|mars||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 28%.|
|juin||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 25%.|
Prix moyen pour un aller-retour
|687 €||(prix moyen sur les 2 dernières semaines)|
La France a mis à jour sa réglementation en matière de dépistage. Les personnes arrivant par voie aérienne devront remplir une « déclaration sur l'honneur » certifiant qu’elles ne souffrent pas de symptômes du COVID-19 et qu’elles n’ont pas été en contact avec des cas confirmés au cours des deux semaines précédentes.Pour en savoir plus sur les restrictions à travers le monde, veuillez consulter notre page sur les restrictions de voyage liées au coronavirus (COVID-19).
Aucun vol direct n’est disponible sur KAYAK pour cet itinéraire. Le vol avec escale le plus court dure 15h 50min.
Au cours des 3 derniers jours, les billets aller-retour les moins chers ont été trouvés sur Plusieurs compagnies (856 €), Air China (892 €) et XiamenAir (1 618 €).
Pour l’itinéraire Shanghai Hongqiao - Aéroport de Paris-Charles-de-Gaulle, dimanche est généralement le jour le moins cher pour prendre l’avion et lundi le plus cher. Pour l’itinéraire retour (Aéroport de Paris-Charles-de-Gaulle - Shanghai Hongqiao), on trouve en général les meilleures offres le dimanche et le lundi les offres les plus chères.
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols Shanghai Hongqiao-Aéroport de Paris-Charles-de-Gaulle.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols Shanghai Hongqiao-Aéroport de Paris-Charles-de-Gaulle est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler vers Aéroport de Paris-Charles-de-Gaulle avec une compagnie aérienne, puis repartir pour Shanghai Hongqiao avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols entre Shanghai Hongqiao et Aéroport de Paris-Charles-de-Gaulle jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points négatifs : "Selecting seats online"
Points positifs : "Almost everything"
Points négatifs : "Slightly delayed"
Points positifs : "Great"
Points négatifs : "Great"
Points positifs : "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Points négatifs : "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Points positifs : "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
Points négatifs : "Other than chairs being more comfortable nothing really"
Points négatifs : "Retard. Aucune explication ni excuse"
Points positifs : "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Points négatifs : "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"
Points positifs : "Avion vétuste et service minimum, pas même un verre d'eau !"
Points négatifs : "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"
Points positifs : "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Points négatifs : "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"
Points positifs : "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Points positifs : "Entertainment offerings were good."
Points négatifs : "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"
Points positifs : "Crew was amazing"
Points négatifs : "The boarding"
Points positifs : "Nothing."
Points négatifs : "Old man next to me couldn’t keep his arm on his side."
Points positifs : "Perhaps the most courteous airline I’ve experienced."
Points positifs : "The staff is friendly with attention to detail"
Points positifs : "One of the best service! Thank you!"
Points négatifs : "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
Points positifs : "Great experience overall."
Points positifs : "A taste of Japan food."
Points négatifs : "None"
Points positifs : "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Points négatifs : "They need some vegetarian options for meals."
Points positifs : "Zero"
Points négatifs : "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
Points positifs : "everything."
Points positifs : "Had the katsudon and it was great, love the little tapas dishes they include with it."
Points négatifs : "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."
Points positifs : "The crew are all nice and helpful"
Points positifs : "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Points négatifs : "Very limit kids entertainment"
Points négatifs : "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
Points positifs : "It was fast and the crew got right to it as far as take off and getting home."
Points positifs : "Ana est loin devant Air France"
Points positifs : "La compagnie est géniale! Rien à dire!"
Points positifs : "The crew was nice."
Points négatifs : "Dinner"
Points positifs : "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Points positifs : "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Points négatifs : "Again, would prefer a larger selection and more change with movie choices."
Points positifs : "Friendly staff and great food. Cabin was spacious even for Economy."
Points positifs : "Excellent, polite service, very comfortable seats."
Points négatifs : "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."
Points positifs : "Movies"
Points négatifs : "Food needs improvement"
Points positifs : "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Points négatifs : "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Points positifs : "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
Points positifs : "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Points positifs : "Flight was very good - enjoyed meal and entertainment"
Points négatifs : "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
Points positifs : "Everything"
Points négatifs : "Nothing"
Points positifs : "Great service. Crew are kind and friendly!"
