Trouvez un billet d’avion pas cher pour Budva

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "Perte bagage"

Points positifs : "How all drinks, food, snacks & headsets are included and the staff so respectful and kind."
Points négatifs : "The guy behind me coughing all over me. Not exactly your issue though."

Points positifs : "Great service, comfy plane, smooth ride."

Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"

Points positifs : "Rien de particulier"
Points négatifs : "Encore un retard !!!"

Points positifs : "Rien de spécial. Sandwich passable"
Points négatifs : "Tous nos vol aller et retour étaient en retard"

Points négatifs : "Flight was delayed twice. 3 hour trip took 15 hours."

Points positifs : "Boissons, sandwhich"
Points négatifs : "Équipage froid, manque de motivation, siège pas très confortable"

Points positifs : "Sandwhich et boissons, équipage gentil"

Points positifs : "Les vols étaient à l’heure. Confort et bon service à bord"
Points négatifs : "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Points positifs : "Arrived with enough time for me to connect to my international flight."
Points négatifs : "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."

Points négatifs : "I was very irritated and angry about the checking in procedure at Charles de Gaulle airport in Paris. Lufthansa representatives were extremely slow and inefficient. I already performed the check in online. What is the purpose of online check in if I had to wait in line almost an hour only to drop off my luggage???!! Very unpleasant experience."

Points positifs : "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Points négatifs : "La nourriture, très industrielle et jambon très chimique."

Points positifs : "Le dîner, les films au choix, la propreté des toilettes."
Points négatifs : "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Points négatifs : "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Points positifs : "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Points négatifs : "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Points négatifs : "The boarding area was cramped."

Points positifs : "Still thinking about it."
Points négatifs : "I didn't like that there was no organization. People just flooded the gate like animals.."

Points positifs : "The crew was kind and helpful and the movie selections, food, and seats were all great."

Points positifs : "Rien!"
Points négatifs : "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Points positifs : "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Points positifs : "Flight went well."
Points négatifs : "Frankfurt airport is large and complex. Takes some effort to negotiate from one flight to another."

Points négatifs : "Expect to pay $85 euro for a carry on bag that they will ask you to check in. This is our returning trip with the same set of bags for the round trip to Paris. At the gate we were asked to check in the other carry on bag which we bought right before the trip making sure it fit the new small size req. Still that was put into check-in. We ended up with no carry on luggages with us boarded. Only to find quite a lot of bags that are much bigger than ours were allowed to be in the cabin."

Points positifs : "I was sleep the whole time"
Points négatifs : "It was okay"

Points négatifs : "Really bad quality food, no entertainment"

Points positifs : "Embarquement a l'heure, aucun souci."
Points négatifs : "Vol trop rapide, pas le temps de dormir!"

Points positifs : "Food was great. Good movies. Friendly staff!"
Points négatifs : "The television screens were very old and discolored."

Points positifs : "Hôtesses au top, repas super bons"

Points positifs : "The water and small coffee cake was nice to have on this connecting flight."
Points négatifs : "First, I had issues with checking into my flight online, which lead to me having to print my boarding pass at the airport. Since I had a separate flight with Eurowings that sent me from Munich to Paris, which was not connected with this flight, I came in directly into the airport and no where near a Kiosk to check in or print out my ticket/boarding pass. I explained to numerous employees my situation and they casually exclaimed I should be able to make it in. Once I got into the airport I could barely get through security since I did not have my boarding pass. I kept explaining I don't have a boarding pass because I could not check into my flight to obtain it. Then when they finally let me through with only 10 minutes to spare before my flight's gate would close, I finally reached the boarding desk only to be told I had to wait because out of the two men who were scanning boarding passes, they were too busy to help me. I then had to explain three times that I had already paid for and booked my flight, however, I could not check in online and was having an issue with an error that stated I was missing information, even though there was nothing marked in red or anything marked to edit, so each time I tried it denied me. I also tried calling for customer support and did not get a hold of anyone because the lines were too busy. After explaining all of this to the man at boarding, he made me wait an additional 5 minutes before helping me check into the flight and print out my boarding pass. I was treated like a stand-by customer and I did not appreciate it since I paid for this flight and tried to check in 24 hours prior. I was expecting much more from Lufthansa, as my boyfriend recommended this flight company to me, but I was extremely disappointed in so many ways it makes me question whether I want to fly this airline again for future trips abroad."

Points positifs : "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Points négatifs : "Food impossible Long long long hall to the gate Touch screen glitchy"

Points négatifs : "The boarding process takes too long as people try to take too many things"

Points positifs : "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Points positifs : "Loved the little sandwiches!"
Points négatifs : "The check-in process in Paris was frustrating and slow. The boarding process was also a bit chaotic."

