Vol Santa Ana : Trouvez un billet d’avion pas cher pour Santa Ana

Points positifs : Crew was OK ,seat tight

Points négatifs : More cushion and a little wider seat !

Points positifs : Crew was friendly, booked seat was good.

Points négatifs : I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Points positifs : The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Points négatifs : See above

Points positifs : The crew was really good

Points négatifs : Perhaps seats just a bit more confortable. Overall a very good airline

Points positifs : Crew and pilot great.

Points négatifs : Toilet was dirty.

Points positifs : No idea why BA charge for food and drink - budget airline trait

Points négatifs : The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Points négatifs : No delays

Points positifs : How friendly the crew is Ease of boarding Good organization Mostly on time

Points négatifs : At least free beverages:)

Points positifs : The crews were awesome and very friendly professional

Points positifs : Crew was great!

Points positifs : I like how they boarded the back of the plane first!

Points négatifs : The seats weren't as comfortable as other airlines. The food wasn't very good either.

Points positifs : The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did.

Points négatifs : The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent.

Points positifs : Nothing

Points négatifs : Food and personnel attitude.

Points positifs : The plane was nice.

Points négatifs : The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean.

Points positifs : Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water

Points négatifs : Took to long to service, and customer service was lacking

Points positifs : Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Points négatifs : Proper communication by both BA and local handlers at the airport in Iceland.

Points positifs : crew members are polite and clear in instructions

Points négatifs : the check-in time is very long, need to open more counters

Points positifs : Entertainment system was decent.

Points négatifs : Crew was pretty unfriendly abs the food was very poor.

Points positifs : The crew was really good

Points négatifs : Perhaps seats just a bit more confortable. Overall a very good airline

Points négatifs : Mejorar las oferta de películas abordo

Points positifs : The planes were well maintained. Good entertain emend choices. Food was decent too

Points positifs : Flight attendant warm, courteous and authoritative at same time.

Points négatifs : Seat hard. Space tight. I am 6’4”

Points positifs : I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Points négatifs : Seat didn’t recline...

Points négatifs : Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Points positifs : Easy boarding.

Points négatifs : British Airways is the only airline I’ve flown that doesn’t off free water.

Points positifs : good food

Points négatifs : the entertainment system is outdated

Points positifs : Flight attendant warm, courteous and authoritative at same time.

Points négatifs : Seat hard. Space tight. I am 6’4”

Points positifs : In general, everything was ok aboard the plane.

Points négatifs : The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.

Points positifs : the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Points positifs : The crew was cranky at the beginning of the flight.

Points négatifs : More space!

Points positifs : The food was good, the crew was friendly, and the plane was clean.

Points négatifs : flight out of Ghana was delayed by 2 hours.

Points positifs : Female Flight attendant was very rude

Points positifs : Gate was super close to the lounge.

Points négatifs : The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Points négatifs : Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Points positifs : Crew and food

Points négatifs : Free coffee

Points positifs : Seats were comfortable. The crews were helpful.

Points négatifs : Cleaner bathroom on the plane.

Points positifs : Crew was friendly.

Points négatifs : No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.

Points positifs : The staff member at the gate was friendly.

Points négatifs : No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.

Points négatifs : Last 4 rows of overhead bins reserved for crew and plane paraphernalia. Piece of overhead bin fell off and almost hit another passenger during boarding.

Points négatifs : The attendants could have been more hospitable

Points négatifs : Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing.

Points négatifs : One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Points positifs : Seat back tv’s

Points négatifs : Flight was delayed over 3 hours, food was mediocre at best

Points positifs : Nice crew

Points négatifs : Better food, some entertainment, better bathrooms

Points positifs : Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Points négatifs : Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.

Points négatifs : Seats are too close together, very uncomfortable for long international flight

Points positifs : Modern screens and seats

Points négatifs : The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting

Points positifs : From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again.

Points négatifs : If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue.

Points positifs : Flight attendants were lovely.

Points négatifs : Seats recline too far so there was NO space. Flight left an hour late for unknown reason. Double charged for bags on return flight. Lost my carry on after forcing me to check it (still awaiting its return). Charged me to fix an error they made on original booking. I'll never fly with Iberia ever again.

Points positifs : British airways, does what it says on the tin.

Points négatifs : If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!

Points positifs : crew members are polite and clear in instructions

Points négatifs : the check-in time is very long, need to open more counters

Points positifs : No idea why BA charge for food and drink - budget airline trait

Points négatifs : It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.

Points négatifs : The ife screen was extremely slow and unresponsive.

Points positifs : Everything was great thanks

Points négatifs : Perfect trip

Points négatifs : Security in Frankfurt - long lines

Points positifs : Nice crew

Points négatifs : Better food, some entertainment, better bathrooms