Trouvez un billet d’avion pas cher pour Panama City Beach

Points positifs : "Good was decent."
Points négatifs : "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."

Points négatifs : "Wasn't Virgin Atlantic, it was delta. We thought we were flying Virgin Atlantic. Dissapointment #1 Interactive TV's were horrible and required assistance to work them. Touch screens weren't responsive. Food was bad."

Points négatifs : "member of cabin crew chewed gum. no food selections left by time cart reached my seat."

Points positifs : "Crew were great and friendly."
Points négatifs : "Not enough room in the seats and not enough leg room. Unable to sleep as we could not get comfortable. No where to put rubbish when eating the meals etc."

Points positifs : "Food was great. Complimentary wine a nice touch."
Points négatifs : "The leg room was so short. There would be no way to do the safe landing positions. and the head rest forces your head forward. Very uncomfortable."

Points positifs : "Great Service, comfortable seats, good choice of movies"
Points négatifs : "Food...Does not encourage healthy eating...but I this is nothing our the ordinary for flights"

Points positifs : "Professional crew, on time departure and arrival"
Points négatifs : "Very cramped seating, almost uncomfortable"

Points positifs : "Crew was attentive."
Points négatifs : "I remember Virgin flights being so much fun. Food was awful. Seats were okay as far as legroom. I was in economy so I expect to be treated like cattle. I've heard of international flights having Wi-Fi. Virgin doesn't seem to offer that option. I was hoping to be able to work a little. I used to be a loyal Virgin Atlantic traveler and I've noticed a decline in quality since I last flew with the airline. I've flown other carriers, including British Airways and always preferred Virgin. I'll explore other airlines going forward."

Points positifs : "On time departure/arrival"

Points positifs : "Free dinner in lounge before flight; fully reclining seats; pleasant staff"

Points positifs : "Great crew, good in-flight movies. Good food."
Points négatifs : "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."

Points positifs : "Courteous and attentive crew from baggage check in thru baggage claim."

Points positifs : "The seating in upper class is unconventional and uncomfortable."
Points négatifs : "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."

Points positifs : "Crew was generally nice and caring."
Points négatifs : "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Points positifs : "Everything was easy"
Points négatifs : "Business class seats are snug for big people compared to other airlines"

Points positifs : "Crew was nice"
Points négatifs : "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Points positifs : "Crew was great!"
Points négatifs : "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Points positifs : "The food was good. The lane was comfortable"
Points négatifs : "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."

Points positifs : "The roomie seats, the USB port, and in flight entertainment"
Points négatifs : "Child free section"

Points positifs : "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."

Points négatifs : "Getting home 5 hrs later than planned"

Points négatifs : "Good overall"

Points positifs : "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Points négatifs : "I wasn’t told about my baggage were being delivered through different airlines the other day!"

Points positifs : "Everything (with the exception of the subject below), thank you. One thing that really surprised me, though, is how much I liked the eggs (on both flights) and what went with the eggs, like the spinach and potatoes and bacon on this flight and the potatoes and sausage (and was there something else?) on the next flight. Kudos for making something that has got to be cheap taste good. Thanks."
Points négatifs : "Come to think of it, there was one thing that I didn't particularly like, and that was how the headphones only worked on one side only (there was only audio on one side). At first I thought that maybe I had just gotten bad headphones, but the my next flight was the same: the headphones also only played audio on one side."

Points positifs : "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Points négatifs : "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."

Points négatifs : "Bathrooms needed more cleaning mid-flight."

Points positifs : "The flight felt so short, service was amazing, food was good. Great overall experience."

Points positifs : "Staff. Very couteous.polite. friendly."
Points négatifs : "Good.entertainment choices."

Points positifs : "Crew were friendly and courteous"
Points négatifs : "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"

Points positifs : "Crew was amazing and we got fed so often. The movie choices were good."
Points négatifs : "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"

Points positifs : "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Points négatifs : "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."

