Trouvez un billet d’avion pas cher pour Ndjamena

Points positifs : "Every thing amazing"
Points négatifs : "This trip really excellent Thank you Turkish Airlines"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points négatifs : "The Ground crew didn’t know how to add a bag"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "good company"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "The crew was excellent, the food good."
Points négatifs : "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."

Points positifs : "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Points négatifs : "Repas"

Points positifs : "There was almost nobody on the flight. In flight entertainment was awesome too."
Points négatifs : "Nothing"

Points positifs : "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Points négatifs : "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."

Points positifs : "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Points négatifs : "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."

Points positifs : "Professional and friendly staffing, comfortable flight."
Points négatifs : "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."

Points négatifs : "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "Enjoyed the hotel stay on the long layover"

Points positifs : "Will definitely fly Turkish Airlines again!"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points négatifs : "No being able to rebook!"

Points positifs : "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "love the food and the crew service."
Points négatifs : "Aircon could have been better. Someone got sick during the flight because of that."

Points positifs : "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"

Points négatifs : "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "Lots of crew members Pay attention Food was good"
Points négatifs : "The boarding was chaotic"

Points positifs : "Tout"
Points négatifs : "Rien"

Points positifs : "The food and entertainment on the plane"
Points négatifs : "The Turkish Airlines staff can be very rude, non-communicative in passing along information. They do not like you to ask questions nor do they want to answer your questions. They yell at you or just simply ignore you. No legroom. The crew did not mention that are flight was delayed prior or that we missed our connecting flight and what to do from there. I was given a hotel room during my layover but its in a scary neighborhood and it smells like sewage is nearby. The Grand Yavaz. The cheaper price is not worth the hassle. I can spend my good money elsewhere...i will be sure to warn others."

Points positifs : "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Points négatifs : "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"

Points positifs : "Food"
Points négatifs : "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"

Points positifs : "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Points négatifs : "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"

Points positifs : "Courteous and accommodating staff, delicious meals, and super entertainment. Punctual."

Points négatifs : "The flight was cancelled so that's it!"

Points positifs : "Personnel de bord sympathique, confort dans avion sommaire"
Points négatifs : "Très mécontent des deux compagnies (Air France et Air Antilles): nos deux valises ont été perdues, et aucune compagnie n’est capable de savoir où se trouve l’une des deux valises, un comble! A l’heure où tout est informatisé, tracké, les aéroports sont censés être des endroits sécurisés.. Mais on arrive malgré tout à perdre une valise dans la nature...! Aucun professionnalisme, on nous ballade de services en services sans aucunes informations ni renseignements susceptibles de nous rassurer. Je suis très déçu, voyage de retour gâché par la faute de ces deux compagnies plus a même d’encaisser l’argent des clients que de se soucier d’eux."

Points négatifs : "Idem"

Points négatifs : "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Points positifs : "The sear was messy they didn't clean it it was full of pieces of bread."
Points négatifs : "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Points négatifs : "I not get to go my flight, I couldn't get reimbursement"

Points positifs : "Nothing"
Points négatifs : "Everything"

Points négatifs : "Seats were too close together."

Points positifs : "The bread was fresh and food better than other times"
Points négatifs : "Crew is always aggressive and unfriendly"

Points positifs : "The crew was terrific."

Points positifs : "Service à bord, amabilité du personnel"

Points négatifs : "Our request for vegetarian meals got lost after a glight was cancelled."

Points positifs : "Amazing crew and on time flight"
Points négatifs : "None"

Points positifs : "Everything! The service was exceptional!"

Points positifs : "La qualité du service Air France, le nouvel appareil, le système de divertissement, l'amabilité"
Points négatifs : "L'embarquement dans un terminal trop étroit avec des annonces peu claires"

Points positifs : "Le manque de contact et guide pour les nouveaux systèmes d’enregistrement et embarquement."
Points négatifs : "Plus de présence du personnel au sol."

Points négatifs : "Boarding clusterf..."

Points positifs : "crew was great, seats were comfortable"
Points négatifs : "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Points positifs : "Great crew and prompt boarding."
Points négatifs : "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Points positifs : "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Points négatifs : "Excelente aerolínea"

Points négatifs : "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Points positifs : "The cue lines per zone are a brilliant idea!"
Points négatifs : "An explanation to passengers as to why there was a backup between the gate and the plane."

