Trouvez un vol pas cher Bordeaux - Amérique du Nord

Trouvez un vol pas cher Bordeaux - Amérique du Nord

Aller-retour
Économique
Bordeaux (BOD)
Amérique du Nord
mar. 24/11
mar. 1/12
N'importe quand
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Bon à savoir

Basse saison

mai Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 4%.

Haute saison

juillet Période la plus populaire pour voyager, avec une hausse moyenne des prix de 16%.

Prix moyen aller-retour

589 € (prix moyen sur les 2 dernières semaines)

Bonne affaire aller-retour

434 € ou moins

Bonne affaire aller simple

266 € ou moins

FAQ - Réserver un vol de Bordeaux pour l' Amérique du Nord

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5 meilleures compagnies proposant des vols Bordeaux - Amérique du Nord

Les notes se basent sur les avis des utilisateurs KAYAK

8,0
SWISS
Note générale basée sur 8 990 avis
8,2
Embarquement
7,8
Confort
8,6
Équipage
7,7
Divertissement
7,9
Repas
Avis sur la compagnie

Points positifs : "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Points négatifs : "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Points positifs : "comfortable seating, friendly helpful crew, good food"
Points négatifs : "sometimes too cold sometimes too warm"

Points positifs : "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Points positifs : "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Points négatifs : "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Points positifs : "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Points négatifs : "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Points positifs : "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Points négatifs : "Maybe just change the quiche. Very dry"

Points négatifs : "Delayed"

Points négatifs : "La ponctualité"

Points positifs : "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Points négatifs : "Nothing"

Points négatifs : "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Points positifs : "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Points négatifs : "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Points positifs : "Le personnel naviguant, l'avion la gentillesse"
Points négatifs : "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Points positifs : "Leg room always an issue. Crew really great."
Points négatifs : "Gluten free option"

Points positifs : "Le personnel toujours aussi souriant et agréable"
Points négatifs : "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Points négatifs : "Very good!"

Points négatifs : "Very nice company!"

Points positifs : "Everything was perfect."

Points négatifs : "Selon moi, Pas assez de choix de Musique et de Film."

Points positifs : "Gentillesse du personnel"

Points positifs : "Siège confortable. Personnel attentionné. Service impeccable."

Points négatifs : "service was least friendly at this part of my flight"

Points positifs : "Équipage très sympathique vol rapide"

Points positifs : "A nice crew n my seat next to me was empty so I can sleep well..."
Points négatifs : "Maybe give every passenger a bottle of water..."

Points positifs : "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Points négatifs : "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Points positifs : "De la place pour les jambes, vol à l'heure, embarquement rapide"
Points négatifs : "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Points négatifs : "45mn late"

Points positifs : "Cabin cleanliness isgood"
Points négatifs : "Food is bad"

Points positifs : "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Points négatifs : "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Points positifs : "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Points négatifs : "A slight delay"

Points négatifs : "Pas de chocolat Oups"

Points positifs : "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Points négatifs : "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Points positifs : "Swiss quality, punctuality and reliability."
Points négatifs : "No negatives."

Points positifs : "Reliable, modern cabin, nice crew"
Points négatifs : "Some more music choices would be nice"

Points positifs : "Nice cabin, clean . Friendly crew"

Points positifs : "Rien"
Points négatifs : "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Points positifs : "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Points négatifs : "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Points positifs : "Service and Aircraft B777"

Points positifs : "All good, just perfect and friendly crew. Great aircraft (B777)"

Points positifs : "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Points négatifs : "Pas de divertissement dans l’avion."

Points positifs : "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Points négatifs : "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Points positifs : "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Points négatifs : "Nothing, everything was superb"

Points positifs : "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Points négatifs : "Le repas ....pas bon"

Points positifs : "Nice Aircraft, nice crew"

Points positifs : "I had a wonderful experience the whole way through."
Points négatifs : "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Points positifs : "On a bien arrivé."
Points négatifs : "Le retard de vol a été embattant."

Points positifs : "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Points négatifs : "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Points négatifs : "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Points positifs : "This is the way to fly long haul."
Points négatifs : "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."

Points positifs : "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Points négatifs : "The seat was a little lumpy. More leg room would always be appreciated."

Points négatifs : "Food"

Points négatifs : "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Points positifs : "Entertainment and helpful staff"
Points négatifs : "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"

Points positifs : "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."

Points positifs : "The crew were all excellent"
Points négatifs : "Dinner choice was poor. Starter was just a few salad leaves."

Points positifs : "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."

Points positifs : "The crew where awesome and catered to every need and requirement."
Points négatifs : "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Points positifs : "Comfy, nice crew, attentive."
Points négatifs : "Nowt"

Points négatifs : "More leg room"

Points négatifs : "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."

Points positifs : "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Points négatifs : "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Points positifs : "I had one of the few empty seats next to me."
Points négatifs : "The food is awful. Not enough toilets."