Points positifs : "Service and food"
Points négatifs : "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
Points positifs : "All staff were very helpful and polite!"
Points positifs : "Very friendly staff, happy to explain and let us try the lemonade drink"
Points négatifs : "would have preferred more asian food options"
Points négatifs : "Breakfast option"
Points positifs : "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."
Points négatifs : "No foot rest=back pain"
Points positifs : "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
Points négatifs : "Nothing"
Points positifs : "Crew was great. Flight was clean."
Points négatifs : "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."
Points positifs : "Flight was fine...."
Points négatifs : "....but departure wa delayed over an hour"
Points positifs : "Great service. Very comfortable seat"
Points positifs : "A lot of seating space. very comfortable."
Points négatifs : "You have to pay for wifi."
Points négatifs : "We paid for meals that were NOT delivered"
Points positifs : "Food was good and entertainment system was full of plenty of options to help pass the time"
Points négatifs : "Seat got hard and so little leg room."
Points négatifs : "We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier."
Points positifs : "The crew were fine and the boarding was efficient."
Points négatifs : "The TVs were really old - my husband’s broke and mine couldn’t actually play movies due to it not registering fingerprints. The pocket in front of me was also ripped open spilling those annoying in flights magazines and the airplane smelled like the lavatory which was 6 rows up... just broken down and not well maintained. It was only a 9.5 hour flight but I expected better from SAS."
Points positifs : "The staff were ok"
Points négatifs : "It’s the first time i try these low cost airlines, which sometimes they are not that cheap compared to others, no entertainment whatsoever, i wasn’t allowed for any check in luggage and the prices for ever peace was literally expensive ticket price was not that competitive"
Points positifs : "plane is clean & seats are comfy"
Points négatifs : "Seats were horrible, tiny , cramped"
Points négatifs : "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."
Points positifs : "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."
Points positifs : "The promptness of leaving and arriving. The general friendliness of the crew."
Points négatifs : "Movie selection is not great. Food was ok maybe slightly better than most airline food. My dissatisfaction is with Washington airport. J had two hours between flights and because of total mismanagement in immigration I missed my flight to atlanta. Totally unacceptable. I might not even get on the ten pm flight."
Points positifs : "The food."
Points négatifs : "The seat are so narrow"
Points positifs : "Nice interior and good IFE on long haul."
Points négatifs : "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."
Points positifs : "ok"
Points négatifs : "ok"
Points négatifs : "Only one free soda. Beer and wine for a fee."
Points positifs : "The crew is great. Did everything within their abilities to be comfortable"
Points négatifs : "The cabin was too warm for the duration of the flight. The movie content wasn't that great. Also, the headphone jack on my seat was temperamental and I lost sound quite a bit. I wish they had more vegetables in their dish"
Points négatifs : "The crew passed by me TWICE while serving food and I was not sleeping at that time. I had to go and ask for food myself. Also there was a delay about 40 minutes when taking off in CPH (CPH-EWR) because of a fuel-screen malfunction or smth. The pilot was very nice and kept us informed all the time. I still didn't make my connection flight due to the delay and SAS rebooked me which made my already long trip 8 hrs longer."
Points positifs : "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Points négatifs : "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."
Points positifs : "The crew was very kind"
Points négatifs : "Nothing :)"
Points positifs : "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Points négatifs : "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("
Points négatifs : "flight was canceled and I have not heard back from SAS"
Points positifs : "Good boarding, crew nice and professional, lots of entertainment choices, plenty of bathrooms. Overall a very good flight."
Points négatifs : "No opportunity to rest on flight back home and wine a bit expensive for a European flight."
Points négatifs : "On the flight Copenhagen to WAW only one cup of water per passenger..?????....."
Points positifs : "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."
Points positifs : "Cheap, more than basic, and comfortable. No major complains."
Points négatifs : "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."
Points positifs : "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."
Points positifs : "Transfer desk was remote but once found, staff was very good"
Points négatifs : "Haven't made it yet due to late flight/missed connection"
Points positifs : "It was a normal flight, only a few hours long. The crew was very nice."
Points négatifs : "Once again, just some leg, and arm space issues but that's to be expected."