Points négatifs : "Not to be late ,and not to loose my luggege"

Points positifs : "srfghj"
Points négatifs : "fghjkl"

Points négatifs : "WiFi"

Points négatifs : "Un peu plus d'espace entre les sièges."

Points négatifs : "Assise des sièges premium un peu dure"

Points positifs : "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Points positifs : "Crew was very nice and the food was excellent"

Points positifs : "The crew was very gentile."
Points négatifs : "No enterteinment on the plane."

Points positifs : "I require très aimable. Super pilote."

Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"

Points positifs : "Snack et boisson à bord, plutôt confortable, embarquement rapide avec bébé"
Points négatifs : "Avion retard.. Pas drôle avec un bébé fatigué"

Points négatifs : "Du retard. .. encore du retard... toujours du retard"

Points négatifs : "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Points positifs : "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Points négatifs : "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points négatifs : "Tiny uncomfortable seats."

Points positifs : "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Points positifs : "Food and wine was very good. Music selection was excellent."
Points négatifs : "Not enough leg room."

Points positifs : "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Points négatifs : "Business class seats weren’t comfortable and too narrow no entertainment."

Points positifs : "Le temps de vol."
Points négatifs : "Le retard"

Points négatifs : "30 minutes de retard"

Points négatifs : "trop de retard"

Points positifs : "L’equipage Et le repas"
Points négatifs : "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"

Points positifs : "Long courrier et vol à l’heure. L’équipage est aimable et présent. Arrivée même en avance au final."
Points négatifs : "Le repas est bcp trop moyen. C’est original mais juste moyen en qualité. L’espace pour les jambes est juste, j’ai donc voyagé au premier rang cette fois ci."

Points positifs : "The crew was very friendly and professional. The food very good"
Points négatifs : "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Points négatifs : "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Points positifs : "The service was very professional."
Points négatifs : "Everything went well."

Points positifs : "Nothing"
Points négatifs : "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Points négatifs : "It could have been better if I had taken the flight, and not cancelled it 2 days ago"

Points positifs : "Actually everything"
Points négatifs : "Nothing"

Points positifs : "Crew was very nice and respectful."

Points positifs : "Crew was very nice. Everything was lovely."
Points négatifs : "It took a very long time to get my credit card processed for extra luggage. Then flight was delayed."

Points négatifs : "How you book for me two tickets and you take the money for same day going and retuning"

Points positifs : "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Points négatifs : "737 B 800 seats don't recline much like Turkish air or Saudia!"

Points positifs : "Airport facilities"
Points négatifs : "No entertainment at all in the plane."

Points positifs : "New planes"
Points négatifs : "Timing"

Points positifs : "Seat very comfortable and service was excellent"
Points négatifs : "The quality of the sound and image of the movie was not good"

Points positifs : "New 787 is amazing plane ✈️"
Points négatifs : "Nothing"

Points positifs : "Professional service and on time arrival"
Points négatifs : "Cleanliness of seats, they are a bit dated"

Points positifs : "The seat, the space, the crew and the window"
Points négatifs : "For the food, not all of the people eating eggs.. some of them vomit because of it."

Points positifs : "The individual screens had options of tv and movies which was good"
Points négatifs : "The food could have improved and the crew could try to be a bit nicer when asked for stuff like blankets."

Points positifs : "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Points négatifs : "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."

Points négatifs : "Take of was 1:30 minutes delayed. Entertainment was so bad and boring. Crew were super rude."

Points positifs : "In flight entertainment and lunch served. Special accommodations made for our child."
Points négatifs : "Nothing...a wonderful experience!"

Points positifs : "The plane was overbooked"
Points négatifs : "I don’t think with airline like you could do something."

Points négatifs : "All good"

Points positifs : "Very Good service"

Points négatifs : "Your company canceled the tickets from Kenya to cairo"

Points positifs : "Airplane crew were frendly and helpful."
Points négatifs : "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."

Points positifs : "All was average"

Points négatifs : "Being on time"

Points positifs : "Good crew"
Points négatifs : "Entertainment Luggage claim Food"

Points négatifs : "Late boarding Late take off Late luggage Broken seat"

Points positifs : "Need to upgrade seat and movies"
Points négatifs : "Meals and toiletries"

Points positifs : "Perfect"
Points négatifs : "Perfect"

Points négatifs : "Not to sit in the midddle seat."

