|mars||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 7%.|
|juillet||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 27%.|
Prix moyen pour un aller-retour
|578 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|373 €||ou moins|
Delta, Alitalia et Virgin Atlantic ont supprimé leurs frais de modification et d’annulation pour les vols France-Big Bear. Veuillez vérifier les conditions sur le site de réservation.
Delta et Alitalia n’autorisent pas la réservation du siège du milieu sur les vols France-Big Bear.
Il n’existe pas de vol direct pour Big Bear. KAYAK vous conseille de vous envoler vers Los Angeles (LAX, à 148,15 km de Big Bear). Vous pourrez ensuite y louer une voiture ou prendre un taxi.
L’aéroport le plus proche est Palm Springs (PSP), à 57,31 km. Il y a également d’autre aéroports à proximité : Ontario (ONT) (72,86 km) ou Santa Ana J. Wayne/Orange Cnty (SNA) (114,44 km). KAYAK vous conseille de vous envoler vers Los Angeles.
Les États-Unis ont restreint l'entrée de tous les ressortissants étrangers qui sont passés ou ont séjourné en Chine, en Iran, dans l'espace Schengen européen, au Royaume-Uni, en Irlande et au Brésil au cours des 14 derniers jours.Pour en savoir plus sur les restrictions à travers le monde, veuillez consulter notre page sur les restrictions de voyage liées au coronavirus (COVID-19).
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options sur les vols pour Big Bear.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols pour Big Bear est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler pour Big Bear avec une compagnie aérienne, puis repartir avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols pour Big Bear jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Points négatifs : "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Points positifs : "On time-well organized!"
Points positifs : "Still thinking about it."
Points négatifs : "I didn't like that there was no organization. People just flooded the gate like animals.."
Points positifs : "Rien!"
Points négatifs : "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."
Points positifs : "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"
Points négatifs : "Really bad quality food, no entertainment"
Points positifs : "Embarquement a l'heure, aucun souci."
Points négatifs : "Vol trop rapide, pas le temps de dormir!"
Points positifs : "Hôtesses au top, repas super bons"
Points positifs : "Smooth flight. No delay, no unpleasant surprise."
Points positifs : "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Points négatifs : "Food impossible Long long long hall to the gate Touch screen glitchy"
Points négatifs : "The boarding process takes too long as people try to take too many things"
Points positifs : "The flight was not fully booked."
Points négatifs : "The snack provided was totally insufficient. the check-in staff were stringent about luggage size and weight even when the flight was not full."
Points positifs : "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."
Points positifs : "Loved the little sandwiches!"
Points négatifs : "The check-in process in Paris was frustrating and slow. The boarding process was also a bit chaotic."
Points positifs : "ponctuel (10mn de retard seulement)"
Points négatifs : "sièges de plus en plus étroits et minces..."
Points positifs : "l'embarquement et le débarquement rapide"
Points négatifs : "1h de retard, le sandwich pas bon"
Points positifs : "Pas de confort du tout"
Points négatifs : "Divertissement"
Points positifs : "Les films et le service du personnel"
Points négatifs : "Les sièges pas trop confortable"
Points positifs : "On time. Smooth flight. Crew was extremely nice and helpful. Food was better than expected for airplane food."
Points négatifs : "My particular seat had an entertainment system that only had about half the movies of the other seats. I notified the attendant who told me that this is a known issue that affects a number of seats on the plane."
Points positifs : "Really NOTHING!!!"
Points négatifs : "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"
Points positifs : "Same as above"
Points négatifs : "Same as above"
Points positifs : "We were delayed but better that than bump around in a thunderstorm. Food good"
Points négatifs : "Would like to see more selection in movies"
Points positifs : "The leg room was definitely more than on a US flight, which I gravely appreciated."
Points négatifs : "Boarding was a bit chaotic -- no rhyme or reason . Pasta dish and chicken dish were both low quality."
Points positifs : "Boarding and flight was on time"
Points négatifs : "Seats and comfort was heavily compromised in economy class"
Points négatifs : "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."
Points positifs : "Pas pris de vol"
Points négatifs : "Vol refuse par Airasia"
Points négatifs : "Pas de vol"
Points positifs : "Fast on ant off"
Points négatifs : "Not enough hip or leg room which is somewhat usual, but recent flights with United are much better"
Points positifs : "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Points négatifs : "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."
Points négatifs : "2 changements de portes d'embarquement. NOus nous sommes déplacés longuement dans l'aérogare. Embarquement pourri : encore un bus pour rouler longuement sur le tarmac. J'avais l'impression que l'on cherchait notre avion. Un avion Star Alliance n'est pas Lufthansa. Le siège du passager devant moi était défectueux et reculait sans cesse vers moi. DEux interventions des agents de bord n'ont pas suffi. Le semblant de repas était avant l'arrivée ã Montréal était infecte : une pochette de pain avec simili sauce que l'on présentait comme une "pizza". Ce vol n'avait vraiment pas la qualité Lufthansa!!!"
Points négatifs : "À l'arrivée, La navette pour atteindre l'aérogare : rouler 10 minutes en bus c'est ordinaire."
Points négatifs : "The window seats are not comfortable like in other planes. The windows are too high, you don't see anything. The seat is too far from the window so you cannot lean towards it. For a 10 hour flight it was not comfortable."
Points positifs : "Struedal snack and drink (not only 1 drink, but offered if wanted more) all in a 1 hour 15 min flight. Most other large carriers barely offer a drink, let alone a snack. And not just peanuts or pretzels, streudal! Very pleasant staff, multi-lingual. Would love to fly them again."
Points négatifs : "I booked less than a week ago and picked our seats in a two seater row, but when we boarded it was three seater rows on both sides of plane. So the aircraft must have changed. I prefer a window seat so instead I had to sit in the middle because I did not know about the change."
