Vol Košice : Trouvez un billet d’avion pas cher pour Košice

Points positifs : "The crew was friendly and willing to serve."
Points négatifs : "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."

Points positifs : "Great crew who were prompt with service and friendly!!"
Points négatifs : "Notjing"

Points positifs : "Crew was helpful and ver polite and efficient"
Points négatifs : "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Points positifs : "Great food. Nice staff."
Points négatifs : "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Points négatifs : "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."

Points positifs : "Seat was comfortable. Looked new."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "good crew ok food for airline"
Points négatifs : "despite an outrageous price we had problems registering our luggage economy light never heard of it"

Points négatifs : "Food"

Points négatifs : "Lufthansa’s needs to get their staffing act together. It took 1 1/4 hrs to check in due to insufficient staff & then once on board the flight it was announced there was no food available due to staffing shortages"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Points négatifs : "Not much to say."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "The crew was fantastic and I thought they handled the issue with the Kosher meals well and very professionally. The entertainment selection was also great."
Points négatifs : "Why did they collect the headphone with so much time left? I thought that I would have enough time to finish a movie but between the excessive announcements and the early pick up, I still had 20 minutes left. Also, I didn't order the Kosher meal, but I was surrounded by it, and the smell was nauseat"

Points positifs : "Crew seem competent, airplane was fairly clean and not too old, food not awful, ac outlets in economy, headphones not the worst."
Points négatifs : "I hate that there's no free checked bag anymore! Two mile walk with heavy bag in Frankfurt. Provide carts in FRA! Crowded: seat pitch small, seats narrow, flight totally full, toilets filthy by the end. IFE: English options boring (German options not subtitled), touch screen not responsive."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Nice entertainment selection"
Points négatifs : "Too many snacks, food was low quality, flight was delayed with no reason given,"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Cleanliness"
Points négatifs : "It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS."

Points positifs : "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Points négatifs : "Food could be a bit tastier ..."

Points négatifs : "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points négatifs : "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Sandwiches seeved"
Points négatifs : "Plane was 1/2 hr late due to computer issues"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Le retard"

Points négatifs : "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Points négatifs : "Un avion qui part à l heure est un avion qui arrive à l heure."

Points positifs : "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Points négatifs : "Encore un retard...cette fois de 45 minutes"

Points positifs : "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Points négatifs : "Retard de l'avion: de plus en plus récurrent."

Points positifs : "The crew was kind, the flight was on time and alll in all was just as expected."

Points positifs : "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Points négatifs : "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."

Points positifs : "The crew"
Points négatifs : "Boarding"

Points positifs : "The plane was comparatively clean"
Points négatifs : "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Points positifs : "Crew"
Points négatifs : "Huge delay... :("

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "The crew was friendly and particularly one of the girls was always giving her best"

Points positifs : "Leg room was good. I am 6ft 2in"
Points négatifs : "Seat bottom could have been better. I have a honey bottom"

Points négatifs : "Ils ont changé mon vol a la dernière minute"

Points négatifs : "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Points positifs : "Staff and the service"
Points négatifs : "Dinner was so bad"

Points négatifs : "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Points positifs : "The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows."
Points négatifs : "Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!"

Points positifs : "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Points négatifs : "Poor selection of films on the entertainment system."

Points négatifs : "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Points positifs : "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Points négatifs : "The food. It was okay."

Points positifs : "Crew was positively and smiling."
Points négatifs : "Flight was 44 min late. Could have been on time"

Points positifs : "The food is poor"
Points négatifs : "The ffood could be better."

Points positifs : "Personel Très sympa et pilote top"
Points négatifs : "Pas de distraction"

Points positifs : "Choix de films et jeux pour enfants, repas correcte"
Points négatifs : "Personel trop rigide et pas très à l écoute des enfants"

Points positifs : "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Points négatifs : "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Points positifs : "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Points négatifs : "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Points négatifs : "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Points positifs : "Good service overall, the ground crew was very helpful and friendly"

Points négatifs : "Collation non adaptée au menu spéciaux demandés (vegan)"

Points positifs : "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Points négatifs : "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."

