Vol Colombo : Trouvez un billet d’avion pas cher pour Colombo

Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."

Points positifs : "Boarding was smooth."
Points négatifs : "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Points positifs : "Seat comfortable"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points négatifs : "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"

Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"

Points positifs : "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Points négatifs : "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."

Points positifs : "Journey to Helsinki to Doha was good. Plenty of empty seats."
Points négatifs : "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Seat comfortable"

Points positifs : "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Points négatifs : "Flight was delayed 18 minutes & disembarking was not direct but via bus."

Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points positifs : "All good"

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points négatifs : "Les repas"

Points négatifs : "just did not like the baggage policy for carry on"

Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"

Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Points positifs : "Attentive service - woke me up before landing (as instructed) and served a meal."
Points négatifs : "Boarding on Doha was chaotic"

Points négatifs : "Peu de nouveaux films"

Points négatifs : "Nicmze clean aircraft with goods legal room in economy"

Points positifs : "Crew was very friendly"

Points positifs : "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Points négatifs : "Additional toilet may be considered"

Points négatifs : "Movies are always the same"

Points négatifs : "Snack options were a bit limited for such a long flight"

Points positifs : "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "Cabin crews were politie"
Points négatifs : "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Points positifs : "Nothing"
Points négatifs : "They cancelled my trip"

Points positifs : "The flight crew are all amazing and provide excellent customer service."
Points négatifs : "No complaints."

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Points positifs : "Crew and food"
Points négatifs : "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Points positifs : "The Crew The food"
Points négatifs : "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."

Points positifs : "Boarding and crew were excellent."
Points négatifs : "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Points négatifs : "Food was awful and two out of four family members have been sick. One on each flight"

Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Points positifs : "Flight was as scheduled"
Points négatifs : "Did not like the entertainment"

Points négatifs : "Suggestion changé votre personnel au sol à Roissy 2"

Points négatifs : "Food was not enough and it was served after very long hours."

Points positifs : "personnel et atterissage parfait"

Points positifs : "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."

Points positifs : "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."

Points positifs : "Great crew. Very polite."
Points négatifs : "Overcrowded plane. Uncomfortable seats. No room to move around."

Points négatifs : "Just because I have bought my ticket on points I was not given a chauffeur driver."

Points positifs : "Good performance of ground staff in kabul"
Points négatifs : "On time flight not delay"

Points négatifs : "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."

Points positifs : "Everything else"
Points négatifs : "The crew didn’t have me the right food"

Points positifs : "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Points négatifs : "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."

Points négatifs : "Couvertures sentent le mal lavé. A part cela tres bon voyage."

Points négatifs : "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."

Points négatifs : "The boarding could have been better."

Points négatifs : "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."

Points positifs : "."
Points négatifs : "."

Points positifs : "L’espace en A380"
Points négatifs : "Le repas"

Points positifs : "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Points négatifs : "Un surclassement"

Points négatifs : "Il n'y avait pas assez de films en français"

Points positifs : "Personnel agréable."
Points négatifs : "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."

Points positifs : "Entertainment system"
Points négatifs : "The food and the crew way of speaking to people"

Points positifs : "Les films"
Points négatifs : "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"

Points positifs : "Le professionnalisme du personnel, l’embarquement"
Points négatifs : "Pas assez de choix de films et de musique récents."

Points positifs : "Rien de spécial"
Points négatifs : "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"

Points positifs : "Crew were good though snacks weren't on offer without asking."
Points négatifs : "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"

Points positifs : "L’équipage et le service est excellent"
Points négatifs : "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."

Points positifs : "Everything Was Just Perfect"

Points positifs : "Great service"
Points négatifs : "The entertainment tv didn’t stay in the right position and the touchscreen didn’t respond all the time."

Points positifs : "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Points négatifs : "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."

Points positifs : "Service et confort"

Points négatifs : "Ahmedabad is the worst of Indian international airports. Emirates can't manage that zoo."

Points positifs : "Vol. Confort. Equipement ICE"
Points négatifs : "Rien"

Points positifs : "L’accu, l’hora, enfin tout"
Points négatifs : "RAS"

Points positifs : "Très bien"
Points négatifs : "Rien à signaler"

Points positifs : "La promptitude et l'accueil"
Points négatifs : "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"

Points négatifs : "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Points négatifs : "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Points positifs : "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Points négatifs : "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."

Points positifs : "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Points négatifs : "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."

Points positifs : "The flight"
Points négatifs : "Nothing"

Points positifs : "Variété des divertissements proposés à bord."
Points négatifs : "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."

Points positifs : "I felt very pampered!"