Points positifs : "ponctuel (10mn de retard seulement)"
Points négatifs : "sièges de plus en plus étroits et minces..."

Points positifs : "l'embarquement et le débarquement rapide"
Points négatifs : "1h de retard, le sandwich pas bon"

Points positifs : "Aiport"
Points négatifs : "Mon Vol"

Points positifs : "Pas de confort du tout"
Points négatifs : "Divertissement"

Points positifs : "Les films et le service du personnel"
Points négatifs : "Les sièges pas trop confortable"

Points positifs : "phenomenal transfer from one flight to the next, thank you lufthansa"

Points négatifs : "wha"

Points positifs : "The flight was on time enough that I comfortably got to my connecting flight. It was still late and some other passengers were anxious they wouldn't get theirs. The crew was nice."
Points négatifs : "Business class seats were regular seats with the middle seat unused. The "meal" on this early flight (had to leave the house around 4:30am to get to it) was light. I'm glad I had the time to stop at the business lounge first. I don't recall any entertainment system, which isn't a big issue on this short flight."

Points positifs : "made sure we didnt miss our connecting flight to denver after flight from paris was delayed. met us at landing and took us to immigration and gate"

Points positifs : "On time, nice staff"

Points négatifs : "Nothing"

Points positifs : "The crew was quite nice and boarding at Philadelphia was organized."
Points négatifs : "I was disappointed with the movie selections; there weren't many new offerings."

Points positifs : "We were delayed but better that than bump around in a thunderstorm. Food good"
Points négatifs : "Would like to see more selection in movies"

Points positifs : "Boarding and flight was on time"
Points négatifs : "Seats and comfort was heavily compromised in economy class"

Points négatifs : "It would have been nice to know if each meal contained cheese, as oposed to just general "chicken and rice" and "noodles with marinara and cheese" It turned ut the rice was in a cheese sauce, and i could not eat it, and could also not eat the alternate option. Please think about giving out a detailed list of ingredients for the in flight meals so we can make more informed choices when we have food restrictions!"

Points positifs : "Great airline, excellent assistance. Lots of staff for the kids."
Points négatifs : "Nothing. Always great experince."

Points négatifs : "Les sièges trop petits"

Points négatifs : "3 identical chicken meals in one day! Very crowded, noisy, not enough lavatory availability for so many people. Seats too narrow. Because the 1st flight came in late, every passenger who transfered from su503 to 122to JFK, had their luggage (that was checked in at Ben Gurion) LEFT BEHIND IN MOSCOW!!!"

Points négatifs : "1)during the connection we were standing for half hour 300 people in a small room w/o air condition! with only 2 security check stands 1for all of us 2) t"

Points positifs : "Some of the typical premium economy features in the economy class - like the slippers and eye masks, open snack bar, ice cream between meals, menu for meals."
Points négatifs : "Limited choice in alcohol. No whiskey. No healthy options in snack bar."

Points positifs : "It took less time :)!"

Points positifs : "N.A."
Points négatifs : "Rude air hostesses. 3 hours on taxi which I’m willing to forgive because of the weather. They took an extra three hours to send our baggage through to baggage claim because their crew “refused to work in that weather”. Get a hold on your recruiting. And then my baggage doesn’t show up. All my woolens were in there and I have nothing to wear and it’s freezing outside. They do not give me ANY compensation of any sort. This is the worst experience I’ve ever had and all just save a couple hundred dollars. Not worth the hassle! I’m still trying to get in touch with them to ask about my baggage but they’re unreachable."

Points négatifs : "I didn’t fly because i try to cancel my ticket but vayama give me hard time. They sad we canceled your ticket but they didn’t after that i try to get new date, they sad you lost your ticket. I newer ever booking kayak and vayama again. Thank you for i lost $700"

Points positifs : "Pilots did a great job. High class professionals like always"
Points négatifs : "Service could be much faster and more customer oriented. Food: menu was advertised but for those who was sitting in the last raws they never gave a choice. Seats were dirty and old, entertaining unit was very old and it was very hard to use it in the screen or remote control. Seats were too close to each other and it was hard to relax during the long flight"

Points positifs : "Good food"
Points négatifs : "The entertainment system didn't work at all. Many of the seats were without entertainment system. The crew was not nice at all"

Points négatifs : "Very unprofessional crew."

Points positifs : "Everything was perfect except the entertainment."
Points négatifs : "There should be a movie screen. There was more than enough time to watch a movie or two."