Points positifs : "Service with a smile. Great food. Great use of space for bathrooms away from passengers"
Points positifs : "Entertainment . TV screens in headrest a must."
Points négatifs : "Seats are tight. Knees in the lower lumber. The whole seat moving when someone grabs hold to lift their phat arses out of the seat. My biggest complaint is against my fellow rude passengers, can't blame the airline however they need to improve seats."
Points négatifs : "Food was quite disgusting. Further, I was sitting next to (6!) babies, who took turns through the whole duration of the flight to cry, shout, and jump around: it was impossible to get any sleep, or work done."
Points positifs : "Very smooth flight. Caring and responsive cabin crew. Good food and entertainment."
Points positifs : "Friendly staff, good beverage service, good movie selection. Lufthansa is my favorite airline to fly."
Points négatifs : "nothing"
Points positifs : "The crew was very friendly"
Points négatifs : "The seats on my return fight were terrible! my knees were touching the seat in front of me. nehmen the person ahead leaned their seat back, I only had about 10" from my face to their seat. Terrible! Also difficult to watch a movie with the screen that close to your face; that's terrible on the eyes."
Points positifs : "cancelled"
Points positifs : "Lufthansa flights was great as usual. Super Clean airplane, polite crew, entertainment selection was good, well functioning head rest design!"
Points négatifs : "The western vegetarian/Vegan meal's texture, taste, and quality was astoundingly aweful. It was actually funny how bad the food was."
Points positifs : "Smooth flight!"
Points positifs : "Ease of boarding."
Points négatifs : "Food, comfort on plane and entertainment system broke."
Points positifs : "Again, service was excellent. The flight crew were attentive and served with smiles. Food was good and all entertainment devices worked."
Points positifs : "The plane is nice and big, and clean. The flight attendanrs were very helpful, and friendly. My seat was very comfortable, with a lot of leg room."
Points négatifs : "The flight took off over 30 minutes late (in both directions), and the food really was terrible. Most of it was over cooked, and unappetizing."
Points positifs : "Flight crew made sure to tell me when to look out the window at some amazing mountain views."
Points positifs : "IT WAS ALL PRETTY GOOD"
Points négatifs : "THAT I WAS IN COACH BECAUSE I DIDN'T WANT TO PAY FOR AN UPGRADE"
Points positifs : "Very friendly crew, prompt service, smooth flight, clean airplane and the inflight entertainment was nice too. Love the cams on the airplane, to see what's going on outside"
Points négatifs : "The de-icing took some time but obviously it's for everybody's safety, but it did delay us, as well as the ownerless luggage that had to be removed from the airplane. I do appreciate LH making safety their priority"
Points positifs : "friendly crew"
Points négatifs : "Twice the choice between chicken and pasta - more variety bumpy landing after pre boarding no announcement that now general boarding"
Points positifs : "La propreté le confort"
Points négatifs : "Rien"
Points positifs : "Ponctualité organisation et propreté"
Points négatifs : "Rien"
Points négatifs : "no free dinks, including paid coffee, tea... I think it's ok. to pay for drinks, but not regular coffee, tea and water even it's short flight"
Points négatifs : "FLIGHT WAS CANCELLED IN THE LAST MINUTE, I WAS STRANDED IN LONDON AND HAD NO COMPENSATION"
Points négatifs : "Lost luggage"
Points positifs : "Effortless flight from CDG to LHR before returning home to New York. Had the opportunity to spend a night in London to visit a couple friends and some of my favorite shops in town. BA kept my checked bag so I didn’t have to lug a suitcase around for my 19 hour layover."
Points négatifs : "The ticket agents in CDG wasn’t the friendliest from such a well respected brand but zero complaints considering the deal I got to spend a week in Paris!"
Points positifs : "Le personnel: impeccable"
Points négatifs : "British Airways est la grande compagnie aérienne qui offre les avions les moins confortables du marché en classe économique. Coincer les passager autant pour un vol de sept heures, ou de 12 heures quand on va en Asie, ça ne devrait pas arriver avec une telle compagnie en 2018..."
Points positifs : "L accueil des hôtesses, le repas très bon, les films à disposition"
Points négatifs : "La place a été changée au dernier moment suite à un changement d avion, je me suis retrouvé coincé entre deux dames, pas simple car serré, de plus le décollage a eu un très gros,retard"
Points positifs : "Ponctualité"
Points négatifs : "L'embarquement à Marrakech. Beaucoup trop long et parcours sécurité très mal organisé et beaucoup trop long + embarquement par Bus"
Points positifs : "All of the flight attendants were extremely sweet!"
Points négatifs : "Obligation de passer la bagage cabine en soute, pour les nombreux souvenirs fragiles ce n'est pas l'idéal !"
Points négatifs : "It is difficult to get in and out of chair. I wish the chair handle would be moved up . Every time I needed to go to bathroom , I hurt myself."
Points positifs : "smooth flight"
Points négatifs : "no dairy free food options"
Points positifs : "The crew was great! Very friendly and helpful."
Points positifs : "Ras"
Points négatifs : "Ras"
Points positifs : "The crew and entertainment was great on this flight! Other than that, it is kind of hard to find positives."
Points négatifs : "We were delayed by 30 minutes for whatever reason and then we were trapped in the air for 11 hours in tiny seats. The seat wasn't very comfortable and I didn't have much room to sit and for my legs. I had a stupid box under the seat in front of me with airplane stuff in it I guess, so that took up some room under the seat in front of me. I had my legs stretched in the aisle most of the flight. The food wasn't great, but what airline food is good? I was really expecting this aircraft to be like the Dream Liner, but overall it was just a big tin can in the sky."
