|août||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 7%.|
|décembre||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 37%.|
Prix moyen pour un aller-retour
|534 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|488 €||ou moins|
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols Marseille-Illinois.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols Marseille-Illinois est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler vers Illinois avec une compagnie aérienne, puis repartir pour Marseille avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols entre Marseille et Illinois jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "I like that there are multiple bathrooms onboard."
Points négatifs : "The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn."
Points positifs : "The crew was so kind and amazing. They definitely made our flight great!"
Points négatifs : "The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment"
Points positifs : "Crew was great !!!"
Points négatifs : "Seating in upper class is uncomfortable and bedding is not fresh."
Points positifs : "such a big difference in size of aircraft, very comfortable and great crew."
Points positifs : "Premium economy was perfect, smaller cabin with less people, great flight."
Points positifs : "The food was good. The lane was comfortable"
Points négatifs : "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Points négatifs : "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."
Points positifs : "The crew on Virgin Atlantic was superb!"
Points positifs : "Great crew, comfortable and smooth flight"
Points positifs : "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Points négatifs : "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Points positifs : "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Points négatifs : "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."
Points positifs : "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"
Points positifs : "The food was okay"
Points négatifs : "The gate was Jane without announcement"
Points positifs : "Service and food are good. Crew very friendly and tries to please everyone."
Points négatifs : "Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA."
Points positifs : "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."
Points positifs : "Crew was very solicitous...food was quite good.."
Points négatifs : "Baggage was very slow in arriving. ..45-60 minutes"
Points positifs : "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Points négatifs : "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."
Points positifs : "Free everything...food, wine, spirits, movies, etc. Nice crew!"
Points négatifs : "Seats a little hard, main dinner dish was a little odd but okay."
Points positifs : "Great Service. Truly enjoyed Economy plus!"
Points positifs : "Service"
Points négatifs : "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."
Points positifs : "good plane and timing"
Points négatifs : "meal was not served according to the request and no sound support from the staff"
Points négatifs : "The crew was rude."
Points positifs : "Excellent entertainment options, out stewardess was fantastic."
Points négatifs : "Cramped seats."
Points positifs : "Very polite and helpful staff."
Points positifs : "Food, crew, entertainment great"
Points négatifs : "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."
Points positifs : "Everything!"
Points positifs : "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Points négatifs : "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."
Points positifs : "Food was good."
Points négatifs : "Leg space was cramped. Parking was very far.food"
Points positifs : "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."
Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"
Points positifs : "nice new seats"
Points négatifs : "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."
Points positifs : "Nothing because I was given a middle seat"
Points négatifs : "6'4 and I get a middle seat.."
Points positifs : "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."
Points positifs : "There are lots of relatively new movies to choose from."
Points négatifs : "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."
Points positifs : "On time, everything normal."
Points négatifs : "Seat space so small that my knees were up against the next seat, even without it tilting back."
Points positifs : "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Points négatifs : "I can't think of anything I didn't like"
Points positifs : "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Points négatifs : "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."
Points positifs : "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."
Points positifs : "All the meals and movies included"
Points positifs : "Not much not to like about this experience except for cramped seating in coach."
Points positifs : "Very happy with everything"
Points négatifs : "Air conditioning"
Points positifs : "Flight staff exceptionally friendly and helpful"
Points négatifs : "More leg room always appreciated"
Points positifs : "Very friendly and helpful staff! Food was very good too."
Points négatifs : "More leg room always desirable"
Points positifs : "The in flight entertainment was above average and the seats were decent"
Points négatifs : "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in."
Points positifs : "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"
Points positifs : "Staff excellent - Inflight screen useful."
Points négatifs : "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."
Points positifs : "Great food/service/options, nice crew, on-time/early"
Points négatifs : "Entertainment system is quite aged, but selections were OK"
Points positifs : "Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."
Points positifs : "the food was decent"
Points négatifs : "the crew was rude, the bathrooms were not clean"
Points positifs : "The space between passangers and the steps the crew took to ensure our safety."
Points négatifs : "Nothing it was a perfect flight."
Points positifs : "Crew was very welcoming and nice"
Points négatifs : "There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly."
Points négatifs : "Boarding zones is confusing. What does boarding zone "basic" mean?"
Points positifs : "Crews are very friendly"
Points positifs : "Plane was clean & modern"
Points négatifs : "More leg room"
Points négatifs : "A Boeing 757 should not be used for a 6+ hour flight"
Points positifs : "Nothing exceptional stands out"
Points négatifs : "Flight was not on time"
Points positifs : "Crew was very sweet"
Points positifs : "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Points négatifs : "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."
Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"
Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"
Points négatifs : "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Points négatifs : "Tout"
Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"
Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."
Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Points positifs : "Crew were very pleasant and seemed to enjoy working"
Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"
Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."
Points négatifs : "The Male flight attendant was rather rude"
Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"
Points négatifs : "Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced."
Points négatifs : "Perfect"
Points positifs : "The gate agents were nice enough."
Points négatifs : "We sat on the tarmac for an hour without information as to why we were delayed. We missed our connection in Atlanta, even though we arrived at the gate in time to see the gate agent shut the door while we were running and waving. We arrived at the gate 8 minutes before the flight departure time also. The flight attendant on the flight from Fayetteville just handed out water and cookies without asking what you wanted. She had coffee and snack mix but didn’t ask anyone, just handed them what they got. Overall I was very disappointed in the flight from Fayetteville, NC to Atlanta and with the gate agents at the Atlanta airport. I usually expect more from delta. They didn’t offer vouchers to make up for the missed connection or offer to pay for a hotel since the next flight out was the next morning."
Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"
Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"
Points positifs : "The kind staff"
Points négatifs : "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."
Points positifs : "see above"
Points négatifs : "Ras puisque j'ai pas pu le prendre!"
Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"
Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"
Points positifs : "Kindness of the staff"
Points positifs : "Very good crew"
Points positifs : "Delra was very accommodating to get us on a later flight today due to a medical emergency the previous day. Thank you Delta, especially for your understanding."
Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"
Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"
Points positifs : "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Points négatifs : "The limited space in our seats"
Points positifs : "Service de crew à bord, très gentil."
Points positifs : "I loved flying delta comfort. I’m going to do it more often."
Points positifs : "See above."
Points négatifs : "Nothing. Really."
Points négatifs : "The business class seat is just complety outdated"
Points négatifs : "Pas de l'eau"
Points positifs : "Pas eu lieu"
Points positifs : "M’a replanifié mon vol arrive 3h30 plus tard"
Points positifs : "You change our seats that we could be together."
Points négatifs : "A soda and a cookie, you can definitely do better."
Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Points positifs : "Great atmosphere, crew was excellent!"
Points négatifs : "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Points positifs : "Confort and kindness"
Points négatifs : "It was too cold"
Points positifs : "Muslim food"
Points négatifs : "Everything was OK"
Points positifs : "Crew was great, very responsive and hospitable!"
Points négatifs : "more lunch choices, especially choices without dairy products."
Points positifs : "General flight journey"
Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Points positifs : "Nice attention and good food. Plane and seats are confortable"
Points négatifs : "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Points positifs : "Food, entertainment and crew was exceptionally friendly."
Points négatifs : "Seats not great for such a long flight."
Points positifs : "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Points négatifs : "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Points positifs : "My seat"
Points négatifs : "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Points positifs : "Like the overall KLM experience"
Points négatifs : "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"
Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"
Points positifs : "The crew was very nice"
Points négatifs : "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Points négatifs : "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Points négatifs : "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Points positifs : "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Points positifs : "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Points positifs : "Friendly crew."
Points négatifs : "So many people on a 747!!"
Points positifs : "The seats seemed to have more space on this plane which was nice."
Points négatifs : "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Points négatifs : "Food had only vegetarian choices. No charging place and ambiance was noisy"
Points positifs : "Good entertainment options. Nice flight attendants"
Points négatifs : "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Points négatifs : "Flight was cancelled."
Points positifs : "The boarding was easy and you didn't have to wait inline for that long"
Points négatifs : "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Points positifs : "Friendly in-flight personell"
Points négatifs : "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."
Points négatifs : "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Points positifs : "He missed it due to having a 32 minute layover, which he ran all the way to board."
Points négatifs : "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Points positifs : "The crew were hardworking, responsive, conscientious and friendly"
Points négatifs : "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Points négatifs : "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Points positifs : "Premium economy service was good."
Points négatifs : "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Points négatifs : "Food"
Points négatifs : "Le menu est à améliorer"
Points négatifs : "Le menu est à améliorer"
Points négatifs : "Delayed!"
Points positifs : "Excellent experience with the cabin crew."
Points négatifs : "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Points négatifs : "vol retardé"
Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"
Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"
Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."
Points positifs : "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Points négatifs : "Two hours delay in the start."
Points négatifs : "Too late i missed my connection flight"
Points positifs : "Comfort economy well worth the extra."
Points négatifs : "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"
Points positifs : "nothing since i was not able to make it on time"
Points négatifs : "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"
Points positifs : "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Points négatifs : "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."
Points positifs : "Le personnel est parfait"
Points négatifs : "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"
Points positifs : "Presque tout."
