Vol Erbil : Trouvez un billet d’avion pas cher pour Erbil

Points positifs : "My worst journey."

Points négatifs : "1 hour delay due to weather"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Not much. The plane didn’t fall apart? I wasn’t poisoned?"
Points négatifs : "The seats barely recline, the food is heated garbage, the movie options are few and stale, the flying and landing were amateur-level and vomit-inducing, and the service is curt at best."

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Seats allocation was uncertain until we checked in"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "Cost of seat."
Points négatifs : "."

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Price"
Points négatifs : "Check in process with unfriendly and unprofessional staff"

Points négatifs : "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."

Points positifs : "Food Free wine and drinks Good movie selection Good headphones Good and nice team"

Points positifs : "The crew was very helpful."
Points négatifs : "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Enhanced security screening is great."
Points négatifs : "Their website reports INCORRECT departure times for their flights!!! BEWARE I travel frequently and Turkish Airlines is posting WRONG information about their flight departures, causing people (like myself) to miss their flights!!!"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points négatifs : "Everything"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "Crew was great. Good selection of movies too."
Points négatifs : "The flight itself was fine, but what has been a horrible pain has been trying to get refunded for an accidental double booking."

Points positifs : "The seats have ex space"
Points négatifs : "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"

Points positifs : "The check in at Budapest was very helpful."

Points négatifs : "Repas"

Points positifs : "No comment"

Points négatifs : "See above"

Points positifs : "I liked everything."

Points négatifs : "there was no in-time update on information about flight gate. it changed 3 times. result is i missed my flight and next flight was offered at US$1200 for IST-KWI sector where total fare from Toronto - Kuwait was US$ 1000 staff at Transfer desk was not co-operative and Sales office was almost empty. only 2 person there to attend many stranded passengers. staff was very slow to work and no criteria to handle those need help on urgent basis. most of the staff do not speak English and very UNFRIENDLY"

Points positifs : "Crew is super nice and helpful. Aircraft is pleasant"
Points négatifs : "On the way from Istanbul to Tel Aviv ALL passangers were body searched :( Food is okay but the portions are tiny."

Points positifs : "Friendly and at tentative staff. Being timely."
Points négatifs : "That there was nowhere at the Berlin airport that we were told to drop luggage at B25....all we saw was to board at A4 which is where we sat until it was time to board. Then they guy said I could not carry on my bag, I had done so coming to Berlin from SFO, so made no sense to me. So we had to dash to B 25 and then back to A4. The other thing, having an extremely painful back, there was nowhere for me to sit during the time of going through security etc. All caused stress and enormous pain."

Points positifs : "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
Points négatifs : "Nothing , it was all good"

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "great customer service!!!"
Points négatifs : "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Points positifs : "If one puts seats in relaxed position, other travelers complain so why have the option of putting seat in relaxed position"

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "Everything"
Points négatifs : "Nothibg"

Points positifs : "I got a special meal -- Asian Vegetarian -- and it was delicious. I have also had the regular Vegetarian on other Turkish Air flights and they have been great too. So congratulations on good food! I just have one suggestion about the food: Just because someone is vegetarian, it doesn't mean that they don't want dessert! I notice that where others have chocolate pudding, for example, I get fruit. I like fruit... but a piece of cake or some other sweet is good too!"
Points négatifs : "The pull-down food trays are often angled down so that the food slips into your lap. I often have to hold the cup or glass so it doesn't slip off."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "Crew was super friendly and helpful!!"
Points négatifs : "I didn’t really like the available movies"

Points positifs : "Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever."
Points négatifs : "Better customer service"

Points négatifs : "Flight was a little warm"

Points positifs : "The captain"
Points négatifs : "Food"

Points positifs : "Boarding was done well and plane was on time."
Points négatifs : "The staff was not very friendly and very lax in prep for take-off and landing."

Points positifs : "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Points négatifs : "737 B 800 seats don't recline much like Turkish air or Saudia!"

Points négatifs : "Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible."

Points positifs : "The crew was amazing, QBE the sit was comfortable"

Points positifs : "Seat very comfortable and service was excellent"
Points négatifs : "The quality of the sound and image of the movie was not good"

Points positifs : "New 787 is amazing plane ✈️"
Points négatifs : "Nothing"

Points négatifs : "Very nice trip"

Points négatifs : "Great"

Points positifs : "The individual screens had options of tv and movies which was good"
Points négatifs : "The food could have improved and the crew could try to be a bit nicer when asked for stuff like blankets."

