Trouvez des vols pas chers Sarajevo - Lyon

SJJ - LYS

Trouvez des vols pas chers Sarajevo - Lyon

Aller-retour
Économique
Sarajevo (SJJ)
Lyon Lyon-Saint-Exupéry
ven. 23/10
ven. 30/10
N'importe quand
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Bon à savoir

Basse saison

mars Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 24%.

Haute saison

septembre Période la plus populaire pour voyager, avec une hausse moyenne des prix de 19%.

Prix moyen pour un aller-retour

283 € (prix moyen sur les 2 dernières semaines)

Quand réserver des vols Sarajevo - Lyon

Prix estimé d’un aller-retour
Prix moyen par mois

Astuces pour trouver un vol pas cher

  • À la recherche d’un vol à petit prix ? 25% de nos utilisateurs ont trouvé un vol pour cet itinéraire à 149 € ou moins.
  • La haute saison est en août, septembre et octobre. Le mois le moins cher pour prendre l’avion est mars.

FAQ pour réserver un vol Sarajevo - Lyon

Lyon : y a-t-il des restrictions de voyage liées au coronavirus ?

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Quelles compagnies aériennes proposent les prix les plus bas pour l’itinéraire Sarajevo - Lyon ?

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Comment KAYAK trouve-t-il des prix aussi bas pour les vols Sarajevo-Lyon ?

Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion Sarajevo-Lyon ?

À quoi correspond l’option KAYAK Mix dans les résultats de vols Sarajevo-Lyon ?

À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Sarajevo-Lyon ?

5 meilleures compagnies proposant des vols Aéroport Intl de Sarajevo - Lyon Lyon-Saint-Exupéry

Les notes se basent sur les avis des utilisateurs KAYAK

7,9
Lufthansa
Note générale basée sur 27 755 avis
8,0
Embarquement
7,8
Confort
8,4
Équipage
7,7
Divertissement
7,6
Repas
Avis sur la compagnie

Points positifs : "Crew was very pleasant and kind"
Points négatifs : "Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind."

Points positifs : "Excellent seats, excellent and friendly service:)"

Points négatifs : "Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "The food"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "The crew was good."
Points négatifs : "The infotainment system could be better. My system was not working for the first 3 hours and then the sound went out out completely after 2 hours of use. Also the airbus model still use the outdated 2 prone headphone and I was not able to use my noise canceling headphones."

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points négatifs : "The comfort and the food"

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points négatifs : "Seats are super tight and very uncomfortable for tall people."

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Smooth flight"
Points négatifs : "Weird plane noises (typical of older Airbus planes)"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points négatifs : "Sittinf in the middle"

Points positifs : "The airline crew was responsive and professional. The flight was also very smooth."
Points négatifs : "The boarding process was like a buffet: first come first served."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "The crew were friendly and helpful. This plane was bigger and had more space for our legs and our carry on bags. It was nice to be offered a free sandwich and drink. Everything was clean."
Points négatifs : "We didn't like the sandwich and our flight was about 30 minutes late. The magazines in the seat are just shopping and not interesting."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "I couldn’t eat the food"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "Never made it"

Points négatifs : "4 good movies, regular water rounds, friendly staff, enough toilets"

Points positifs : "How smoothly everything ran"
Points négatifs : "Drinks served from glasses on a tray. I would have preferred an individual bottle of water."

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points positifs : "It was very relaxing."

Points positifs : "Boarding a smooth flight"
Points négatifs : "Food absolutely"

Points négatifs : "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Points négatifs : "Un avion qui part à l heure est un avion qui arrive à l heure."

Points positifs : "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Points négatifs : "Encore un retard...cette fois de 45 minutes"

Points positifs : "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Points négatifs : "Movies available weren't to my taste, which isn't important anyway."

Points positifs : "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Points négatifs : "Retard de l'avion: de plus en plus récurrent."

Points positifs : "Friendly crew"
Points négatifs : "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Points négatifs : "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."

Points négatifs : "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."

Points positifs : "Service was very good"

Points positifs : "Nice flight attendants,"
Points négatifs : "Timeliness"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points négatifs : "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Points positifs : "The crew was super friendly, food was great and entertainment on board was a great selection."
Points négatifs : "Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us."

Points négatifs : "Ils ont changé mon vol a la dernière minute"

Points positifs : "Good entertainment choices."
Points négatifs : "Seat could be more comfortable"

Points négatifs : "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Points positifs : "Everything was just right."

Points négatifs : "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Points positifs : "The food is poor"
Points négatifs : "The ffood could be better."