Points positifs : "Crew were great"
Points négatifs : "Uncomfortable to sit for eight hours"

Points positifs : "The crew was professional, responsive and friendly."
Points négatifs : "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Points négatifs : "Why do I have to get a new boarding pass in London"

Points positifs : "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Points négatifs : "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."

Points positifs : "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Points négatifs : "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Points positifs : "Food and service was ok"
Points négatifs : "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Points positifs : "Plane was about 30% full so plenty of room to stretch out. Friendly crew."
Points négatifs : "Flight left 50 minutes late because they'd lost the paperwork and had to get new copies.... not very professional! I can understand a delay due to weather or technical issues but losing paperwork shouldn't happen. The food portion was very small for an international flight."

Points négatifs : "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."

Points positifs : "in flight experience is above average"
Points négatifs : "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."

Points positifs : "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Points négatifs : "I would have appreciated another round of hot drinks."

Points négatifs : "Service is super fast"

Points positifs : "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Points négatifs : "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."

Points négatifs : "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"

Points positifs : "Food, crew and overall experience was good"
Points négatifs : "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "The crew was friendly and did a great job."
Points négatifs : "The seats were a little tight."

Points positifs : "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Points négatifs : "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"

Points positifs : "The flight attendants and food were excellent."
Points négatifs : "The volume for my seat's media was not working."

Points négatifs : "The bag hanging down from the bottom of the seat in front of me."

Points positifs : "Comfort was about equal to any other flight I've taken. Most of the crew members were friendly. Free wine."
Points négatifs : "The in-flight entertainment choices were lame. I suppose most people sleep on long flights. The food was not great. Mostly edible if you're really hungry. There was not enough room for everyone to put a carry on in an overhead bin. Luckily, I'm short and I keep mine under the seat."

Points positifs : "Refreshments we're good and the crew was nice."
Points négatifs : "There weren't any screens in the headrests for individual movie-viewing."

Points positifs : "flying alone I had lots of room"

Points positifs : "The flight attendants were the most rude and upsetting people o have ever felt with"

Points positifs : "The crew were excellent and very professional. It was not a full flight and boarding was quick and easy. We landed almost an hour early. When we made the reservation we were told it was an 8 hour and 50 minute flight but we got there in 7 hours and 45 minutes, more than 1 hour early. It would be good to know the real timing so that meetings could be planned in a timely way."
Points négatifs : "This is a code share with American Airlines and an American Airlines plane and crew and it is an out of date plane. There were no individual screens only 1 screen hanging down every five or six seats. The seats are very, very narrow. The cleanliness of the tray tables were gooey and full of crusted dirt as were the seat areas in front of the tray tables. I was told that they fly an even older plane from Europe to NY, which is an old one aisle plane. Not sure why AA continues to use such out of date planes but if they use planes from the 1980's it seems to me that they should charge 1980 prices!"

Points positifs : "Efficient boarding, on-time departure, early arrival, pleasant crew, plenty of refreshments. Bravo!"
Points négatifs : "Old entertainment system with screens overhead. Kind of a shame. When will American have in-seat entertainment systems on transatlantic flights?"

Points positifs : "When a flight takes me safely from point A to point B I am very well satisfied. The crew was very nice and helpful, the food was very plentiful and was tasty and there was a lot of entertainment to choose from. The seats were quite comfortable as well."
Points négatifs : "I have no complaints."

Points négatifs : "Flying old dilapidated 767-300 on 10.5 hour overseas flight is not a good idea Crappy seats, no in-seat entertainment, non-working overhead lights on the first flight... AA in it's usual glory. Mediocre company at best."

Points positifs : "Not a full flight able to stretch out and crew friendly"
Points négatifs : "The plane was dirty, crumbs and stains on seats. Unfortunately no individual entertainment screens with limited offerings overhead makes for a long transatlantic flight but would fly again for the price."

Points positifs : "Nothing special"
Points négatifs : "The plane for the flight Miami to Paris was very old plane, hugly and video system in the plane didn't work properly. About the food ? it was simply non acceptable About the return flight AA63 it was scheduled for a departure at 10:50 AM and we leave at 2:40 PM ?"