Points négatifs : "N/A"

Points positifs : "Flight attendants were cheerful and pleasant, good choice of movies, food was decent."
Points négatifs : "Rude service at check-in. No eye contact from personnel. Online check in did nothing to expedite the process; we had to wait in line with everyone. Airport personnel did an okay job maintaining order with the extremely slow line. Security/TSA was typical for JFK - rude barking of orders, barely comprehensible even for me (a native New Yorker). No signs telling people to take out laptops or remove shoes. Staff joke among themselves while treating passengers rudely. It's an embarrassment to me as an American. I don't know why they can't fix this pathetic state of affairs. Other airports do it much more efficiently and politely."

Points négatifs : "Crew member named Alexander was very very rude with us and other family. When we asked for his full name to file the complaint he refused to give his last name I believe crewmembers should be trained well and know how to communicate with the customers .very very disappointed"

Points positifs : "The food was good, the temperature was good."
Points négatifs : "The monitor at my seat did not work. The crew offered me a magazine instead of moving to another seat. So I sat for 7 hours while everyone around me was enjoying a movie day."

Points positifs : "Smooth landing. Professional pilots. Great crew. Good food"
Points négatifs : "Bad seats. No room. No comfort."

Points positifs : "They provided great service"
Points négatifs : "I liked everything"

Points positifs : "Amazing crew, really outstanding and nice, always ready to help. Airplane is new, clean, nice and bright, you don't feel like you are in some sort of train cart."

Points négatifs : "The baggage was LOST!!!!"

Points positifs : "The service and the crew were amazing. The cabin crew were incredibly caring and kind. Thank you for such such an outstanding experience and genuine care."
Points négatifs : "I couldn't even think of anything that could be better. Everything was excellent!"

Points positifs : "The flight was smooth"
Points négatifs : "The Airflot staff at the airport was very rude and unprofessional"

Points positifs : "the service was good"
Points négatifs : "my seat [31 D ] was very narrow & unconfortable otherwise all good"

Points positifs : "Мне понравилось все- и обслуживание, и взлет-посадка, и даже выбор аудиокниг и фильмов. Спасибо большое!"

Points positifs : "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Points négatifs : "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."

Points positifs : "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Points négatifs : "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."

Points positifs : "Convenient flight. The Airbus was packed with passengers but service crew was swift quick and very friendly. Big selection of movies to watch for hours. Can not complain about food/drinks either."
Points négatifs : "Relatively expensive internet via wifi."

Points positifs : "My initial flight from LAX to Moscow 10 days before the video entertainment system wasn't working for anyone, so we had to endure a 12 hour flight without movies or music. But this flight the system was working so I was happy for that. Food was fair."
Points négatifs : "Again the on boarding process was a mess. Gate number changed and everyone was once again cramming them selves into the line from all directions. Essentially there was no line. We also were at a gate where another flight ahead of us was still boarding (to London) so I think that made people more anxious and frustrated. When we finally passed through the gate and boarded a transport bus, the bus only took us a few feet away to the next gate, and they had us climb up a set of stairs up to the entry way from where our original gate number was located. Why even bother changing the gate then!"

Points positifs : "The stewardess who was supposed to speak French had a very bad accent and we couldn't really understand. But the overall was great"

Points positifs : "Cabin staff (Russian) tried very hard, had limited English, drinks available through our flight. In flight entertainment there were a lot of choices (13 1/2 hr flight). For LA to Spain it was the best price."
Points négatifs : "Announcements from flight deck in English very hard to impossible to understand. Most passengers are Russian. There are some differences in culture and etiquette that exist and you can either deal with them or you can't. Their norm is to be willing to stand in long lines. Personal space may be less than what we are accustomed to in US. The airline staff usually have some English but are not interested in having a discussion with you, just a couple of words. Food: passable, no more. Lady sitting next to me opened up a paper then plastic wrap, placed 2 smoked fish on a stack of napkins then proceeded to dismantle it with her fingers and eat it. It was smelly and disgusting. I commented to a flight attending that I found this impolite to inflict on other passengers - nothing was done - she didn't say a word to the passenger. I don't want to rule others but when I pay money, I don't feel that I should have no say. I might do it again but the cost difference would really have to make it worthwhile."

Points positifs : "Friendly crews."
Points négatifs : "The entertainment was not working well. could not watch movies. Food is not the best. Seats are comfortable, but could be spacious."

Points positifs : "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Points négatifs : "When I booked was given 2 free suitcases BUT when I got to airport was only allowed one and charged an extra $100."

Points positifs : "Every attendant was very kind and willing to help with my lack of Russian language skills"

Points négatifs : "The seats were rather small and there were no tv screens at all for a 6 hour flight."

Points négatifs : "Vous avez perdu mon baggage."

Points positifs : "The seats were comfortable..the crew was awesome and polite...got to and from with no problems at all..this was my first overseas trip..I will definitely be using Aeroflot again in the future.....great trip"
Points négatifs : "There was nothing to complain about on my trip...."

