Trouvez un billet d’avion pas cher pour la Slovaquie

Points négatifs : "With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals"

Points négatifs : "It’s an international flight. It is what it is!"

Points négatifs : "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "good crew ok food for airline"
Points négatifs : "despite an outrageous price we had problems registering our luggage economy light never heard of it"

Points positifs : "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Points négatifs : "Paying more attention to bags transportation between plains"

Points négatifs : "Lufthansa’s needs to get their staffing act together. It took 1 1/4 hrs to check in due to insufficient staff & then once on board the flight it was announced there was no food available due to staffing shortages"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "Crew seem competent, airplane was fairly clean and not too old, food not awful, ac outlets in economy, headphones not the worst."
Points négatifs : "I hate that there's no free checked bag anymore! Two mile walk with heavy bag in Frankfurt. Provide carts in FRA! Crowded: seat pitch small, seats narrow, flight totally full, toilets filthy by the end. IFE: English options boring (German options not subtitled), touch screen not responsive."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Nice entertainment selection"
Points négatifs : "Too many snacks, food was low quality, flight was delayed with no reason given,"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points négatifs : "Seats in row 56 are too tight."

Points positifs : "Incredible service and comfort"

Points positifs : "Crew. Clean restrooms."
Points négatifs : "Not being able to pick seating until 23 hours before the flight. A huge plane for first and business class. Economy left with uncomfortable seats, no legroom whatsoever and I am only 5’. Food was awful. Extra long walk in Frankfurt to baggage."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Nice crew, good flight."
Points négatifs : "45 minute delay was tough."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Attitude of staff"
Points négatifs : "Food and delay"

Points positifs : "The crew was very welcoming"
Points négatifs : "My overall experience was good"

Points négatifs : "Due to the reason that the flight was overbookef LH asked us to drop off our hand luggages as well, however both were approved for the cabine. For this reason I had to buy padlocks. The problem was, that even if we were asked for favor we had to wait for baggage drop off at boarding for one hour."

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points négatifs : "Perte bagage"

Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"

Points négatifs : "Food is looking not fresh and quality is cheep ...."

Points négatifs : "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Points négatifs : "Un avion qui part à l heure est un avion qui arrive à l heure."

Points positifs : "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Points négatifs : "Encore un retard...cette fois de 45 minutes"

Points positifs : "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Points négatifs : "Retard de l'avion: de plus en plus récurrent."

Points négatifs : "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Points positifs : "Seat was very comfortable. Crew was great."

Points négatifs : "Food should be much better than this. Otherwise everything is ok."

Points négatifs : "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Points positifs : "Crew"
Points négatifs : "Huge delay... :("

Points positifs : "Awful airline. Will never get tickets through you again."
Points négatifs : "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Points positifs : "Nothing. I will never put her tickets from From here again."

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Points positifs : "The crew was friendly and particularly one of the girls was always giving her best"

Points négatifs : "The 34 minute flight was delayed by almost 2 hours."

Points positifs : "Entertainment"
Points négatifs : "Small space in middle seat"

Points négatifs : "Ils ont changé mon vol a la dernière minute"

Points positifs : "Rude inconsiderate staff. Terrible plane"
Points négatifs : "Everything"

Points négatifs : "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Points négatifs : "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Points négatifs : "Good"

Points positifs : "The food is poor"
Points négatifs : "The ffood could be better."

Points positifs : "Personel Très sympa et pilote top"
Points négatifs : "Pas de distraction"

Points positifs : "Choix de films et jeux pour enfants, repas correcte"
Points négatifs : "Personel trop rigide et pas très à l écoute des enfants"

Points positifs : "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Points négatifs : "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Points négatifs : "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Points négatifs : "The crew dropped the bottle to the head of my son."

Points positifs : "On time, nice breakfast"
Points négatifs : "Not enough leg room, same as everyone"

Points positifs : "Generally very pleasant flight"
Points négatifs : "No complaints"

Points positifs : "On time take off"

Points négatifs : "Collation non adaptée au menu spéciaux demandés (vegan)"

Points négatifs : "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Points positifs : "Movie selection was good."
Points négatifs : "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Points positifs : "Got stuck in Vienna with very poor service"

Points positifs : "Great service on board the plane."

Points négatifs : "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Points négatifs : "See red comment above."

