|Arrivée à||New York Newark-Liberty|
|Prix d’un vol||399 €|
|Distance||6 075 km|
|Compagnies aériennes||Lufthansa, Austrian Airlines|
Points négatifs : Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money.
Points positifs : Legroom and recline of seats of the A350
Points négatifs : Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge
Points négatifs : Airline canceled my flight with out refund or giving other options. Never will use them again.
Points positifs : I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!
Points positifs : Staff were very nice. Flight arrived on time.
Points négatifs : App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies
Points négatifs : When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.
Points positifs : -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.
Points positifs : I like the food and servise
Points positifs : Clean, safe short flights
Points négatifs : The 30 minute layover was close
Points positifs : From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Points négatifs : Nothing!
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