Points négatifs : "Le prix du bagage à payer en plus du prix"
Points négatifs : "Le vol a ete annulé et j ai ete bloque sans voucher ou support"
Points positifs : "Visiter l’aerairport de JFK"
Points négatifs : "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"
Points négatifs : "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"
Points positifs : "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Points négatifs : "Le service à la clientèle"
Points négatifs : "Une heure de retard au décollage"
Points positifs : "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."
Points négatifs : "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."
Points positifs : "A l'heure"
Points négatifs : "Sièges inconfortables. Assis trop haute."
Points positifs : "Tout s’est bien passer, c’etait facile."
Points négatifs : "La temperature durant le vol était mouvementé"
Points positifs : "X"
Points négatifs : "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."
Points positifs : "Rien"
Points négatifs : "Retard d’une heure"
Points positifs : "The flight was good. Takeoff and landing were great. Service in flight great."
Points négatifs : "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Points positifs : "Nothing good to say about AA"
Points négatifs : "AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel."
Points positifs : "All crew very friendly & helpful. Went out of their way to help elderly gentleman traveling alone"
Points positifs : "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Points négatifs : "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."
Points positifs : "Nothing"
Points négatifs : "More than 24 passengers on the flight from LAX to Chicago lost their connection to Venice After we landed in Chicago with 2 hours delays we all run to catch our flight to Venice and we got there 5 minutes after the flight was supposed to leave but was still there instead but we were denied access and send back to customer service"
Points positifs : "British Airways seats"
Points négatifs : "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Points négatifs : "3 hours late leaving Dublin, with poor communicstion on the monitors as to gate info. not to mention the lateness."
Points positifs : "nothing"
Points négatifs : "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."
Points négatifs : "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."
Points positifs : "La bonne ponctualité pour un vol intra US"
Points négatifs : "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"
Points positifs : "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Points négatifs : "Staff has horrible attitude. Price for seats and luggage is ridiculous."
Points positifs : "Flights reached the destination before scheduled arrival"
Points négatifs : "Chicago airport is a mess. It took us about 3 hours from exiting international terminal to domestic We managed to board a flight just before the gate close. Literally running in the airport. I believe there are people who missed the flight"
Points négatifs : "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"
Points positifs : "Great entertanment system and nice complimentary drinks including liqour."
Points négatifs : "Seats a little cramped in coach"
Points positifs : "Best landing I’ve experienced recently!"
Points positifs : "the Bowing 787 was wonderful"
Points négatifs : "flight had been delay and delay. we are very disappoint because we always think we are fly with British airway, we even went to check in counter of British airway but find out America airline are the solo airline.you guys can't advertized like that."
Points positifs : "The flight was great. Lots of movies to choose from. Food was pretty good too."
Points négatifs : "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."
Points positifs : "tout le service en général."
Points négatifs : "rien"
Points positifs : "I made it"
Points négatifs : "I had to run for all its worth."
Points positifs : "Smootm and in early."
Points négatifs : "Not knowing no gratis drinks were served."
Points négatifs : "Flight delays and cancellations."
Points positifs : "I got there on time and they didn't lose my luggage."
Points négatifs : "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."
Points négatifs : "Legroom was a bit cramped for a tall person"
Points négatifs : "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."
Points négatifs : "Bought 2 tickets but seats weren’t together poor service"
Points négatifs : "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Points positifs : "Should have booked AA instead of BA."
Points négatifs : "AA couldn't find BA reservation. poor integration of services"
Points positifs : "Flight was on-time and crew was pleasant. This flight had movies available to watch!"
Points positifs : "Nothing"
Points négatifs : "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"
Points positifs : "Great service."
Points positifs : "Fast reliable two thumbs up!!!"
Points positifs : "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."
Points positifs : "Good and entertainment"
Points négatifs : "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"
Points positifs : "The helpful steward"
Points négatifs : "The bumpy ride"
Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."
Points positifs : "The crew was polite"
Points négatifs : "A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland"
Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"
Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."
Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"
Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"
Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"
Points positifs : "Sympatique"
Points négatifs : "L'embarquement."
Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."
Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"
Points négatifs : "Le retard et la prise en charge à l'arrivée"
Points positifs : "They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane"
Points négatifs : "My entertainment console went out right after takeoff. I can’t sleep on a plane, and I waited 5 hours for the attendant to finally reboot it. And one rather surly, overweight attendant with attitude"
Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."
Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"
Points positifs : "Entertainment system is great. Lots of new released movies."
Points négatifs : "Boarding is chaotic mixing priority with the rest of passengers."
Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."
Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"
Points positifs : "Arriving safely on time."
Points négatifs : "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."
Points positifs : "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"
Points positifs : "Embarquement efficace"
Points négatifs : "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"
Points positifs : "Vol correct et à l’heure"
Points négatifs : "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."