Points positifs : "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Points négatifs : "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."

Points négatifs : "Take of was 1:30 minutes delayed. Entertainment was so bad and boring. Crew were super rude."

Points positifs : "Rapidity for delivering the luggage"
Points négatifs : "Verification of visa"

Points positifs : "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Points négatifs : "Que les bagages suivent !!!"

Points positifs : "tout sauf la ponctualité"
Points négatifs : "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"

Points négatifs : "Late boarding Late take off Late luggage Broken seat"

Points négatifs : "If flying on time its always late even more than one hour"

Points négatifs : "3 hours delay !"

Points positifs : "We had front seats which made the journey comfortable"

Points négatifs : "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."

Points négatifs : "Bathrooms dirty"

Points positifs : "Short flight"
Points négatifs : "Quick orocedure"

Points positifs : "It was ok"
Points négatifs : "It was ok"

Points positifs : "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
Points négatifs : "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"

Points positifs : "It’s was great"

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "Service was good Airplane was good .while some European air lines are cutting on service Egypt Air was generous. Entertainment was good too."
Points négatifs : "Boarding as usual un organized."

Points positifs : "Le repas était bon."
Points négatifs : "La température de la cabine, trop chaude L’hôtesse pas très agréable."

Points positifs : "Pas grand chose"
Points négatifs : "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"

Points positifs : "The flight is on time"
Points négatifs : "their food is very nasty"

Points positifs : "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Points négatifs : "The movie selection didn't have many classic movies."

Points positifs : "People"
Points négatifs : "none"

Points positifs : "See above"

Points positifs : "Lost my connection"
Points négatifs : "Nwver on time"

Points négatifs : "The same problem I see with Egyptair company, Flight attendants need to learn some manners how to deal with guests, and most importantly LEARN ENGLISH. These are just waitresses brought straight from some Bus company or Train company."

Points négatifs : "Flight delayed for over two hours"

Points positifs : "Great overall service and treatment."
Points négatifs : "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."

Points positifs : "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Points négatifs : "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"

Points positifs : "Possibly the food and the flight is direct"
Points négatifs : "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"

Points positifs : "The cabin service was excellent and attentive"
Points négatifs : "Nothing"

Points négatifs : "Please to repair your seat. Cannot be up right position while takr off or landing. Only recline position"

Points négatifs : "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"

Points positifs : "Everything was amazing! Crew was so great and helpful. Movie choices were all amazing and modern!"
Points négatifs : "Food was boring/bland."

Points négatifs : "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."

Points négatifs : "Boarding on desk was so bad , they forced ne to put my handbag on bagage and prevent my to take on board ,, also to pay lot of money"

Points positifs : "The flight attendant who was in charge of my zone. I occupied seat number 19c business class."
Points négatifs : "Late departure"

Points positifs : "Boarding process extremely fast, starting from check-in till boarding. Take-Off on time. Very smooth landing."
Points négatifs : "Crew lacks practical experince, especially clear due to the that flight was almost fully booked. Some lack of control or responding to passengers eventually was clear."

Points négatifs : "The breakfast scone was disgusting but dinner was great!"

Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Points positifs : "No the crew was average"
Points négatifs : "Need to improve your seats."

Points positifs : "Crew good, plane clean."
Points négatifs : "Seats very cramped."

Points négatifs : "Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!"

Points positifs : "Siege correct sans plus, et non inclinable"

Points positifs : "RAS"
Points négatifs : "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."

Points positifs : "L’équipage"
Points négatifs : "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Points négatifs : "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"

Points positifs : "La qualité de l’a380"
Points négatifs : "L’espace dans l’a330"

Points négatifs : "Gros retard. Mauvaise communication."

Points négatifs : "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"

Points négatifs : "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"

Points négatifs : "Traduction en français.."

Points négatifs : "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Points positifs : "La couleur de l avion ."
Points négatifs : "Tous"

Points positifs : "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Points positifs : "Propreté et état général de l'avion"
Points négatifs : "Des hôtesses plus souriantes"

Points positifs : "Great crew"
Points négatifs : "Boarding and ticketing bin Berlin took over an hour and a half."