Points positifs : "Short flight and got a snack"
Points négatifs : "Boarding was a hassle"

Points positifs : "Staff welcoming and courteous. Flight nice and quiet"
Points négatifs : "Nothing"

Points positifs : "Staff very welcoming"

Points négatifs : "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Points positifs : "Nice flight freindly staff"
Points négatifs : "Not comfertable chairs"

Points positifs : "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Points négatifs : "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Points négatifs : "Le repas"

Points positifs : "Bon vol pas secoué"

Points positifs : "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Points positifs : "The crew was super nice"
Points négatifs : "Not enough food during the long flight"

Points positifs : "Comfort was good because I had a whole bench to myself!"

Points positifs : "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Points positifs : "Food"
Points négatifs : "To train the flight attendant to do better."

Points positifs : "Never made on plane"
Points négatifs : "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."

Points positifs : "Short flight everything worked out."

Points positifs : "LOT kept seating set up for comfort of all passengers."

Points positifs : "They offered a cookie, coffee and water. If you want more you have to purchase it. I was amazed by the punctuality."

Points négatifs : "They lost my bag!"

Points positifs : "The crew was great, but my seat wasn’t that comfortable."
Points négatifs : "I would probably like them to be on time because I almost missed my connecting flight"

Points négatifs : "2,5 hrs late at departure. Lost valuable time in Warsaw, could have had a few more hours to explore the city"

Points négatifs : "flight was over 6 hours longer than planned, we did not catch plane from Budapest to Krakow so went to Warsaw than to Krakow, plane from Warsaw didn't have air conditioning working, worst flight ever !!!"

Points négatifs : "flight was delayed 4 hours"

Points positifs : "Everything went good. Thank you."

Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Points positifs : "Crew was fine, plain was fine"
Points négatifs : "Departure was late one hour, I missed my flight connection to Bulgaria"

Points positifs : "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."

Points négatifs : "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Points positifs : "Everything"
Points négatifs : "Boarding"

Points positifs : "Movie selection, games, food, dreamliner plane"
Points négatifs : "Legroom, seat comfort"

Points positifs : "Plane was half empty so I had plenty of space"
Points négatifs : "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"

Points positifs : "calm"
Points négatifs : "the above"

Points négatifs : "They lost my laguage."

Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Points négatifs : "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"

Points positifs : "Seat comfort. Smooth flight."
Points négatifs : "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Points positifs : "We made it there and the staff in Warsaw were very helpful."
Points négatifs : "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."

Points négatifs : "flight delayed and no information was being given!"

Points positifs : "The crew was very friendly and helpful."

Points négatifs : "The fly was late 50 nim, we have to wait for some people witch come late."

Points positifs : "NOTHING!!!!!"
Points négatifs : "Because of them not knowing their job I had to spent extra 1000$..."

Points positifs : "The plane was on time, friendly crew"

Points positifs : "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Points négatifs : "Flight was one hour late. No food service or entertainment for this flight, but was as expected."

Points positifs : "Good selection of in-flight entertainment, relatively clean plane."
Points négatifs : "Boarding at WAW was a joke - very disorganized and cramped gate area. Simple remedy is to give passengers guidance on where to line up for their assigned zone prior to boarding. No individual air ventilation - got hot and uncomfortable at times. Cramped economy seats - and if passenger in front of you fully reclines - your TV screen is almost in your lap. Hot meal included very rubbery chicken - obviously either overcooked or nuked too much. Attendants seemed indifferent or annoyed if you asked for individual attention outside of their normal rounds of serving drinks/etc (all I wanted was a Coke). I was essentially told to go to the back of the cabin and get my own drink... Upon arrival - de-planing took an eternity. We had a large group of teen band members traveling - who had scattered their instruments in overheads all around the plane. So anyone that was behind them had to wait until they figured out where all their stuff was stowed. OK - not necessarily LOT's fault - but again - a little thought and some hand's on guidance by the crew would have made it easier for the other passengers to get off the plane quicker after a 9 1/2 hour flight..."

Points positifs : "After reading all of the previous reviews I was panicking about the flight being cancelled and getting stuck at the airport all night. The weather held pretty good last night, and we departed ON TIME."

Points positifs : "Ok"
Points négatifs : "Ok"

Points positifs : "The landing wasgood"
Points négatifs : "After the plane landed had to sit an hour in the plane cause of gate clearance . I had a connection flight I almost missed. After 9 hours travelling it was extremely stressful . The wasn working for the lady next to me ."

Points négatifs : "They lost my baggage"

Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Points positifs : "Interior seats in Premium Economy class."
Points négatifs : "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."

Points positifs : "It was on time and they did not loose our bags"
Points négatifs : "After boarding we sat for 10 min before take off but arrived on time so all good"

Points positifs : "Seats were full recline and very comfortable. Nice large windows."
Points négatifs : "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."

