Vol Shanghai - Pu Dong : Trouvez un billet d’avion pas cher pour Shanghai - Pu Dong

Points positifs : It's ok for business class. Crew and boarding is Pro smooth.

Points négatifs : Entertainment options are limited. Food could be better considering its business class.

Points positifs : the headrests in the AUH-MAD leg

Points négatifs : the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Points positifs : The crew was good. Loved the mango juice and veg food.

Points négatifs : The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Points positifs : the staff was very helpful

Points négatifs : the touchscreen didn’t always work

Points positifs : Cabin crew was super nice and the exit row seating has large amounts of leg room.

Points négatifs : N/A

Points positifs : na

Points négatifs : no space to store carry on bag food, crew's service, delay to depart

Points positifs : Food - Free dinners even for economy class. Entertainment - Every seat has a TV that offers multiple languages and tons of blockbuster movies from a variety of genres. They also offer many television shows in multiple languages and genres and video games. Roomy- The seats are as non-roomy as any airplane. However, the flight attendants don't give you any trouble when you want to just get up and walk around and talk to people. It gives the plane a roomy atmosphere. You can go to spacier sections of the plane to hang out.

Points négatifs : Nothing really.

Points positifs : Seats were comfortable and staff was lacki g customer service

Points négatifs : I felt abandoned by crew when asking for water

Points positifs : The flight was on time

Points négatifs : Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it.

Points positifs : Friendly and courteous

Points négatifs : Like that is good

Points négatifs : Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board

Points négatifs : Organisation at the airport

Points positifs : Nothing

Points négatifs : My luggages are lost

Points positifs : The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Points positifs : Nothing

Points négatifs : Descent and landing were not pleasant while the weather was fine

Points positifs : Professional crew. Good simple check in.

Points négatifs : Nothing.

Points positifs : Customer care was super supportive

Points négatifs : Inflight sandwiches

Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Points positifs : Crew good and seat OK but not exceptional for business class

Points négatifs : Food was average - main course could have been better. Range of movies ok but not great

Points positifs : Crew was great. Peppy and kind.

Points négatifs : ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Points positifs : Again staff was very friendly and helpful.

Points négatifs : That since it was a shorter flight no tvs.

Points positifs : Great flight

Points négatifs : The sitting was so very small, I never traveled so crumpled.

Points positifs : Very happy with all the services!

Points négatifs : The seat super uncomfortable and narrow.

Points positifs : You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.

Points négatifs : You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....

Points positifs : Yes

Points négatifs : It was comfortable flights, reasonable price , very nice crew, they got me all I need.

Points positifs : Great

Points négatifs : Everything is fine

Points positifs : I got back to London ahead of schedule, which was nice

Points négatifs : The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Points positifs : All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Points négatifs : The entertainment wasn’t working initially.

Points négatifs : The window seats in these new airplanes are freezing.

Points positifs : I was fortunate the person in front didn’t lean back

Points négatifs : On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Points positifs : The food and very professional and friendly service.

Points négatifs : Nothing.

Points positifs : Taking off on time. Good service and helpful from all the stuff.

Points négatifs : Keep it like that

Points positifs : It was ok.

Points négatifs : N/A.

Points positifs : The crew was professional & friendly

Points négatifs : Food was terrible honestly, entertainment system didn't work on 1st flight.

Points positifs : Usual faultless KLM experience

Points négatifs : Nothing.

Points positifs : Muslim food

Points positifs : Flight and the crew!

Points négatifs : Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Points positifs : Comfortable, kind staff, and great amenities provided on board.

Points négatifs : I miss the flight and I need to change it please

Points négatifs : Kiosks in Guangzhou would not accept passport, perhaps because I am a foreigner. This forced me to wait in line with checked bag customers, though I only needed a boarding pass.

Points positifs : Great crew. Food. Lay flat bed.

Points positifs : Nothing to like

Points négatifs : No entertainment, un friendly crew, terrible food

Points positifs : I like the atmosphere of the Swiss airline company, checking in, flights was excellent

Points positifs : Staff was very friendly and loved the food.

Points négatifs : For economy class, nothing.

Points positifs : Great smooth flight, crew were friendly and many movies and shoes to choose from.

Points négatifs : Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Points négatifs : I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Points positifs : Decent price for economy comfort seat, 4A.

Points négatifs : The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Points négatifs : Delay due to strike

Points positifs : Klm's consistantly high standards in everything they do.

Points négatifs : Nothing

Points positifs : Great helpful flight crew

Points négatifs : Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Points positifs : Good crew, food was good for airline food. Entertainment offerings were good.

Points négatifs : Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.

Points positifs : The crew was very professional and courteous.

Points positifs : The crew was amazing. They left snacks and drinks out in between service.

Points négatifs : The sitting was so very small, I never traveled so crumpled.

Points négatifs : Seat could have been more comfortable but the leg room was good

Points positifs : Excellent

Points positifs : The crew was very professional and courteous.