Trouvez un billet d’avion pas cher pour Praia

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points positifs : "The price is affordable"

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points positifs : "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Points négatifs : "The Kayak website sucks"

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points positifs : "Not much"
Points négatifs : "The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is."

Points positifs : "Food and price"
Points négatifs : "On time departure"

Points positifs : "Crew was nice."
Points négatifs : "My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff"

Points positifs : "Space in the cabin"
Points négatifs : "Language included"

Points positifs : "Nothing stood out. Legroom was ok."
Points négatifs : "Boarding was confusing and poorly managed."

Points négatifs : "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "Very efficient and competent crew. Very much like the A330 plane."
Points négatifs : "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "I would def use this airline again."
Points négatifs : "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points positifs : "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points négatifs : "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy."

Points négatifs : "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."

Points positifs : "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Points négatifs : "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."

Points positifs : "everything was fine. nothing specifically wrong or bad."
Points négatifs : "had the same food the third time this week. they could do more"

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points positifs : "nothing."
Points négatifs : "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Points positifs : "Prompt and courteous"
Points négatifs : "Not enough leg room, just not enough space al the way around to be comfortable."

Points positifs : "Food was of good quality."
Points négatifs : "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points positifs : "Comfortable chairs with foot support., friendly staff, good food and choice of entertainment."

Points positifs : "First off I'd never heard of this airline but that was ok because we (group travel) were originally booked on another aiine I'd never heard if before either called Nirwegian. Well less than 24 hrs before we were scheduled to fly out, the exact same day, they cancel our flight! After a lot of phone calls and wait times we were booked onto TAP AIR PORTUGAL. Easy check in, my carry on was great, entertainment was on point, food was good (first European trip), crew was nice, plane was huge; just a good experience overall. I will definitely fly with them again."
Points négatifs : "N/A"

Points négatifs : "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Points positifs : "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Points négatifs : "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"

Points négatifs : "Pas assez de place pour les jambes"

Points négatifs : "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."

Points négatifs : "40euro checked bag fee on an international itinerary was an unpleasant surprise. They were quite disorganized; our airport-printed boarding passes wouldn't scan at the gate, they didn't have a jet-way ready upon arrival in Lisbon ..."

Points positifs : "First flight from Nice to Casablanca was delayed 40 minutes out of 120 between flights. Crew assisted me in getting from one to the other. Big bonus: my checked luggage made it to the second flight!"
Points négatifs : "All good."

Points négatifs : "Retard de deux heures du début de vol"

Points positifs : "Le repas"
Points négatifs : "La propriété de l avion"

Points positifs : "Satisfait"
Points négatifs : "Sans avis"

Points positifs : "Le personnel était sympa et disponible"
Points négatifs : "Améliorer la qualité des repas"

Points positifs : "Personnel à bord sympa"

Points négatifs : "no communication about delays. lost my luggage. Left JFK without the kids strollers, car seat, and bags!"

Points négatifs : "Good"

Points négatifs : "Respect times of flights & communication with passengers at counters"

Points positifs : "The crew was so kind and easy going."

Points négatifs : "We could have had regular updates on why our flight was delayed so long"

Points positifs : "Personnel très présent confort des sièges"
Points négatifs : "Retard d’une heure avant décollage"

Points positifs : "Nothing was very good."
Points négatifs : "Long delay for taking off, probably because of the late arrival of my first flight. This whole airline must just always be an hour late. My bag didn’t make it to Miami, I have no idea what continent it’s even on."

Points positifs : "Nothing"
Points négatifs : "Have somewhere to sleep, polite people. People are rude and not helpful. Nobody care"

Points négatifs : "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."

Points positifs : "Bien"
Points négatifs : "Que je puisse pas perdre mon passeport"

Points positifs : "Acceptable"
Points négatifs : "Que perde pas mon passeport"

Points négatifs : "Bonjour , J’ai demandé si il y avait des couvertures pour mes enfants. L’hôtesse m’a dit qu’elle allait voir. Elle n’est jamais revenue ni pour me dire qu’il n’y en avait pas ni pour m’en donner! Pas très “PRO” je trouve. L’avion n’était pas propre avec des traces. Le petit dej était mauvais"

Points positifs : "Grand espace pour les jambes"
Points négatifs : "Retard"

Points positifs : "Le personnel accueillant"
Points négatifs : "Le repas"

Points positifs : "Surclassement en premium"
Points négatifs : "Décoller à l heurre."