Points positifs : "The seats with enough legs room"
Points négatifs : "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"

Points négatifs : "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Points négatifs : "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Points positifs : "Emirates is everything we can wish"

Points positifs : "Exactitude des vols"
Points négatifs : "Repas infecte , pas de choix Personnel pas agréable du tout"

Points positifs : "This is the most messed up money making strategy I have seen at airlines."

Points négatifs : "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

Points négatifs : "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"

Points positifs : "Tout était parfait excepté le choix de musique et de films."
Points négatifs : "Manque de choix de musique et de films."

Points négatifs : "It was a great experience"

Points positifs : "Every thing amazing"
Points négatifs : "This trip really excellent Thank you Turkish Airlines"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points négatifs : "The Ground crew didn’t know how to add a bag"

Points positifs : "The food and the entertainment"
Points négatifs : "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "good company"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points positifs : "Food and service is excellent. Istanbul lounge is great."
Points négatifs : "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "The crew was excellent, the food good."
Points négatifs : "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."

Points positifs : "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Points négatifs : "Repas"

Points positifs : "There was almost nobody on the flight. In flight entertainment was awesome too."
Points négatifs : "Nothing"

Points positifs : "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Points négatifs : "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."

Points positifs : "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Points négatifs : "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."

Points positifs : "Professional and friendly staffing, comfortable flight."
Points négatifs : "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."

Points négatifs : "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "Enjoyed the hotel stay on the long layover"

Points positifs : "Will definitely fly Turkish Airlines again!"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points négatifs : "No being able to rebook!"

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "love the food and the crew service."
Points négatifs : "Aircon could have been better. Someone got sick during the flight because of that."

Points positifs : "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"

Points négatifs : "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "Lots of crew members Pay attention Food was good"
Points négatifs : "The boarding was chaotic"

Points positifs : "Tout"
Points négatifs : "Rien"

Points positifs : "The food and entertainment on the plane"
Points négatifs : "The Turkish Airlines staff can be very rude, non-communicative in passing along information. They do not like you to ask questions nor do they want to answer your questions. They yell at you or just simply ignore you. No legroom. The crew did not mention that are flight was delayed prior or that we missed our connecting flight and what to do from there. I was given a hotel room during my layover but its in a scary neighborhood and it smells like sewage is nearby. The Grand Yavaz. The cheaper price is not worth the hassle. I can spend my good money elsewhere...i will be sure to warn others."

Points positifs : "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Points négatifs : "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"

Points positifs : "Food"
Points négatifs : "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"

Points positifs : "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Points négatifs : "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"

Points négatifs : "The flight was cancelled so that's it!"

Points négatifs : "No"

Points négatifs : "Everything"

Points positifs : "Lots of leg room"
Points négatifs : "Food. Screens weren't working properly"

Points positifs : "They lose my luggage"
Points négatifs : "They loose my luggage"

Points positifs : "Boarding"
Points négatifs : "Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel."

Points positifs : "Excellent flight apart from the delay!"
Points négatifs : "Leave on time!"

Points négatifs : "The airplane is old!"

Points positifs : "The staff was very helpings ."
Points négatifs : "The way they are Waigh the luggage was like weighing gold."

Points positifs : "Super on time"

Points positifs : "Plenty of leg room."
Points négatifs : "NA"

Points positifs : "Crew was that much friendly."
Points négatifs : "Not mine type food (just a suggestion please to have sri lankan varities)"

Points positifs : "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Points positifs : "All crews they are helpfull"
Points négatifs : "Food same going and coming times"

Points positifs : "Good"

Points positifs : "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Points négatifs : "None"

Points positifs : "Acceptable but not exceptional as expected"
Points négatifs : "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Points positifs : "Good service"
Points négatifs : "Not enough leg space, cramped seats"

Points positifs : "Perfect"
Points négatifs : "Nothing"

Points positifs : "The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them."
Points négatifs : "There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough."

Points négatifs : "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Points négatifs : "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Points positifs : "comfortable timing for india."
Points négatifs : "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Points positifs : "Courteous & helpful crew."
Points négatifs : "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Points positifs : "Staff.. food"
Points négatifs : "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Points positifs : "This is the way it used to be in travel! Thanks Sri Lanka!"

Points positifs : "Menu choices were surprisingly better than I thought. It had Western, Chinese and Indian vegetarian. Good work. Keep it up !"
Points négatifs : "Part of the travel was delayed by 2 hours (SIN to COLOMBO) on 22 Dec 2017. Online check-in is bad. I cannot change the pre-selected seat because all shown taken. Must be handled at the counter. So what is the point to do online check-in."

Points positifs : "Like fying in the dark ages. Our first leg crew did a great job and offered first person information about what not to miss on our tour. Pretty much everything else went from bad to worse!"
Points négatifs : "Our bags got lost on arriving flight and in this day of advanced technology and airport security, no one could even tell “where” our two pieces of luggage was located for 4 days. Needless to say our one time trip to Sri Lanka didn’t happen the way we planned."