Points positifs : "My neighbour's missing tray table was missing a rod, so it couldn't be used. That affected me too."

Points positifs : "I was pleasantly surprised at how new the airplanes flown were and the attention to safety. I had had an impression of Aeroflot as flying older and less comfortable airplanes."

Points positifs : "Cold sandwich was better than United A's hot meal."
Points négatifs : "Aeroflot cancelled my flight. I had to leave at 2:30 am 18 hours early. Vayana did not try to help. I was cheated out of a day in Moscow and a night in a fabulous hotel. Did the 8:45pm flight go?"

Points positifs : "Movies and tv on seat in front of me"
Points négatifs : "Rude staff, cramped areas"

Points négatifs : "The plane was unimaginably hot with no air.all crew except for 2 were rude."

Points positifs : "The seats were good"
Points négatifs : "No entertainment"

Points positifs : "All the flights were on time"
Points négatifs : "We ask for one vegetarian food and they hadn't and the normal food was very poor"

Points négatifs : "One of the crew members was rude and unhelpful"

Points positifs : "only wery good"

Points positifs : "From the boarding process to the inflight services, hands down this was one of the premiere transatlantic crossings I've had. It reminded me of services once restricted to first class on airlines such as TWA."
Points négatifs : "A transatlantic crossing should include access to the "business class clubs" at either terminal."

Points positifs : "On time. Cute stewardesses )) No problems"
Points négatifs : "Not as much leg room as Jet Blue. Otherwise, no complaints"

Points positifs : "Thanks was first leg of a return trip JFK to narita. The service on the ground and in the air was great. No issues and no problems."

Points positifs : "I had finally great person sit next to mine :) Food was ok but can be way better for that kind of money."
Points négatifs : "Lack of leg room!!!!! And 10Mb of internet is $5???? Really? What to do with 10Mb... one hour would be ok but 10Mb is useless and expensive useless."

Points positifs : "Crew, food, entertainment!!!"
Points négatifs : "Boarding process. All passengers had to wait in line "packed" inside the sleeve to the plane."

Points positifs : "L'accueil du personnel de bord. La propreté de l'appareil. Le service à bord (rapide efficace malgré le temps limité du vol)."

Points positifs : "Arrivé à l’heure"
Points négatifs : "Rien"

Points positifs : "Toujours vouloir noter les choses’ ils ont fait leur job et bien, voilà c’est tout, y’en à marre de cette mode de la critique facile , à tout vouloir noter, ma note ne reflète rien aux yeux des autres un cinq chez moi vaudra un huit chez un autre ou un trois et je m’en fiche bien GARDEZ LE SOURIRE !!!!!"

Points négatifs : "Information nulle"

Points positifs : "Boarding & crew (inc ground staff & check-in) all good."
Points négatifs : "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Points positifs : "le personnel à bord est très serviable et l'espace est très confortable."

Points positifs : "-Large choix de boisson servis à bord. -Hôte aimable, encore heureux car ils sont rémunérer pour."
Points négatifs : "-S'enregistrer dans les trente heures en ligne avant le vol au risque de devoir prendre un autre vol, le lendemain m'a été proposer pour ma part. -Repas pas à mon goût et léger au niveau des portions mais je ne peux leur reprocher ma complexité sur ce point. -Pas d'électronique fonctionnel à bord, ni écran ni radio, donc 8h40 à se regarder entre nous heureusement j'avais de quoi travailler à bord (prenez de quoi vous occupez) -Bref, plus d'Air France pour ma part car c'est la seconde fois que je voyage avec cette compagnie et la première fois j'avais aussi regretté car c'était pire retard, avion sale, malgré mon enregistrement en ligne et la reservation de mon siège on m'a fait changé deux fois de siège, donc pas de troisième tentative pour moi, je privilègerais ma compagnie habituelle car après plus de cinq vols je n'ai jamais rencontrer de couac."

Points positifs : "Le wisky a l hotel"
Points négatifs : "Aprendre après 3 h d'attente (j'étais en avance), que je suis surbooke. Dormir a l hotel. Prendre un avion le lendemain. Avoir les meme compensation qu'en low cost... merci Af KLM"

Points négatifs : "apprendre qu'en réalité j'ai acheté un aller retour parce que c'est moins cher qu'un aller simple (dixit Air France), par le biais d'une agence en Tchéquie : KIWI drôle de pratique ?"

Points négatifs : "Retard... changement de porte 3 fois..."

Points positifs : "Got pillow, blanket, headphone and eye cover"
Points négatifs : "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Points positifs : "Crew very professional and nice food Boarding process well organized"
Points négatifs : "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Points négatifs : "There were not noodle soup ready this time."

