Trouvez des vols pas chers Marseille - New York John-F.-Kennedy

Points négatifs : Departure was slightly late (passengers still exiting the plane when gate was called)

Points négatifs : Delay of 40 minutes

Points négatifs : On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement.

Points positifs : Nothing

Points négatifs : Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Points positifs : I liked the (free) upgrade to Premium Economy.

Points négatifs : Food was ok but I recommend including a small salad with dinner.

Points positifs : This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Points négatifs : Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Points positifs : Punctuality and professionalisms were at the best

Points négatifs : All ok

Points positifs : Crew and food

Points positifs : All in time

Points positifs : Everything was good except the long layover

Points négatifs : Shorter layover

Points positifs : Yes

Points négatifs : Maybe the entertainment choices

Points positifs : Loved everything! Including the food.

Points négatifs : I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Points positifs : I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Points négatifs : Train the staff to be nice and pleasant

Points positifs : Everything. Flying First class is the only way to fly

Points positifs : New aircraft had free Wi-Fi and lots of movies. Clean.

Points négatifs : First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Points positifs : Good entertainment, great price

Points négatifs : Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have

Points positifs : The crew, leg room with seats! The flight crew was extremely nice!!!!

Points négatifs : Everything was pleasant....I wouldn’t change anything.

Points négatifs : Flight delayed

Points positifs : Nice crew short flight.

Points négatifs : Not much flight was too short to say

Points négatifs : Everything was super. Really