Trouvez des vols pas chers Strasbourg - Bangkok Suvarnabhumi

Points positifs : Comfy seats in United Polaris

Points négatifs : Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Points négatifs : Everything

Points positifs : The crew is very nice.

Points négatifs : Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Points positifs : Full bottle of water and continuous refreshments in flight.

Points négatifs : Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Points positifs : Comfy seats in United Polaris

Points négatifs : Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Points négatifs : Movies

Points positifs : Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!

Points négatifs : The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Points négatifs : Everything

Points positifs :

Points négatifs : Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again.

Points négatifs : nothing Everything was good

Points positifs : Food was great, service was also amazing.

Points négatifs : The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable

Points positifs : crew excellent, food excellent, entertainment good.

Points négatifs : Space between seat rows is barely adequate.

Points positifs : Klm's consistantly high standards in everything they do.

Points négatifs : Nothing

Points positifs : Everything works and quick to get to destination.

Points négatifs : Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Points positifs : Good amount of space on the plane, lots of movies to watch, good food and drink.

Points négatifs : This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Points positifs : We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight.

Points négatifs : The snack sandwich was freezing cold...

Points négatifs : Movies

Points positifs : crew attentive the plane is very clean

Points négatifs : Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Points négatifs : Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Points positifs : Customer care was super supportive

Points négatifs : Inflight sandwiches

Points positifs : Fast boarding

Points négatifs : Slow in refuelling, got us delayed for 40-

Points positifs : Food was not available for flight.

Points négatifs : Food

Points positifs : Drinks served on flight. Comfortable seats.

Points négatifs : Food.

Points positifs : The crew was great! The seats are never comfortable on economy flights.

Points positifs : Helpful crew Good food

Points négatifs : Our luggage came back damaged and open !

Points négatifs : The gates were announce at the time of boarding. No enough time to get the gate

Points positifs : Friendly crew, comfortable seats, good boarding process!

Points négatifs : Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage.

Points positifs : Great customer service

Points négatifs : The seats are really small. Even for people not considered tall.

Points positifs : Food was pretty good

Points négatifs : Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat

Points négatifs : Vegetarian food. 30% of people are vegetarian

Points positifs : As always, Turkish Airlines takes care of their customers with the best service.

Points négatifs : Seats could have been a little better.

Points négatifs : no red wine - what is written in the menu in business class was missing the main course meal

Points positifs : Incredibly good flight with excellent crew and good food.

Points positifs : Yes

Points négatifs : Everything was good

Points positifs : The food was very good and inflight entertainment was excellent.

Points négatifs : They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Points positifs : Food is amazing.

Points négatifs : Movies

Points positifs : Good enough.

Points positifs : Punctuality Pleasant crew

Points négatifs : No food on the flight! Due to some problems with the catering service, only a small sandwich was available.

Points positifs : Business class upgrade

Points négatifs : Sitting in window next time

Points positifs : Customer care was super supportive

Points négatifs : Inflight sandwiches

Points positifs : A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Points négatifs : I flew economy and all was good and appropriate to the level.

Points positifs : KLM STAFF WERE VERY PROFESSIONAL

Points négatifs : SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Points positifs : The crew tried to be helpful but were equally frustrated with the ground crew.

Points négatifs : Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Points positifs : Salmon dinner was the best dish Lufthansa ever served

Points négatifs : Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Points positifs : We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight.

Points négatifs : The snack sandwich was freezing cold...

Points positifs : Crew was helpful and ver polite and efficient

Points négatifs : At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.

Points positifs : Business class upgrade

Points négatifs : Sitting in window next time

Points positifs : Crew was excellent, seats were comfy.

Points positifs : The food was very good and inflight entertainment was excellent.

Points négatifs : They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Points négatifs : The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough.

Points négatifs : Cabin temperature too warm

Points négatifs : When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Points négatifs : Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Points positifs : The crew was professional & friendly

Points négatifs : Food was terrible honestly, entertainment system didn't work on 1st flight.

Points négatifs : The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!