Points positifs : "Safe departure, flight and landing."
Points négatifs : "An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special."
Points positifs : "Comfy seats. Good good service. Great video options."
Points négatifs : "SAS staff seems sort of cold and cranky."
Points positifs : "Friendly service, good movies. Easy flight, arrived early."
Points négatifs : "Being served two versions of a ham and cheese wrap in a row. Variety would have been nice."
Points négatifs : "Not water for children."
Points positifs : "Overall excellent"
Points positifs : "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"
Points négatifs : "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."
Points négatifs : "Same as above"
Points positifs : "paying extra for more legroom"
Points négatifs : "Everything, small seats, lack of variety for movies, poorly trained staff, lost baggage, delayed flight and missing connection. SAS has dropped in quality"
Points positifs : "The constant service provided by the flight crew. The food was excellent and even got a free beer. The inflight entertainment selection was abundant, did not even have to listen to my music. Very friendly crew."
Points négatifs : "I understand coach is coach, but it was a little tight for my height."
Points positifs : "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Points négatifs : "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"
Points positifs : "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"
Points positifs : "Entertainment"
Points négatifs : "Food was of poor quality, one free soda on a 8.5 hr flight."
Points positifs : "Staff was friendly"
Points négatifs : "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Points positifs : "Quick boarding , no delay"
Points négatifs : "Flight attendants were not so friendly and as entertainment the movies were outdated."
Points positifs : "The flight was on time and the crew was friendly"
Points négatifs : "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."
Points négatifs : "Because the airport was under construction, the area to wait to board was very barren and without bathrooms. We had to take a very crowded bus to the airplane."
Points positifs : "New seats and entertainment consoles. Smooth flight."
Points négatifs : "The food!"
Points négatifs : "We arrived in Newark, but our luggage did not. It was lost for 2 days. In this day and age of technology, there is no excuse."
Points positifs : "The plane departed on time, smooth landing"
Points négatifs : "Should offered more meal selections besides pork and beef"
Points positifs : "They were good."
Points négatifs : "Better English language and Better professional training."
Points positifs : "Crew was amazing"
Points positifs : "Very clean, new plane, excellent boarding and flight. Great entertainment options."
Points négatifs : "Transfer process is too hassle"
Points positifs : "The crew is very friendly , hard working and helpful."
Points négatifs : "Food"
Points négatifs : "i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours."
Points positifs : "La gentillesse de l'équipage qui fait bcp avec peu"
Points négatifs : "Ils.ont perdu mes bagages!!!!!"
Points positifs : "I was really impressed with the care and attention given to us by the crew. This was a very comfortable flight and I am looking forward to flying with China Southern many more times"
Points négatifs : "There could be more diversity in the entertainment"
Points positifs : "The movie selection was good and the seats were comfortable. The attendants were friendly and efficient."
Points négatifs : "The food was ok, but not bad for airlines food. The drink portions were very small...esp. the water. I was very thirsty throughout the flight. Other than that, it was a good flight."
Points positifs : "Food was ok.."
Points négatifs : "Lost my luggage.. acted like it’s not a big deal.. don’t care.."
Points positifs : "I can't complain --- ordered a special meal and it arrived and seating was comfortable for economy. Very clean aircraft."
Points négatifs : "Flight was late. Disembarked at the China Southern repair building. Miles from the terminal"
Points négatifs : "it took forever for their ticketing agent to check us in. apparently it's a huge deal that my full name isn't printed on the boarding passes, which caused problems after every check point i went through."
Points positifs : "The service was outstanding. They had a person waiting as we got off the first flight to guide us to the second flight. The stewardesses were attentive and outstanding. The seats were comfortable, the food and movie optons were top notch. I can't recommend business class highly enough."
Points négatifs : "I loved everything!"
Points positifs : "Safe flight and delicious food."
Points négatifs : "Ground staffs in Guangzhou Air Port are not nice. They yell at customers and answers customer's questions in an unfriendly manner."
Points positifs : "Dim sum for breakfast"
Points négatifs : "No fresh veggies"
Points positifs : "China Southern's cabin crew are amazing, responding quickly to anything a passenger might need. They seemed a little frustrated at the end of the flight near Wuhan, most likely because they had to clean and prepare to go on to Guangzhou."