Points positifs : "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Points négatifs : "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."

Points positifs : "Tout"

Points positifs : "Correct"
Points négatifs : "Le repas et le vol a l’heur"

Points négatifs : "J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain"

Points positifs : "Food was better than average as airline food goes, attentive cabin crew, professional, good selection of movies, music for entertainment. New Boeing 789 Dreamliner, excellent condition/shape, clean interior."
Points négatifs : "Poor choice of cabin music prior to take-off and post-landing. Boarding is chaotic at best - mob boarding, like sardines on buses to airplane, then long wait till getting on board and loading overhead bins. Should load aircraft from back to front and with clear defined zones! Bathrooms did degrade as the flight progressed unfortunately."

Points positifs : "Loved the food, the people, the games, the accommodations. A lot."
Points négatifs : "No WiFi."

Points négatifs : "Retard, service, l'écran qui ne fonctionne pas"

Points positifs : "They were helping an elderly like it was their grandma."

Points positifs : "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Points négatifs : "Confort siège business"

Points positifs : "Sky-RAM, génial et innovant"
Points négatifs : "Pas de possibilité de télécharger son téléphone Confort des sièges en classe business:limite Petit déjeuner : proposer autre chose que beurre et confiture non compatibles avec diète"

Points positifs : "We were late at Casablanca airport again late when we landed at jfk so I was late for 2 hours so I missed my transit from jfk to Philadelphia I struggled the whole to get home"
Points négatifs : "Timing"

Points positifs : "La disponibilité du personnel"

Points positifs : "L’accu Chaleureux"

Points négatifs : "Enregistrement extrêmement lent"

Points positifs : "Beaucoup de repas. Personnel beau et gentil"
Points négatifs : "Pas d'écran pas de film"

Points négatifs : "A l’aller et au retour, si vous avez une place au dela de la rangee 25 vous n’avez pas le choix c’est poisson. Le boeuf ou poulet n’est plus disponible."

Points positifs : "Friendly staff, nice cabin, good movie selection"

Points positifs : "Acceuil"
Points négatifs : "Néant"

Points positifs : "Nothing"
Points négatifs : "The staff were rude and not helpful"

Points positifs : "L’equie était bien organisée, serviable et patiente. Y avait pas de retard"
Points négatifs : "La nourriture"

Points négatifs : "Very poor help internationally"

Points positifs : "Once in the air the flight was normal and everything was fine."
Points négatifs : "The flight was delayed by 6 hours with no explanation. There is zero organization or efficiency. Never taking this airline again."

Points positifs : "Boarding process went smoothly"
Points négatifs : "There were no vegetarian options for food."

Points positifs : "The flight attendants were nice"
Points négatifs : "Boarding was completely disorganized with people boarding late and then allowing fully half of the passengers to board at one time, clogging the aisle and thereby making the process take even longer. Once all were settled it became a question of "where is...?" As passengers had checked in but not boarded. We sat at the gate an additional hour as boarding passes were checked, sky lounge was checked, etc."

Points négatifs : "There was a seven hour delay. No explanation provided. Agents at CMN were rude and unhelpful. In the original flight I had selected an aisle seat but somehow ended up in the middle. My whole rows TVs didn’t work and no one helped us or cared (contrasted to Singapore Airlines which actually cared when a similar issue happened). Customs forms were all in French even though we were flying into JFK. Awful airlines."

Points négatifs : "Les plateaux repas ne sont pas au niveau."

