SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
SWISS (LX)
| Code IATA | LX |
|---|---|
| Itinéraires | 286 |
| Itinéraire le plus populaire | Berlin-Tegel à Aéroport international de Zurich |
| Aéroports desservis | 115 |
| Aéroport le plus populaire | Aéroport international de Zurich |
Points positifs : Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte.
Points négatifs : A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis.
Points positifs : Great attentive crew.
Points négatifs : Boarding has no groups, seats are small
Points négatifs : Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro
Points positifs : Wonderful on board service from the crew
Points positifs : The airline is top notch and treated you great like it should be.
Points négatifs : The sears where a little tight but not bad and the movie options were ok not great.
Love Swiss!
Points positifs : Great smooth flight, crew were friendly and many movies and shoes to choose from.
Points négatifs : Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.
Points négatifs : Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.
Points positifs : Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.
Points négatifs : Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.
Points positifs : The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.
Points négatifs : Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.
Points positifs : Delay was for 30 min
Points positifs : I like the atmosphere of the Swiss airline company, checking in, flights was excellent
Points positifs : The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.
Points négatifs : The offer of wine. The wifi options.
Points positifs : Crew were very nice and accommodating. Chocolate always appreciated!
Points négatifs : The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight
Points positifs : Food was really hot and good customer service
Points positifs : Food was really hot & good customer service
Points positifs : Taking off on time. Good service and helpful from all the stuff.
Points négatifs : Keep it like that
Points positifs : The crew were very good. Seats were small.
Points positifs : The service and food were good.
Points négatifs : As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.
Points négatifs : Flight was 90 minutes late.
Points négatifs : The sitting was so very small, I never traveled so crumpled.
Points négatifs : The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action
Points négatifs : The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time
Points positifs : Excellent
Points positifs : Excellent
Points positifs : The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!
Points positifs : The crew was amazing. They left snacks and drinks out in between service.
Points négatifs : crew at the gate.
Points positifs : Nice folks
Points négatifs : Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.
Points positifs : Nothing to like
Points négatifs : No entertainment, un friendly crew, terrible food
Points positifs : Customer service
Points négatifs : Snacks
Points positifs : The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.
Points négatifs : Seat could have been more comfortable but the leg room was good
Points négatifs : The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.
Points positifs : The crew was very professional and courteous.
Points positifs : I was fortunate the person in front didn’t lean back
Points négatifs : On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane.
The economy seats are close enough together I needed to hold my book to the side to read.
Points positifs : Again staff was very friendly and helpful.
Points négatifs : That since it was a shorter flight no tvs.
Points positifs : I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.
Points négatifs : I honestly had no issues with my flight.
Points positifs : Crew was great. Peppy and kind.
Points négatifs : ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD
Points positifs : The crew was friendly and helpful.
Points positifs : Good crew, food was good for airline food. Entertainment offerings were good.
Points négatifs : Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.
Points positifs : Great helpful flight crew
Points négatifs : Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight
Points positifs : crew was friendly
Points négatifs : seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!
Points négatifs : My luggage is lost
Points positifs : Nothing
Points négatifs : Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.
Points positifs : The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.
Points négatifs : Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.
Points positifs : The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.
Points positifs : Crew was very nice, appreciated that they came by with water often
Points négatifs : Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer
Points positifs : Great service in 1st class
Points négatifs : All good
Points positifs : The crew was so friendly
Points négatifs : Everything is so smooth in my flight!
Points négatifs : The food is good k
Points positifs : Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.
Points positifs : About as good as they come.
Points négatifs : Nothing.
Points positifs : Good AC - very important, calm and nice atmosphere. Very friendly staff.
Points positifs : Crew were great
Points négatifs : Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable
Points positifs : Seems that the exit row seat was very narrow!
Points négatifs : Be on time
Points positifs : I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.
Points négatifs : honestly nothing needed improving .
Points positifs : All great!
Points négatifs : if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich!
I hope I can get them back!