Points positifs : "Cela fait 4mois que je prépare mon voyage à MOSCOU. L'avion part avec 30min de retard de Paris ET me fait rater la correspondances à Londres. Nous sommes arrivés à 22h, l'avion partait à 22:35. Au lieu de nous faire embarque d'urgence ils ont préfères nous débarqués dans un hôtel."
Points négatifs : "Alors que nous avons prévenu les équipes en France, ces derniers nous ont rassurés au possible (pilote, stewards,etc.) C'est impresssionnant comme Le mensonge représente cette compagnie."
Points négatifs : "2h de retard sans explication ni compensation"
Points négatifs : "R à s"
Points positifs : "The ground crew was good"
Points négatifs : "They loss my bag"
Points positifs : "Check-in was very easy and actually quiet compared to the rest of the airport."
Points négatifs : "When we walked into the airport (upper floor), I didn't see any signs directing me to British Airways. We walked a long ways and finally asked someone who said we must go downstairs. More signs would help."
Points positifs : "Rien"
Points négatifs : "Inconfortable In flight entertainment ne marchait pas Vieux avion"
Points positifs : "The plane was new and the seats were gorgeous!"
Points négatifs : "No snacks were provided."
Points positifs : "The plane was new and everything was up to par."
Points négatifs : "There wasn't anything I didn't like other than flying in coach!"
Points positifs : "The staff very friendly and helpful"
Points négatifs : "We missed two flights,made it on the third trip.when trying to get some help and information I felt like they were blowing us off ( employees at the airport in Paris) not so much British Airways.The first time we missed the flight it was because we were sent to the wrong gate,and we tried to get information we were told to sit down our plane would be next.We then had to start the process all over again going thru check in and security, proses was so slow we missed the second flight,then I had to go thru the process anion retrieving our bags,going thru check in and security the third time,by the time I got to the gate they were boarding. It was a nightmare and I got to feeling we would never get out of Paris.Not so sure I would want to go to Paris Airport again.? If I would use BA."
Points positifs : "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Points négatifs : "In general, it was ok, can't complain."
Points négatifs : "Départ de Londres avec 3 heures de retard. Heureusement que j'avais 4 heures pour correspondence Singapore Jakarta"
Points positifs : "Rapidité d'embarquement Peu regardant quant aux poids et taille des bagages sauf si cela est très visible."
Points négatifs : "Un vol légèrement retardé"
Points positifs : "Across to entertainment helped pass the time"
Points négatifs : "On an 11 + hour flight it's extremely difficult if not impossible to get any sleep when you can barely move your seat back. Try removing some seats ...yes, I know impossible"
Points positifs : "J'ai aimé la ponctualité, l'accueil, la qualité de l'avion à bord, les indications du commandant de bord..."
Points négatifs : "Embarquement mal organisé 3 films seulement en français ! Les autres meme pas sous titrés.."
Points négatifs : "supplément 230€ bagages une arnaque!! meme pas un verre d'eau distribué !!"
Points positifs : "Rien à manger"
Points positifs : "The food and the boarding crw comfortable"
Points positifs : "They closed boarding early"
Points négatifs : "Retard EMbarquement via bus"
Points positifs : "I tried to POSTPONE my Flight and they would charge me over $350.00 That was VERY BAD"
Points positifs : "Convenience, cleanliness, and prompt."
Points négatifs : "Seat selection only 24 hours ahead."
Points positifs : "Short flight, on time , no complaints ts"
Points négatifs : "Although I was in business class the service seemed unattentive and sparse. The crew did not check for passengers needing additional drinks and did not clear the empty glasses until almost the end of the flight. Overall, the crew seemed more suited to economy class than business class."
Points positifs : "Organized boarding, nice and friendly flight attendants"
Points négatifs : "Food was mediocre at best, seats uncomfortable for such a long flight"
Points positifs : "Les sièges en cuirs, le confort d'un vol court courrier"
Points négatifs : "L'embarquement et ses annonces... Manque de professionnalisme"
Points positifs : "Le personnel naviguant, son service et son attention."
Points négatifs : "Le siège peur s'avérer inconfortable après 7h de vol passé, l'écran légèrement trop petit"
Points positifs : "Well it was operated through American Airlines so it wasn't BA. I don't understand why they do that. And I didn't know it at time of booking. Anyway flight was annoying at first bc it took 10 years to take off. The crew was so so. There was a rude attendant who was male and a really nice one. The guy seemed irritated to be working or asked any questions. The food was decent. And I was lucky to get my own row. So I slept the whole 10 hours. I'd have to check the plane next time I flew with American. The plane on way out of states was awful!!! So it was meh overall."
Points négatifs : "Rude attendant Wouldn't let me use bathroom while it talking 30 years to take off."
Points positifs : "On Time"
Points positifs : "Great seats, comfortable plane"
Points négatifs : "The Baby bassinet is a bit small and like a beach lounge chair. It looked like our son was about to be fired out of a catapult."
Points positifs : "They checked our passports and we boarded immediately after, at the same speed. It was a perfect pace. No gaggle or cattle call."
Points négatifs : "The ride was extremely uncomfortable but that is the fault of the A380. If you are in the cheap seats, look into another airplane. It's simply terrible."
Points positifs : "The flight attendants were very nice!"
Points négatifs : "The passengers in front of us were not told to put their seats up during dinner or lunch time. I think, the flight attendant should make that passenger aware. It's very uncomfortable to eat. We were left without service/water between meals. If you are not seated by the aisle, it is not easy to walk to the back and ask for drinks. I flew with other airlines and they have their flight attendants go around quite often offering water."