Points négatifs : "Tout va bien"

Points négatifs : "Le lounge a munich, vraiment peu elegant"

Points négatifs : "Le plat avec du poisson"

Points positifs : "Good service all around, personnel pleasant"
Points négatifs : "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Points positifs : "Arriver à destination."
Points négatifs : "Vol déclaré annulé, c qui était faux car il est réellement parti. Nouveau vol imposé 4h30 plus tard et on nous annonce que nous sommes sur liste d'attente arrière le vol est complet. Si pas de désistement nous devront prendre le vol du lendemain, réduisant de beaucoup la durée de notre week-end ! Dédommagement refusé car d 'après Aii France nous n' é tonnes pas prévu sur le vol de 16h alors que nous avuons nous billets électroniques."

Points négatifs : "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Points positifs : "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Points négatifs : "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Points positifs : "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Points négatifs : "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Points positifs : "La gentillesse du personnel de bord"
Points négatifs : "Rien"

Points négatifs : "Les passagers de Air France sont toujours appelés en anglais et en langue du pays où ils se trouvent or la plupart des passagers ne parlent ni l'anglais ni la langue du pays de depart"

Points positifs : "L'avion"
Points négatifs : "Hôtesses a l'enregistrement"

Points négatifs : "Suite au retard du précédent vol j'ai du courir pour avoir ma correspondance. Une fois ma correspondance prise j'arrive à Milan et on m'annonce que ma valise est resté à Paris. Je n'ai aucunes affaires et je ne sais pas quand je retrouverais ma valise."

Points négatifs : "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Points positifs : "The food was good."
Points négatifs : "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Points positifs : "Cheap aircraft, not even headsets"
Points négatifs : "Dirty aircraft, I expect more when I pay a lot"

Points positifs : "L'equipage"
Points négatifs : "En un week-end je prends un vol aller retour et les deux vols sont retardés ... retard ...."

Points négatifs : "Je n'ai pas pu prendre le vol prévu pour cause de surbooking. J'étais sur liste d'attente!"

Points positifs : "Embarquement, équipage"
Points négatifs : "Espace pour les jambes."

Points négatifs : "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Points positifs : "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Points positifs : "Cabin Crew and food selections were top notch"
Points négatifs : "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."

Points positifs : "Disorganised and slow"
Points négatifs : "Couldn't organise a booze up in brewery. Baggage offload took forever"

Points négatifs : "retard prévu, et la correspondance est partie , n' a pas attendu , et a planté 20 personnes...pour 5 mn. De plus c'est la même compagnie : AF. scandaleux. Tout le monde a couru a Orly...POUR RIEN. Celui qui a pris la décision...merci. Pour la correspondance vers Montpellier, ils avaient du personnel à la sortie de l'avion ...pour les mener au vol. pourquoi pas Toulouse ???????????"

Points positifs : "le personnel sympathique, souriant et qui renseigne et répond calmement aux questions. parfait"
Points négatifs : "le café pas très bon..."

Points positifs : "Le caractère jovial du pilote!"
Points négatifs : "Pas de Sky Priority en fin d'embarquement"

Points positifs : "Disponibilité et aimabilité du personnel de bord. Pilotage, management et communication du commandant de bord. Choix et qualité des films et musique proposés. Ponctualité (départ et arrivée à l´heure)"
Points négatifs : "Le temps d´attente à l´embarquement (en classe éco), inhérent au volume de passagers (400)."

Points positifs : "Crew are efficient and friendly."
Points négatifs : "Very small plane."

Points positifs : "Food and service"
Points négatifs : "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Points positifs : "Spacing was ok"
Points négatifs : "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Points positifs : "Efficient boarding. Interesting hot food. Entertainment variety very good."
Points négatifs : "Business class seats hard. Did not flatten out for sleep."

Points positifs : "Le service à bord, le siège très confortable, le système de divertissement."
Points négatifs : "L'embarquement à CDG : tous les passagers étaient devant l'entrée Sky Priority, faute d'une séparation plus claire des deux files et d'agents pour mettre de l'ordre dans ce chaos. Et la situation était aggravée du fait que l'embarquement avait été retardé de 20'."

