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Points positifs : Helpful and friendly crew.

Points positifs : Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.

Points négatifs : Cabin temps could have been a bit cooler for sleeping.

Points positifs : My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Points positifs : Food

Points négatifs : Cleaning

Points négatifs : Time

Points positifs : Almost everything, especially the crew.

Points négatifs : Don’t feel like anything should be better to be honest

Points négatifs : Boarding was crazy. Could not everyone in the gate area.

Points négatifs : Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Points positifs : Entertainment programs

Points négatifs : New variety of food

Points positifs : Nice and attentive crew.

Points négatifs : Seats not comfortable in premier economy.

Points négatifs : Advertised October Pink products but did not have them for breast cancer support

Points positifs : Nothing

Points négatifs : Everything

Points négatifs : The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.

Points positifs : Flight was on time

Points négatifs : Very rude crew, I asked for water and I was told to get and help myself

Points positifs : the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Points positifs : The most amazing service, good food and great steward

Points positifs : Nice staff

Points positifs : The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Points négatifs : The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Points positifs : a very organized boarding and comfortable seats

Points positifs : the entertainment was fine

Points négatifs : I hadn't ordered a vegetarian meal and therefore couldn't eat anything on the flight - everything was red meat based, the seats are tiny which is rough on a long haul, the airline asks people to take off headphones 30min-1hr before arrival, crew was incredibly rude, aircraft was old

Points positifs : I like how curly they are running this business

Points négatifs : Just happily kill everyone and end this money game

Points positifs : Very good business class seat I was apprehensive but China Eastern is as good as anyone

Points positifs : Crew is wonderful .they do everything in business class to make you feel comfortable

Points négatifs : I will never fly China Eastern again. EVER !! I need to add an extra day or two onto our flight. We purchased business class flights so they are not cheap. In order for us to make a change they want $1700 each person, a total of $3400 to take the same flight two days later. The fee is the highest I have ever hear for the same flight class .. I will never ever use China Eastern again, they are taking advantage..I could actually buy a return ticket on another airline for cheaper than they want for a flight change.

Points positifs : The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again.

Points négatifs : Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least.

Points positifs : Crew was awesome.

Points positifs : Chem-in

Points positifs : Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!

Points positifs : Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight.

Points négatifs : Prices have gone up

Points négatifs : Leg space is horrible!

Points négatifs : We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Points positifs : No comments

Points négatifs : No comments

Points positifs : business class electric sockets and good leg space, on time

Points négatifs : lagguage handling upon arrival was mediocre

Points positifs : Seat is comfortable with lots of leg room. Clean plane.

Points négatifs : On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Points positifs : The crew

Points négatifs : Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding.

Points positifs : We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Points négatifs : The flight was freezing. I wish there were some way to turn down the cold air.

Points positifs : Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat.

Points négatifs : Completely satisfied

Points positifs : Friendly crew

Points négatifs : We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Points négatifs : Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs

Points négatifs : Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Points positifs : Great crew

Points positifs : The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Points négatifs : New terms about hand luggage is worser then in RyanAir

Points positifs : Food

Points négatifs : Cleaning

Points positifs : Helpful and friendly crew.

Points positifs : The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Points négatifs : More food options for those with soy allergy.

Points positifs : Seat uncomfortable, filthy restroom, disgusting smell and had not been clean, hand soap no refill, overall bad service.

Points positifs : Nothing. It was a horrible experience.

Points négatifs : They could have checked in our bags but didn't. They could have been more courteous. They could have checked us in through to our final destination (Seattle) but didn't. I will never fly China Eastern again.

Points négatifs : My ticket from point a to point B presuming the entire flight would be on an airplane and I would end up on the destinations airport Wrong! Found out the last leg of the journey was by bus, ended up being dumped off in the middle of nowhere. No where near the airport

Points positifs : Great helpful flight crew

Points négatifs : Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Points positifs : The crew and entertainment

Points négatifs : Nothing

Points négatifs : Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Points négatifs : The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Points négatifs : We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Points négatifs : The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever

Points positifs : Crew was very helpful, seat was small and uncomfortable.

Points positifs : Service, food

Points positifs : On time and comfortable flight

Points négatifs : No suggestions

Points positifs : Nice seat I got.

Points négatifs : I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Points positifs : Very good service

Points positifs : Crew was awesome.