Points positifs : "Food was good, movie selection impressive, crew extremely professional"
Points négatifs : "Boarding was amateurish. Instead of boarding economy by seat row they sent everyone in at once which of course was chaotic, chairs not so comfortable since headrest always too hig even for a tall person, and not much room between seat rows."
Points positifs : "Everything is excellent"
Points négatifs : "1 hour delay upon arrival die to no available gates"
Points positifs : "On my return flight to the United states, I got to fly with Iberia airlines. After flying my first segment with British airways, I wondered if the Spanish airline could keep up with BA's standards. Well, Iberia not only met the standards, but raised the bar! I am not sure if the fact that this was a day flight (unlike BA's red eye trip) or the fact that it took 2 more hours, but the crew served a full lunch, a snack AND a light meal, when with British i only received one full dinner and a morning snack."
Points négatifs : "I'm not sure if it's the European dryness, but though helpful, the flight crew did not looked friendly."
Points positifs : "This was a long international flight so we got dinner, snack, and breakfast included. Food was decent, service fine, and entertainment selection was good. Also, since it was not a full flight, there was extra room and therefore a comfortable flight."
Points positifs : "Excellent service!"
Points positifs : "new plane"
Points négatifs : "nothing"
Points positifs : "I like that it was a plane not so big, and there was more space between seats (more leg room) than in similar flights overseas in British Airways planes; the crew was always very friendly and the entertainment very good, lots of good movies to chose from!"
Points négatifs : "The only thing I really did not like of this flight was that it was delayed For about three hours, which affected my plans in the arrival destination"
Points positifs : "The entertainment was readily available."
Points positifs : "I liked their service and warm nature of the staff."
Points négatifs : "The flight was delayed one hour and 23 minutes so that affected my connection from LA to SFO. My bag couldn't reach back to SFO and I had to run to catch my flight in LA after a 12 hour flight."
Points positifs : "The staff were helpful and approachable."
Points négatifs : "The space available for a nine hours flight is poor. There were not enough entertainment."
Points positifs : "Great selection of movies and the food wasn't too bad."
Points négatifs : "The guy in the same row as me took off his shoes and used the remaining seats between us as a bed. I thought it was rude and disgusting and showed a lack of spacial awareness. Blankets were not very soft. Also, one of the flight attendants was really struggling to push any of the trolleys, running into the arm rests of the seat."
Points négatifs : "the flight over LAX to Madrid was horrible. An old plane, both my husband and I had broken seats, no screens, and no charging capability. The flight from MAD to LAX was much better with a newer plan. I would however, not fly with Iberia again, because the out bound flight was so awaful. So average rating is okay."
Points positifs : "The crew was fabulous. Very friendly and accommodating."
Points négatifs : "Checking in and ordering special meal"
Points positifs : "The crew members always looked me in the eye and made me feel like a human being."
Points négatifs : "Honestly my only complaint would be that I was not given both of my boarding passes when I first checked in in Munich and instead I had to go out and stand in a line for an hour to get my boarding pass for Las Angeles which made me just barely get to my gate on time."
Points positifs : "good overall"
Points négatifs : "poor WIFI service - would be nice to offer this for FREE."
Points positifs : "I was moved to an aisle seat b/c there was a couple that wanted to sit together. I appreciated that food was provided, but it felt very rushed. I enjoyed the in flight entertainment as it helped the time go much faster. The crew was very nice and did their best to keep passengers comfortable."
Points négatifs : "The flight itself was probably the most turbulent flight i've ever been on. In addition, boarding and de-boarding took a long time. we had to just stand and wait for both - for a much much longr time that normal. They were able to make up the time in the air, but it felt unusually long to both board and de-board."
Points positifs : "Very uncomfortable seat from Iberia Airline.The cushion was almost down to spring. Need to upgrade. Crew are not very helpful. Service is not good. Specially at the Airport, speaking English is very bad. I need an assistance to request for PRM ASSISTANCE for wheel chair, I don't believe that he don't speak English at all, Why would he be in that position. It should have bilingual person. I'm sure whether he pretend too I have walk back & forth to get help for information to have it translate to Spanish. All He does is make priority to all local people, it took one hour to get the wheel chair & then by transfer to intl national airport by bus took another hour, we check in @ 8:30AM by the time we get into the terminal was 12:30PM the flight leave 2 12:45PM. What a service. I will never ever flight with Iberia Airline. What a BAD service. Communication by itself is very very bad, the airline crew hardly can speak English. We have 6 people. We will definitely not recommend Iberia Airline. Thank you."
Points positifs : "Good food, great crew and service. Enjoyed the entertainment options-- plenty of choices. Smooth, comfortable flight."
Points positifs : "The crew in Madrid was extremely helpful. We almost missed our flight because of traffic getting to the airport but they were able to help us check-in quickly and get our bags on board. We were honestly impressed by their efforts as we were very late. In addition the plane was comfortable and the entertainment offerinand were great. For such a long flight it barely felt that way."
Points négatifs : "The food could have been a little better but overall it was not bad and there were several small meals so we were never hungry"
Points positifs : "Crew was very nice!"
Points négatifs : "Movies were boring..."
Points positifs : "We didn't die"
Points négatifs : "Entertainment was not awesome at all. Flight attendant was in a bad mood, spilt soda all over my girlfriend without an apology and truly did not care."
Points négatifs : "They change flight times without notifying us. They made us spent a night in a hotel and BUY new tickets for the following day. Were unable to find a person to even file a complaint. Please feel free to contact us if willing to help us!!!"
Points positifs : "The plane is so outdated, the seats feel like they are made of wood. I can hardly believe it is safe to fly such an old aircraft. There is no entertainment, no wifi, no power. Certainly no TVs that worked. But most importantly was the uncomfortableness of the old seats."