Points positifs : "Personel Très sympa et pilote top"
Points négatifs : "Pas de distraction"

Points positifs : "Choix de films et jeux pour enfants, repas correcte"
Points négatifs : "Personel trop rigide et pas très à l écoute des enfants"

Points négatifs : "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Points négatifs : "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Points négatifs : "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Points positifs : "Timely departure and pleasant staff on board"
Points négatifs : "It was cold during the flight,"

Points négatifs : "Collation non adaptée au menu spéciaux demandés (vegan)"

Points négatifs : "They overbooked the flight which delayed boarding but the flight was on time."

Points négatifs : "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Points positifs : "Plane, pilots and the leader of the crew"
Points négatifs : "The flight attendant in the back needs to be more educated"

Points négatifs : "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Points positifs : "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Points négatifs : "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Points positifs : "Staff welcoming and courteous. Flight nice and quiet"
Points négatifs : "Nothing"

Points positifs : "It was perfect, very few people, great service"

Points négatifs : "Flight significantly delayed so as to almost miss my onward flight to SFO."

Points négatifs : "Flyght was terible"

Points positifs : "Staff very welcoming"

Points négatifs : "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

Points négatifs : "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Points positifs : "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Points négatifs : "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Points positifs : "I had double seat all to myself so that was nice."
Points négatifs : "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Points négatifs : "Le repas"

Points positifs : "Bon vol pas secoué"

Points positifs : "The food was good"
Points négatifs : "Everything was fine"

Points négatifs : "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Points positifs : "Left on time - arrived early"
Points négatifs : "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Points positifs : "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Points positifs : "The flight was very smooth"
Points négatifs : "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Points positifs : "Short flight."
Points négatifs : "Seat comfort was meh."

Points positifs : "Vous ne savez même pas que l'avion n'a même pas décollé car l'aéroport était fermé !!!!"
Points négatifs : "Plus jamais de Kayak"

Points positifs : "The crew was perfect"
Points négatifs : "No wi fi on the plane."

Points positifs : "The crew"
Points négatifs : "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Points négatifs : "Les sièges très serrés. La nourriture très moyenne ( surtout le petit déjeuner )."

Points positifs : "Très bien"
Points négatifs : "RAS"

Points positifs : "Le lounge Air France magnifique; personnel de bord"
Points négatifs : "Le système de divertissement à bord"

Points positifs : "L'enregistrement, la possibilité d'enregistrer gratuitement le bagage à main, l'embarquement. Rapidité de service du personnel de bord à la demande."
Points négatifs : "Ancienne classe économique Air France (système de divertissement à bord pouvant être beaucoup plus moderne);"

Points négatifs : "Plusieurs heures de retard !!!"

Points négatifs : "Très bien"

Points positifs : "It was very comfortable and pleasant."
Points négatifs : "Could be a little better the service, the dinner was late"

Points positifs : "Air. France usual"
Points négatifs : "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Points positifs : "Rangée 43 juste en face des toilettes et siège peu inclinable à côté de la cloison"

Points négatifs : "C'était un vol court de 50 mn, pour le prix c'était correct, je ne m attendais pas au confort ultime!"

Points négatifs : "Excelente aerolínea"

Points positifs : "Le siège était parfait et le divertissement aussi"
Points négatifs : "Ma valise est arrivé cassée"

Points négatifs : "sièges trop serrés"

Points négatifs : "boarding wasn't good."

Points négatifs : "Propreté de l'appareil"

Points positifs : "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Points négatifs : "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Points positifs : "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Points positifs : "la ponctualité du vol et les services a board"

Points positifs : "Nice staff. Flight on time."
Points négatifs : "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Points positifs : "Le vol n’était pas turbulent. Le personnel est très pro et à l’écoute. On est arrivé en avance!"

Points négatifs : "Assise des sièges premium un peu dure"

Points négatifs : "Ras"

Points positifs : "On time, staff was nice."
Points négatifs : "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Points positifs : "Tous les services de la compagnie"
Points négatifs : "Ras"

Points positifs : "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Points négatifs : "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."

Points positifs : "Vol à l'heure (10min de retard), personnel de bord agréable & sympathique."
Points négatifs : "Pas possible d'ouvrir la poussette à l'arrivée pour y mettre mon bébé qui dormait... risque de bloquer l'allée en cas d'évacuation! Alors qu 'on était au sol et presque tout le monde était sorti déjà. La sécurité je veux bien mais faut pas pousser! Bébé réveillé tanpis... merci Air France."