Points négatifs : "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Points positifs : "The crew was outstanding. They were regularly passing by with water & juice throughout the flight and were very friendly. A+ Also notably, they kept the cabin comfortable instead of the sweat lodge from my previous flight."
Points négatifs : "I get that it’s Heathrow and not BA, but the random extra inspection process is super annoying. Nothing happens while you’re waiting in the terminal, then they pull you aside from group 2 as you board and before you know it you’re boarding back in group 5. If security used the time wisely, they could check 10x more people and not screw up the boarding process."

Points négatifs : "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Points positifs : "Cabin crew"
Points négatifs : "Le retard"

Points positifs : "Les films"
Points négatifs : "Le retard qui nous a empêché de prendre toutes nos correspondances suivantes, donc au final arrivée à destination avec 5h de retard"

Points négatifs : "25 min de retard pour le décollage"

Points positifs : "Food ok and crew nice."
Points négatifs : "The flight was bumpy for 5 hours from USA to England scary ride"

Points positifs : "Everything.."
Points négatifs : "The food,."

Points négatifs : "They gave 2 veggie meals to mu big strapping men seat mates and the ignored me entirely!"

Points positifs : "Embarquement rapide au retour. Parfait"
Points négatifs : "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Points positifs : "Une fois à bord, confortable et efficace"
Points négatifs : "Retard de 30min maos ce sont les aléas de l'aérien..."

Points positifs : "Sièges super confortables, calme, bon service, bon repas..."
Points négatifs : "Pas de wifi dans un A380 en business class, même pas payant... c'est juste scandaleux!"

Points positifs : "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"

Points positifs : "The crew members"
Points négatifs : "The food"

Points positifs : "Horaires respectés"
Points négatifs : "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"

Points positifs : "Pro et en règle sur les timing et prestations"
Points négatifs : "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Points positifs : "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Points négatifs : "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Points positifs : "Everything was great. 777 has room and its comfy. This flight crew were outstanding!"

Points positifs : "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Points négatifs : "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Points positifs : "Le vol en general"
Points négatifs : "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Points positifs : "Customer service was helpful as they could possibly be.. once you are able to contact them."
Points négatifs : "It was very difficult to contact customer service if the hours are not a time the office in NY, USA is open."

Points négatifs : "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"

Points négatifs : "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Points négatifs : "I was seated at the emergency row. The staff has a policy of collecting the pillows and blankets during take-off from these seats. But they never gave them back to us afterward. Later when I wanted to go to sleep, they could not located these items."

Points positifs : "Everything was great. The seats were comfortable and the crew excellent. The aircraft was clean and easy to get about in."
Points négatifs : "Nothing to dislike."

Points négatifs : "Delay and rerouted"

Points positifs : "Clean"
Points négatifs : "my flight was cancelled"

Points positifs : "Food was good. Decent movie choices"
Points négatifs : "Plane was older and in poor repair. Our air vents and over head lights had been completely removed for our row - so we could not read or knit as others could. Seats are far to small and close together to allow for any real rest or sleep."

Points positifs : "Personnel accueillant au sol et en vol, ponctualité du vol"

Points positifs : "Crew are helpful, attentive and friendly."
Points négatifs : "Seats in Business Class are just okay, not great, but are completely doable for short flights."

Points positifs : "I need to have leg room because I have a high risk for blood clots and need to get up frequently. I selected an aisle seat when I purchased the ticket, but this was somehow lost in the system and I was assigned a middle seat. Fortunately, an attentive desk agent found me an exist row window seat that was sufficient."
Points négatifs : "I'm not sure what happened with the seating arrangements, but it was a huge hassle to have my selection invalidated at the last minute."

Points négatifs : "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."

Points positifs : "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Points négatifs : "Toilet .. seats .. windows.. air conditioning must be stronger .."

Points positifs : "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."

Points positifs : "Good value/price ratio."

Points positifs : "Bon vol"
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "C'était un bon vol."
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points négatifs : "The seat is not comfortable, too narrow space, can’t adjust a little bit."

Points positifs : "Not so comfortable and no any food or drink beverage for free of charge"
Points négatifs : "They should at clean and provide food and drink for free of charges"

Points positifs : "Took off on time"
Points négatifs : "Chairs"

Points négatifs : "Free food and alcoholic beverages"

Points positifs : "Cheap price with basic seats but all in good order and plenty of leg room"
Points négatifs : "The check in processes was very very slow"

Points positifs : "Free cup of ice."
Points négatifs : "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Points positifs : "Comfortable flight"
Points négatifs : "No food"

Points positifs : "Always on time and prices"
Points négatifs : "Nothing"

Points positifs : "The first leg of my trip was good."
Points négatifs : "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."