Points négatifs : "So uncomfortable and outdated. 12 hrs on a flight with no entertainment and hard seats was brutal. I paid $45 for a seat assignment and then got moved to another seat!"
Points positifs : "Got my vegetarian meal which was good"
Points négatifs : "They lost my luggage on my return flights which ruined my holiday"
Points positifs : "Professional staff."
Points négatifs : "There were a lot of english speaking passengers. Some announcement were translated in English and some were"
Points positifs : "Orderly Checkin, comfortable seats, friendly hostesses, great food well delivered, on time arrival."
Points négatifs : "Nothing"
Points positifs : "Nothing at all."
Points négatifs : "Everything"
Points positifs : "Small uncomfortable plane flight departed late , Customer service awful."
Points positifs : "jamais déçu avec IBERIA"
Points négatifs : "le manque de place, mais c'etait un vol low cost"
Points négatifs : "Terrible service in reservations. Needed extra leg room and paid for exit row seats. Got to airport and our seats had been given away. At customer service at our destination spent almost 2 hours trying to get a refund and getting exit row seats for the return flight. Terrible service in reservations. Needed extra leg room and paid for exit row seats. Got to airport and our seats had been given away. At customer service at our destination spent almost 2 hours trying to get a refund and getting exit row seats for the return flight. Terrible service in reservations. Needed extra leg room and paid for exit row seats. Got to airport and our seats had been given away. At customer service at our destination spent almost 2 hours trying to get a refund and getting exit row seats for the return flight."
Points positifs : "Uneventful flight arrived on time"
Points négatifs : "I paid extra $$ to transport my bike but it didn't arrive with me."
Points négatifs : "Même pas une boisson offerte pour 4h de vol! Pire que les low-cost !"
Points négatifs : "Dommage que sur un vol de 4 heures même le verre d eaux soit payant."
Points positifs : "everything went well"
Points négatifs : "crew didn't provide ear cables to listen to movie or music. (and I didn't ask for some, as I wanted to rest)"
Points positifs : "Older plane, no wifi. Everything else was fine. Crew was great, ground French AA desk guy have us an upgrade to economy comfort due to long delay, and was very nice to us. On board crew was good too, no complaints, not their fault plane was older n movies played were older too without choice..."
Points positifs : "Le service L'équipage"
Points négatifs : "Pas d'écran individuel Siège assez inconfortable, peu d'espace L'annonce a l'embarquement très autoritaire"
Points positifs : "Nice new airplane, 777. The crew was very attentive and nice. Very good flight overall."
Points négatifs : "Seats are a little cramped and not very comfortable,"
Points négatifs : "Connecting in London was too slow. Had to go thru at least 3 checks that seemed redundant & confusing. Lines were too long. If the procedures were indeed needed, they have to staffed them with adequate number of personnel."
Points négatifs : "They lost my suitcase"
Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."
Points positifs : "The food, the crew, the entertainment."
Points négatifs : "It was an excellent flight!"
Points positifs : "What I liked was smooth flight. And the fleece blanket."
Points négatifs : "Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat."
Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"
Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."
Points positifs : "Punctual, efficient."
Points négatifs : "The food could be better."
Points positifs : "crew was ok, at one point I felt like they were just tired, after all it was a 12 hour flight from Madrid to L.A."
Points négatifs : "make sure that the crew is well rested and ready for a long flight."
Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"
Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"
Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"
Points positifs : "The crew was really lovely. They handled a socially challenged passenger with a lot more patience than she probably deserved."
Points négatifs : "I know it's probably not legal to throw passengers out of a moving plane, but I think the flight would have been a lot better without that disruptive lady making multiple scenes. I don't understand how people who behave that way are capable of travel in the first place"
Points positifs : "flight was comfortable."
Points négatifs : "Food was not of good quality, had too much spice and salt. Fruit was a little too hard to cut. Toilets trash was not cleaned from previous flight. She Asian movies were same as in the previous flight. Need to provide more choices on SE Asian movies."
Points positifs : "Le repas était très bon et chaud! En classe économique , nous avions assez d'espace pour nos jambes."
Points négatifs : "Malheureusement , j'ai eu un siège qui ne permettait aucun divertissement, pas d'écran en fonction et pas de lumière pour éclairer mes lectures. J'ai avisé 2 agents de bord pour savoir s'il serait possible de faire un ajustement du système puis je n'ai jamais eu de retour de leur part ...J'aurais aimé avoir une réponse à ma demande !"
Points négatifs : "Sur un vol de presque 5h il faudrait peut être une collation gratuite et un meilleur éventail de repas"
Points positifs : "North American flights are definitely not as comfortable as in Asian flights"
Points positifs : "Was offered water frequently :-) at least didn't have to ask or pay for it. Entertainment was offered. Limited choices."
Points négatifs : "There was no announcement for boarding and we found out only when we ASKED personally. Nothing on the board, nothing through speakers. Smaller aircraft for this leg of the journey, not to blame, but seats are old and need refurbishing. They're not torn or anything but not comfortable at all. Restroom very small and uncomfortable like a truck stop. Always a line at the door."
Points positifs : "Les films"
Points négatifs : "Le retard d'une heure après l'embarquement."
Points positifs : "Compagnie et personnels tres serieux et a l'ecoute. Excellent"
Points positifs : "Super service à la clientele du côté de la classe affaires/premiere classe de canada expresse"
Points négatifs : "rien de négatif"
Points négatifs : "Nothing"
Points positifs : "Great service!"
Points négatifs : "The flight was delayed 2 hrs from Pearson. Scheduled to depart at 645, didn't show up at gate till 730. Headset plug didn't work, full flight, nowhere to switch."