Points positifs : "I really appreciated the drink cart coming through several times. The air is so dry on a plane, it's nice to stay hydrated."
Points négatifs : "One older flight attendant was rude to the younger for no good reason. She was abrasive throughout the flight. The rest of the flight attendants were great."

Points positifs : "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Points négatifs : "Aucun commentaires negatifs"

Points positifs : "The crew was friendly."
Points négatifs : "The entertainment was poor for a 9 hours flight."

Points positifs : "Crew attitude to work in a plane model that should be retired."
Points négatifs : "Insane for AA to still use a 757 for a intercontinental flight."

Points positifs : "It was nice to be on a plane where we could sit with just the two of us.I was finally able to sleep on the long segment with the aid of sleeping aids."
Points négatifs : "The crew seemed like they didn't really care about the passengers. I even heard one comment,"Last call must have been made looking at the amount of wine thats been used." It was not very professional."

Points négatifs : "There was just two options for food: Pasta or meatball!!! This is not what other airlines offer in long distance flight. I will be careful not to take a flight that is combined with AA."

Points positifs : "not crowded"
Points négatifs : "British Airways cancelled my return without warning or even notice, I found by chance a few days before my return trip while checking the schedule. I had to spend an hour on the phone between British Airways and their code share on American Airlines and rebuy my seats on American. I am still waiting for the re-imbursement of the first cancelled seats ..."

Points positifs : "Attentive crew,"

Points positifs : "Treated very well. Shout out to a flight attendant whose name I think was Renee - I could be totally wrong. Female, lives in NC. A kind, friendly flight attendant really makes a flight pleasant - especially a long flight."
Points négatifs : "The food, especially the snack, was awful. I'm not even sure what that snack was. I think it was melted cheese in bread. But it was bad."

Points positifs : "I really like the extra leg space compared to the previous flight on AA to Paris. The food was good. The attendants were very pleasant and professional. The boarding process was speedy."
Points négatifs : "Not coming back for beverage refills. It really irritated me that the person in front of me kept her seat pushed back when we were getting ready to land. She only put it in upright position when told to do so, but when the attendant past by, she promptly pushed it back again."

Points positifs : "at least flights were on time. 20 minutes delay is not bad."

Points positifs : "h."
Points négatifs : "I booked on BA I ended up on AA. US carriers to Europe gives inferior service vis a vis the competition if i wanted a US carrier I would have booked one. It was bait & switch. Compared to whats available in entertainment & comfort on flights, this was like a hires & buggy"

Points positifs : "Lots of food, good service."
Points négatifs : "No Wifi! I couldn't believe it... no Wifi whatsoever. I will now book flights based on Wifi availability as I lost hours of work I could have been doing."

Points positifs : "Being Priority customer big plus in international travel"
Points négatifs : "Nothing very eady flight"

Points positifs : "The TIMING AND ATMOSPHERE"

Points positifs : "Their planes are old and sadly in need of renovation, if not replacement. The crew do their best but everything is broken. Entertainment center on the back of the seat are so old it takes forever to download anything and it freezes all the time when it happens to work. The selection is very poor. There is NO entertainment for children."
Points négatifs : "The seats are very uncomfortable I felt I was seating on foam cushions that were at least 20 years old and totally burned out. The armrests were broken and could it move on the aisle side and could not stay upon the center side. I felt lucky to find my luggage at the end of the trip. I do love Finnair!!! And feel like you should tell AA to pay attention to the comfort of your passengers in coach class. They are only interested in business customers."

Points négatifs : "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Points positifs : "Nothing"
Points négatifs : "After bomb scare at gate we had a simple mechanical delay us another hour that should have been noticed and fixed during bomb scare delay. Food was scary."

Points positifs : "It was a direct flight"
Points négatifs : "Even with being checked in, the line was so long to check bags, it took over an hour. I had to run to catch my flight. Several people missed their flight. It was an 8 hour flight, with cramped seating, no internet, no TV. They ran out of meals with exception of vegetarian."

