Points positifs : "The crew was very nice and helpful."
Points négatifs : "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Points positifs : "Efficient check-in."
Points négatifs : "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Points positifs : "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Points négatifs : "Very old movies as entertainment."

Points positifs : "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Points positifs : "Short flight everything worked out."

Points négatifs : "The food was very poor, the staff hardly offer any liquids through out the flight."

Points positifs : "Very clean. Also, the crew members were so nice."

Points positifs : "The aircraft and crew were professional and courteous. The food was ok."
Points négatifs : "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."

Points positifs : "Crew was fine."
Points négatifs : "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."

Points positifs : "The Crew"
Points négatifs : "Free food"

Points négatifs : "the plane never landed and I had to fly out next day on Turkish airline. I lost my premium economy seats and had the worst seats flying home. very dissatisfied and would like compensation"

Points positifs : "Friendly crew."
Points négatifs : "Not being delayed :)"

Points positifs : "Sufficient space between front seats"

Points négatifs : "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"

Points positifs : "Comparing to other flight experiences, both the crew and the seat were excellent"
Points négatifs : "There was no entertainment at all. Considering that it is a daytime flight LOT might consider investing in some entertainment"

Points négatifs : "Everything is perfect you can take this flight"

Points négatifs : "Not being late"

Points positifs : "The flight Sofia - Warsaw was more than 1 hr late. The crew never apologized. Was arrogant and unhelpful when we asked for gate information to our Warsaw-Stockholm connection, which we barely made. The Warsaw-Stockholm flight, operated by Nordica was the exact opposite experience. Crew was awesome!"
Points négatifs : "Train LOT staff how to not embarrass themselves and their company w arrogance and ignorance."

Points positifs : "New gate number already established on the live update screen while printed still with old (three flights in three weeks - same airport/airline ad same story). Crew misinforms about the gare number too. Very confusing for the 75-year-old. Luggage lost, entertainment poor, plane late"
Points négatifs : "people were nice, other than that logistics poor so work o every aspect"

Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Points négatifs : "We didn’t get an email reminder to check in online."

Points positifs : "the crew was very good, the seat could be a bit bigger in economy class"

Points positifs : "Confort"
Points négatifs : "Very poor English for rhe crew. Not all of us speak Polish. The crew was rude."

Points négatifs : "Service"

Points positifs : "Free Services very good"
Points négatifs : "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."

Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Points positifs : "On time"
Points négatifs : "Baggage destroyed"

Points positifs : "Movie selection, games, food, dreamliner plane"
Points négatifs : "Legroom, seat comfort"

Points positifs : "Everything"

Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Points négatifs : "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Points négatifs : "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Points positifs : "Good flight attendants"
Points négatifs : "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Points positifs : "The crew was very friendly and helpful."

Points négatifs : "The fly was late 50 nim, we have to wait for some people witch come late."

Points positifs : "Normal in-flight service but nothing special."
Points négatifs : "Small plane."

Points positifs : "The Boeing 787 "Dreamliner" proved to be a great plane. The noise level inside the cabin was low, the legroom and width of the seats was excellent,"
Points négatifs : "The flight attendant was rather "bossy" than customer oriented."

Points positifs : "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Points négatifs : "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"

Points positifs : "Crew was great."
Points négatifs : "No on-board entertainment."

Points négatifs : "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"

Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Points positifs : "Getting off at the end"
Points négatifs : "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."

Points positifs : "Had been provided free taxi from and to airport on departure day. Free hotel with 3 meals. But still waisted 3 days"
Points négatifs : "All 160 passengers where rescheduled only in 3 days for a replacement flight"

Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Points positifs : "Easy long travel very comfortable"

Points positifs : "Ground crew did a good job rescheduling and arranging hotel"
Points négatifs : "The flight was cancelled"

Points positifs : "On time"
Points négatifs : "Baggage charge and hot plane"

Points positifs : "Nothing!"
Points négatifs : "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"

Points négatifs : "Check in staff was unprofessional and extremely rude."

Points positifs : "The initial flight was delayed and they sent an agent to escort us quickly through the airport and ensure we didn't miss the flight."

Points positifs : "Nothing"
Points négatifs : "The flight and the food All complete horror"