Points positifs : "The food was really great, and the crew was so helpful"

Points négatifs : "Egypt Air provided lounge access for only 3 hours of a 7 hour layover"

Points négatifs : "The plane was old, we boarded late, a guy lit up a cigarette enroute - and I think it may have been a flight attendant - seats are tiny and don’t incline more than 15%, awful food."

Points positifs : "Food was good."
Points négatifs : "The plane was old, the seats were uncomfortable with no adjustable headrest or flaps to hold your head from flopping. There was no personal entertainment screens on the back of the seats, only the small community one mounted on the roof. The sound for this was terribly unclear. 8 hour boring flight."

Points négatifs : "If flying on time its always late even more than one hour"

Points négatifs : "Very old planes. Poor cleanliness"

Points positifs : "Fast security queue Quick Boarding Luggage claim was quick"
Points négatifs : "In flight entertainment very poor"

Points négatifs : "Take off on time. Seats are not comfortable."

Points négatifs : "trip was very short however the crew was so nice and cooperative."

Points positifs : "Everything to tell you this because I always underated the airline because it’s from Africa that’s all thank you."
Points négatifs : "The service I was given by the crew, the aircraft it’s self etc"

Points positifs : "I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks."
Points négatifs : "Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli"

Points positifs : "Service not bad, other then that not good"
Points négatifs : "Straight flight is better then connecting"

Points négatifs : "Raising this for complain actually about egypt air ground staff in kuwait and the transite desk which gave me wrong information as the ground personal working for egypt air which case losing my suitcase for 4 days of my vacation. None of them were welling to do ther job as the flight were delayed"

Points négatifs : "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"

Points positifs : "Nice experience with EgyptAir. The desk people and crew were so friendly except for one flight attendant (a lady) in the plane."
Points négatifs : "everything was ok."

Points positifs : "On time"
Points négatifs : "Crew in boarding was very rude"

Points positifs : "Trip was comfy and swift .. crew are friendly and flight is nice and clean"
Points négatifs : "Food is average"

Points positifs : "Good food"
Points négatifs : "Flight delayed... Tight seats"

Points positifs : "The way for crew very nice."
Points négatifs : "There is nothing can mention.."

Points négatifs : "The delaying of the flight for almost an hour with no obvious reason !! Not respecting other people’s schedules and no compensation whatsoever... very poor management..."

Points positifs : "Quick check in"
Points négatifs : "Chairs legs do not extend enough"

Points positifs : "Nothing"
Points négatifs : "Careless"

Points négatifs : "Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved"

Points positifs : "Yes"
Points négatifs : "Nothing comes to mind"

Points positifs : "Crew were very good. Comfortable flight."
Points négatifs : "Choice of movies could be much better."

Points négatifs : "Poorly organised meal service"

Points négatifs : "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"

Points positifs : "Amazing crew"
Points négatifs : "They need to improve on thier inflight menu and the check-in and boarding experience"

Points positifs : "Amazing crew!"

Points positifs : "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Points négatifs : "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."

Points positifs : "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Points négatifs : "Better selection of videos"

Points négatifs : "The delay time was too much for no proper reason"

Points négatifs : "Nothing"

Points négatifs : "USB connection was not working from my seat"

Points positifs : "Excellent crews"

Points positifs : "The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago."
Points négatifs : "The cabin was looking a little tired."

Points négatifs : "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"

Points négatifs : "Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr."

Points positifs : "WONDERFUL FLIGHTV"
Points négatifs : "NONE"

Points négatifs : "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."

Points positifs : "Crew was friendly. Food somewhat better than prior leg but far from business class standard."
Points négatifs : "Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc."

Points positifs : "The short flight and pleased to get food."
Points négatifs : "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"

Points positifs : "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Points négatifs : "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Points positifs : "Food was of high standard Crew were polite and made the effort to make passengers feel comfortable"
Points négatifs : "Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers."

Points positifs : "Not much, actually."
Points négatifs : "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."

Points positifs : "But no in flight entertainment on the Addis to Tel Aviv leg"

Points positifs : "so good and comfortable"
Points négatifs : "the plane was old though."