Points négatifs : "Booked Brittish Air. Got switched to American. Have flown both in the past & would NOT have chosen American. Now, we will not choose Brittish Air either, as we can't be sure we are really going to get the high quality of Brittish air or substandard American Airlines."

Points positifs : "Crew were very helpful and responsive. Request for extra water/drink met quickly. Entertainment options functional but limited."
Points négatifs : "Exchange students returning home to France were more interested in sitting with their friends than sitting in their assigned seats. As a result, our (2) originally selected, opposing seats on the aisle were not available without a fight--which we declined to enter into--and settled instead for an aisle seat and an adjacent center seat."

Points positifs : "I loved the easy texts I received from kayak to update me about my flight status because there was a change in gates and a delay etc."
Points négatifs : "Serveral people had been given the same seating assignment which caused a lot of confusion for passengers and angry passengers which lead to some heated conversations etc... Also, we were baking hot which sitting in the plane during the one hour delay and the ventilation seemed really poor."

Points positifs : "crew friendly and kind"
Points négatifs : "old aircraft for a long (delayed and diverted) flight - no personal screens, dripping ceiling, no vegetarian options for snack (just turkey sandwiches),"

Points positifs : "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Points négatifs : "Un terrible retard de conséquence lourde."

Points positifs : "Awesome crew, great food, landed early!"
Points négatifs : "No personal entertainment centers for individual passengers."

Points négatifs : "No tv."

Points positifs : "The flight attendants were nice."
Points négatifs : "Our flight after 3 hours was canceled. We were sent back through customs to get our luggage and waited in a long one like others to get new arrangements. When we went to the hotel it was not clear which one of the three ibis hotels to go to. Then went to the wrong one and no one could help us. From arriving early for our flight then getting to the hotel took over 9 hours.Then the next day when we had to board had to take stairs and a shuttle to get to the plane etc. the whole experience was not pleasant."

Points négatifs : "Check in online was not working (websites problems) thus huge line to check in at the airport and stress to not make it on time. Sadly not much time left in the terminal to enjoy a breakfast or doing some shopping."

Points négatifs : "Really uncomfortable seats, very cramped. Made me feel aick."

Points positifs : "We were feed a meal and a light meal during this flight. It was included with the flight and was tasty. We had access to TV shows, movies and games with no extra charge. We were allowed to check one piece of luggage per person with no extra charge. The flight attends were attentive and responded to needs without being asked."
Points négatifs : "The airline did a great job of keeping the line moving for getting boarding pass and checking baggage. Even the security line moved fast. The bottle neck was the line to get passports checked. I think they were understaffed. We almost missed our flight because of how long and how slow that line was."

Points positifs : "many empty seats, we could stretched out --good for customer, obviously not good for airline wine was served gratis good meals"

Points positifs : "Transatlantic flights can be grueling. This one was not. There was an excellent selection of films; the food was plentiful and a bit above the usual airline fare. This was a FinnAir/American flight--with absolutely no trace of FinnAir to be seen."
Points négatifs : "I don't see the need for any 'exit music'. everyone is anxious to get off the plane. Music does nothing to enhance this. Contemporary music is tough to avoid--you can't pump gas without a tinny speaker spewing out a tune. Paris restaurants are a delight in that for the most part they don't play music at all, and one I go to each year plays soft classical pieces---indeed a rarity."

Points positifs : "Flight attendants were super ... they handled a very difficult "drunk passenger" situation extremely well."

Points positifs : "The pilot kept us informed about a slight delay in the landing time."
Points négatifs : "I booked this flight through Finnair and was unable to confirm my reservation through their website. This was quite stressful before my departure from New York to Paris."

Points positifs : "Food was decent, crew was pleasant and flight was on time."
Points négatifs : "Plane was super old and worn out."

Points positifs : "Got a middle of the night call that our flight out of Paris was delayed 3 hours. Despite the sleep disruption, appreciated the early heads up."
Points négatifs : "This was the tightest coach cabin I've ever experienced. The heavyweight in front of me spent the flight in my lap. Food was pretty bad, too."

Points positifs : "Everything was how should be"
Points négatifs : "I like how you are now."