Points positifs : "Le vol en lui même rien à redire"
Points négatifs : "L'état de mon bagage à l'arrivée. Déchiqueté. Est ce lors du premier vol BKk Amsterdam sur Air France ou Amsterdam Bordeaux sur KlM ??? toujours est-il qu' il est irréparable"

Points positifs : "Cheap ticket"
Points négatifs : "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Points négatifs : "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Points positifs : "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Points négatifs : "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Points positifs : "It was on time"
Points négatifs : "Hard seats Boarding was 35 min delayed"

Points positifs : "Modern aircraft with power, big screens etc"
Points négatifs : "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Points positifs : "Food was good. Crew nice and professional."
Points négatifs : "Landing was not so smooth."

Points positifs : "L’equipage Et le repas"
Points négatifs : "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"

Points positifs : "Rien."
Points négatifs : "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."

Points positifs : "Le divertissement"

Points négatifs : "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Points négatifs : "Security services at Manchester airport...too long and not friendly at all"

Points positifs : "La disponibilité et l’amabilité du personnel à bord"
Points négatifs : "Le retard a l embarquement sans vraiment d explication alors que le retard ensuit au décollage a été expliqué par le commandant de bord"

Points positifs : "Food was Fantastic, Air France the Best on Air."

Points positifs : "Les boissons gratuites. L’application.l’anbiance de l’avion."
Points négatifs : "Un personnel peu souriant. Il me bousculais lors de leurs passage. Un mauvais tri du chariot par leurs collègues voisins, ce qui fait que tout étais mélangé."

Points positifs : "That flight have been short"
Points négatifs : "Fly attendants have been in hurry when they served snack"

Points positifs : "I like fly attendant who served us meal"
Points négatifs : "I didn’t like that space between each seat is small"

Points positifs : "The crew were nice."
Points négatifs : "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Points positifs : "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Points négatifs : "The crew did not announce the score of soccer cup semi final between Belgium and France"

Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Points positifs : "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Points négatifs : "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."

Points négatifs : "Everything"

Points positifs : "Evriting"

Points positifs : "Nothing"
Points négatifs : "Manners"

Points positifs : "Super comfortable the seats and staff"
Points négatifs : "Nothing it was great."

Points positifs : "WeII, I didn't die."
Points négatifs : "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."

Points positifs : "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Points négatifs : "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Points positifs : "Food was fantastic. Crew was attentive and polite."

Points positifs : "Crew was good, short flight on an older aircraft, everything was fine"
Points négatifs : "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Points positifs : "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Points négatifs : "More movies and TV shows please!"

Points négatifs : "Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely."

Points positifs : "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Points négatifs : "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."

Points positifs : "Fast service, kindness."
Points négatifs : "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."

Points négatifs : "Snacks on the plane, comfort"

Points positifs : "The crew is fantastic team,Dana is the best!Thank you"
Points négatifs : "Food"

Points positifs : "Comfy and clean"

Points négatifs : "No entertainment equipment, video or audio."

Points positifs : "Comfortable seats"
Points négatifs : "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."

Points positifs : "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Points négatifs : "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Points positifs : "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"

Points négatifs : "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Points négatifs : "Arms rest are pretty small"

Points positifs : "Nothing"
Points négatifs : "5 hours delay"

Points négatifs : "Flight was late and caused loss of connection flight to Amsterdam"

Points négatifs : "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Points négatifs : "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."

Points positifs : "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Points négatifs : "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Points positifs : "Timeliness, cleanliness and comfort."
Points négatifs : "Inflight duty free closed too early."

Points négatifs : "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."

Points positifs : "I like it was fun"
Points négatifs : "I liked everything"

Points positifs : "Nothing. Rude staff. Horrible food and service."
Points négatifs : "Everything"

Points positifs : "A short connection"

Points négatifs : "Not possible for online check-in"

Points négatifs : "Afrer a day I am still in Pittsburgh!!!"

Points positifs : "I got to board first because I am wearing a cast on my leg."
Points négatifs : "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Points positifs : "Quick flight"
Points négatifs : "Time it took to board and leave"

Points négatifs : "My luggage was lost."

Points positifs : "Le micro sandwich"
Points négatifs : "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"

Points positifs : "Great. ON TIME!"

Points positifs : "On time."
Points négatifs : "Small and uncomfortable prop plane. Boarded from rear only."

Points positifs : "The food was good as always, the crew is nice."
Points négatifs : "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."