Points négatifs : "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Points positifs : "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Points négatifs : "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Points positifs : "Got stuck in Vienna with very poor service"

Points positifs : "Friendly flight attendants."
Points négatifs : "Lost baggage is never good."

Points négatifs : "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Points positifs : "Staff welcoming and courteous. Flight nice and quiet"
Points négatifs : "Nothing"

Points positifs : "Staff very welcoming"

Points positifs : "Flight"
Points négatifs : "Not enough room in the seat"

Points positifs : "Good service and on time."

Points positifs : "Great airline, everything on time,exelent service, great staff, good food"
Points négatifs : "Everything was fine"

Points positifs : "Nice flight freindly staff"
Points négatifs : "Not comfertable chairs"

Points positifs : "Overall reasonable flight. Nothing to write home about"
Points négatifs : "Breakfast was what I imagine prison food must be like. Rest of meals were fine"

Points positifs : "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Points négatifs : "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Points négatifs : "Le repas"

Points positifs : "Bon vol pas secoué"

Points positifs : "Very organized airline. Friendly staff."

Points positifs : "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Points négatifs : "Nothing - it was a great flight"

Points négatifs : "Flight delayed"

Points positifs : "This Transavia Airlines is not good at all."
Points négatifs : "Many things cheaper does mean better."

Points positifs : "I liked how generous they were with food and drinks"
Points négatifs : "Free WiFi could have made the flight a lot better"

Points positifs : "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Points négatifs : "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points positifs : "Terrific hot breakfast in bus. class"
Points négatifs : "Window did not darken like the others."

Points négatifs : "Boarding was crazy. Could not everyone in the gate area."

Points positifs : "Food was great, enjoyed watching videos, staff very profession and friendly."
Points négatifs : "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Points négatifs : "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Points positifs : "Friendly crew"
Points négatifs : "Can’t think of anything"

Points positifs : "The crew is really welcoming"
Points négatifs : "The seats are too narrow and a bit too hard"

Points positifs : "General flight journey"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "the drinks"
Points négatifs : "seat reservation. having to pay for luggage...."

Points positifs : "Crew was very engaging and service was good."
Points négatifs : "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."

Points positifs : "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Points négatifs : "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Points positifs : "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Points positifs : "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Points négatifs : "If I knew how to recline my seat earlier. I did try several times"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Being fed was amazing and watching free TV was great!"
Points négatifs : "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "My seat at the window was great and the staff really friendly and courteous!"

Points négatifs : "Larger meals."

Points négatifs : "The flight was cancelled and had to be rerouted on United Airlines."

Points positifs : "Crew was good"
Points négatifs : "Food"

Points positifs : "Good food, friendly service"
Points négatifs : "More trash pickup; only one round of beverage service"

Points négatifs : "Turn the lights on early making it hard to sleep"

Points positifs : "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Points négatifs : "Less legroom, storage space, bad food, few movie options."

Points positifs : "Crew was in a festive mood, the meal was unexpectedly delicious"
Points négatifs : "Seats ok, but could be more comfy"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Face recognition was amazing"
Points négatifs : "Too hot on plane"

Points positifs : "The staff tried to help me when it was evident we would not arrive on time"
Points négatifs : "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Points négatifs : "Food had only vegetarian choices. No charging place and ambiance was noisy"

Points positifs : "kLM staff was great."

Points négatifs : "The movie selection did not seem extremely varied."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Points positifs : "Food was good and crew members were very nice"
Points négatifs : "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Please Endeavour to put the expiration date on the food served in the flight."