Points négatifs : "Entertainment system was not working and in one of our seats the Audio was not working"
Points positifs : "first time aboard a Boeing Dreamliner. Plane was a nine series-fairly new and is no doubt the best plane Air Canada has since their L1011 (back in the 80's)"
Points négatifs : "Charging for checked luggage and seat selection puts Air Canada in the same league as mass carriers such as United whose service and quality of flight experience is at the bottom of the scale of carriers."
Points positifs : "Arrival and departure on time."
Points négatifs : "Prefered seating promised more leg room. However I paid 63 dollar extra for same type of economy seat. Long lines to drop bags at airport, even after checking online, paying for bags, and printing bag tags. Check in seemed disorganized. I had TSA prechecked on arrival, but still needed to wait in very long lines upon departure."
Points positifs : "I did like how convenient to use when I had to confirm my flight and choose my seat. I was able to easily be directed by the crew and counter services. Overall, I had what I needed."
Points négatifs : "I didn't get much on my options to choose seats and whenever I want more space I would pay extra, we don't feel privileged..."
Points positifs : "Not much to like"
Points négatifs : "Old loud plane. Uncomfortable seats Staff was barely polite."
Points positifs : "No food offered on a 6 hour flight, but nice flight crew and good entertainment system."
Points négatifs : "Notre valise a été oublié à Vancouver alors que nous étions de retour à Montréal. Nous devions la recevoir le lendemain matin mais elle nous a été livrée seulement le surlendemain au soir par un employé de l'aéroport sur la banquette arrière de sa voiture personnelle et non par une compagnie de transport de confiance !! Inacceptable !!!"
Points positifs : "Flights were on time and the crew was friendly. Each seat had its own TV with many movies. I liked that the on board menu for food had many options including buying a first class meal."
Points négatifs : "I wish they would give out even little cookies for free or something. Everything is pay for purchase."
Points positifs : "Boarding was quick and efficient and crew was friendly"
Points négatifs : "The chairs are not very adjustable and are too tall for me (feet don't reach floor and no footrest that could work). The selection of movies was good, but a bit small."
Points positifs : "Easy boarding n Nice friendly crew - offered refreshments often n was on time - got lucky with extra empty seats - food option was pretty good for flights"
Points négatifs : "The Entertainment monitor on some seats are erratic n movies don't come on - they need to check them all"
Points positifs : "The service was friendly, eventhough I was forced to check in my carry on."
Points négatifs : "I checked in 5hrs early to find out that I had to check in my carry on. To my disappointment, as I finally boarded, I noticed that LOTS of people had carry ons that were either the same size or larger. As we landed, the passenger next to asked me to help take her carry on down from the top storage area (as it was extremely heavy). Her bag could've been 50lbs! The plane was over burdened with people's carry ons. What disappoints me the most is that I checked in early, but my carry on did not make it aboard the plane while other people's carry on did!"
Points positifs : "Good entertainment and descent food"
Points négatifs : "they changed our time flight so now I'm stuck in LA for the night because I missed my connecting flight. When I tried to resolve these with two different attendants, they were so rude and arrogant, specially Sue from Vancouver. Upon arrival to LA, our bag was roughed handled. Had to make a claim."
Points positifs : "All people very nice, on time, clean and comfortable"
Points négatifs : "Wait time on phone a bit long."
Points positifs : "Flight attendants came by frequently to offer drinks."
Points négatifs : "Entertainment system was slow and buggy, and very difficult to select anything. Took 5 minutes to turn the volume down."
Points négatifs : "La personne au comptoir est arrivé à 6:00 le matin et nous étions au terminal à 5:10 pour un vol à 7:15. On nous avais dit qu'à Toronto nous devions s'enregistrer 2 heure avant un vol."
Points positifs : "GOOD LEG ROOM"
Points négatifs : "THE FOOD STILL SUCKED."
Points négatifs : "Changed the non stop flight on me to stop in TO from Montreal. Really lame and added 3 extra hours to my flight back to Los Angeles."
Points positifs : "Comfortable Seating. Great Entertainment System. Watched some great shows and before I knew it. It was time to get off the plane. Great value for the amount paid."
Points positifs : "Les hôtesses étaient gentilles."
Points négatifs : "Les sièges n'étaient pas confortables. La prise d'écouteur ne fonctionnait pas bien. La ceinture de sécurité n'était pas parfaitement sécuritaire. Elle glissait à une certaine position. C'est inacceptable que Air Canada ne vérifient pas tous les équipements sécuritaires. Il n'y avait pas d'eau courant, ni dans la toilette. Pas de café, car pas d'eau."
Points positifs : "half empty"
Points négatifs : "no leg room and crummy beer selection"
Points positifs : "Comfy seat, good food, great attentive service and wonderful safe take offs and landings!"
Points négatifs : "Flight delayed 2hrs without proper notification."
Points positifs : "The crew were very nice, helpful and efficient. The setback entertainment and information system was very good and easy to use."
Points négatifs : "I'm sensitive to wheat. So I can't eat bread or pasta or most food available on airplanes. I had sushi and it was okay."
Points négatifs : "Advertised wifi entertainment access not activated untIl 45' into 150' flight."
Points positifs : "J'ai détesté United Airlines!!! Tout est payant film, collation et en plus il y a peu d'espace entre les bancs. le vol est pénible car on est coincé, le ventre vide sans ditertissement."
Points négatifs : "I could not checkin online and had to arrive really early at the airport so the agent could do it at the counter because Air Canada's system screwed up my ticket."
Points positifs : "le service , la propreté , le personnel souriant et courtoie. Première fois que je prenais Air Canada et on a bien aimé"
Points positifs : "Télé à même le siège ... Espace pour jambe Ponctuel et même en avance.15 minutes à destination avant le temps. Personnel sympathique et humoristique et qui parle français !! (Surprenant pour Air Canada)"
Points négatifs : "Pas de bouffe... Toujours payant. 1 Bagage enregistré 50$ aller-retour... cher!"