Points positifs : "Croissants instead of pretzels was a nice change of snack"
Points négatifs : "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Points positifs : "La gentillesse du personnel de bord"
Points négatifs : "Ls prestations a minima pour un vol effectué en classe affaire et aucun dédommagement en retour pour un billet acheté au même prix"

Points négatifs : "De retour d’un déplacement professionnel en Corse, qui m’y conduisait pour la réalisation d’un film-documentaire. J’ai eu le regret de constater à l’ouverture de mes sacs, que l’un de mes objectifs de caméra était brisé en deux ! Ce dernier était pourtant très bien protégé et se trouvait soigneusement emballé à l’intérieur d’un autre sac … Après avoir parcouru 87 pays pour mon travail, et malgré avoir subi par le passé plusieurs dégâts, un incident d’une telle ampleur ne s’était encore jamais produit … Je peux donc à nouveau dire que mon sac a été mal traité par le service bagage d’Air France. Et je ne serai pas surpris qu’il ait été balancé sauvagement comme j’ai déjà pu le voir à plusieurs reprises sur le tarmac, ou écrasé par un poids anormal sous le volume d’autres bagages … Et vu comment j’ai retrouvé mon sac comprimé, ainsi que tout le matériel qu’il y avait à l’intérieur, malgré pourtant le fait qu’il y ait des auto-collants FRAGILE collés dessus ! Je constate que j’ai eu beaucoup de chances de n’avoir « que » cet objectif de cassé en deux !!! … Mais le service de réclamation d’Air France n’a rien voulu savoir, me disant que mon sac de transport, lui n’était pas endommagé … La prochaine fois, je devrai donc mettre un coup de surin sur mon bagage, afin que cette entreprise prenne en charge ses déboires et ses responsabilités ! D’autant plus, que lorsqu’il y a une grève quelconque, que je rate ma correspondance et que j’arrive sur mon lieu de tournage avec 24h de retard, voir plus … En perdant ainsi une journée de travail, et en plantant toute l’organisation qui a été mise en place, Air France ne me dédommage non plus jamais de rien !!! … Au travers de mon métier de journaliste, je n’oublierai donc pas de signaler ces nombreux et désagréables incidents à mes comparses, ni de les écrire à l’occasion d’un article de presse … Car après avoir vécu autant de désagréments sur plus de 25 années de voyages, sans nul doute dû au manque de compétence du personnel d’Air France, car il faut préciser que ces déconvenues eurent lieu à 90% lors de trajets effectués avec cette compagnie nationale … Je peux affirmer qu’à l’instar de ce pays en déroute, la compagnie Air France ne fait plus rêver grand monde à travers la planète …"

Points positifs : "Boarding efficient, Air France flight to Paris was brief and pleasant."
Points négatifs : "Seat a bit uncomfortable"

Points négatifs : "Le vol est arrivé avec 40 minutes de retard"

Points positifs : "Personnel souriant"

Points positifs : "I didn't get to my AirSerbia flight."
Points négatifs : "I didn't get to my AirSerbia flight."

Points négatifs : "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."

Points positifs : "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Points négatifs : "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Points négatifs : "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Points positifs : "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Points négatifs : "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Points négatifs : "Flight was late and caused loss of connection flight to Amsterdam"

Points négatifs : "I almost died without watter due"

Points positifs : "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Points négatifs : "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Points négatifs : "Too hot temperature inside te aircraft. Seats uncomfortable"

Points positifs : "Nice service."
Points négatifs : "Small aircraft"

Points positifs : "Crew"
Points négatifs : "Same moves for months.no new choices Small sandwich for lunch, not near Seet in front of me broken an d. In my nees"

Points positifs : "Me gustó que tienen un buen sistema de check-in, embarque y desembarque."
Points négatifs : "El avión era un ATR-72 algo viejo, no era cómodo por dentro. Tampoco me gustó la atención de la tripulación, no pasaron por mi puesto ofreciendo el mísero vaso de agua que daban. En otras aerolíneas de este estilo por lo menos dan café."

Points positifs : "Crew was extremely nice and helpful."
Points négatifs : "the Air Serbia magazine was the only entertainment available."

Points positifs : "Nothing. Rude staff. Horrible food and service."
Points négatifs : "Everything"

Points négatifs : "No enerertainment and no food."

Points positifs : "A short connection"

Points négatifs : "Afrer a day I am still in Pittsburgh!!!"

Points positifs : "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."

Points positifs : "Le micro sandwich"
Points négatifs : "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"

Points positifs : "Great. ON TIME!"

Points positifs : "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Points négatifs : "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Points positifs : "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Points négatifs : "Nothing."

Points négatifs : "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"

Points positifs : "The tiny plane was smooth in the air. Crew was nice."
Points négatifs : "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Points positifs : "On time."
Points négatifs : "Small and uncomfortable prop plane. Boarded from rear only."

Points positifs : "The food was good as always, the crew is nice."
Points négatifs : "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."

Points positifs : "Very responsive and real meal for short flight!"

Points positifs : "."
Points négatifs : "."

Points positifs : "The price"
Points négatifs : "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."

Points positifs : "Good food, skillful pilot"

Points négatifs : "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."

Points positifs : "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."

