Trouvez des vols pas chers Toulouse - Bangkok Suvarnabhumi et autres aéroports (TLS - BKK)

Points positifs : Great crew. BA lounge at Heathrow excellent.

Points négatifs : Flight delayed 4 hours due to technical issues. BA for a new plane but unfortunately still 4 hours late leaving Heathrow.

Points négatifs : Mostly good.

Points négatifs : They took too long for check in. The crew was confused

Points positifs : Again staff at mobility assistance were excellent! We were late leaving and pilot made uptime.They really seemed to care about passengers

Points positifs : Everything was smooth and effortless.

Points négatifs : Can’t think of anything.

Points positifs : Crew was ok.

Points négatifs : Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Points positifs : Le vol était ponctuel.

Points négatifs : La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine.

Points positifs : Nice aircraft

Points négatifs : Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Points négatifs : All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well.

Points positifs : crew onboard and food/entertaiment.

Points négatifs : could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.

Points positifs : On time, clean plane, good service.

Points négatifs : Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it.

Points positifs : Crew was courteous and professional. Food was okay.

Points négatifs : Seats a little wider and little more leg room.

Points positifs : I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Points négatifs : They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Points positifs : Just good overall. Beats any American carrier (which is not saying too much!).

Points négatifs : Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!

Points positifs : RAS

Points négatifs : le transfert vers Tokyo (besoin de sortir de l'aéroport et de ré-entrer)

Points positifs : The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Points négatifs : Limited selection of English language movies but hey it was a China airline so no bit surprise there.

Points positifs : Crew was nice & didn’t wake me (but once or twice squished by me in the aisle without saying “excuse me,” which I found a bit weird). Food was good. Not too many announcements or interruptions.

Points négatifs : I would prefer more vegetarian options for meals (one of them had only one [chicken] option, & I don’t think it was because they had run out of vegetarian food).

Points positifs : Mediocre seats, very friendly staff.

Points négatifs : Better food options, more comfortable seats, easier access to wi fi

Points positifs : The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Points négatifs : The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Points positifs : Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep

Points négatifs : In-flight entertainment films were a bit limited

Points négatifs : Delays, took my hand luggage into the hold,

Points positifs : Crew was great and professional.

Points négatifs : Entertainment controls were outdated and confusing to operate. There were no charging ports.

Points positifs : Crew was ok.

Points négatifs : Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Points positifs : Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Points positifs : Everything about the flight was perfect.

Points négatifs : Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!

Points positifs : The flight was on time

Points négatifs : Seats, entertainment, crew attitude

Points positifs : Friendly and cheerful crew. Very generous with the drinks.

Points négatifs : Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.

Points positifs : Reasonably comfortable seat

Points négatifs : The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.

Points positifs : The food was amazing and the crew was great!

Points négatifs : Boarding seemed a bit unorganized.

Points négatifs : Thank you

Points positifs : The food and the fast and efficient customer service.

Points négatifs : There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation.

Points positifs : yes

Points négatifs : nothing

Points positifs : Amazing crews!

Points négatifs : N/A

Points positifs : The cue lines per zone are a brilliant idea!

Points négatifs : An explanation to passengers as to why there was a backup between the gate and the plane.

Points positifs : On time, no hassle.

Points positifs : Crew was wonderful and welcoming!

Points positifs : Flight was delayed from LAX. No accommodation offered

Points négatifs : Accommodation. They were kinda rude about the whole experience

Points négatifs : Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.

Points négatifs : Nothing

Points positifs : It was a new plane.

Points négatifs : Cleanliness - there was a pretzel and part of chewy bar between seats. There was no water service on this flight of 12 hours plus. There was no option of vegetarian meal either for dinner or breakfast. I did not want any special meal. There is always choice of vegetarian meal.

Points positifs : Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food

Points positifs : The flight was amazing

Points négatifs : The problem of the kids shouting and shouting one hour

Points positifs : Flight was on time

Points négatifs : foos service was terrible

Points positifs : I enjoyed the services, the crew and the food and beverage

Points négatifs : The WiFi services. I ordered the lite service for $4.95 and the 30 mb was finished in less that 10 minutes. Not sufficient

Points positifs : Staff is the best, very accommodating.

Points négatifs : It was an old plane so not much comfort in business class

Points positifs : The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order.

Points négatifs : The boarding announcements were not audible where I was sitting in the airport, so that should be better.

Points négatifs : Thank you

Points positifs : The food and the fast and efficient customer service.

Points négatifs : There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation.

Points positifs : Flight was smooth and on time. Food was tasty and plentiful. Amenities were clean.

Points négatifs : Ok

Points positifs : I liked that the ladies look fit and nice ( I mean the flight attendant ladies).

Points négatifs : We need the crew to walk in the isles more often. I wanted to drink water a lot but couldn't even contact the crew as they were never around.

Points négatifs : stuck in Moscow airport for 12 hours due to delayed flight and missed connection.

Points positifs : The crew was excellent.

Points négatifs : The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade.

Points positifs : Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!

Points positifs : I really liked my seat, but it was one of the only ones that didn't have a USB port.

Points négatifs : See above. Overall, very nice experience.

Points positifs : Accueil à bord agréable.

Points négatifs : Gestion des bagages (perte de ma valise).

Points positifs : Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait.

Points négatifs : le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél

Points positifs : Price for seat was very good. We left 30 minutes late but arrived early.

Points négatifs : Traduction en français..

Points positifs : It was just on time.

Points négatifs : The seats are very small hence not comfortable at all.