Points négatifs : "It wasn't super clear from our booking that we'd go to Wuhan and then Guangzhou instead of a straight shot! Seats were a bit uncomfortable on the Dreamliner for such a long-haul flight. Also, the food wasn't great but it's abundantly supplied, even a night-time snack if you asked."
Points positifs : "Very simple and quick check-in process at the airport. Easy boarding process. Very courteous ground and in-flight personnel."
Points négatifs : "baggage didn't make it; will be delivered in 2 days"
Points positifs : "Nothing."
Points négatifs : "You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines"
Points négatifs : "Later flight and delayed in China, stay in wuhan for 24 hours No smith transfer to next flight"
Points négatifs : "There was a male flight attendant (I think there were 2 male flight attendants on the flight from LA to Guangzhou) and he looked really upset and angry all the time. He never smiled at customers and did not help customers with a customer servixe mindset. Other flight attendants were really nice and helpful!"
Points positifs : "Food"
Points négatifs : "Delayed with no warning ahead of the departure time. No entertainment options."
Points positifs : "Price"
Points négatifs : "Flights delayed more than 1hr without information Staff not welcoming Aweful food as usual on china southern"
Points positifs : "pork with rice was delicious."
Points positifs : "The service, food, and comfort are amazing. Their entertainment selection (movies) were larger than most other international flights I've been on. I was really impressed."
Points positifs : "Almost everything."
Points négatifs : "It was delayed twice."
Points négatifs : "I reserved the wheel chair service but when I checked in at the counter with the wheel chair symbol, I was told they changed the counter to the other one which is far away and they also rejected to help me check in there. I had to move to the one with a long queue to handle those standby customers. This is my worst experience ever. The service of China Southern airline is becoming worse and worse. Never recommend again."
Points positifs : "It was fast and we got water. The pilot flew well through the turbulence."
Points négatifs : "Unhealthy snack. Offer something fresh instead of cookies."
Points positifs : "na"
Points négatifs : "na"
Points positifs : "Solid meal, regular beverage service"
Points négatifs : "No use of cell phones, even in airplane mode. Then, they don't allow entertainment units of exit rows to be out."
Points négatifs : "Their website is very bad and I couldn't reserve a seat and couldn't select meal type. At the ticket counter they didn't ask for anything just issued the tickets. The food was bad."
Points positifs : "Crew was nice and provided good service"
Points négatifs : "No entertainment system Passenger next to me was a child and kept putting his feet on me."
Points positifs : "Meal service was good."
Points négatifs : "Flight was delayed, bad ground service, long layover, unnecessary wait time,So much hassle boarding and de-boarding the plane"
Points positifs : "What I like it was the amazing customer service from one of the male flying attending"
Points positifs : "I had a long connection in Guangzhou (16 hours), and airport staff offered me a free hotel stay for this period of time; Hotel turned out to be awesome, I had a nice sleep and came back to the airport well refreshed."
Points positifs : "Flight was fast & good service by flight attendants."
Points négatifs : "Food served was mediocre."
Points positifs : "The flight was on time. Meal was fine. Rice with chicken or beef. Wine or beer with meal."
Points négatifs : "can't use my iPhone even in airplane mode. That makes a big difference for a long flight. A stupid policy to be sure"
Points positifs : "During the transit ( 11 hours in the night at the guangzhou airport) ..the company offerd me for free a room in a 4 stras hotel....so wonderfull ....I think this service exist only in China..maybe in southern china :)"
Points négatifs : "Very bad food."
Points positifs : "Nothing positive"
Points négatifs : "Boarding continued even 10 minutes before schedule departure time. Flight was delayed 30 minutes. In flight entertainment was mostly ads for cars or cellphones. Didn't get a jet bridge at Shanghai so had to park on the runway and take a bus to the terminal"
Points positifs : "I liked the extra leg room that I received with the upgraded seat due to my Skymiles affiliation. The crew far exceeded any American airliner. Food was good. Wasn't my favorite but it was a good meal considering what you would receive on other Airliners."
Points négatifs : "My entertainment earphones jack was broken leaving me to play around with the earphone to get them to hear the audio of the entertainment that I was watching...until I moved my arm at which time I had to star the playing process all over again."