Points positifs : "The food was excelent"
Points négatifs : "I have to pay to pay a little more confort"

Points positifs : "The cabin crew were pretty good. That's about all that was good."
Points négatifs : "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Points positifs : "Excellent experience with the cabin crew."
Points négatifs : "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Points positifs : "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "Crew was great"
Points négatifs : "Better time"

Points négatifs : "All ☹️☹️"

Points négatifs : "Flew 5x times with CSA this summer , never on time"

Points négatifs : "The fly had a 3 hours delay where they had us sit inside the airport , and only was offered an amall cup of water"

Points négatifs : "Not delete 50 minutes!"

Points négatifs : "Flight was delayed for no apparent reason, very delayed."

Points positifs : "Très bien pour un vol de moins de 2 heures"
Points négatifs : "Pas de retard"

Points positifs : "Very little to like"
Points négatifs : "Luggage was left in the rain before loading. Re river wet! Flight was warm and little air circulation Flight was delayed Sat on tarmac for an hour"

Points positifs : "Crew was nice."
Points négatifs : "So uncomfortable. No space to sit comfortably on a long flight. Really unreasonable. Headphone jack didn’t work. Power outlet did not work. You have to rent VR goggles for entertainment. Just the most uncomfortable trip I’ve ever taken."

Points positifs : "Could get a comfortable seat"
Points négatifs : "All changeable seats available came at a cost whilst the flight was only ~75% full?"

Points positifs : "Had the row to myself"
Points négatifs : "We were an hour late arriving. One of my suitcases was left in France"

Points positifs : "Boarding was smooth with slight delay getting on the bus to the plane on the tarmac. No other issues at all. Crew was respectful and nice."

Points positifs : "A"
Points négatifs : "Luggage is 35 euros and one was lost. Temp onboard was hot. Had to pay for drinks"

Points positifs : "Boarding process"
Points négatifs : "Snooty air attendents."

Points négatifs : "Couldn’t check bags until 2 hours before flight. Flight was about 45 minutes late. Cost to check bags was high, over 30 euros."

Points positifs : "Once the flight took off, it flew to Prague without incident."
Points négatifs : "Got charged 35 Euros for each checked bag. Did not expect it. Flight was 45 minutes late taking off, with several gate changes. Luggage at end took more than 1/2 hour to reach baggage claim. From arrival at airport at about 11 am until baggage delivery around 6:30 pm we were involved in problem solving, and moving from gate to gate and waiting for boarding, waiting for luggage. Exhausting, and no apologies along the way."

Points positifs : "Great"
Points négatifs : "Only negative delayed flight"

Points négatifs : "Half hour delayed but pilot made up the time"

Points positifs : "I'm very glad that Czech Air still plays Smetana when we land in Prague."

Points positifs : "we were on time"
Points négatifs : "terrible seats and plane comfort"

Points négatifs : "We were a party of three. Checked in together and they did not even ask if we wanted to sit together. Gave us all different ties all over the plane."

Points positifs : "Flight was not full"
Points négatifs : "Flight delay for 2 hours with no information provided. We weren't notified of the delay until 10 minutes before initial scheduled boarding time. Flight was very late at night and the flight attendants were very loud amongst themselves and in the aisles. Would've been nice if they respected customers and the time of night a bit more."

Points positifs : "The cheap fare was great. Landed on time."
Points négatifs : "Be aware that for the cheapest fares, you are allowed only a small carry on. ANY other baggage is at least €30 extra. And don’t expect anything like a drink (no coffee, no juice, no water). You pay for that too."

Points positifs : "Flight arrived on time. It was not that expensive."
Points négatifs : "I had a bad time during the boarding process. They made me pay $56 to check my backpack in the gate. I have been traveling for two weeks with my backpack and this was the first time that an airline made me check my backpack and pay. My husband has the same backpack and they let him pass with no problem. The wost thing is that the flight was not full and there was space available for my bag. They didnt offered water during the flight."