Points positifs : "I managed to slip ahead a couple of rows into what I guess was a slightly upgraded seating area. This resulted in my flight being very nice. But had I not been able to pull off this minor theft, I think it would have been miserable. Sitting up straight, without the seat ahead of me reclined, my knees touched the back fo the seat in front of me. It felt like I was sitting at a table in a kindergarten classroom, not a chair meant for an adult. In the upgraded seat I was very comfortable. Staff on board was friendly and helpful throughout the flight."
Points négatifs : "I haven't flown American Airlines in quite a while and one gets quite spoiled flying on Emirates or Qatar or Singapore or Norwegian or whatever other airlines. It's easy to forget how utterly mediocre AA is. The food isn't great, the air quality on the flight is terrible and leaves you feeling oily. They don't air-condition the plane until after everyone is boarded so the whole process is hot, sweaty, and unpleasant. Many of the staff are flat out rude to people (I was never on the receiving end, but I overheard what I considered very abrasive tones to others). And so on. Ideally I'd fly on other airlines I think."

Points positifs : "Vêry pleasant flight."
Points négatifs : "Nothing"

Points négatifs : "Peu d'espace pour le confort."

Points positifs : "Le fait que ce vol soit opéré par Air Canada"
Points négatifs : "Le vol annulé pour cause do'rages, alors que d'autres avions décollait, et qu'aucune compensation, ni solution soit trouvé pour compenser. Cette expérience est juste inimaginable !"

Points négatifs : "poor food no special care for kids as by other companies no entertainment system available"

Points positifs : "Personnel dans l'ensemble très agréable, enregistrement des bagages très simple et personnel aidant"
Points négatifs : "Personnel juste avant l'embarquement très désagréable et hautain avec une autre famille, une attitude plus courtoise aurait été plus professionnelle et nettement plus adaptée"

Points positifs : "Rien"
Points négatifs : "Mêmes commentaires que pour le trajet IAD-IAH, a l'exception que l'enfant mineur à pu voyager dansce segment avec son père."

Points positifs : "Rien"
Points négatifs : "Le fait que malgré que nous étions une famille de 4 personnes sous la même réservation et avec un enfant mineur (10 ans), nous avons été tout le temps séparés et le mineur à même du faire ce trajet toute seule avec 2 autres passagers inconnus à ses côtés. Inadmissible ! En plus, état de propreté des sièges laisse beaucoup à désirer. Finalement: nourriture payante + divertissement payant !"

Points positifs : "Sièges classe économique assez comfortable pour un long courrier."
Points négatifs : "Etat de propreté de l'avion. Beaucoup de salissures dans et autour des sièges."

Points positifs : "Flying the the new 787 was good; not great - seating is still very tight, but that is the nature of flying; I get it. For what it is - no disappointments."

Points positifs : "Compagnie dans les temps Personnels sympa"
Points négatifs : "Le comfort des sièges"

Points positifs : "The United ground crew who assisted me on boarding the flight."
Points négatifs : "The delay in take-off. And most of all, the CDG as a point of connection - not a fault of the airline."

Points positifs : "Boarding was quick and efficient and our delay today was linked to our wait for the plane to be de-iced. Food service however is too long as they split the food first then drinks then desserts which really makes the whole service in three steps much longer and that's not counting the fourth time they come to pick up thrash. Crew however was pleasant."

Points négatifs : "A mechanical issue delayed our return by over an hour. I guess they didn't know the extent or the time needed to repair, so we boarded at the regular time and sat in the plane. Good cabin crews both ways. Food meh. The 787 over was much better than the aging 767 coming back. I like the new app based entertainment system."

Points positifs : "Staff was nice and plane wasn't full so had space for better sleeping since there was nothing better to do on the plane."
Points négatifs : "I was very disappointed. Why spend so much money on updating first class and business when the rest of the seats are completely out of date. I couldn't even charge my phone to get ahold of my ride when we landed. And the tiny screens barely worked, couldn't even watch a movie because it just froze up the whole time."