Points négatifs : "Pas de repas compris Frais de bagages non inclus Pas d'écran pour visionner les films avec air Canada rouge"
Points positifs : "Nous avions choisi des sièges aux sorties de secours donc plus d'espace pour les jambes mais pas de place pour déposer nos effets car pas de banc en avant."
Points négatifs : "15 heures c'est long! Les repas corrects sauf un, une soupe repas dans un verre en carton!"
Points positifs : "confortable et personnel super efficace et gentil!"
Points positifs : "Landing"
Points négatifs : "Very uncomfortable, no leg room"
Points positifs : "everything is Ok."
Points négatifs : "space is too small."
Points positifs : "very quick ride. Service was fast and efficient,"
Points négatifs : "those who had carry on bags and had no room to store in the overhead had their bags loaded in cargo at no cost This is very annoying for those of us to pay for luggage. I see this all the time and very frustrated about this issue."
Points négatifs : "Up to the last minute didn't advise flight was to be delayed. We board the plane late . Then brought bak to gate because of mecánical problem. Flight reschedule at 7.30 next morning. Had to organize on my own amother flight more acceptable and will leave 2 days late. No support for cab to go back home No voucher issued. The worst service ever. Was traveling with a pet."
Points négatifs : "I wish there were movies available to watch or purchase to watch. It was a 3 hour flight and I feel at that length of a flight a movie would help to pass the time."
Points négatifs : "Uncomfortable seat, bad entertainment."
Points positifs : "crew was polite"
Points négatifs : "when i bought the tickets we weren't told that the baggage and food wasn't included and I had to pay for it (US$100 or the baggagge alone) we were changed to a different craft and could't choose my seats in thiis craft they seat us all separated, when i had already chosen our sits in the former craft they didn't sit us together when we asked for it at the counter we were 1.5 hours waiting inside the airplane , so i lost my bus to Santa Barbara we weren't given any snack for the delay"
Points négatifs : "Extremely tight space."
Points positifs : "Why did we have to pay for head phones?? No included food what so ever!! Not even peanuts or a cookie. Why try to make me buy everything after I paid a full price?? The seats were crowded, every person walking in the aisle brushed against my shoulder. Air Canada, never again"
Points positifs : "Tv screens. On time arrival even though we left late. Not Stingy on beverages."
Points négatifs : "Ineffecient boarding process. Walk to ticket counter from parking was a distance Walk from ticket counter to checked in luggage drop off was ridiculously long Seperated my wife and kids and myself on the plane even though we booked together. I had to ask people to switch seats with us on the flight. Refused to help with this. Money making ploy. Not classy or respectful. I don't care if we don't get to pick out seats but at least set us up together."
Points négatifs : "Nous avons seulement eu deux petites collations pour un vol de 10 heures."
Points positifs : "Vêry pleasant flight."
Points négatifs : "Nothing"
Points négatifs : "Peu d'espace pour le confort."
Points positifs : "Le fait que ce vol soit opéré par Air Canada"
Points négatifs : "Le vol annulé pour cause do'rages, alors que d'autres avions décollait, et qu'aucune compensation, ni solution soit trouvé pour compenser. Cette expérience est juste inimaginable !"
Points négatifs : "poor food no special care for kids as by other companies no entertainment system available"
Points positifs : "Personnel dans l'ensemble très agréable, enregistrement des bagages très simple et personnel aidant"
Points négatifs : "Personnel juste avant l'embarquement très désagréable et hautain avec une autre famille, une attitude plus courtoise aurait été plus professionnelle et nettement plus adaptée"
Points positifs : "Rien"
Points négatifs : "Mêmes commentaires que pour le trajet IAD-IAH, a l'exception que l'enfant mineur à pu voyager dansce segment avec son père."
Points positifs : "Rien"
Points négatifs : "Le fait que malgré que nous étions une famille de 4 personnes sous la même réservation et avec un enfant mineur (10 ans), nous avons été tout le temps séparés et le mineur à même du faire ce trajet toute seule avec 2 autres passagers inconnus à ses côtés. Inadmissible ! En plus, état de propreté des sièges laisse beaucoup à désirer. Finalement: nourriture payante + divertissement payant !"
Points positifs : "Sièges classe économique assez comfortable pour un long courrier."
Points négatifs : "Etat de propreté de l'avion. Beaucoup de salissures dans et autour des sièges."
Points positifs : "Compagnie dans les temps Personnels sympa"
Points négatifs : "Le comfort des sièges"
Points positifs : "Nothing"
Points négatifs : "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."
Points positifs : "All services where very good from check in to arrival In L.A."
Points négatifs : "There wasn't anything I didn't like."
Points positifs : "Crew was friendly"
Points négatifs : "The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available."
Points négatifs : "Flight was cancelled, instead of a direct flight back, we had to go to Munich and then fly to LA"
Points positifs : "The Stroopwaffle"
Points négatifs : "The hour delay"
Points positifs : "It was a good flight and for a great prize"
Points positifs : "Good crew. The crew is very nice and accommodating. On my previous flight with United the crew was Kurt and not so good. Sorry very happy to see how nice and accommodating this crew lunch."
Points positifs : "No big incident, was offered a small bag of pretzels, complimentary."
Points négatifs : "Seats have uncomfortably small spacing."
Points positifs : "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Points négatifs : "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."