Points négatifs : "There was no entertainment. Breakfast was standard"

Points positifs : "The flight was bigger. So didn't feel so cramped up"
Points négatifs : "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"

Points négatifs : "Nothing"

Points négatifs : "Nothing. Very smooth"

Points positifs : "Excellent airline overall Great seats for sleeping"
Points négatifs : "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"

Points positifs : "the flight"
Points négatifs : "extra charge , unable to book meal"

Points positifs : "Service"

Points positifs : "The flight from Newark to Abidjan was pretty comfortable and smooth"
Points négatifs : "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."

Points positifs : "Staff are friendly and pleasant. Seats are comfortable with more space than some airlines.Good choice of films."
Points négatifs : "This was probably the worst boarding I have ever seen. They called the Paris flight while people were still boarding for Frankfurt. It was chaotic, with people struggling to find which line to be in. There was no visible guidance from Ethiopian ground crew. Eventually got in line. One guy checking boarding passes for both business and economy. Very slow with again no crowd control. Children were not given priority. Eventually many people went through business queue while others had been waiting in economy. Ground staff were standing around watching and not helping or communicating. Poor show from Ethiopian!"

Points positifs : "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Points négatifs : "No complaints, well done to the Ndjamena team."

Points positifs : "Everything was to my satisfaction."

Points négatifs : "The whole boarding process was a bit chaotic. I was really called on the plane. I tried to signal for a blanket or some food but there was only 2 cabin crew members."

Points positifs : "Not stopping in Blantyre"
Points négatifs : "No comment"

Points négatifs : "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Points positifs : "Seats, pillows, blankets, entertainment system, crew."

Points positifs : "The crews"
Points négatifs : "The food"

Points positifs : "Very calm, professional and willing to help you enjoy the flight as much as possible. They show true concern and not a detached professional management that you get from most flight attendants of other airlines."

Points positifs : "The quality of the planes"
Points négatifs : "The food"

Points positifs : "Seats are delapidated and food is ok!"
Points négatifs : "Crew were very good"

Points négatifs : "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."

Points positifs : "Price"
Points négatifs : "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."

Points négatifs : "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

Points négatifs : "The plane from Entebbe to Addis Ababa was very old with tight seating."

Points positifs : "nothing was exceptional good."
Points négatifs : "luggage did not arrive. airport services were not good."

Points positifs : "The price"
Points négatifs : "Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights"

Points négatifs : "Retard de deux heures du début de vol"

Points négatifs : "Plane a little dirty"

Points positifs : "Le repas"
Points négatifs : "La propriété de l avion"

Points positifs : "The crew was NOT amazing, everyone had to walked back to the cabin to ask for water because not a single staff person would go check on us when we pushed the help button. I my self pushed it because I needed water to take my medicine and they ignored me until I walked my self to the back of the plane and asked for some water. Everyone was back there laughing having a good time while many of us were calling them over for help and they didn’t care."
Points négatifs : "Staff doing their job would have been nice"

Points positifs : "Satisfait"
Points négatifs : "Sans avis"

Points positifs : "Le personnel était sympa et disponible"
Points négatifs : "Améliorer la qualité des repas"

Points négatifs : "Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG"

Points positifs : "Late boarding ruined everything !!"
Points négatifs : "Late boarding! Crew lack of customer service skill! Food wasn’t good enough as well! ....etc"

Points positifs : "Personnel à bord sympa"

Points positifs : "Crew was nice"
Points négatifs : "Flight delayed without good reason got in very late TVs didn't work Dirty bathroom Not comfortable"

Points négatifs : "Fix the damn problem that always occur with this company from loading luggage to boarding"

Points négatifs : "Ticket price"

Points positifs : "Personnel très présent confort des sièges"
Points négatifs : "Retard d’une heure avant décollage"

Points positifs : "Nothing was very good."
Points négatifs : "Long delay for taking off, probably because of the late arrival of my first flight. This whole airline must just always be an hour late. My bag didn’t make it to Miami, I have no idea what continent it’s even on."

Points positifs : "Nothing was very good."
Points négatifs : "They didn’t get my bag from Casablanca to Miami. There was about a 45 minute delay in taking off."

Points positifs : "Please make sure everyone's tv is working"
Points négatifs : "If I had something to watch it sucks being on a plane for 8 hours without any tv screen"

Points positifs : "Royal air Maroc is run by bandits. Travel with them at your own risk."
Points négatifs : "See above."