Points positifs : "Flight Crew and Ground service behavior during the problem with the plane damage."
Points négatifs : "Poor capacity building of the lower service people at the ground level at Abu Dhabi airport. They should have proper information for all passenger's issues."

Points positifs : "All good."
Points négatifs : "They woke me up for a meal. My bad to forget earplugs or ask for some."

Points positifs : "It was a good flight over all, the service was non-stop"
Points négatifs : "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."

Points positifs : "Huge legs space for economy class, great service!!!"

Points positifs : "Food is very good"
Points négatifs : "Flat bed is not comfortabl, no mattras.."

Points positifs : "Good company"
Points négatifs : "The part of our luggage was lost when we landed in Ljublina but we got it next morning"

Points positifs : "Service was great on both legs of the trip"
Points négatifs : "Not on time departing from Rome"

Points positifs : "Food and comfort was good for the price."
Points négatifs : "Had a horrible experience when my checked baggage was delayed on both my outward and return flights! And I got them after 2 day for the outward flight and after 3 days for the return flight. So that ruined my vacation. Very disappointed! :("

Points négatifs : "The landing was very hard."

Points positifs : "My first trip using air Serbia was wonderful!!!! The plane and amenties were great."
Points négatifs : "The only thing that I didn't like was the vegetarian food wasn't good- my breakfast was spinach and a tomato! (It was cooked well and tasted delicious. Just not enough food). I think that this might be a rare experience, as I had special meals- but everything else was wonderful!"

Points négatifs : "Serbia leg - including a 5 hour flight - had no entertainment options and food was not great. Additionally, one of our bags was misplaced and we are hoping it will be delivered later this week."

Points positifs : "Quick flight, everything as expected."

Points positifs : "great service and efficient"
Points négatifs : "n/a"

Points positifs : "cheap fare, great food, great crew."
Points négatifs : "layover in belgrade, airport with few amenities, difficult personnel. bathrooms not that great."

Points positifs : "On time"
Points négatifs : "Very tight seats in old turbo prop plane"

Points positifs : "Nothing"
Points négatifs : "They told me my flight left at one time.. I showed up and it had already left... I had to buy a new ticket even though I was at the airport already they also told me the wrong gate to go to so I waited there forever and then that's when I found out that the flight that I was supposed to go on already left..... if I can avoid using tap for any of my future flights I will avoid them and I'll make sure that everyone else I know that is traveling to Portugal will avoid this company as well poor planning poor customer service and zero help when an emergency happen they also said there was a problem with my bag and didn't tell me until it was already too late"

Points positifs : "First of all, I like the fact that I am able to arrive to Vienna fast, where I travel often. It is also cheaper than Austrian Airlines, and quality-for-money is much better."
Points négatifs : "Ground crew was almost rude. Boarding was fast, but a bit unorganized. They should definitely replace old school ATR-72s with newer short-haul aircraft."

Points positifs : "It was a quick flight. On it they served a meal! It was a simple sandwich and small bottle of water, which facilitated easy and fast distribution to passengers, but it was still nice to have (and prove that it can be provided) something to eat."
Points négatifs : "It seemed to be some delay in boarding / departing, don't know why. The PA systems are rarely comprehendable in airports and especially on planes. So, perhaps there was a reason conveyed, but I couldn't make it out."

Points négatifs : "Transavia delayed 1:30h the flight."

Points positifs : "Temps d’escale court"

Points positifs : "Siège confortable : pas beaucoup de place pour les jambes mais suffisamment confortable quand on mesure 1,87 m Embarquement rapide"
Points négatifs : "Absence de repas / collation offert (vol court donc ca passe ) Aucun divertissement"

Points positifs : "Quoiqu'il arrive, le personnel cherche à être le plus ponctuel possible et affiche une bonne humeur de tous les instants. C'est vraiment agréable."
Points négatifs : "Dommage en revanche que la livraison des bagages à ORY soit aussi longue ! Un 737 ne doit pas être si compliqué que cela à vider pourtant."

Points négatifs : "Retard +1h"

Points positifs : "L'humour du commandant qui nous a annoncé notre prochain atterrissage à Notre Dame Des Landes"
Points négatifs : "Partir de Grèce :-)"

Points négatifs : "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."

Points positifs : "Everyone was happy trip went great price aircraft clean crew nice!"

Points positifs : "very nice crew"
Points négatifs : "no pre-checkin on my return flight"

Points positifs : "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Points négatifs : "I liked it all!"

Points positifs : "Cheap ticket"
Points négatifs : "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."