Points positifs : "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Points négatifs : "Food and seating were reasonable for economy, that’s what I paid for."

Points positifs : "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort and the in flight entertainment with a good choice of movies and entertainment."

Points positifs : "Crew are very polite. Fast response."
Points négatifs : "Entertainment for movies no so much update."

Points négatifs : "There were no blankets and my wife found it very cold"

Points positifs : "Stuff is friendly, helpful and supportive. Both on the ground and in the plane"
Points négatifs : "It would have been nice to be offered a lunch during the 2h transit in Colombo as it was lunch hours."

Points positifs : "Staff were very professional and courteous"

Points positifs : "They have great direct service, and moderately priced. And fantastic flight times."
Points négatifs : "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."

Points positifs : "1st time on Srilankan, it was good. Would fly again"

Points négatifs : "ground staff was unable to provide information about the delay"

Points négatifs : "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."

Points positifs : "Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber"
Points négatifs : "Food of course"

Points positifs : "The staff were nice."
Points négatifs : "Everything except the staff"

Points positifs : "Nothing"
Points négatifs : "I had excess luggage and I knew I had to pay for it, I was fine with the fee they quoted. I gave them my American Express card and they did not have the facility to charge that card, how do they not have the ability to use s major credit card at the Bangalore international airport??????? They gave me such a hard time I thought they were going to kick me off the plane just because they had short coming. I had no problem paying the quated amount, since they had the short coming they were blaming me. After a lot discussion/arguments I was able to find a Visa card on me and pay for the excess luggage, but its your short coming and not mine as I had no problem paying the fees yet I was treated badly. What if I did not have a Visa card then would I have been kicked out the plane for something the bangalore international airport have problems. No one should be blamed for issues you have. I had no problem paying to fees... you had the problem that you could not use a major credit card, when there are small markets on the street that can use the American Express card. You should be able to charge people American Express card this is a large international airport with loads of expats living and traveling in and out of Bangalore I hope you look into this instead of just asking for feedback and not doing anything about it. Thanks you, Chrishanthi Fernandopulle"

Points positifs : "Perfect and impressed."
Points négatifs : "Slow load of luggage.."

Points positifs : "Good crew"
Points négatifs : "Old plane"

Points négatifs : "Everything was pathetic. Delay in both the flights. No provision for lounge access. Will never fly srilankan again."

Points positifs : "Modern Airbus 320-300, choice of chicken or veg in economy (4 or 5 choices in Business). Clean, shiny new airport. Feels a notch or two above Air India. Ceylon tea, of course."

Points positifs : "Nothing"
Points négatifs : "Everything. People, plane, boarding process"

Points positifs : "Everything is ok. I am happy."

Points positifs : "Friendly and efficient"
Points négatifs : "Bus boarding"

Points positifs : "easy check in, left on time, arrived on time, bags on time, no problems"
Points négatifs : "tough time - 9:50 p.m. departure, near midnight arrival after turning the time back 90 minutes,"

Points positifs : "With airlines like Frontier & United in the U.S. providing such dismal service (in every aspect) it was truly a refreshing change! Took me back to the days when flying was luxury."

Points positifs : "Chennai to Columbo was nice and easy, on time."
Points négatifs : "No liquor served."

Points positifs : "Loaded passengers quickly with so many issues at the airport"
Points négatifs : "No thought to seating and how they change and scatter families in different places not too far from each other. Plus seats were confirmed."

Points positifs : "Once we were in the air (see below), everything was very good."
Points négatifs : "Poor organisation at the airport (maybe notGulfAir's fault). Flight slightly delayed. Gate changed at last minute, board said "Boarding now", but we then waited something like 30 minutes at the new gate to actually start boarding."

Points positifs : "On the 15th. Nov during my flight to India, I have made an online check in though did not receive an e ticket. I arrived the airport 70 min before the flight. The crew on the check in counter refused to issue me a ticket and insisted that I have missed my plane abd I need to purchase a new ticket. They even refused to check if I have made an online chick in. The gulf air online system, did not show me that I have made an online checkin. Unfortunately, the problem was solved by asking someone who work in the airport ( not gulf airlines representative) to check if I have made and online check in and to issue me a ticket to pass through the security control"

Points positifs : "Crew was very nice in business. Very helpful and catering to every need."
Points négatifs : "The entertainment. Hollywood movies were not working."

Points positifs : "Crew was good"
Points négatifs : "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."

Points positifs : "Crew was good"
Points négatifs : "As always the seats were tight."

Points positifs : "Yes"
Points négatifs : "Need better food"

Points négatifs : "The flight should be on time and not late."