Points négatifs : "Check-in désorganisé. Une fois arrrivee au comptoir d’enregistrement après avoir fait la queue, la compagnie a exigé que j’aille retirer ma carte d’embarquement a la machine et que je refasse ensuite la queue. J’ai été d’autant plus énervée que je savais par avance que la machine ne pourrait pas me délivrer ma carter d’embarquement, car j’ai un visa qui bloque toujours l’enregistrement en ligne et aux machines. L’employé du comptoir n’a rien voulu entendre et m’a fait perdre mon temps."

Points positifs : "Équipage très aimable."
Points négatifs : "L'hygiène des toilettes très médiocre. Une vraie porcherie. L'espace entre les sièges très petit. Impossible de bouger et impossible de se baisser prendre quelque chose qui tombe à terre."

Points positifs : "Le service et les repas"

Points positifs : "Crew was good. Seat was uncomfortable"
Points négatifs : "Cushen worn out flat"

Points négatifs : "Paid for business and Seats did not recline, not was there any entertainment provided from a flight from Lisbon Portugal to Boston. This was not a business international flight although it was sold and advertised as one. Awful."

Points positifs : "Professional, friendly crew. Good food."
Points négatifs : "No in flight entertainment - SATA app, WiFi did not work."

Points positifs : "Clean plane and friendly crew. Excellent landing."
Points négatifs : "No entertainment system. SATA internet did not work"

Points positifs : "The leg room was awesome, for a 6 foot tall person! I really liked the meal and the wine served was actually quite good, with generous servings! Crew was so friendly and accommadating, really nice people! I was very comfy, even with the trubulance"
Points négatifs : "Honestly, I am sure everyone is going to comment on the brakes at landing, but it makes an amusing story."

Points négatifs : "Took off late missed my connecting flight and they lost my luggage and claim process is taking for ever"

Points positifs : "The crew was great. Service was good."
Points négatifs : "Seat comfort and entertainment options."

Points positifs : "Nothing special, staff was ok."
Points négatifs : "Departure delayed 3 times. Flight was supposed to be at 8h20 am and we get in the plane at 7h00 pm. We were stuck waiting in the Bus for 1 hour because meals were not all in the plane."

Points positifs : "It was beautiful"

Points positifs : "I loved the fact that our meals, drinks and seat allocation was included in the price. The staff at Azores air was excellent. The flight crew was friendly and it was a smooth flight that took off and landed on time."
Points négatifs : "I bought the ticket through lastminute.com everything I had sent to me said I was on a TAP flight. It was a shared flight and I actually had to check in with Azores Air. This caused me a lot of stress as when I called lastminute.com to find out what was going on as TAP didn’t have a flight leaving to my destination it was only after several minutes of conveying there was no Tap flight that the customer service rep said oh you are to check in with Azores Air."

Points positifs : "The wine was very good"
Points négatifs : "Business class isn’t super posh but still good"

Points positifs : "Couldn’t drink it since I am pregnant, but free wine with dinner."
Points négatifs : "Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room."

Points positifs : "I had injured my ankle prior to my trip and everyone was so sweet and accommodating-"

Points négatifs : "Expect major delays ."

Points positifs : "It was clean."
Points négatifs : "The vegetarian meal flying to the Azores was good but coming back to the US it was awful."

Points positifs : "Service and the upgrade"
Points négatifs : "Nothing"

Points négatifs : "Currently sitting waiting for gate."

Points positifs : "Crew were lovely. Economy seats were pretty comfortable, with legroom. They allow one free checked item. Free food!"
Points négatifs : "I ordered a vegan meal and got pasta with cheese. We were half an hour late taking off."

Points négatifs : "Boarding was slow and had people check in at the gate just to wait at the bottom of the stairs for 10-15 minutes in a hot stuffy area because there was no cobus available to transfer people to the aircraft! For the second time flying with Azores Airlines, the in-flight entertainment system did not work in all seats, only in some; of course not ours. Very disappointing and boring for long overseas flights!"

Points positifs : "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Points positifs : "Personnel chaleureux et accomodant, excellent service. Nourriture assez bonne."
Points négatifs : "Divertissements peu assez nombreux; besoin de plus de choix de films, séries et musique."