Points négatifs : "Retard de 2h53 sans indemnisation Pas de prise usb dans l’avion Personel moyennement aimable"

Points négatifs : "Après avoir été très mal accueillie par la responsable de l'embarquement qui était désobligeante et pressante à plusieurs reprises, Madame n'a rien trouvé de mieux que de passer ses nerfs sur moi (la cliente qui a payé son vol!) et d'essayer d'embobiner ses collègues de transavia pour m'interdire l'accès à l'appareil. J'ai cru rêver! ATTITUDE INADMISSIBLE qui représente, je pense une FAUTE PROFESSIONNELLE PASSIBLE DE LICENCIEMENT!!!!"

Points positifs : "great crew and exellent service"

Points positifs : "Cheap. Gets you from one stop to the next."
Points négatifs : "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."

Points positifs : "Plane comfort was normal to good."
Points négatifs : "Boarding staff at Orly was disgustingly rude."

Points positifs : "Tout"
Points négatifs : "Rien"

Points positifs : "That I could finally land in Madrid, actually a quick flight!"
Points négatifs : "The delay in the flight, a mess at the time of boarding the plane, just terrible!"

Points négatifs : "1 hour delay."

Points positifs : "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Points négatifs : "Nothing not to like."

Points positifs : "Respect des horaires"
Points négatifs : "Très mal informés lors de l'enregistrement de notre bagage avec de fausses indications le personnel au sol aimable comme un gardien de prison. Séparés lors du vol nous avons voyager au milieu emplacement E alors que nous aurions pu voyager 2/2 car des emplacements étaient disponibles. Aucune traduction en français alors qu'il s'agit d'un vol pour Paris. Personnel peu courtois. Nous ne prendrons plus cette compagnie surtout que nous avons très bien été traités par Transavia lors de notre aller. Rien à voir la nuit et le jour..."

Points négatifs : "Retard par rapport à l'heure initiale. Pas de place pour les jambes, moi qui fait 1,90m, j'ai eu mal aux jambes pendant 2h."

Points positifs : "Embarquement à l'heure prévue, personnel à bord aimable, arrivée avec 30 minutes d'avance"

Points négatifs : "Nacing."

Points positifs : "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Points négatifs : "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."

Points positifs : "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Points négatifs : "See above"

Points positifs : "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Points négatifs : "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."

Points négatifs : "Crew were very rude"

Points positifs : "La ponctualité"
Points négatifs : "L espace avec les sieges avant"

Points positifs : "Vols à l'heure à l'aller comme au retour"
Points négatifs : "J'ai toujours voyager avec les écrans qui indiquent ou se situe l'avion par rapport au trajet et ce n'était pas le cas ici. C'est un détail qui a son importance"

Points positifs : "L'organisation"
Points négatifs : "Le bagage"

Points négatifs : "I did'' that we have to pay for have water to drink !"

Points négatifs : "water is not complimentary"

Points négatifs : "Poor attitude from ground service at the boarding gate"

Points positifs : "Quick boarding comfortable"

Points négatifs : "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"

Points négatifs : "Personnel insolent à l'enregistrement à Tunis limite impoli et retards de 2heures sans collation ni boisson pour des raisons flous. Sièges non confortables malgrès l'espace pour les jambes"

Points positifs : "Le choix des places"
Points négatifs : "Pas d'indication de la coupe file"

Points positifs : "La ponctualité, le personnel agréable"
Points négatifs : "Il faisait un peu froid"

Points positifs : "Staff in the plane and food options"
Points négatifs : "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."

Points positifs : "Lines and delays and shuttles and more delays."

Points négatifs : "Prix des bagages en soute non inclus au moment de la recherche de vol. 20€ pour un babage de 15kg beaucoup trop cher!"

Points positifs : "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Points négatifs : "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."

Points positifs : "EAsy boarding, staff, comfort, cleanliness, everything."
Points négatifs : "Everything was good."

Points positifs : "Nice surprise. I like this airline"

Points positifs : "Boarding was quick and efficient"
Points négatifs : "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"

Points positifs : "Comfortable seating, clean, good flight"
Points négatifs : "Extremely late in boarding, unorganized approach to manage lineup or boarding process, take off was delayed."

Points négatifs : "Mauvaise gestion des valises, valise cabine mise en soute et attente interminable pour la récupérer. manque de communication, Changement d'aéroport au retour (arrivée tard) très mauvaise prise en charge a l'arrivée (pas de bus vers le centre)"

Points positifs : "Dans l'ensemble les services et personnel sont parfaits."
Points négatifs : "L'avion est optimisé dans sa capacité d'accueil au détriment du confort passager. Il ne faut pas être claustrophobique."

Points positifs : "Good price. Flight was on time and fairly comfortable."
Points négatifs : "You only get ONE carry-on! Not a carry -on and personal item which added extra to the actual cost of the flight."