Points négatifs : "entertainment didnt work tray tables broken"

Points négatifs : "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."

Points positifs : "Nice service."
Points négatifs : "No problems."

Points positifs : "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Points négatifs : "No entertainment at all"

Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Points négatifs : "Expect flying without delay"

Points positifs : "Nothing!"
Points négatifs : "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"

Points positifs : "Nothing"
Points négatifs : "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"

Points positifs : "Absolutely nothing about checking in process. It was a nightmare."
Points négatifs : "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"

Points positifs : "The crew was kind."
Points négatifs : "I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it."

Points positifs : "No it wasn't comfortable, a regular seat."
Points négatifs : "- The crew was in a playful attitude, seems like they were not working at all, took their jobs as a joke - no kind of entertainment at all"

Points négatifs : "Retard"

Points positifs : "The check in was super easy, they attendent was lovely and the flight itself was alright. However, there was a toddler screaming for 30 mins and not member of the crew adressed the issue and talked to the mother ot tried to calm down the kid."
Points négatifs : "They called us to queue up way before they started boarding. We stood there in a long line for almost 40 mins. They could've called right before they actually wanted us to start going in the plane."

Points positifs : "Seats don't recline. Flights are always late."

Points positifs : "Cost"
Points négatifs : "More comfortable seats. Easier transfer from BVA to CDG"

Points positifs : "N/A did not fly."
Points négatifs : "I had a medical emergency, and these are non refundable so I contacted the airline to let them know I would not be on the flight so I would not be held further accountable for our absence."

Points positifs : "Ponctualité."

Points positifs : "The crew was very hospitable."
Points négatifs : "Having all of us line up for boarding on the second floor, only to have us stand in that room for another 15-20 minutes before beginning the boarding process didn't seem to make much sense."

Points positifs : "Sièges trop durs"

Points positifs : "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Points négatifs : "L'embarquement"

Points positifs : "Everything was just fine, nothing special"

Points positifs : "Vol pas chèr"
Points négatifs : "Le service client est à revoir"

Points positifs : "Pilot gave us a nice smooth flight even though there was a storm, brilliant take off and landing!"
Points négatifs : "It was terrible that hand luggage had to be paid for"

Points positifs : "Personnel navigant accueillant, personnel au sol de bons conseils."
Points négatifs : "assise dans l'avion à améliorer"

Points positifs : "Inadmissible"
Points négatifs : "Bonjour La nouvelle loi concernant le bagage cabine est inadmissible étant donné que le gabarit du sac n’est pas le même au départ de Marseille qu’au départ de Marrakech... le gabarit est beaucoup plus petit à Marrakech donc nous sommes obligés de payer le bagage en soute . C’est inacceptable et honteux de votre part!"

Points positifs : "On était à l'heure."
Points négatifs : "Pas de respect de priorité lors de l'embarquemnt. Ils laissent les clients livrés à eux mêmes. L'annonce sonorisée n'a été faite qu'une seule vois, et on s'est trouvé comme les autres non prioritaires. En plus désagréments causés par l'équipage à bord avec le va et vient inutile avec un accent incomprhensible. En général, on était mal servi..."

Points négatifs : "This airport is wayyyyyy too far from Paris, Kaylan was misleading in suggesting this airport. The cab from central Paris was $170"

Points positifs : "All"
Points négatifs : "Anything"

Points positifs : "Accueil, personne souriant, dommage ne parle pas français !!aa"
Points négatifs : "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"

Points négatifs : "Premierement, le personnel de l'aeroport est totalement irrespectueux a l'aeroport frankfurt hahn. Et deuxiemement, les gens sont tres bruyants dans l'avion apres avoir bu de l'alcool. Je pense que des regles plus strictes concernant l'alcoolemie des passagers dans les vols devraient etre mises en place."

Points positifs : "Super helpful employee at check-in in the Beauvais airport in Paris. Friendly Staff on board - service with a smile. Comfortable seats."
Points négatifs : "You have to pay twice the amount for bags at the airport but one is aware of it. Best to know how many bags you will check in and be prepared before hand."

Points positifs : "seul chose positive les tarifs"
Points négatifs : "départ de Toulouse vers Berlin avec une heure de retard dans explications ni aucunes excuses ensuite ils ont même pas offert gratuitement une boisson sur le sol où dans l'avion . pour le retour Berlin à Toulouse du retard aussi 20 minutes."

