C'est un vrai problème le système d'enregistrement qui frôle l'escroquerie. Il n'y a aucune indication du coût très cher d'un enregistrement au guichet qui n'a pas lieu d'être. En plus de problème technique sur le site pour s'enregistrer en ligne. J'ai un vrai goût amère de cette compagnie. C'est pas le prix le problème, mais sentiment de vol. Mettez directement le prix juste quand on achète le billet.
Nous n'avons pas pris ce vol puisque le vol suivant en escale a été annulé !
retard de 2H40 à l'embarquement, aucune boisson ou repas compensatoire
Le fet d’avoir le pass prioritaire et d’éviter la queue c’etait super,dommage que le vol avait du retard
Compagnie annule le vol 6 heures avant le départ. Sans remboursement ou alternative viable pour pouvoir rentrer. Résultats budget vacances explose
Le personnel accueillant, gentil et surtout professionnel.
Équipage accueillant, souriant et professionnel.
A321 n’en confortable et personnel serviable
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
Points positifs : "Professional and safe"
Points négatifs : "Better boarding (lines too long)"
Points positifs : "Stewards"
Points négatifs : "Uncomfortable seats"
Points positifs : "Rien ma plus c’est nul wizair"
Points négatifs : "Jamais je recommande wizair"
Points négatifs : "Larger leg room"
Points positifs : "It's the cheapest you can get"
Points négatifs : "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Points positifs : "crew and boarding was nice"
Points négatifs : "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Points négatifs : "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Points positifs : "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Points négatifs : "It was hot and stuffy and dirty"
Points positifs : "The crew was so helpful and nice"
Points négatifs : "I was happy with everything"
Points positifs : "Price of ticket"
Points négatifs : "Seats are terrible."
Points positifs : "Personnel très sympa"
Points positifs : "On time without any delay"
Points négatifs : "Satisfied"
Points positifs : "1h20 de retard c’est inadmissible"
Points négatifs : "Seats are terrible."
Points positifs : "Nous sommes partis et arrivés à l'heure"
Points négatifs : "L'attente à la porte d'embarquement mal signale"
Points positifs : "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Points négatifs : "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Points positifs : "On time departure"
Points négatifs : "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Points négatifs : "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Points positifs : "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Points négatifs : "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Points positifs : "Staff cheerness"
Points négatifs : "Nada"
Points négatifs : "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Points positifs : "The price"
Points négatifs : "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Points négatifs : "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Points négatifs : "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Points positifs : "Crew nice,seats ok"
Points négatifs : "Expensive hold luggage,rip off"
Points positifs : "The crew was really nice"
Points négatifs : "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Points négatifs : "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Points négatifs : "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Points positifs : "Staff"
Points négatifs : "Extra charges. £35 to check bags in"
Points négatifs : "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Points positifs : "Nothing!"
Points négatifs : "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Points positifs : "Space. Priority Boarding"
Points négatifs : "Strong bad smell. One hour late for departure."
Points négatifs : "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Points négatifs : "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Points positifs : "fast"
Points négatifs : "hot on the plane"
Points positifs : "Crew very friendly."
Points négatifs : "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Points négatifs : "So cheap."