Points positifs : "Personnel chaleureux et accomodant, excellent service. Nourriture assez bonne."
Points négatifs : "Divertissements peu assez nombreux; besoin de plus de choix de films, séries et musique."

Points négatifs : "Waited in line 30 minutes before boarding even though we had already been through security. Business and first class passengers not given any priority in boarding. Limited food and beverage service onboard. Crew seemed inexperienced."

Points positifs : "I guess I liked that my flight was only delayed for 1 day rather than 3-4 like other people!"
Points négatifs : "We arrived at Logan airport to find a mass of people waiting to check in for the flight. Turns out, Azores Airlines flights had been being cancelled all week and many people had been stranded in Boston (and likewise in the Azores) for days. The local news was even filming a story about the mess while we were there. The monitors above the check in desks did not have any information and there didn't really appear to be a line. No employees were around to explain what was going on. Eventually an announcement was made that our flight was cancelled and to come back the next day. Still no info on the monitors at the airline desks or on the main airport arrivals and departures board, which continued to show the flight as on time the duration of our time at the airport. I had the app on my phone which also showed the flight as being on time. After the cancellation announcement people stayed in line to get hotel vouchers, but since my husband and I live in Boston we weren't sure if there was another part of the process to get new tickets issued or something. After waiting a long time in which the line never moved I was eventually able to check in with an employee who said we didn't need to do anything, just come back tomorrow. When we got home we were able to catch the news broadcast mentioned earlier in which passengers from the earlier flights were explaining how they kept being told to come back to the airport day after day and nothing happened, so I wasn't reassured! The next day we arrived at Logan and things started out smoothly. We were able to check in and get through security. The flight got delayed a few times after that. Boarding was a mess. People started lining up. While we waited, we noticed people at the gate desk in line. It turned out to be people getting reimbursed for their taxis. There was no announcement made and I think this delayed things further since they didn't start this until boarding was starting despite having had hours to do this prior! After people were already lined up to board it was announced that they would board by "sequence number" on the ticket so we stepped out of line only to have them not check numbers at all. In the end we took off about 26 hours after we were supposed to. The flight itself was a sort of charter flight, the airline basically rented a plane and crew to get us over to the Azores. However, we did take the Azores Airline flight back so I know the food would have been mediocre and there wouldn't be in seat entertainment. I would love to return to the Azores but I'm not sure I would unless Azores Airlines steps up their game! Definitely get trip interruption insurance! We were thankfully able to get reimbursed for accommodations and rental car missed days."

Points négatifs : "Service. Food. And the return was worse - they cancelled two consecutive flights with no notice, causing us to stay three extra days, incur connection fees, other costs, and they could care less. Wound up flying to Lisbon on Ryanair. SATA says no refund. Worst airline in the world. We would never go back to Azores, thanks to them."

Points positifs : "Nothing-will never fly this airline again"
Points négatifs : "Noghjng"

Points positifs : "Not much"
Points négatifs : "Never had such an uncomfortable flight! The temperature at my seat was far too hot- I and others were sweating constantly. Also I am 6' 3" but wouldn't recommend anyone over 6' fly this airline, at least not in the normal economy seats- I've never had the experience of being unable to move my legs due to the seat in front."

Points négatifs : "Long delay, no apologies, uncomfortable all around"

Points positifs : "Nothing"
Points négatifs : "Flight got cancelled and passengers were left hanging at the airport overnight sleeping on a cot. And refunds are a big hassle after the cancellation. Worse experience ever."

Points positifs : "Free wine with dinner. crew was attentive."
Points négatifs : "had to walk a long way on the tarmac to get to the plane."

Points positifs : "Free food and beer"
Points négatifs : "3 hour delay and sizee of seats - SMALL pitch!"

Points négatifs : "Extremely old plane - no air vents, very hot and uncomfortable No soap in bathrooms Service wasn't great Boarding process was very long Entertainment limited Didn't offer water during the flight outside of main foodservice"

Points positifs : "I liked the food and champagne :)"
Points négatifs : "Didn't appreciate the fact that my flight was canceled and changed for a day later"

Points positifs : "I got there alive"
Points négatifs : "Trying to be impartial on this review as it was my return trip that was a nightmare. I honestly just slept through the entire flight. It seems pretty obvious that SATA Has a monopoly on US flights to the Azores and they are making no effort to improve service."