Points positifs : "The flight was on time. Price was better than other airlines."
Points négatifs : "Freezing cold for 12 hours and flight attendants did not speak or understand English."
Points positifs : "Delta flight with Delta service. All was very good."
Points positifs : "Flight landed 30 minutes early which was a big deal with an after midnight scheduled arrival."
Points positifs : "Crew was courteous , pleasant and freindly. Overall the service was excellent food etc."
Points positifs : "Last-minute ticket available"
Points négatifs : "Customer services really sucked! All the flight attendants don't even speak proper English and you cannot use any mobile devices or laptop during the flight, even if it's on airplane mode. Overall, I would suggest checking out other airline options before you pick this one."
Points positifs : "the check in lady was very kind and was amazing. she was also the one who took our tickets during boarding. took away the stress of checking in luggage"
Points négatifs : "Flight delay."
Points positifs : "Never never fly with This airline Poor Customer service"
Points négatifs : "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
Points négatifs : "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."
Points positifs : "great price and overall service"
Points positifs : "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
Points négatifs : "Helpful, courteous, and well-informed Xiamen representatives."
Points positifs : "I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too."
Points positifs : "Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!"
Points négatifs : "The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure."
Points positifs : "Just good overall. Beats any American carrier (which is not saying too much!)."
Points négatifs : "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"
Points positifs : "Staff"
Points négatifs : "Better movies , better vegan food"
Points négatifs : "Too many security points"
Points positifs : "RAS"
Points négatifs : "le transfert vers Tokyo"
Points positifs : "RAS"
Points négatifs : "le transfert vers Tokyo (besoin de sortir de l'aéroport et de ré-entrer)"
Points positifs : "No real problems"
Points négatifs : "Nothing significant"
Points positifs : "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
Points négatifs : "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
Points positifs : "Getting off of the plane"
Points négatifs : "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."
Points négatifs : "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."
Points négatifs : "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."
Points positifs : "None"
Points négatifs : "I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!"
Points négatifs : "The flights got delayed. One of the flights got delayed without a notice in advance."
Points positifs : "787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
Points négatifs : "Really, no complaints. More entertainment choices would be appreciated however is not my priority."
Points positifs : "The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all."
Points négatifs : "They require us to get the luggage and check in again tomorrow."
Points négatifs : "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
Points positifs : "Empty seats"
Points négatifs : "Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again."
Points positifs : "Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time."
Points négatifs : "Lounge could be improved. Does not compare to other Airlines Lounges."
Points positifs : "No problem with staff"
Points négatifs : "Food is okay"
Points positifs : "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
Points négatifs : "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"
Points négatifs : "I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest."
Points positifs : "Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good."
Points négatifs : "Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor."
Points positifs : "Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight."
Points négatifs : "In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate."
Points négatifs : "Nobody helped me switch my flight around, I hate you."
Points positifs : "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
Points négatifs : "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("
Points positifs : "Seat were comfortable , staff friendly"
Points négatifs : "The long layover"
Points négatifs : "The front dest and customes have horrible attitude! They will ingore you."
Points positifs : "All announcements in Chinese and English. They keep feeding you."
Points négatifs : "Lots of checkpoints but hey. Why complain about them trying to keep us safe."
Points positifs : "The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play."
Points négatifs : "Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be."
Points positifs : "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
Points négatifs : "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."
Points positifs : "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
Points négatifs : "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."
Points positifs : "The food was good and staff was friendly"
Points négatifs : "Uncomfortable"
Points positifs : "Crew, comfort, food, entertainment."
Points négatifs : "Boarding."
Points positifs : "no regards for customers"
Points négatifs : "no regards for customers"
Points négatifs : "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."
Points négatifs : "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"
Points positifs : "Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full."
Points négatifs : "It is difficult to get in touch with the English Customer service."
Points positifs : "Crew and staff are professional and worked well together, fairly efficient"
Points négatifs : "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"
Points positifs : "Hostess"
Points positifs : "Crew was friendly."
Points négatifs : "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."
Points positifs : "all of the Xiamen staff were really great."
Points négatifs : "Nothing that I disliked."
Points positifs : "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
Points négatifs : "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."