Points positifs : "I enjoyed the speedy boarding process"
Points négatifs : "The flight was over booked. Very crowded and when we arrived in Los Angeles we sat on the runway for over an hour"
Points positifs : "Great crew, very efficient boarding"
Points négatifs : "Not much that could be helped. Short flight, very turbulent on takeoff and landing. Getting stuck in front of a kid who kept dropping her tray table open and slamming it shut wasn't fun, but I know United isn't responsible for someone else's sucky parenting. And when did the leg room shrink???"
Points positifs : "Gate personnel were great."
Points positifs : "I liked the new movies. Lots of movie selections. Friendly flight crew."
Points négatifs : "Flight was a little bumpy at times, and flight was also delayed 1 hr."
Points positifs : "The seats were mostly comfortable (although extremely cramped), pillows and blankets were provided. I liked the one free thing offered; ability to follow the planes progress on my iPhone."
Points négatifs : "All of the screens on the side of the cabin I sat in did not work so even if we chose to pay the ridiculous fees for content it wasn't an option. Charging $16 for internet is gouging to the extreme. Truthfully, I would choose to pay a little more for my ticket if I knew that United did not cram people in like sardines, provided good quality free internet, provided free video content (on consoles that worked), and provided a small snack (better than a little wafer)."
Points négatifs : "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."
Points négatifs : "Flight was an hour delayed and I was never told the reason.. There was no enough of the beverage I wanted to be given just one can of juice.."
Points positifs : "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Points négatifs : "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Points négatifs : "When serving the food, there was a flight attendant who didn't provide good service - the ady was a bit rude."
Points positifs : "Had to de-ice and I think the pilot got lost looking for the pad. This added about twenty minutes to the "flight" before take off. Then in LA there was an issue with the plane at our gate this added another hour of tarmac time. I don't like being stuck in plane on the ground that is not moving any longer than I should have to be. There were some balls dropped on this flight. Makes me want to stick with Delta or Southwest."
Points négatifs : "I'm used to quality service from JetBlue and Virgin America, so this was awful. Nothing was free--not even peanuts! I got a tiny cup of coca-cola for free and that was about it. The staff was curt and not very friendly, the flight was long and uncomfortable, and there was absolutely no on-board entertainment. For a $300 flight that normally costs $150 with other airlines, I don't know what I'm paying for."
Points positifs : "Was not happy"
Points positifs : "The trip to washigton was great,we were 40 min.early."
Points négatifs : "The trip back to LA was 1 hour delayed"
Points positifs : "I loved how the crew was so nice"
Points négatifs : "I don't have any complaints"
Points négatifs : "Got a hotel voucher for our stay since the next available flight was in the morning but only $7 meal vouchers. What kind of meal can you buy for $7? Feel like we deserve a flight voucher since we both missed work today because of it. Otherwise good service."
Points négatifs : "My seats assignment was not honored as promised Service was horrible Took us an hour to get to the gate after landing because of miscommunication with the crew on ground. Overall I am very disappointment"
Points négatifs : "I was put up in a hotel by your company and the hotel would not take cash for the deposit they require. I do not own a credit card so I had to find a relative to fax a copy of their card and their personal information to be able to get the room that you are supposed to pay for. Since when do businesses not take cash? It is not my fault I had to be here because your equipment failed. I did my part by purchasing the ticket. I am not happy that I am treated this way because I only have cash to pay for things. Maybe you need to work out a deal with the hotels you use to accommodate such a scenario as this."
Points négatifs : "Having my flight cancelled"
Points positifs : "Charged for wi-fi never worked. Every employe I felt with was extremely rude. Never again"
Points négatifs : "I choose this airlines hoping that I can get to my destination on time but my flight been cancelled, I beg that I can be put on the next flight, but unfortunately they didn't . need to be there from dec. 28 to jan 4. this there another way? can i change planes?"
Points positifs : "Flight never took off - paying out of pocket for hotel - please help rebook me!!!! Worst experience of my life!!!!"
Points positifs : "n/a"
Points négatifs : "delayed 2 hrs, terrible turbulence"
Points positifs : "Crew was old and arrogant. Way too entitled. Layovers killed me. Overbooked flight qas annoying and no options to change to nonstop flights."
Points positifs : "Friendly flt. Attentive flt attendants."
Points positifs : "The stewardesses were polite and helpful."
Points négatifs : "United does not take care of military. They have terrible customer service and charged me for my bags when Delta waives my baggage fees. The baggage people were so rude and didn't want to help anyone in line."
Points négatifs : "Plane old , no music, no tv, no plug in"
Points positifs : "My ipod which was keeping me from goimg ballistic"
Points négatifs : "The flight was delayed 3 hours but then the plane broke and I had to wait another hour. I know stuff happens but god willing I made it home, after taking nearly 12 hours to get from Atlanta to LA, this experience has made me rethink flying with united airlines."
Points positifs : "It was my 1st time flying United. I am diabetic. Would have been nice to have been given peanuts or some kind of snack, on a couple hour flight. Also, no free WiFi sucked. Other then that, the crew was friendly for the most part and I really have no other complaints."
Points positifs : "Convenient to home... More,direct flight"
Points négatifs : "Leg/knee room was poor... With a rear row seat, reclining was limited. Trying to bend down to loosen my shoelaces, it was barely possible, and tying shoes,on landing was impossible... No room to lean forward to reach down to get to the shoes. Not the most cramped flight I've had (that record was in a CASA124 from Friendly Island Airway from PPG to Vava'u, Tonga) While I attempted to sleep, my partner was interested in the entertainment, but was shocked to find it was all watch for $$$. Perhaps we are so used to international carriers with free movies on demand, with a choice of 30-40"
Points positifs : "I liked that I was randomly selected for an upgrade in seating."
Points négatifs : "No snack on a 5 hour flight? That's ridiculous!"
Points positifs : "The fast boarding"
Voilà pourquoi :
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