Trouvez des vols pas chers vers Shanghai - Pu Dong

Points positifs : Great crew, super clean and new plane

Points négatifs : Food is “unique” and entertainment options are a bit outdated

Points positifs : Crew member helped me get extra space for injured leg by having a passenger next to me find a new seat.

Points négatifs : Food

Points positifs : Crew members, especially Cooper Pan, were excellent, friendly, thorough, accommodating. I felt like a special customer on this flight! Food was very good, and I appreciated the options of different meals. Also very little turbulence. Thank you, Air China!

Points positifs : I booked this time China air for my parents and because of delayed flight we had very bad experience. Japanese boarding ticking staff were cooperative but seems they don’t have power

Points négatifs : They said they understand situation but they were afraid to solve but there were staff name Ms. Umeda Ms. Yasukawa and Ms. Ai were very nice trying to handling the situation but as we were very cooperative and understanding that not their fault. My parents are old my mother can’t walk probably and Blood pleasure patient. I ask for room in Beijing because of 18 hours delayed stay. But they failed for get Hotel. But Japanese staff were nice also crew. I would love to give 5/5 rating but honestly was bad experience only because of delayed flight and couldn’t get recovery.

Points positifs : Food was good

Points négatifs : British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good.

Points positifs : The entertainment was ok.

Points négatifs : The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif

Points positifs : Crew was friendly

Points négatifs : Service was slow and sparse

Points positifs : Crew was friendly.

Points négatifs : Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats.

Points positifs : Nice gifts for the kids Crue was super nice.

Points négatifs : Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.

Points positifs : Aeroflot was bad airline I will not fly with them again

Points négatifs : Aeroflot was bad airline I will not fly with them again

Points positifs : Landing

Points négatifs : Poor service onboard and on the ground

Points positifs : Service, food

Points positifs : Food was ok

Points négatifs : AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only

Points positifs : All great!

Points négatifs : if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Points négatifs : The seats are small with very little leg room

Points positifs : Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point.

Points négatifs : Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing.

Points positifs : Nice plane and crew.

Points négatifs : Many delays, lack of communication. Nearly two hours waiting on the tarmac.

Points positifs : Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Points négatifs : Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Points négatifs : Poor connection

Points positifs : Comfortable, kind staff, and great amenities provided on board.

Points positifs : Crew were very nice. Especially Pan (don't know his last name). Food was good, too. I appreciated having movies to watch from the screen on the seat in front of me.

Points négatifs : Too much turbulence! It was quite uncomfortable for a long time. There were not enough comforting announcements from the flight deck to explain it. Crew members need practice in pronouncing English, and louder. Crew volume was too low compared to captain. American movie selection was too limited.

Points négatifs : Delayed though can’t complain much

Points négatifs : Gate change notice

Points positifs : Good crews!

Points négatifs : I’m still at the airport. I haven’t gotten back to my final destination yet. The first flight got delayed and the second one left. Everything got messed up.

Points positifs : The crew were all nice.

Points négatifs : Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Points négatifs : Checking, boarding and overall experience

Points positifs : FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Points négatifs : 5 stars all around

Points positifs : Not amazing...rather lack of attention.

Points négatifs : It was 20 of us in the cabin. Better attention? More alcohol?

Points positifs : nothing

Points négatifs : the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Points positifs : Amazing crew.

Points positifs : The customer service rep from the United at the check-in was awesome.

Points négatifs : I bought my ticket from justfly.com. My vegan food choice did not feed into Air China. I had no food.

Points négatifs : I experienced a long delay and got stuck sitting in plane got another 2 hours after boarding before we could take off

Points positifs : All went right namely the seats but the luggage condition is the worst

Points négatifs : Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France

Points positifs : Great newer plane, great service!

Points négatifs : the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Points négatifs : They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Points positifs : Nothing

Points négatifs : Not only was the flight hours late but there was practically no communication what was going on and what to expect.

Points positifs : The crew was polite

Points négatifs : A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland

Points positifs : uncomfortable seats, narrow space

Points négatifs : If the plane had some wifi, better food,

Points positifs : Service.

Points négatifs : Space in between seats - very tight

Points positifs : Экипаж компетентный, внимательный и вежливый

Points négatifs : Отсутствует интернет, нет розеток

Points positifs : TV on board

Points négatifs : The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Points négatifs : My flight was 5 hours late. They lost my bag with expensive stuff.

Points positifs : Great service and amazing crew

Points négatifs : All good!

Points positifs : Crew was friendly

Points négatifs : Service was slow and sparse

Points positifs : The crew was polite

Points négatifs : A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland

Points positifs : Flight at time. Arrived earlier than expected.

Points négatifs : I ordered a cava bottle and it was hot. But rest was ok

Points positifs : I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began.

Points négatifs : The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!

Points positifs : TV on board

Points négatifs : The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Points positifs : Aeroflot was bad airline I will not fly with them again

Points négatifs : Aeroflot was bad airline I will not fly with them again

Points positifs : Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.

Points négatifs : Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.

Points négatifs : I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.

Points positifs : TV on board

Points négatifs : The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Points positifs : Na

Points négatifs : Na

Points positifs : Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)

Points négatifs : Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.

Points positifs : Aeroflot was bad airline I will not fly with them again