Points positifs : "On time flight Good services New aircraft"
Points négatifs : "Nothing"

Points négatifs : "Return flights delayed. Delay same as flight time so not great."

Points négatifs : "Boarding took too long"

Points positifs : "prices, efficiency, helpful crew"
Points négatifs : "they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time."

Points négatifs : "There is no Priority for business class"

Points positifs : "Wonderful crew - flight good"
Points négatifs : "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"

Points négatifs : "."

Points positifs : "Coffe"
Points négatifs : "Have to wait along time to get the tickets of the connection"

Points positifs : "Excellent new Dreamliner. Seat very comfortable"
Points négatifs : "Extremely poor movie/TV choices Crew didn't smile much!"

Points positifs : "Boarding was on time and the crew are very nice"
Points négatifs : "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"

Points négatifs : "onboard entertainment is very limited"

Points négatifs : "Too much money taken by the airline even though I had bought insurance"

Points négatifs : "The flight was held back for late arrival of some passengers which resulted in delay in departure"

Points positifs : "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
Points négatifs : "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."

Points négatifs : "Food was not so great. Could have been better"

Points positifs : "Almost no wait time to get checked in"
Points négatifs : "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."

Points positifs : "The Staff were very courteous and worked efficiently during serving food and prompt when called for assistance."
Points négatifs : "On my way from London to Bahrain the flight was having two toilets in non working condition through out the flight. So only two were operational. Whatever the issue was never fixed till we reached Bahrain."

Points positifs : "Everyone was professional and helpful"
Points négatifs : "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."

Points négatifs : "add phone outlet to your seat"

Points positifs : "Crew"
Points négatifs : "The Food Choices"

Points positifs : "Food and the crew"
Points négatifs : "The air sucks in the flight"

Points positifs : "The air hostess"
Points négatifs : "The delay"

Points positifs : "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Points négatifs : "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"

Points positifs : "The crew is nice and very responsive."
Points négatifs : "The food quality is low. The available onboard entertainment is very limited."

Points positifs : "i like the smile of the staff"
Points négatifs : "none"

Points positifs : "Good film selection, great beverage options."
Points négatifs : "The sandwiches were pitiful. Not enough chicken salad for the bread and egg salad sandwiches for the children was a poor choice."

Points négatifs : "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"

Points positifs : "Everything went well."
Points négatifs : "Nothing"

Points positifs : "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"

Points positifs : "My flight was very relaxing. it was a shorter flight than displayed on the website which was a plus."
Points négatifs : "The only hiccup was the 30min delay before borading"

Points positifs : "I really liked the crew treatment, they were polite and we well served by them ."
Points négatifs : "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."

Points positifs : "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
Points négatifs : "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"

Points positifs : "The security check was horribly handled. There was a chance for missing the flight."

Points positifs : "We landed safely and everyone got off the plane."
Points négatifs : "Gulf air has decided to do "silent boarding" - so we were late boarding our flight because even though we watched the gate- it never filled up, there were never lines, no announcements, no lights signaling anything. Our captain took VERY sharp and hard dips and turns during our flight. He even dropped altitude so quickly that some women on board yelled out in terror. No announcements were made as well by the crew or captain regarding these very uncommon experiences of turbulence or announcements to remain with ones seat belt fastened. Finally, the man driving the bus from the plane to the door at Manama airport was too busy talking to the men who decided to sit in the front seat of the passenger bus and not look on the road in a busy air traffic area. I'm literally blown away at how everyone was safe and made it from point a to point b. I'm also horrified at the lack of communication or safety precautions."

Points positifs : "Short flight. Nice crew."
Points négatifs : "Small economy vlass"

Points positifs : "Timing and service"
Points négatifs : "Everything about the flight"

Points positifs : "Clean and efficient flight. Departure and arrival on time."
Points négatifs : "maybe a smile or something from the crew members? Emirates is friendlier... All the girls seemed very sad and did not really made me feel welcome... Overall good service, so this is minor."

Points positifs : "On time flying, entertainment"
Points négatifs : "The custurd sandwich, they could have just simply serve cheddar cheese sandwich. He kids meal was very good though"

Points positifs : "Service"
Points négatifs : "Na"

Points positifs : "Excellent value for money fare All Gulf flights I have been on recently (12) were on time Comfortable seats in economy Excellent entertainment system Plane not full so plenty of room. Gulf often not full so well worth a try."
Points négatifs : "Staff inattentive on overnight flight - no water brought round etc Awful breakfast - egg was dried I think - inedible"

Points négatifs : "Food was below average Crew handling is average Timing of flight and boarding is very bad. No entertainment provided."

Points positifs : "It was as expected satisfed"