Points positifs : "on time food"
Points négatifs : "no movies"
Points positifs : "Siège tro vieux on dirai qu’on est assis sur une planche de boi"
Points négatifs : "Avoir des usb pour dans l’avion"
Points positifs : "on time, friendly service"
Points négatifs : "cannot think of anything"
Points négatifs : "J’ai acheté un billet eco premium et j’ai voyagé en eco"
Points positifs : "Not a full flight, seat next to me was empty which was good for a 12 hour."
Points négatifs : "Better selection of movies, real window shades instead of the transparent ones."
Points positifs : "Nous aimerions si possible qu'il y ai aussi le français en plus de l'anglais et du chinois utilisé dans l'avion."
Points négatifs : "Delayed though can’t complain much"
Points positifs : "Amazing crew."
Points positifs : "Amazing crew... seats very comfy... departure and arrival on time."
Points négatifs : "N/A"
Points négatifs : "L’efficacité"
Points positifs : "Excellent service!"
Points positifs : "The food."
Points négatifs : "The fight was late in leaving. One of Three suitcases were didn't arrive."
Points négatifs : "Departure always not in time"
Points positifs : "Great price and reasonable to good service for a family on a budget, this worked well."
Points négatifs : "Both flights had delays based on weather, and it seemed the communication around it could have been better."
Points positifs : "The crew this time was outstanding! Also, the food improved much from last time."
Points négatifs : "My entertainment screen did not work."
Points positifs : "Personnel serviable et souriant."
Points négatifs : "Beaucoup de retard sur le vol (5 heures) sur une escale déjà de 11 heures. Les agents au sol nous informaient très peu et très mal de ce qui se passait. Si ça avait été plus clair, déjà ça aurait été moins pire. De plus, le siège, tablette, la boucle de ceinture, étaient déjà sales au début du vol."
Points positifs : "Nothing"
Points négatifs : "They should improve connections"
Points positifs : "qu'il serve un repas. avion pas trop rempli alors on a pu s'étendre sur les bancs et dormir"
Points négatifs : "ils nous ont servi une sandwich quand c'était en plein milieu de la nuit."
Points positifs : "personnel très gentil et nourriture avec de bon délai entre chaque repas"
Points négatifs : "la qualité de la nourriture"
Points positifs : "Ms. Liu/Chang is one of lovely cabin crew，bring me awesome smile and unforgettable nice experience"
Points positifs : "Nothing"
Points négatifs : "Its a piece of junk"
Points positifs : "At the moment I'm here at Beijing Airport because of their 22hr delay. They promised a hotel, but there was nobody to ask where to go too. People speak poor English. So I just decided to stay and check at the airport hourly hotel just so I could take a shower and sleep.. But it was full and waiting. So I'm here 2am waiting for my 6pm to Manila. This will be my and my last with Air China!! They are not customer and client friendly. This the mosr terrible flight I've been. Never again!"
Points positifs : "being offered pillows and blankets"
Points négatifs : "The man across from me received a blanket that had been vomited on. The smell permeated our row. The sandwiches were too much bread and mayonnaise, and not enough meat. The under-seat storage was very small, my bag didn't fit. No screens for entertainment."
Points positifs : "It got me there, mostly."
Points négatifs : "Excessive announcements, lengthy boarding and decent process, depressing mood onboard, worn seats, dated plane, bad food."
Points négatifs : "trop de retard sur les vols"
Points positifs : "Once aboard it was fine"
Points négatifs : "I was delayed by a connecting flight and there was no way to pre-check, notify the airline or get ahold of anyone to let this be known in advance. I tried customer service for airline, for travel agent etc. no way to get ahold of anyone. Thought I was there at the time of boarding, they would not let me board, because I was not within their 1 hour check in time so I missed the flight. Since connections to Korea are only once per day, I was delayed a full 24 hours and endured several more hardships that could have been easily avoided with some good customer service. Also, it was stifling hot inside the aircraft and the crew could not seem to help cool it off despite twice asking them to get me some air-flow."
Points négatifs : "Delayed and unorganized No veggie food options"
Points positifs : "Very friendly crew"
Points positifs : "Service was great"
Points positifs : "Nice staff!"
Points positifs : "Je sais que ce n'est pas Air China mais l'attente dans l'avion avant de partir n'en finissait plus..."
