Vol Trondheim : Trouvez un billet d’avion pas cher pour Trondheim

Points négatifs : When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Points négatifs : Information on arrival time was not correct

Points positifs : Nothing

Points négatifs : Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Points positifs : Great crew.

Points négatifs : Ran out of business class meal. Substituted a Econ class.

Points positifs : Decent price for economy comfort seat, 4A.

Points négatifs : The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Points négatifs : The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Points négatifs : All of the less than good, obvious!

Points positifs : Good amount of space on the plane, lots of movies to watch, good food and drink.

Points positifs : Planes were on time and connections made.

Points négatifs : One bag delayed as not put on flight and food could be better.

Points positifs : Loved the smooth ride.

Points négatifs : Bathroom was pretty nasty

Points positifs : Staff were professional and polite.

Points négatifs : Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Points positifs : The crew was very attentive.

Points négatifs : The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.

Points positifs : Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Points positifs : Very enjoyable great staff,

Points négatifs : Lower prices

Points positifs : The seat was not as cramped as the Greenland Airways flight preceeding this.

Points négatifs : Not having additional fees for baggage. Please disclose that as part of the ticketing.

Points positifs : Decent price for economy comfort seat, 4A.

Points négatifs : The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Points positifs : Information sharing by pilots and crew. Economy class leg room is good.

Points négatifs : All good up to the level

Points négatifs : A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Points positifs : Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Points négatifs : Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Points positifs : The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Points négatifs : The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Points positifs : The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Points négatifs : Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Points positifs : The crew was great! The seats are never comfortable on economy flights.

Points positifs : Helpful crew Good food

Points négatifs : Our luggage came back damaged and open !

Points négatifs : I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Points positifs : Nice and attentive crew.

Points négatifs : Seats not comfortable in premier economy.

Points positifs : Cops is always a good reason to flight

Points négatifs : They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Points positifs : The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Points positifs : The flights and food were good. no problems there.

Points négatifs : There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.

Points positifs : Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Points négatifs : No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Points positifs : Swedish lady good, Spanish lady not as much.

Points négatifs : Spanish lady.

Points négatifs : When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Points positifs : Decent price for economy comfort seat, 4A.

Points négatifs : The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Points positifs : Professional crew. Good simple check in.

Points négatifs : Nothing.

Points positifs : The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Points négatifs : Flight was delayed, had to run to my next connection flight.

Points positifs : The crew was perfect

Points négatifs : No wi fi on the plane.

Points positifs : Crew were very good.

Points négatifs : No vegan food available.

Points négatifs : Seat recline was broken- wouldn’t hold position.

Points négatifs : The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Points positifs : They crew were super amazing the food was delicious

Points négatifs : Well I’m tall and I was having a little trouble sleep

Points positifs : Not even a bump ...seriously an amazing plane and pilot!

Points négatifs : The afternoon snack was disgusting ....(not just my exclusive opinion)

Points négatifs : I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Points positifs : crew attentive the plane is very clean