SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
| Code IATA | LX |
|---|---|
| Itinéraires | 291 |
| Itinéraire le plus populaire | Aéroport international de Zurich à Genève-Cointrin |
| Aéroports desservis | 117 |
| Aéroport le plus populaire | Aéroport international de Zurich |
Points positifs : Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline
Points positifs : Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck
Points négatifs : Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional
Points négatifs : Our stewardess was not the friendliest!
Points positifs : Yes
Points négatifs : 0
Points négatifs : There was no food ...
Points positifs : it was ok.
Points négatifs : Crew allowed passengers in with no masks.
Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late.
Points négatifs : Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic
Points positifs : Everything was comfortable.
Points négatifs : I can't think of anything.
Points positifs : Not one thing about my experience.
Points négatifs : The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!
Points positifs : N/A
Points négatifs : I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.
Points positifs : flight itself
Points négatifs : delayed departure
EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!
Points positifs : Friendly crew
Points négatifs : Not piling up people like sardines in a can.
Points positifs : Nice crew and prompt service
Points négatifs : Crammed, narrow seats
Points positifs : Great crew & good complimentary food
Points négatifs : More seat pitch
Points positifs : Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate
Points négatifs : Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice
Points négatifs : A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.
Points positifs : Livraison bagage rapide à Geneve
Distribution d'une bouteille d'eau
Départ retardé mais arrivée à l'heure
Points négatifs : Pas de Lounge Lufthansa à l'aéroport de Barcelone
Points positifs : The crew were friendly, helpful, and attentive. I'd love to fly with them all the time
Points négatifs : The business class seat felt a bit claustrophobic when in lie flat mode
Points négatifs : Staff was very friendly, courteous and helpful.
Points positifs : All was Good, no special negatives.
Points négatifs : Not worth my time to comment.
Points positifs : Excelente atención, bebidas y comida durante toco el viaje
Points négatifs : Todo bien
Points négatifs : Too much nonsense with carry on and check in language.
I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.
Points positifs : 10/10 would recommend..
Points positifs : Crew was very attentive, and boarding and off-boarding was relatively easy
Points négatifs : The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated.
Points positifs : Crew was very helpful
Points négatifs : More entertainment
Points positifs : Crew was friendly
Points négatifs : Food
Points négatifs : Nothing
Points positifs : More or less on time
Points négatifs : Outdated aircraft. Flight took longer than usual.
Points négatifs : Swiss perfect as always, Barcelona ground worker disaster, as always....
Points positifs : Crew was very attentive and courteous
Points négatifs : More fruits and non-starchy vegetables would make food more enjoyable
Points positifs : Crew was very courteous and attentive
Points négatifs : More fruits and green (non-starchy) vegetables
Points positifs : The crew was great
Points positifs : The crew was very lazy and not professional
Points négatifs : Don't stop demanding from the crew
Points positifs : Entertainment
Points négatifs : I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to.
The space between rows of seats. It was really crammed in Economy and we are a petite thin family!
Points positifs : The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.
Points positifs : The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.
Points négatifs : Swiss air returned my bagage damaged and there is no way to report it!
Points positifs : Free food, relatively spacious
Points négatifs : more food!!! REEE!!!
Points positifs : Crew
Points positifs : Wasn't awake, can't say
Points négatifs : Probably it would be nice to have a bit bigger screen with general information about the flight and local time
Points négatifs : Better choice of movies and classical music
Points négatifs : Better choice of movies
Points positifs : Nothing
Points négatifs : Time schedule
Better customer services
Points positifs : Everything was excellent on this flight.
Points négatifs : Maybe the food menu? But it wasn't bad.
Points négatifs : Nada, I slept through this leg and the staff let me be.
Points positifs : Swiss is my new favorite airline.
Points négatifs : Nothing bad to report. Book Swiss!
Points positifs : Friendly crew, smooth take off and landing and generous on things to eat and drink.
Points négatifs : None. Keep up the good work.
Points négatifs : Food was served warm. Perhaps the menu could be better, but it wasn’t bad.
Points positifs : Entertainment was great, excellent movie selections, and games.
Points positifs : The crew was friendly and helpful.
Points négatifs : The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.
Points positifs : Great flight
Points positifs : The crew and entertainment
Points négatifs : Nothing
Points positifs : the crew were so nice
Points négatifs : not enough room between seats
Points positifs : The flight was on time and fairly clean.
Points négatifs : The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.
Points positifs : The food and very professional and friendly service.
Points négatifs : Nothing.
Points positifs : Staff was very friendly and loved the food.
Points négatifs : For economy class, nothing.
Points négatifs : Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.
Points positifs : Seats were comfortable
Points négatifs : Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks
Points positifs : Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.