Points négatifs : "DELAYS, BAD CUSTOMER SERVICE, NO ACCOUNTABILITY."

Points positifs : "The flight was delayed for 2 hours. The movie was horrible. No ones speakers worked. Serive was fine"

Points positifs : "Smooth ride. The pilot communicated well. Food/drinks were good. Airline stewards were polite."
Points négatifs : "The boarding process was disorganized"

Points positifs : "everithing is good"

Points positifs : "Spacious"
Points négatifs : "Delayed 4 times without explanation. No option to select vegetarian meal at time of ticket purchase or check in. Boarding is a free for all. No order, just a mass of people funneling in to get through the gate. Then had to get on a shuttle bus to the plane... which took us to the wrong plane. Boarding the plane is also a free for all. The disorganization must have at least doubled the required boarding time."

Points positifs : "Very very very budget. Old aircraft, poor service, overall negative experience."
Points négatifs : "The seats were very cramped, small and poor. The staff was unresponsive. The lights were on all night (red eye!) and the meal service was unnecessary (12 midnight?!)."

Points négatifs : "The 12 hour delay without being told why. We would be told we would leave at a certain time and then it was cancelled, told a different time and it was cancelled, and told again, etc was suppose to be in Lisbon in the morning, arrived in Lisbon near midnight."

Points positifs : "."
Points négatifs : "It's been delay for 2 hours. Bad information about it. Everybody wondered"

Points positifs : "Worst time of my life in the last year."
Points négatifs : "Please don't take Azores. I travelled around the world and Azores has been the worst. They went on strike...again, because the workers don't get there working schedule early enough!!! So I've been stuck 3 days in expensive hotel Boston. Never had any answer (1 week now) if they would find me an hotel or pay for it. It's good I've money because I would be even more desesperate. It cost me around 500$. It took days of stressful time to get a tiny bit of information but most of the time they don't answer any simple question, by phone or email. They tell me things, but they don't do it! They finally changed my flight...5 times! and once by email in a afternoon telling me my new flight schedule is in 2 hours!!! I won't have enough room to tell you everything that happen and you might get bore but the list is very long. And I'm the person who complaint the less normaly. By the way I happen to met a ex-fly attendant who quited because of the relation in that compagny and another (passenger) that had problem with Azores and she also told me these azores flight are quite often delay because they are base on Azores island and the fly condition over there are bad like with the wind."

Points positifs : "Staff"
Points négatifs : "Ponta Delgada ground staff misguided us with less than 30 min to catch connecting flight..."

Points positifs : "It was a economical flight. The food was pretty good as well."
Points négatifs : "We had changes to pretty much every leg of our flights. One was delayed by 2.5 hours. I understand that flights get delayed but they hardly gave us any information as to what was going on. The flight was pretty smooth but the flight attendants didn't seem interested in our comfort. They weren't rude but they weren't pleasant either. I guess I'm used to a different style of service that I did not receive on Azores."

Points positifs : "Crew was attentive and it was a direct flight"
Points négatifs : "There was very little room in the seats. It was terribly uncomfortable and made worse when the seat in front was declined"

Points positifs : "We arrived safely. Which is most important. However..."
Points négatifs : "Everything. This airline is the bare minimum. No TV's, no WIFI, uncomfortable seats, no leg room, NO AIR VENT, narrow isles, unfriendly flight attendants... Should I continue? There are no amenities with this airline. It's like stepping back in time... Worst airline I have ever flown!"

Points positifs : "The a330 was nice, seats had a good incline and cabin crew was very accommodating and friendly to me."
Points négatifs : "In flight entertainment didn't work at all Food was bland, but somewhat on par with American carriers (low bar). But the ticket was pretty cheap. Very cold"

Points positifs : "Friendly crew"

Points positifs : "Good friendly well run safe airline"