Points positifs : "PRIX"
Points négatifs : "Embarquement: la machine à checkers ne fonctionnait pas"

Points négatifs : "No free drinks of any kind."

Points positifs : "Very friendly"
Points négatifs : "70 mins late which isn't too bad. It was really foggy & once aboard they did let us know why and apologized. Nice piloting too."

Points positifs : "very efficient"
Points négatifs : "checked luggage charge seemed high"

Points positifs : "It is first time I used this airline. No luggage allowance and you need to pay for your luggage on board.during booking this airline did not mention it"
Points négatifs : "Extra payment for my one bag of 14 kg. No snack or food or tea during flight."

Points négatifs : "They lost my checked bag on an hour flight from Copenhagen to Prague (no connections!). I am now without any clothes or hygiene products for the next 3 weeks of my trip."

Points positifs : "Easy check in and friendly staff. Clean airplane and good seat pitch."
Points négatifs : "Stewardess lack of customer help and none on-board entertainment"

Points positifs : "The one stewardesses were sweet and attentive. The plane was comfortable."
Points négatifs : "The plane had an hour delay for takeoff. Also, even though most airlines now accept the use of "airplane" mode during takeoff and landing, the stewardesses on czech airlines will reprimand you like a child to please put away all electronics. Its just a little antiquated and unnecessary. Otherwise all was good."

Points positifs : "flight was on time and smooth."
Points négatifs : "No airline service desk available until 2 hours prior to flight. taking a Bus to plane. Have difficultly climbing and descending stairs due to lack of jetway."

Points positifs : "Friendly people and very professional from the ticket agent to the boarding to the flight attendants."

Points négatifs : "The flight was 2 1/2 hours delayed. I don't like district baggage policy."

Points négatifs : "Retard de 45 ' sans explications. Places dans l'avion très éloignée (un devant le conjoint en queue) pour un couple. Impossible de changer sur le site CZE. Heureusement grande compréhension des hotesses et des passagers proches de nos sièges et qui ont accepté de changer de place. Tounours pas de verre d'eau offert..."

Points positifs : "Respect des horaires"
Points négatifs : "Sièges peu confortables. Pas d'eau offerte"

Points négatifs : "not possible oline boarding pass from Odessa"

Points négatifs : "Boarding crew and flight crew were very unfriendly and even threatened me to cancel my flight!! Cold people. They forced me to pay 45 euro (~55 uds) to check my bag after it obviously fit in the containment box. Not a single accommodation the entire flight, not even water, juice, or a snack. Horrible experience. Pay the extra cash when you book to fly a DIFFERENT AIRLINE!!"

Points négatifs : "The people that were assisting with boarding with unbelievably rude. I had a carryon that was approved by the woman who checked me in and then when boarding I was told that I would have to check my bag for 45 euros (35 euros was the original cost and an extra 10 euros because I did not check it earlier. So glad I got to pay an extra 10 euros for carrying my luggage through the airport !!!!!!"

Points négatifs : "I misconnexted and no one at their ticket counter would help me with 35 minutes before departure. Had to buy another ticket."

Points positifs : "Le etais a l'heure, sans retard"
Points négatifs : "C'est ridicule qu'on doit payer pour l'eau"

Points positifs : "Newer comfortable things plane"
Points négatifs : "Baggage charge was excessive because, booking through Kayak, I was unable to pre pay my bag on the Czech Airlines site!"

Points positifs : "Full service airline by Tarom - so no extra fees for quick check-in, no extra fees for carry-on or checked-in luggage, and usually no charge for flight food. Staff is friendly, check-in is quick and things are convenient. Easy to book a flight"
Points négatifs : "I didn't get my luggage because the flight was full and too heavy. So during my short stay I didnt have my luggage :("

Points positifs : "Flight was on time and Czech airline staff was generally good."
Points négatifs : "CDG airport layout is different from all other airports, and very poorly labeled and signed, staff were very rude. Mo complementary water on board. I got a very dry throat during the flight with no relief."