Points positifs : "Very friendly staff"

Points positifs : "The seat, flexibility were great..and food are tasty and delicious"
Points négatifs : "The crew was not friendly for the flight to Belgrade"

Points négatifs : "It took 1:40min to go through the boarding process (drop luggage, get boarding pass). The actual flight is 1:20min. Total incompetence and lack of speed. This is how they worked it...They try to board multiple flights off the same counters. You stand in line for 1 hour and no movement happens- literally!?Then, since the next flight is about to be delayed - they announce for you to stampede forward, to make your flight. Then the process actually begins and 20min later and some bureaucracy on extra luggage you get your pass. Then you run through passport control and security, exhausted and frustrated (as was everyone else). Etihad should instruct Serbian Airlines in which they invested, how a plane (s) are to be boarded. After all it's over 100 years since the first commercial flight took place, its not that much of a mystery any more:)"

Points négatifs : "I had a kid sitting on the seat behind me and kept kicking my seat. :("

Points positifs : "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Points négatifs : "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Points positifs : "Service"
Points négatifs : "Layovers"

Points négatifs : "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."

Points positifs : "traveler's assistance check in on time smooth flying. nice snacks"
Points négatifs : "online check in is not available if starting out of Stuttgart !!!?"

Points positifs : "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."

Points négatifs : "Just perfect and on time"

Points positifs : "Service, food and entertainment."
Points négatifs : "Comfort. Flight was cramped."

Points positifs : "Flight was on time."
Points négatifs : "Check in line was very long and boarding was very unorganized."

Points positifs : "We landed without crashing"
Points négatifs : "The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly."

Points positifs : "The crew in the aircraft were good but the ground services were poor"
Points négatifs : "The ground staff should respect travelers. And they should look to customers satisfaction more"

Points négatifs : "Because of health reasons, we wanted to cancel the flight but there was no such option. berkanbaykam@hotmail.con"

Points positifs : "Crew amazing .. seats not comfortable"
Points négatifs : "Delayed boarding .."

Points positifs : "The crew was good and smart"
Points négatifs : "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"

Points positifs : "Good value/price ratio."

Points positifs : "Bon vol"
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "C'était un bon vol."
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points négatifs : "The seat is not comfortable, too narrow space, can’t adjust a little bit."

Points négatifs : "They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus"

Points positifs : "Not so comfortable and no any food or drink beverage for free of charge"
Points négatifs : "They should at clean and provide food and drink for free of charges"

Points positifs : "The flight was very uncomfortable and dirty"

Points négatifs : "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"

Points positifs : "I arrived alive!"
Points négatifs : "Service was poor, plane was hot, not my best flight experience by far"

Points positifs : "Nothing"
Points négatifs : "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."

Points négatifs : "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"

Points positifs : "It was ok."

Points négatifs : "Wait time, customer service"

Points positifs : "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."

Points négatifs : "Siège non réglable sur 3h30de vol"

Points négatifs : "Une vraie Lowcost... le bus est même mieux que cet avion"

Points positifs : "The price"
Points négatifs : "The mass"

Points positifs : "The price"
Points négatifs : "The mass"

Points positifs : "Globalement ok"
Points négatifs : "Délai de plus d'une heure pour le décollage"

Points positifs : "Friendly crew."
Points négatifs : "Not being able to check-in online."

Points négatifs : "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."

Points positifs : "Cheap Air ticket"
Points négatifs : "Seats are not comfortable."

Points positifs : "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Points négatifs : "Boarding was delayed due to late arrival"

Points positifs : "Nothing"
Points négatifs : "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Points négatifs : "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Points positifs : "Reasonable drink choices"
Points négatifs : "Where is ayran?!"

Points positifs : "got there safely and on tıme"
Points négatifs : "no free food, as usual."

Points positifs : "Fast boarding on time departure nice crew"
Points négatifs : "really narrow seats no options to lower the back of the seat Water cost money no TV"

Points positifs : "The seats were not too tight and the food is not extensively expensive"
Points négatifs : "No Internet access at Istanbul airport which isahugh issue nowadays!"

Points négatifs : "At check in staff did not know that I had 20 kg baggage allowance"

Points positifs : "clean aircraft"
Points négatifs : "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"

Points positifs : "Reasonable for the price paid"
Points négatifs : "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."

Points positifs : "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."

Points positifs : "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"

Points négatifs : "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."

Points positifs : "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"

Points positifs : "Roomy, comfortable seating. Clean and modern."

Points négatifs : "The plane was stuck on the ground 1.5 hours approximatly in Istanbul, and nobody had told me why?!"

Points positifs : "Great team and great pilot everybody to the baggage people were excellent!"

Points positifs : "I never made this trip due to Pegasus delays - see above"

Points positifs : "Same as above"
Points négatifs : "Same as above"

Points négatifs : "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."

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