Points positifs : "I like that the plane was very clean and modern. The staff very nice and speaks both english and french."
Points négatifs : "nothing"

Points positifs : "Like? The staff were courteous."
Points négatifs : "The plane was old. The seats worn out and hurt my back. United has reall won the race to the. Orrin among US airlines."

Points positifs : "The staff was very friendly and the flight was smooth."
Points négatifs : "The food could have been a little better, but I know it's a hit and miss thing."

Points positifs : "Left on time arrived on time. Good flight"
Points négatifs : "Food and going to Paris from Washington temperature in the plane very very cold. Request to staff to be able to coin tease it but didn't do anything. On way back asked if it was possible to get a newspaper and attendant answer very impolitely that was for business and she didn't think it was going to be nothing left. Being polite and accommodating is part of their job."

Points positifs : "flights were on time with early arrivals."

Points positifs : "Virtually empty flight"

Points positifs : "The man at the gate who helped us board went beyond what we expected by loading luggage in the overhead bin. The attendant Sherry was incredible--friendly, helpful, and considerate for all aspects of the flight."
Points négatifs : "My seat didn't recline properly."

Points négatifs : "1h delayed but warned about it hours before"

Points négatifs : "Fly was late. Luggage delivery was slow."

Points positifs : "Crew did a nice job, food was average."
Points négatifs : "Not UAL's fault, but airports are a hassle, little space for carry on since the big charges for checking luggage, etc. I now fly as seldom as possible."

Points positifs : "There was more room on this flight. Comfortable. Staff was nice."
Points négatifs : "Gate change/delay"

Points positifs : "Boarding I guess was good. Flight was on time and arrived early in San Francisco."
Points négatifs : "This was not a Luftansa flight, it was United. The crew was okay, but were not very good with putting any effort in for the passengers. The entertainment systems were clunky, slow and unresponsive. They looked old and/or just poorly designed or implemented. Could have just been cheap? Mine froze during the flight and never worked after that. The food was some of the worst I've ever had on a flight. Don't choose the vegetarian option unless you want an upset stomach. Seats were cramped and uncomfortable, but at least we got a clean blanket. They kept the plane cold for some unknown reason, so we needed it."

Points négatifs : "I couldn't put subtitles in French on English movies. 8 could only watch them dubbed. I didn't understand this as it seems standard for all other flights I've taken."

Points négatifs : "Tried to change flight to different day, and agent said it was available. I had to call them to find out not only was the flight no longer available, but there were none in the same time frame I needed and the next option would cost $1500+. I lost over $575 for a flight I couldn't even take. DO NOT BOOK ON KAYAK!"

Points négatifs : "Our flight was not operated by Lufthansa but by United Airlines. We received no email notification of this change and were very confused when we arrived at the airport and Lufthansa employees told us they don't operate a flight direct to New York. The flight was very nice with United but notice of this change was needed."

Points positifs : "Everything"
Points négatifs : "None"

Points positifs : "I liked that we landed early, but the airport was not ready for us, so practically all the advantage of the early landing was lost. The food was decent, but the final snack was kind of rushed. We had a safe, relatively smooth flight."
Points négatifs : "I couldn't hear many of the announcements and the intercom quality was poor. Seating is always cramped in Economy, especially on a crowded flight."

Points négatifs : "Touch screen on the outgoing flight was awful...the right half didn't work so pretty much no selections could be made. The return flight screen functioned ok. Also, no USB charge port on either flight!"

Points positifs : "The flight staff was really nice and attentive. They provided food and drinks."
Points négatifs : "The flight got delayed a few times and there was a lot of turbalanece."

Points positifs : "Attendant kept re-filling our wine glasses! Very friendly!"
Points négatifs : "A little more leg room would be nice."

Points positifs : "My ticket was with Lufthansa but the airline was in fact United Airlines. My original flight was from Paris to Newark. The United flight was cancelled with no explanation. So there was nothing to like."
Points négatifs : "The United flight was cancelled with no explanation. My orignal ticket was for a direct 8 hour flight. When my flight was rescheduled it was with a connection in Washington, D.C. with a 4 hour lay-over. I arrived home almost 5 hours later than scheduled. Awful experience!"