Points positifs : "Aéroport de Wuhan : fonctionnel. Beaucoup de monde à cette période de l'année mais rien à redire."
Points positifs : "J'ai aimé le « timing » pour les repas avec le long vol. Pas constamment dérangé. Rien à dire de négatif. Ce que je n'ai pas aimé n'a pas rapport à Air China"
Points positifs : "Retard à Pékin dans le départ, mais ce n'est pas la faute d'Air China"
Points positifs : "Good flight, clean, good service and great price"
Points négatifs : "Food for vegetarians is not that great. Carry your own food. English is definitely a problem for the crew but everything is manageable."
Points positifs : "Les sourires et la courtoisie."
Points négatifs : "Retard de 6 heures, bagages égarés, repas moyen,... aucun film récent"
Points négatifs : "The food was gross. The look and smell of it all was enough to make me just go hungry for the 5 hour flight. Airplane food is not for me."
Points positifs : "The whole experience was unsatisfactory"
Points négatifs : "They were changing my seat around. They lost my luggage. Still not found yet and has all the Christmas gifts I was bringing to my girl friend and her family. My clothes and medicines as well."
Points positifs : "Vol ponctuel"
Points négatifs : "Fauteuil et écran vieux. Qu'on me demande d'éteindre mon téléphone mobile alors qu'il était en mode avion et impossible de discuter avec l'hôtesse qui ne voulait rien savoir. Trop films en chinois."
Points positifs : "Vol ponctuel et confort correct."
Points négatifs : "Rien a redire."
Points positifs : "My Sleep"
Points négatifs : "EVERYTHING ELSE"
Points positifs : "Blankets and a pillow were provided"
Points négatifs : "No entertainment."
Points négatifs : "The plane was dirty. Entertainment system at my seat was broken. Food is nearly inedible. They are still flying outdated 747s that are literally falling apart and show their age. The plane is overdue for new paint and a refurbishment or just retirement. This is the typical experience with Air China. Fly Korean Air, ANA, JAL, or China Airlines for a better experience."
Points négatifs : "Bad audio quality on entertainment system. Poor communication and food service. No way to call airlines beforehand for arranging special meal."
Points positifs : "Food was really great"
Points négatifs : "4 h delay on first flight because of "technical issues", doesn´t make you feel safe especially when red lights turned on while landing Crew speaks only basic english, could not explain what kind of food is packed in the only chinese written outside No real milk for coffee on board Entertainment/films are almost only in chinese or only 2 episodes of a tv show"
Points positifs : "Personnel attentionné et gentil."
Points négatifs : "Sièges inconfortables (mon siège n'était pas rembourré suffisamment donc j'étais assise sur le bois...) Choix de films, de séries télé et de musique très mauvais Nourriture médiocre"
Points positifs : "Cheap price, on time."
Points négatifs : "Seats, food, entertainment"
Points positifs : "Le prix est très bas"
Points négatifs : "Repas infecte, peu de films de qualité.. espace très réduit pour un vol pour lAsie"
Points positifs : "Nothing"
Points négatifs : "Baggage delayed and no response after emails, and I had to buy few things as I was only carrying one bag and one laptop bag. Their baggage handling is done by third party and there is no response from either. How does one get their attention ?"
Points négatifs : "I didn't like us taking the bus onto the plane from the tarmac. Luckily it wasn't raining or 10 degrees Fahrenheit like my last experience with air china in Beijing"
Points négatifs : "I've flown over seas several times before. Typically, in my experience, the oversea carriers provide an extra bit of leg room for the long distance travel. Air China apparently doesn't feel the need though. My legs were crammed up in the seats and I felt like I was on an 11 hour budget airliner flight. I checked in for my flight as early as possible, but was told there were not emergency exit rows available. Upon entering the plane, I saw the emergency exit row was filled with elderly people who's feet barely touched the floor. In the case of an emergency, it is supposed to be the responsibility of those in the exit row to assist passengers off the plane. I'm young, able bodied, 6'6" and willing to help, but I was denied an exit row seat? Instead my legs have to spill out into the aisle? It wasn't easy for the flight attendants either, because their service carts kept hitting my legs. I didn't mean to make their job harder, but my legs couldn't physically fit in the seat I was given."
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