Points négatifs : "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Points négatifs : "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"
Points négatifs : "1h15 de retard"
Points négatifs : "Bagage abîmé en soute"
Points positifs : "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"
Points positifs : "Rien !"
Points négatifs : "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."
Points positifs : "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Points négatifs : "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."
Points positifs : "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Points négatifs : "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."
Points positifs : "Rapidité du vol"
Points négatifs : "Pas de confort, siege payant, valise facturee payante"
Points négatifs : "Wasn't informed about this being an American airlines flight. No prior information given. Restroom in the plane was dirty and smelly. Did not give me a landing card even when told that I don't have a UK passport."
Points positifs : "Everything was pretty good"
Points négatifs : "The seats were kind of tight."
Points positifs : "Enregistrement prioritaire avec la poussette . A l'heure à l'arrivée"
Points négatifs : "Sièges avec peu de place pour les jambes (moins que sur des boeing). Attente excessive de la poussette et des valises à l'arrivée."
Points négatifs : "My flight was delayed for 2 hours they changed the gate # My notifications in my phone were wrong overall poor management My seat was behind a couple with two children that cried and cried and screamed during the flight, couldnt sleep not even with the headphones helped listening to those children crying. Iberia offered to check in my luggage so i can pick it up at my final destination, but my bag never made it. Had to wait two days woth no clothes or work items i needed in my luggage. Overall a very bad experience with iberia"
Points négatifs : "Staff was not friendly"
Points positifs : "I liked the food and the fact that we could have wine with dinner."
Points négatifs : "I didn't like the boarding procedure. There was an announcement for business class first, but then there wasn't enough said about the rest of the boarding i.e. "Group one can board now." Everyone was moving forward whether they were in group 1, 2, or 3. It was disorganized and not handled in a fair and efficient manner."
Points négatifs : "My ticket said operated by British Airways so after an hour of standing in line - why there were two agents baffles me-- I was told to go stand in the Iberia one. I went to a kiosk and it didn't recognize my flight, so I finally got ahold of someone. The night before I was unable to check in because their site had crashed, so there was no way for me to know where to go."
Points positifs : "No nonsense all business crew. Barajas airport."
Points négatifs : "Chaotic boarding. A large crowd was allowed to clog gate access, and no announcements were made regarding boarding procedures therefore as a preboarding family with toddler we had to push through the crowd to accessential the gate. It seems boarding status announcements could have alleviated the boarding tension."
Points négatifs : "food"
Points positifs : "Take-off and landing was timely."
Points négatifs : "Really disappointed with a lack of service. On the 8 hour flight we had one meal service within an hour of take-off and one within an hour of landing. No water or checks or anything for almost 6 straight hours, unlike my prior flight. I had to finally get up and ask for water. Very disappointed."
Points positifs : "Good Entertainment, ."
Points négatifs : "Iberia Airlines The flight attendants on the Iberia section of the flight from Madrid to Chicago could have cared less. The plane was late and the crew could have cared less. They fasten seat belt sign was on way way too long with no turbulence so they did not have to open the bar. They would not serve vodka from the cart and you needed to go to the back of the aircraft for it. Will not fly Iberia again. ."
Points positifs : "Choice of entertainment: movies, tv shows, etc."
Points négatifs : "Wifi was >$50!"
Points positifs : "The crew was very nice. Madrid is always a great airport and Iberia is it's top airline."
Points négatifs : "Entertainment opitions weren't great. Crew service with beverages didn't come around nearly as much as a company like Lufthansa or United, etc."
Points positifs : "Efficient, friendly crew"
Points négatifs : "Rather boring meals Poor flight-following software"
Points positifs : "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."
Points négatifs : "Cabin crew very unhelpful and unfriendly. Food terrible. Entertainment very lackluster and obscure."
Points positifs : "The attendants/crew were kind and efficient"
Points négatifs : "worst seat on the plane. Off center from the isle. Off center tv. drop down table not available due to interference with service carts. Bumped into often by everyone that passes. Next to the bathrooms. 8+ hours of extraordinarily uncomfortable travel. I am 5'4 110 and fit easily in small spaces"
Points positifs : "Food was great - much better than you get from the US based airlines! Flight wasn't full - which helped tremendously with comfort"
Points négatifs : "Seats are small"
Points positifs : "These were actually American Airline Flights 90 and 89. I really had a very good experience with American and though they tend to be more expensive they seem to be worth it in terms of comfort and amenities. I am willing to spend the extra money on Anerican if they continue to provide better than average service."
Points négatifs : "I was wondering why I paid Iberia for an American Airline ticket. I wondered if this was some way to avoid paying taxes by funneling an US registered corporation fees through a Spanish registered corporation. It didn't make sense to me. I'm not a huge fan of legal games to avoid responsibilities. Still, very good flights."
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