Points positifs : "The flight was smooth with a perfect landing, so I was happy with the pilot."
Points négatifs : "The United Airline Flight Attendants who were French were rude. The pilot announced that several of them were retiring after working for 50 years. I think they stayed in their jobs too long because they were very abrupt when I asked for a USA custom form instead of a French form."

Points négatifs : "my light does not focus on my area, but on neighbor's area."

Points positifs : "The purchasing experience was great."
Points négatifs : "Had to pay for the 2nd bag for an international flight. Didn't expect it."

Points négatifs : "The lousy attitude, mediocre equipment, non-proactive planning to prepare for a known problem......overall, this is not the airline, I used to fly few years back. I think, United knows that there are not many options for New Jersey residents to fly anywhere, without being on UA flights so they take customers for granted.......Well, it won't be for too long, if they don't get their act together.......People will start driving to Philadelphia and find themselves other choices......"

Points négatifs : "Plane was small with very loud engine"

Points positifs : "The seats were comfortable and the movie selection was expansive ."
Points négatifs : "There was no seat available when I arrived so I had to wait outside the gate for a long time while the crew found one. There was a shortage of blankets. The food was not as palatable as I expected."

Points positifs : "Nothing much"
Points négatifs : "Service needs to be radically improved."

Points négatifs : "Flight was canceled completely. No email was send about the cancelation or explanation. Agents weren't helpful with readjusting flights"

Points positifs : "I got a seat that had extended leg room so that was good."
Points négatifs : "The plane was relatively old and therefore the entertainment system was very poor. The screen quality was bad and could hardly see the movies. The touch screen did not work well and the screen kept falling down (I had one that came out of the arm of the seat). I noticed those around me had the same issues with their entertainment systems. The service on the plane was just adequate with the staff fairly efficient but not very outgoing or positive. I recently flew LOT and Lufthansa internationally in coach (economy plus) and they provided better meals, towels for washing, more and frequent drink runs and better snacks. Overall, just a mediocre flight -- not terrible, but not good."

Points positifs : "The staff are friendly and cordial despite passengers weary of long lines."
Points négatifs : "You should warn travelers,especially in summer, to get to the airport at least 3 hours in advance. The lines for check-in with United Airlines are very long and slow and other check-in points have long lines. The staff are very nice and friendly, however."

Points positifs : "Once I was on the flight it was fine except for the food which was decent"
Points négatifs : "On my outbound flight from IAD to BRU my flight was delayed 3.5 hours because the "plane was late to arrive". Seems like this happens a lot on United flights. The staff at the gate of Dulles airport were extremely rude and difficult to deal with, which made it frustrating to try and figure out my connection situation. I missed my connection from Brussels to Paris and had to buy a train ticket for which I was not reimbursed by United. Then, on the way back from Paris, my flight was delayed 2.5 hours for the same reason. At least this time I had a direct flight. This entire experience makes me think twice about flying United again. I live in DC and it would be just as (in)convenient for me to go to BWI instead of Dulles for international flights, where there seems to be more options outside of flying United."

Points positifs : "Food was surprisingly good . I had last row on plane, aisle seat in central section. Good because there are only 3 seats across. Flight attendants very pleasant."
Points négatifs : "The recline of my seat was not working properly. I could push it back and it would have been quite comfortable since seat slid forward a bit when back rest went back, but my seat would just spring back into upright position."

Points positifs : "I was satisfied with the friendliness of the flight crew. The comfort of the flight was satisfactory also."
Points négatifs : "I was unhappy with the handing of my luggage when unloaded plane side in Houston. The unwillingness of the representatives of United to help was extremely dissapointing. My flight being delayed I guess was just the icing on the cake."

Points positifs : "Good leg room. Good Movies. Good Service."
Points négatifs : "This was not Lufthansa, this was United."

Points positifs : "Not much"
Points négatifs : "To start the flight was 1.5 hours late leaving Chicago. About one hour late arriving in Paris. 15 to 20 minutes at a time!"