Points négatifs : "Food is not for free"

Points positifs : "Good"
Points négatifs : "Not bad"

Points négatifs : "Siège non réglable sur 3h30de vol"

Points négatifs : "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."

Points négatifs : "Une vraie Lowcost... le bus est même mieux que cet avion"

Points positifs : "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Points négatifs : "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"

Points négatifs : "They lost several passengers’ luggage including mine."

Points positifs : "Globalement ok"
Points négatifs : "Délai de plus d'une heure pour le décollage"

Points négatifs : "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."

Points positifs : "Cheap Air ticket"
Points négatifs : "Seats are not comfortable."

Points négatifs : "Late boarding for unknown reason."

Points négatifs : "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."

Points positifs : "like mentioned above"
Points négatifs : "nothing really"

Points positifs : "Everything was on time, crew was nice, a lot of empty seats"
Points négatifs : "Noisy children..."

Points négatifs : "See above"

Points négatifs : "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Points positifs : "Nothing"
Points négatifs : "We were delayed 7 hours without any explanation or compensation or apology."

Points positifs : "Nothing"

Points positifs : "The flight itself went smoothly"
Points négatifs : "I expected to atleast get a glass of water"

Points négatifs : "The seats were very tight. The crew at the airport was terrible. The security staff didnt know english. The bis to the plane was crammed which was quite dangerous"

Points positifs : "I couldn't register in advance my second suitcase as their online system was not working. 10kg became 110.-CHF. All infos are in Turkish, it should be easier to change language from the main page. Water on board 2 and Coffee 3 euros. At the end, the price ended as expensive as a direct flight and good service from any airline."

Points négatifs : "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Points négatifs : "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"

Points positifs : "It is fine. It gets you from point A to point B."
Points négatifs : "It's almost outrageous that they don't give you water."

Points négatifs : "The way of talking to the passengers."

Points positifs : "generally the boarding and crew were acceptable."
Points négatifs : "A week before my flight, the flight changed and I was emailed. It had me arriving in Istanbul 2 hours later. They essentially changed my flight to another flight. And then Pegasus Plus frequent flyer never recognizes my PNR number when I try to get credit for my flights. I have flown 6 segments with them and none of the flights are recognized. When I try to do live chat, it only accept Turkish language. I am very disappointed in this airline's pre and post flight services."

Points positifs : "They got me to my destination... eventually"
Points négatifs : "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."

Points négatifs : "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"

Points négatifs : "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."

Points positifs : "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Points négatifs : "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."

Points positifs : "nothing."
Points négatifs : "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."

Points positifs : "I was lucky enough to have the seat next to me free, so I was comfortable during the flight itself"
Points négatifs : "The ground service was really bad and even insulting. I was a little overweight and the girl at the counter was very rude, and eventually made me through away snacks I was keeping for the flight. Also, the weight limit is ridiculous if you're travelling for more than a weekend (I went on a 3 weeks trip with camping). On the flight itself there's nothing provided, even when I asked for water they charged me for it (no option for just a glass of water)."

Points positifs : "Flight delay was for 50 minutes..."
Points négatifs : "Respect you flights timing.."

Points négatifs : "Flight was delayed over an hour sitting on plane. Flight attendants were rude."

Points positifs : "We checked our bags in Madrid. They approved our carry-on and we flew out no problem. Arrive in Turkey to switch planes, they started to pull all the American and Canadian passport holders to the side and they pilled out a pocket luggage scale that we all know was inaccurate or rigged. They ripped off our approved tags fro Madrid and told us that our bags were overweight.... we had a small backpack for me and my wife had her purse. They weighed them and told us if we didn't pay 150euros, we could not board the plane. - yes, they said the purse was overweight. We talked them down to 70euros. When we finally got on the plane and talked with other passengers we found out we were lucky, one family had to pay 1400 euros and another paid 300 euros. We also left a Canadian lady behind because they would not accept American Express."
Points négatifs : "They are a fraudulent company. Almost all international flights that I know allow 50lbs per checked bag. Pegasus knows this, so when you fly in to Europe and use one of their planes to get to your final destination, they only allow 44lbs, so you have to pay a penalty to get through. Terrible."