Points positifs : "Bien"
Points négatifs : "Que je puisse pas perdre mon passeport"

Points positifs : "Acceptable"
Points négatifs : "Que perde pas mon passeport"

Points négatifs : "Bonjour , J’ai demandé si il y avait des couvertures pour mes enfants. L’hôtesse m’a dit qu’elle allait voir. Elle n’est jamais revenue ni pour me dire qu’il n’y en avait pas ni pour m’en donner! Pas très “PRO” je trouve. L’avion n’était pas propre avec des traces. Le petit dej était mauvais"

Points positifs : "Gate agents and Flight Crew were friendly"
Points négatifs : "Everything else"

Points positifs : "Grand espace pour les jambes"
Points négatifs : "Retard"

Points positifs : "Le personnel accueillant"
Points négatifs : "Le repas"

Points positifs : "Surclassement en premium"
Points négatifs : "Décoller à l heurre."

Points positifs : "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Points négatifs : "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."

Points positifs : "Tout"

Points positifs : "Correct"
Points négatifs : "Le repas et le vol a l’heur"

Points négatifs : "J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain"

Points négatifs : "Service was poor and the flight got delayed"

Points positifs : "The airplane crew"
Points négatifs : "The airport crew"

Points négatifs : "Retard, service, l'écran qui ne fonctionne pas"

Points positifs : "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Points négatifs : "Confort siège business"

Points positifs : "Sky-RAM, génial et innovant"
Points négatifs : "Pas de possibilité de télécharger son téléphone Confort des sièges en classe business:limite Petit déjeuner : proposer autre chose que beurre et confiture non compatibles avec diète"

Points positifs : "Not really much; fed us twice but not really my kind of food. Alcohol included."
Points négatifs : "Boarding is disorganized and chaotic. Count heads number of times and checked boarding pass three times in five minutes! Delayed over an hour but arrived close to in time. No reason given for delay. Entertainment system for my wife didn’t work."

Points positifs : "Efficiency and pleasant and professional service"
Points négatifs : "The food could have better. They should have served traditional Moroccan food on all legs of the trip since it is a Moroccan airline"

Points positifs : "They give us headphones"
Points négatifs : "The crew need to be more pleasant"

Points positifs : "La disponibilité du personnel"

Points positifs : "L’accu Chaleureux"

Points négatifs : "Enregistrement extrêmement lent"

Points positifs : "Beaucoup de repas. Personnel beau et gentil"
Points négatifs : "Pas d'écran pas de film"

Points négatifs : "A l’aller et au retour, si vous avez une place au dela de la rangee 25 vous n’avez pas le choix c’est poisson. Le boeuf ou poulet n’est plus disponible."

Points positifs : "Acceuil"
Points négatifs : "Néant"

Points positifs : "Nothing"
Points négatifs : "Flight delayed for 3 hours, no Communication from the staff whatsoever, very unprofessional crew, definitely stay away from this ariline, it’s my third time flying with them and each time it’s worse than previous one"

Points négatifs : "Communication very bad. They kept changing the gates"

Points positifs : "L’equie était bien organisée, serviable et patiente. Y avait pas de retard"
Points négatifs : "La nourriture"

Points positifs : "Professional crew"
Points négatifs : "Not even a single information in English. All announcements were either in Arabic or French."

Points négatifs : "Les plateaux repas ne sont pas au niveau."

Points négatifs : "Check-in désorganisé. Une fois arrrivee au comptoir d’enregistrement après avoir fait la queue, la compagnie a exigé que j’aille retirer ma carte d’embarquement a la machine et que je refasse ensuite la queue. J’ai été d’autant plus énervée que je savais par avance que la machine ne pourrait pas me délivrer ma carter d’embarquement, car j’ai un visa qui bloque toujours l’enregistrement en ligne et aux machines. L’employé du comptoir n’a rien voulu entendre et m’a fait perdre mon temps."

Points positifs : "Équipage très aimable."
Points négatifs : "L'hygiène des toilettes très médiocre. Une vraie porcherie. L'espace entre les sièges très petit. Impossible de bouger et impossible de se baisser prendre quelque chose qui tombe à terre."

Points positifs : "Le service et les repas"