SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
| Code IATA | SK |
|---|---|
| Itinéraires | 550 |
| Itinéraire le plus populaire | Oslo-Gardermoen à Trondheim (Vaernes) |
| Aéroports desservis | 123 |
| Aéroport le plus populaire | Oslo-Gardermoen |
Points positifs : Crew was great. Flight was clean.
Points négatifs : I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.
Nice flight
Points positifs : I liked the service and the food
Points négatifs : The lack of movie choices
Points positifs : The crew was very attentive.
Points négatifs : The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.
Points négatifs : Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS
Points positifs : Ontime and efficient boarding with polite crew.
Points négatifs : Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.
Overall great
Points positifs : I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.
Points négatifs : I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.
Points positifs : Crew was sour.
Points négatifs : Crew could have been friendly.
Free snacks please
Points positifs : Professional crew
Points négatifs : I think for the price I paid for the flight there should at least be a free snack to go with the free drink.
Top of the range airline.
Points positifs : Calm, friendly and professional crew, good food and spotlessly clean aircraft.
Points négatifs : Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been.
I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.
Points positifs : The plane was nice and comfortable. The flight was only about 40 minutes.
Points négatifs : Everything was fine. A very quick, easy flight at the end of a long day for me.
Points positifs : The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.
Points négatifs : It was just a relatively quick, unremarkable flight.
Points négatifs : No food, no entertainment. Ridiculous!! Not even a damn sandwich!!
Points positifs : Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside
Also, the one cabin crew
Points négatifs : my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.
Points négatifs : It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.
Points positifs : Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.
Points négatifs : I can’t think of anything to improve on.
Points positifs : Swedish lady good, Spanish lady not as much.
Points négatifs : Spanish lady.
Points positifs : Crew was very friendly and helpful. Entertainment had plenty of choices.
Points négatifs : The seats were very hard. It was very uncomfortable sitting that long I’m those seats
Points positifs : No
Points négatifs : Everything
Points négatifs : Helpful flight attendant, kind check in attendant
Points négatifs : Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.
Points positifs : The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....
Points négatifs : Only serving beef as meal in economy was not great. A choice would be better.
Points négatifs : Meal choices - only serving beef in economy was not great.
Points positifs : To reach the goal.
Points négatifs : Food. Time.
Points négatifs : Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,
Points positifs : Crew was good, especially from Beijing to Copenhagen
Points négatifs : The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.
Points positifs : Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.
Points positifs : crew was pleasant
Points négatifs : boarding was chaotic
Points négatifs : The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.
Points positifs : Yes
Points positifs : Row of seats to myself. Free coffee.
Points négatifs : Coffee refill.
Points positifs : The seat was not as cramped as the Greenland Airways flight preceeding this.
Points négatifs : Not having additional fees for baggage. Please disclose that as part of the ticketing.
Points négatifs : Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge
Points négatifs : no peanuts?
Points positifs : Very enjoyable great staff,
Points négatifs : Lower prices
Points positifs : Flight was fine....
Points négatifs : ....but departure wa delayed over an hour
Points positifs : See previous note about lost bag.
Points négatifs : See previous note about lost bag.
Points positifs : First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Points négatifs : Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Points positifs : Nothing.
Points négatifs : Please see statement from SFO-> CPH flight.
Points positifs : My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Points négatifs : SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Points positifs : food good
Points négatifs : techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Points positifs : comfortable plane
Points négatifs : small pastry with coffee
Points négatifs : Newer movies
Points négatifs : connection information very poor
Points négatifs : Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.
Points positifs : SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.
Points négatifs : SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.
Points positifs : Boarding process was smooth.
Points négatifs : Cramped seats, at least it was a short flight.
Points positifs : The flights and food were good. no problems there.
Points négatifs : There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Points négatifs : frankfurt airport security is a nightmare
Points négatifs : No wifi
Points positifs : SAS is excellent in terms of comfort and professionalism and care from the crew.
Points négatifs : None
Points positifs : Check in was so easy.
Points positifs : The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Points négatifs : More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Points négatifs : at least offered free water.
Points positifs : that there was a water and a blanket on each seat!
Points négatifs : I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Points positifs : Crew was very pleasant.