Points positifs : "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Points négatifs : "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Points positifs : "Food was very good"
Points négatifs : "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Points positifs : "Great attentive service, good food and in-flight entertainment"

Points positifs : "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Points négatifs : "Long walk to the gate but no problem"

Points positifs : "Everything except the food"
Points négatifs : "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Points positifs : "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Points négatifs : "Plane was delayed for 3 hrs. That's a bummer."

Points positifs : "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Points négatifs : "Nothing"

Points positifs : "Friendly staff"
Points négatifs : "Lack of business class seats and no premium economy seats on this flight"

Points négatifs : "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Points positifs : "Top glass airline"
Points négatifs : "I lake food and good service crew"

Points négatifs : "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Points négatifs : "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"

Points positifs : "Staff on this flight were excellent"

Points positifs : "The cabin crew were excellent!"
Points négatifs : "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Points négatifs : "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Points positifs : "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Points négatifs : "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Points positifs : "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Points négatifs : "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."

Points positifs : "Crew very friendly"
Points négatifs : "Seats and legroom poor if you’re six feet tall"

Points positifs : "Food and entertainment was excellent"
Points négatifs : "Staff seemed a bit stressed and busy but very efficient"

Points positifs : "Overall comfortable journey"
Points négatifs : "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Points négatifs : "It was terribly late. No one had a clue on when flight would depart."

Points positifs : "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Points négatifs : "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Points positifs : "Cool flight, mainly because it was empty. Good food"
Points négatifs : "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Points positifs : "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Points négatifs : "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."

Points positifs : "Boarding, flight and crew all great. Having the connecting security pass in the airport which is a lot less busy than the main area. Good info given for connection."
Points négatifs : "Food (main meal) wasnt the best but great snacks and drinks. Having to check in again in gatwick even though jad boarding passes."

Points positifs : "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Points négatifs : "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."

Points positifs : "Entertainment selection Cabin Service associates were very good WiFi service available"
Points négatifs : "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."

Points positifs : "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Points négatifs : "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."

Points positifs : "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Points positifs : "I thought the food was mediocre for business class"

Points positifs : "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Points négatifs : "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Points positifs : "Virgin Premium economy offers a great up-grade on economy. Seperate check in (faster), seperate boarding (earlier), better food, service and more room than economy."
Points négatifs : "There appears to have been an increase in cost above that you expect percentage wise. There has been reduction in the quality of the food."

Points positifs : "Legroom was much better than on U.S. carriers doing same long trip."

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin."

Points positifs : "Food was great, plenty of it also"
Points négatifs : "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Points positifs : "Helpful crew Good food"
Points négatifs : "Our luggage came back damaged and open !"

Points positifs : "-"
Points négatifs : "Will never use Lufthansa again"

Points positifs : "Service"
Points négatifs : "Delay for both leg trip."

Points positifs : "The crew were really friendly and made sure we were looked after."

Points positifs : "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Points négatifs : "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Free drinks"
Points négatifs : "Plane land on time"

Points positifs : "a320 was comfortable"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "Crew"
Points négatifs : "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Points positifs : "Food was good and crew were helpful."
Points négatifs : "Seat could have been comfier!"

Points positifs : "Everything Else"
Points négatifs : "Too much cabin baggage."

Points positifs : "Cree was fantastic from check in to boarding"
Points négatifs : "Drinks served before food"

Points positifs : "Crew very helpful."
Points négatifs : "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Reasonably comfortable seat"
Points négatifs : "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Points négatifs : "for that flight really nothing - great."

Points positifs : "nice catering (free drinks is a pleasure), tickets close to the ones provided in earlier times"
Points négatifs : "a bit delayed,"

Points négatifs : "Boarding by rows would avoid people rushing to line up ahead of time."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Points négatifs : "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Points positifs : "Lufthansa take great care of their passengers, always"
Points négatifs : "Poor gliding in and rough landing"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service."
Points négatifs : "Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst."

Points négatifs : "It was not the same time because one hour and a half delays"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points positifs : "The flight was adequate."
Points négatifs : "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Points positifs : "Travel is good and comfortable"
Points négatifs : "Travel from Frankfurt to London was quite late start . Delay in immigration check."

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Fantastic staff excellent aircraft"
Points négatifs : "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Points positifs : "Crew looked after me after a family took up a whole row including my designated seat. I need up with the back row to myself so could put my feet up & chill after a less than pleasant 5+ hours wait at Munich!"

Points positifs : "Salimos a tiempo . El business es muy confortable"
Points négatifs : "La comida horrible . No se limpian los baños"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points négatifs : "Klm is the best, even on a 40min they served small breakfast."

Points positifs : "Nice crew, good food."
Points négatifs : "Both bathroom were not working in business class area."

Points positifs : "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Points négatifs : "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Points positifs : "The crews were pretty great!"
Points négatifs : "The regulating of the temperature."

Points positifs : "Crew was great, very responsive and hospitable!"
Points négatifs : "more lunch choices, especially choices without dairy products."

