Vol Dien Bien Phu : Trouvez un billet d’avion pas cher pour Dien Bien Phu

Points négatifs : "Confort et divertissements."

Points positifs : "Yes"

Points positifs : "The flight attendants were wonderful and the business class seats were very spacious and comfortable."

Points négatifs : "It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!"

Points positifs : "plane was new and captain was professional"
Points négatifs : "plane was badly late and the boarding process was poorly coordinated"

Points positifs : "Staffs are nice, food is good"
Points négatifs : "Delay 50’ without anouncing"

Points négatifs : "Was denied entrance fir my wife to the lounge even having two passes both in my name. Was given one in Da Nang however lounge not open at 4:30 AM. My wife was traveling economy I was in business. Nasty reception at the Vietnam Air lounge in Hanoi. The other lounge great not affiliated with Vietnam."

Points positifs : "Only 15 minutes late, could have been worse"
Points négatifs : "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."

Points positifs : "Flying was smooth."
Points négatifs : "Flight delayed an hour. Announcements over PA was ear-splittingky loud."

Points négatifs : "They changed the time without notice and wouldn’t even accept checked baggage."

Points négatifs : "Les hôtesses et stewards ne parlent pas ben l'anglais et encore moins bien le français."

Points positifs : "Movies, crew"
Points négatifs : "Food"

Points positifs : "Standard process"
Points négatifs : "Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane."

Points positifs : "rafraîchissements"
Points négatifs : "Retard et non chaland pour certains membres"

Points positifs : "Comfy seats and blankets! Left and arrived on time."

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam."

Points négatifs : "Chaoticboarding"

Points positifs : "Check in was easy, food was decent, there was a TV in each seat"

Points positifs : "Crew and airplane were great!"
Points négatifs : "Food was not as good as I'd remembered on previous trips."

Points positifs : "Ponctualité Verre d'eau fourni Bon staff"
Points négatifs : "Pas trop de divertissemeent à bord"

Points positifs : "Ok"
Points négatifs : "Not fare"

Points positifs : "they feed you....unlike some European airline, who would nearly charge you for a napkin"
Points négatifs : "they couldn't add my delta mileage # at check-in......a minor thing really"

Points positifs : "On time Courteous Staff"
Points négatifs : "No in flight entertainment"

Points négatifs : "The flight was 3 hours late. My seat was wet when we boarded. I’m not sure it was really the crews fault, but still sucked and not a great experience."

Points négatifs : "Clean, organized and friendly service. The headsets are not well taken care of. I had to exchange twice due to the broken items."

Points positifs : "There was a long line for the Hanoi-Ho Chi Minh flights but with multiple counters devoted to this route alone we were checking in not long after having been dropped off at the airport. We were offered seats on an earlier fight which we eagerly accepted. Knowing that this route is often cited as one of the busiest in the world it was no surprise to find ourselves on a wide-body jet, Airbus 330-200 even on this 2-hour flight. A small snack was served. The flight was uneventful."

Points positifs : "Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board."
Points négatifs : "Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first."

Points positifs : "service was great"
Points négatifs : "Plane is a bit old"

Points négatifs : "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."

Points positifs : "The flight on an A350 wide body was uneventful. I was in the "Premium Economy" section, which is sold as regular "Economy" for domestic flights. Excellent seating 2+4+2. The food was OK, not much to write home about, but they skipped coffee and tea because of turbulence (hardly perceptible)."
Points négatifs : "Boarding process in HAN was very confusing: there was a change of gate announcement just when boarding was to start. Everybody went like crazy through the airport terminal looking for a Gate that does not exist. Followed by a counter-announcement. And then being bussed to the aircraft. People came on board up to the last minute... Arrival in SGN crazy for a different reason. All 300-some passengers were bussed again. Just that the ladders were not ready, and then whoever drove could not adjust them, and then the busses were not ready either. 25 minutes from landing to the luggage belts. Vietnamese airports need to work on their their procedures."

Points positifs : "Food served inflight was excellent, new airplane, and comfortable legroom"

Points positifs : "Good weather and a quick smooth flight"
Points négatifs : "They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane."

Points positifs : "Il n'y a eu aucun probleme, tout s'est bien passé. Choix relativements corrects en films. Repas acceptables. Personnel très bien."
Points négatifs : "Rien à signaler"

Points positifs : "The food was very good. Service was quick and efficient. Drinks offering was generous.Plane was new airbus and Facilities were better than expected."
Points négatifs : "Choice of entertainment on the long leg should be extended and should be changed regularly not just monthly. This is a general criticism to all airlines too."

Points positifs : "Easy to change flight. Lots of leg room. Friendly service."

Points positifs : "Ground and air staff were pleasant and helpful"

Points positifs : "The Boeing 787 9"
Points négatifs : "The food"

Points positifs : "The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight. It was delightful."
Points négatifs : "There weren't individual entertainment systems."

Points positifs : "The plane and food were good"
Points négatifs : "Took a very long time to get checked bags"

Points positifs : "Great staff, clean plane and modern"
Points négatifs : "It was very hot!!! No air circulation at all. Food was bland. No snacks given out"

Points positifs : "Nice planes, friendly staff. No entertainment or food during the flight though."
Points négatifs : "No entertainment or food. They only offered free water."

Points positifs : "No comment"
Points négatifs : "No comment"

Points négatifs : "Our flight was scheduled for 3:30. At about 3:15pm they announced the flight was canceled due to a mystery mechanical issue and they re booked everyone on to the 6:10pm flight, which miraculously had enough empty seats to accommodate everyone. The 6:10 flight left about 15 minutes late, and still had plenty of empty seats."

Points négatifs : "The lack of support to help us to rearrange flight. No explanation"

Points négatifs : "I am average height for a male and my femur bone was the exact length between seats - my knees were jammed against the seat in front of me. Not a comfortable flight but at least it was short."

Points positifs : "Everyone has to check in at the counter with no digital kiosks, adding an extra hour. Plane was empty but they would not put anyone into first class. Most importantly the plane felt and sounded like it was about to disintegrate. To top it all off it was the worst food I have seen on an airplane"

Points positifs : "Food, Beer, On Board staff"
Points négatifs : "Check in counter did not allow us to move up our flight and we found out the flight earlier had 20+ open seats."

Points négatifs : "I hate the boarding buses, but this one was really rough. Stand around. Wait. Stand on the bus. This took an hour."