Points négatifs : There were no announcements at all about the delays! It was confusing and poor service.
Points positifs : Crew was amazing, flight was on time, and entertainment was available.
Points positifs : Ontime and efficient boarding with polite crew.
Points négatifs : Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.
Overall great
Points positifs : I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.
Points négatifs : I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.
Top of the range airline.
Points positifs : Calm, friendly and professional crew, good food and spotlessly clean aircraft.
Points négatifs : Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been.
I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.
Points négatifs : my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.
Points positifs : Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.
Points négatifs : I can’t think of anything to improve on.
Points négatifs : Only serving beef as meal in economy was not great. A choice would be better.
Points négatifs : Meal choices - only serving beef in economy was not great.
Points négatifs : The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.
Points positifs : Yes
Points positifs : comfortable plane
Points négatifs : small pastry with coffee
Points négatifs : connection information very poor
Points négatifs : Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.
Points positifs : SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.
Points positifs : SAS is excellent in terms of comfort and professionalism and care from the crew.
Points négatifs : None
Points positifs : Check in was so easy.
Points positifs : that there was a water and a blanket on each seat!
Points négatifs : I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Points positifs : Crew was amazing, flight was on time, and entertainment was available.
Points positifs : Crew was great. Flight was clean.
Points négatifs : I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.
Nice flight
Points positifs : I liked the service and the food
Points négatifs : The lack of movie choices
Points positifs : The crew was very attentive.
Points négatifs : The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.
Free snacks please
Points positifs : Professional crew
Points négatifs : I think for the price I paid for the flight there should at least be a free snack to go with the free drink.
Points positifs : The plane was nice and comfortable. The flight was only about 40 minutes.
Points négatifs : Everything was fine. A very quick, easy flight at the end of a long day for me.
Points positifs : Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside
Also, the one cabin crew
Points positifs : Swedish lady good, Spanish lady not as much.
Points négatifs : Spanish lady.
Points positifs : Crew was very friendly and helpful. Entertainment had plenty of choices.
Points négatifs : The seats were very hard. It was very uncomfortable sitting that long I’m those seats
Points positifs : Crew was good, especially from Beijing to Copenhagen
Points positifs : Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.
Points positifs : crew was pleasant
Points négatifs : boarding was chaotic
Points positifs : Row of seats to myself. Free coffee.
Points négatifs : Coffee refill.
Points positifs : The seat was not as cramped as the Greenland Airways flight preceeding this.
Points négatifs : Not having additional fees for baggage. Please disclose that as part of the ticketing.
Points négatifs : Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge
Points négatifs : no peanuts?
Points positifs : Very enjoyable great staff,
Points négatifs : Lower prices
Points positifs : Flight was fine....
Points négatifs : ....but departure wa delayed over an hour
Points positifs : food good
Points négatifs : techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Points négatifs : Newer movies
Points positifs : Boarding process was smooth.
Points négatifs : Cramped seats, at least it was a short flight.
Points positifs : The flights and food were good. no problems there.
Points négatifs : There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Points négatifs : No wifi
Points négatifs : at least offered free water.
Points négatifs : Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS
Points positifs : Crew was sour.
Points négatifs : Crew could have been friendly.
Points positifs : The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.
Points négatifs : It was just a relatively quick, unremarkable flight.
Points négatifs : No food, no entertainment. Ridiculous!! Not even a damn sandwich!!
Points négatifs : It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.
Points positifs : No
Points négatifs : Everything
Points négatifs : Helpful flight attendant, kind check in attendant
Points négatifs : Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.
Points positifs : The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....
Points positifs : To reach the goal.
Points négatifs : Food. Time.
Points négatifs : Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,
Points négatifs : The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.
Points positifs : See previous note about lost bag.
Points négatifs : See previous note about lost bag.
Points positifs : First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Points négatifs : Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Points positifs : Nothing.
Points négatifs : Please see statement from SFO-> CPH flight.
Points positifs : My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Points négatifs : SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Points négatifs : SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.
Points négatifs : frankfurt airport security is a nightmare
Points positifs : The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Points négatifs : More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Points positifs : Crew was very pleasant.
Points négatifs : There were no announcements at all about the delays! It was confusing and poor service.