Points négatifs : "I was charged an extra 35 euros for each peace of luggage inspite when I was booking I checked the Czech airlines police for luggage and it said one piece for traveler I paid an extra 105eu for my three tickets"

Points positifs : "Nothing"
Points négatifs : "First flight left with hour and a half delay. We couldn't check in to our second flight (how come?!) so we were terrified to miss our connection. Dealing with the Czech service person was like talking to an unmerciful wall getting back no answers. Eventually the delay didn't affect us as the second flight took off with three hour of a delay (they really outdid themselves). During our staying in a sweatshop in a terminal with hundreds of other disappointed travelers we were not provided reliable information, water, or food. By the way, the on the way to France, our luggage got lost... These flights almost ruined our trip. Very disappointing experience."

Points positifs : "Nothing"
Points négatifs : "They were not so friendly There was not any option tof pay online for me and the cland crew was not friendly at all"

Points positifs : "We took off on time. Staff pleasant"

Points positifs : "The onboard staff were very friendly."
Points négatifs : "No water? I'm sorry, but this is the minimum."

Points positifs : "Despite leaving 40 mins late, we arrived only 20 mins late."
Points négatifs : "We left 40 mins late because 7 passengers were late to board."

Points négatifs : "Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing."

Points positifs : "Awesome staff. Was upgraded to comfort seating for free"

Points négatifs : "Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage."

Points positifs : "Value for money"

Points positifs : "Nothing"
Points négatifs : "Uncomfortable seats, no room for bags overhead and shocking disembarkation."

Points positifs : "The food"
Points négatifs : "Lost my bag"

Points positifs : "It was short flight so not much to share, crew was ok"
Points négatifs : "It was delayed over an hour"

Points positifs : "Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane"
Points négatifs : "Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time""

Points négatifs : "planes are old"

Points positifs : "Nothing"
Points négatifs : "The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again."

Points négatifs : "30 min late no a/c"

Points négatifs : "no legs room delay at bording delay to get to Praha"

Points positifs : "Nice crew and new airplane"
Points négatifs : "Three hours delay, and no explanation given at all."

Points négatifs : "They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay."

Points positifs : "I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline."
Points négatifs : "Literally everything. This is a gargbage airline."

Points positifs : "Nice staff, smooth flight"
Points négatifs : "Everything took ages, no one spoke to us, like time to board the plane, or we are landing...."

Points négatifs : "Delay with no apology and with poor information at the airport. The new airplane, but a dirty window."

Points positifs : "It was a direct flight."
Points négatifs : "No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area."

Points positifs : "Crew was very helpful."
Points négatifs : "The plane was a bit cramped."

Points négatifs : "The crew were not nice... talked to us in a Horrible way. There weren't any blankets"

Points négatifs : "Leg room is very small, unusual for 737. Highly not comfortable"

Points négatifs : "The two fat smelly ladies next to me."

Points positifs : "Short flight and nice crew, boarding was organized and easy"
Points négatifs : "Late departure, old plane, tight seats, no online check in"

Points négatifs : "My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)"

Points positifs : "Nothing. Probably the last time I will fly with them."
Points négatifs : "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why."

Points négatifs : "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why. Not enough room for legs. We paid for options to check online but it was not available."

Points positifs : "The crew was very pleasant"
Points négatifs : "The seats were uncomfortable, and air conditioning was turned off when we boarded so we were very congested inside and couldn't breathe."

Points positifs : "Didn't have to pay to check a bag."
Points négatifs : "Seats were cramped."

Points positifs : "We landed"
Points négatifs : "Very expensive Seats are tiny Expensive to check bags Charge for water and terminal doesn't even have a water fountain"

Points positifs : "Nothing"
Points négatifs : "The announcement finally boarding, then when everyone was waiting they delayed the flight. They gave one half a cup of water and when I asked for more I was told that I would have to purchase it. they offered nothing no snacks no entertainment uncomfortable seats only 5 kilo carry on and 15 checked luggage. Even though on the Czech air website site it allowed for 23k.I hope never to take that flight again, it wasn't even cheaper."