Points positifs : Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago
Points négatifs : 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.
Points positifs : Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.
Points positifs : Seat was comfortable
Points négatifs : Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps
Points positifs : Wonderful on board service from the crew
Points positifs : The airline is top notch and treated you great like it should be.
Points négatifs : The sears where a little tight but not bad and the movie options were ok not great.
Love Swiss!
Points positifs : Great smooth flight, crew were friendly and many movies and shoes to choose from.
Points négatifs : Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.
Points positifs : The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.
Points négatifs : Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.
Points positifs : I like the atmosphere of the Swiss airline company, checking in, flights was excellent
Points positifs : Food was really hot and good customer service
Points positifs : Food was really hot & good customer service
Points positifs : Taking off on time. Good service and helpful from all the stuff.
Points négatifs : Keep it like that
Points positifs : Excellent
Points positifs : Excellent
Points positifs : The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!
Points positifs : The crew was amazing. They left snacks and drinks out in between service.
Points positifs : Customer service
Points négatifs : Snacks
Points positifs : The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.
Points négatifs : Seat could have been more comfortable but the leg room was good
Points positifs : Again staff was very friendly and helpful.
Points négatifs : That since it was a shorter flight no tvs.
Points positifs : I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.
Points négatifs : I honestly had no issues with my flight.
Points positifs : Great service in 1st class
Points négatifs : All good
Points positifs : The crew was so friendly
Points négatifs : Everything is so smooth in my flight!
Points positifs : Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.
Points positifs : About as good as they come.
Points négatifs : Nothing.
Points positifs : Good AC - very important, calm and nice atmosphere. Very friendly staff.
Points positifs : I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.
Points négatifs : honestly nothing needed improving .
Points positifs : Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.
Points positifs : Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte.
Points négatifs : A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis.
Points positifs : Great attentive crew.
Points négatifs : Boarding has no groups, seats are small
Points négatifs : Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.
Points positifs : Crew were very nice and accommodating. Chocolate always appreciated!
Points négatifs : The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight
Points positifs : The crew were very good. Seats were small.
Points positifs : The service and food were good.
Points négatifs : As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.
Points négatifs : The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action
Points négatifs : The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time
Points positifs : Nice folks
Points négatifs : Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.
Points négatifs : The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.
Points positifs : The crew was very professional and courteous.
Points positifs : I was fortunate the person in front didn’t lean back
Points négatifs : On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane.
The economy seats are close enough together I needed to hold my book to the side to read.
Points positifs : The crew was friendly and helpful.
Points positifs : Good crew, food was good for airline food. Entertainment offerings were good.
Points négatifs : Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.
Points positifs : The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.
Points négatifs : Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.
Points positifs : The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.
Points positifs : Crew was very nice, appreciated that they came by with water often
Points négatifs : Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer
Points négatifs : The food is good k
Points positifs : Crew were great
Points négatifs : Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable
Points positifs : All great!
Points négatifs : if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich!
I hope I can get them back!
Points positifs : Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago
Points négatifs : 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.
Points positifs : Seat was comfortable
Points négatifs : Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps
Points négatifs : Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro
Points positifs : Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.
Points négatifs : Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.
Points positifs : Delay was for 30 min
Points positifs : The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.
Points négatifs : The offer of wine. The wifi options.
Points négatifs : Flight was 90 minutes late.
Points négatifs : The sitting was so very small, I never traveled so crumpled.
Points négatifs : crew at the gate.
Points positifs : Nothing to like
Points négatifs : No entertainment, un friendly crew, terrible food
Points positifs : Crew was great. Peppy and kind.
Points négatifs : ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD
Points positifs : Great helpful flight crew
Points négatifs : Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight
Points positifs : crew was friendly
Points négatifs : seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!
Points négatifs : My luggage is lost
Points positifs : Nothing
Points négatifs : Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.
Points positifs : Seems that the exit row seat was very narrow!
Points négatifs : Be on time