Points positifs : "Crew helpful. Food good."
Points négatifs : "Better range of movies please"

Points négatifs : "Not being 1 hour late"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "There was no wifi on flight"

Points positifs : "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "yes"
Points négatifs : "not really"

Points positifs : "Crew was nice and efficient"
Points négatifs : "Economy seats don’t recline enough."

Points positifs : "Nice crew pilot food and beverage"
Points négatifs : "No wifi"

Points positifs : "Landing"
Points négatifs : "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Employees were very friendly"
Points négatifs : "The seats were very small"

Points positifs : "Crew was excellent -kind nice and very attentive"
Points négatifs : "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Points positifs : "Food was excellent, service from staff was friendly, and entertainment options were great."
Points négatifs : "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Points positifs : "Arrived early!"
Points négatifs : "Boarding seemed disorganized."

Points négatifs : "Flight departed 35 minutes late"

Points négatifs : "Boarding was confusing and disorganized"

Points positifs : "The attendants took great care of us. Super smooth flight."

Points positifs : "Wifi on Board"
Points négatifs : "Nothing"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "The crew were hardworking, responsive, conscientious and friendly"
Points négatifs : "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Points positifs : "Nothing really"
Points négatifs : "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Points négatifs : "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Amesterdam airport employee was really rude"

Points négatifs : "They stole my money"

Points positifs : "My bagage broke"
Points négatifs : "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points négatifs : "Too late i missed my connection flight"

Points négatifs : "OLD OLD plane with hard seats and tiny screens"

Points positifs : "That we didn’t crash"
Points négatifs : "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Points positifs : "Manque de place"
Points négatifs : "La place"

Points positifs : "Catering is ok"
Points négatifs : "Seats comfort really old school"

Points positifs : "Jet airways flight till mumbai"
Points négatifs : "Poor legspace in Klm flight till Amsterdam"

Points positifs : "La ponctualité."
Points négatifs : "Variété des boissons proposées."

Points positifs : "Seats ok. Crew is super. Drinks offered"
Points négatifs : "Nothing, AF rocks"

Points négatifs : "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Points négatifs : "Advertised October Pink products but did not have them for breast cancer support"

Points négatifs : "Thé qualité officielle the images"

Points positifs : "Amasing crew"

Points positifs : "I like the comfortable seats"
Points négatifs : "Service lag a little"

Points négatifs : "Tell me i would misst the next flight and that my beg will not go to the final airport."

Points positifs : "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Points négatifs : "Explain me to take the bag on time.it was almost left in the airport."

Points positifs : "The crew was amazing and extremely helpful!"
Points négatifs : "The food could have been better"

Points positifs : "Crew very professional"
Points négatifs : "Boarding was a little confusing"

Points négatifs : "Plane is old and entertainment facilities are no longer appropriate"

Points positifs : "Had decent room space seats comfortable"
Points négatifs : "My luggage could have arrived for a start"

Points négatifs : "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Points positifs : "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Points positifs : "Amazing crews!"
Points négatifs : "N/A"

Points positifs : "The cue lines per zone are a brilliant idea!"

Points positifs : "The cue lines per zone are the most brilliant idea!"
Points négatifs : "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Points positifs : "The crew was friendly and always came around with water."
Points négatifs : "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Points positifs : "The transfer times were excellent"

Points négatifs : "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Points négatifs : "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Points positifs : "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Points positifs : "Intranet meant I could watch movies on my iPad"
Points négatifs : "Seats are very uncomfortable"

Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Points négatifs : "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Points négatifs : "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Points négatifs : "My entertainment device did not work the entire flight."

Points positifs : "Food was ok."
Points négatifs : "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Points positifs : "The crew"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points négatifs : "Food"

Points positifs : "Didn’t like the sandwich offered"

Points positifs : "The staff were very helpful and professional."
Points négatifs : "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Points positifs : "Over all pretty good for price."

Points positifs : "Just a routine flight but done with perfect execution."
Points négatifs : "Nothing."

Points négatifs : "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Points positifs : "No extra charge for simple refreshments."

Points positifs : "Quick and efficient not lying more to say or critique."
Points négatifs : "Coffee and a bread roll as a snack??"

Points positifs : "Food was good, crew was very professional and courteous. Flight was smooth."
Points négatifs : "Coach was cramped and the video system didn’t work very well"

Points négatifs : "Engine noise in the cabin is loud."

Points négatifs : "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Points positifs : "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Points négatifs : "Nothing to like"

Points positifs : "The free glass of red wine when the plane finally took off."
Points négatifs : "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Points positifs : "Very good male crew member. Pilot genuinely apologetic for the delay."
Points négatifs : "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Points positifs : "Nothing"
Points négatifs : "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Points positifs : "I liked the food, the crew, the service"
Points négatifs : "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Points positifs : "Crew were pleasant most of the time"
Points négatifs : "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Points positifs : "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Points positifs : "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Points négatifs : "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

En savoir plus sur SWISS

Vols pas chers Bordeaux - Amérique du Nord

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