Points positifs : "Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight."
Points négatifs : "Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside."

Points négatifs : "Hi, Words cannot describe the damage your crew made when separating the seats between my wife and I. She is pregnant and I wasn't able to sit by her during the flight. SHAME ON YOU!"

Points positifs : "Staff was friendly on all flights. Pilot handled a windy take-off and landing to London very well."
Points négatifs : "I am 1'92."

Points négatifs : "nO ON LINE CHECK IN AVAILABLE Only received a glass of water No entertainment It was not a Czeck airline aircraft, it was smartwings I paid for a schedule airline quality flight, received a substandard charter flight service"

Points positifs : "Nothing."
Points négatifs : "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."

Points positifs : "Nothing."
Points négatifs : "Nobody told that this is low cost flight !!! No food or even water during flight. Baggage limitation of 15 kg. No leg space at all. This information should be displayed during ticket reservation."

Points positifs : "On-time without delays. Flight crew was attentive & professional."
Points négatifs : "Seats were cramped & uncomfortable. Boarding was a bit chaotic"

Points négatifs : "totally fine for a week end trip when you don't need much luggage. I wouldn't fly if luggage is an issue or on a flight longer than 2 hours as it's a discount airline and space is limited onboard."

Points positifs : "The price"
Points négatifs : "1. From Tel-Aviv: to Prague, the flight was delayed by 2h 2. Prague to Tel-Aviv; flight was delayed by 3h with 10 days notice. Then, was additional delayed after checking. Thus, instead of 11:55 (initial time when we bought the tickets.) we flew at 4:00 AM. 3. My husbands flight was canceled without any notice. We got to checking, I was on the system but my husbands ticket was canceled. My husband had a confirmed E-ticket. It was already 1 in the morning... we were shocked... Nobody was there to help. He was sent to another office in the airport to talk to someone that did not a represent the airline. The only flight that could be arrange was via Moscow. My husband arrive to Tel-Aviv 12h later. No compensation was offered, no hotel, food. My husband his a specialist-physician. 20 patients waiting for over 3 months to see him had to be cancelled. He arrived exhausted and upset and could not work even the next day. I would to point out that the travel agent did not get any notice of the cancellation and did ask for it. 4. Old airplane, not comfortable, no space, unfriendly flight attendants for checking and on board. 5. We were not served even water 6. I was very cold but could not get a blanket from the flight attendant. 7. On overall, very bad experience that will not be repeated. I will never fly with this company again."

Points négatifs : "late on our way to and from Europe, seats are uncomfortable"

Points positifs : "The flight crew was lovely."
Points négatifs : "Major delays, we stayed at the airport for 3 hours! Very annoying, and uncomfortable."

Points négatifs : "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."

Points positifs : "Seats were very comfortable. The staff...very efficient. I was concerned that I could not check in online because I had not purchased directly through them but my fears were unfounded. 2hours before and they started checking people in"
Points négatifs : "The one star responses should have been "not applicable" since we did not purchase anything to eat and have no comment. There was no entertainment, so we can't comment on that either."

Points positifs : "Nothing"
Points négatifs : "The boarding was really slow, there was no entertainment or any service during the flight."

Points positifs : "Because of a delay in the first flight, we thought that we will miss our connection, but a Smart Wings agent was waiting for us, took us to a quick exit from the plane, gave us the boarding cards, and drove us to get on time to the next plane. We were stunned! we never got such good treatment"

Points négatifs : "They broke my €1000 baby stroller"

Points positifs : "Plane arrived on time."
Points négatifs : "Backup at security almost made us miss our flight. Too hectic."

Points négatifs : "Space"

Points négatifs : "One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!"