Points positifs : "Bonjour, Une fois dans l'avion tout s'est bien passé Nous sommes toujours bien accueillis par les équipages en vol. Confort, bagages, prestations à bord, tout est bien organisé et optimal."
Points négatifs : "L'enregistrement a été un véritable calvaire Je n'ai jamais réussi à m'enregistrer via Kiwi mon prestataire Je suis donc venue tôt à l'aéroport pour m'entendre dire que l'enregistrement sur place est facturé plus de 50 euros par passager ! En fait je n'avais pas reçu l'adresse mail kiwi pour effectuer cette démarche, adresse incroyablement longue, introuvable sur le net ( je prends pourtant l'avion depuis quelques années ! ) Bref, gros gros stress et la sensation d'être prise pour une andouille, ce qui est plutôt déplaisant Je ne voyagerai plus par Ryanair si le prestataire kiwi est proposé, d'autant que mes tentatives pour les joindre avant le départ ont toutes échoué. Cordialement"

Points positifs : "L’equipage"
Points négatifs : "Le retard d’1h30"

Points négatifs : "The plane left very late and we landed 12.30 am"

Points positifs : "There was basically nothing that I liked/enjoyed"
Points négatifs : "The staff was rude and unhelpful"

Points positifs : "Ponctualité"
Points négatifs : "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"

Points négatifs : "Encore en retard"

Points positifs : "L’équipage était agréable, possibilité de changer de siège, arrivée rapide à Madrid."
Points négatifs : "Embarquement « prioritaire » catastrophique dans un aéroport qui frise le hangar de bétail ! Dernier vol du soir = vol retardé. Les nouveaux sièges sont bien moins confortables que les précédents, totalement pensé pour être extrement fins et légers afin de dépenser le moins de kérosène possible"

Points positifs : "The crew is friendly"
Points négatifs : "The Nicole and Dime! The waiting, the process to check in, the airports they use."

Points négatifs : "I booked a flight using Kayak and did not receive a confirmation email with boarding pass. When I arrived to the airport they said that because I didn't have a boarding pass they need to print it and charged me 50 euro. I felt that this was a scam for Ryanair to make money off their customers. They said it was Kayak's fault that I did not receive a confirmation email. Then after my flight left, an email came. I want a refund of 50 euro."

Points positifs : "I got where I was going...eventually."
Points négatifs : "The plane left a half hour late. The Ryanair staff tried to sell us stuff the entire flight. Food, drinks, alcohol, and then the “gift trolley” came out. I couldn’t even get any water on that flight. Pfffft!"

Points positifs : "Price"
Points négatifs : "La vente à bord de façon instante par l'équipage Ryanair."

Points négatifs : "La vente de produit... impossible de se détendre...toujours une personne entrain de parler dans le micro... Pénible"

Points positifs : "Everything normal"

Points positifs : "Départ à l'heure prévue. Vol impeccable, sans surprise."
Points négatifs : "Tarifs en fonction des vacances scolaires. Ils se rattrapent sur les tarifs bas le long de l'année."

Points positifs : "Super"

Points négatifs : "They don't tell you there isn't a bus or transportation to the airport, when I got to where they said to go there was no bus, either go back to Paris and take a bus so I just flew with someone else... not impressed."

Points positifs : "Ponctualité, amabilité. Il n’y a pas de divertissement à bord. Je n’ai pas mangé à bord."
Points négatifs : "Le confort des sièges. Au bout de 2 heures cela commence à être désagréable. Mais ce n’est pas la faute de Ryanair mais du constructeur Boeing. Les Airbus sont plus confortables."

Points positifs : "Nothing"
Points négatifs : "WILL NEVER FLY WITH THIS AIRLINE AGAIN, staff is rude and poorly trained in the customer service department, hidden fees/ 50 euros to CHECK IN!!!"

Points positifs : "Very friendly staff"

Points positifs : "Le prix et l'accueil et l'humour de l'équipage"
Points négatifs : "Le confort"

Points négatifs : "Aucun confort : élocutions permanente de l'équipage au micro afin de faire de la " vente moussée" du parfum au porte-clés en passant par le ticket de loterie : aucun repos possible ... aucun confort par rapport aux autres compagnies . Tout est fait pour gonfler la facture Une véritable bétaillère : première et dernière fois !!!"

Points positifs : "On time"
Points négatifs : "Awful service. Very uncomfortable seats. 0 air conditioner, I was wearing the entire flight. I asked for ice and they said not without the purchase of a drink. Water cost money. Never Ever ever recommending Ryanair."

Points positifs : "Nothing, it was a terrible experience. I will never fly this airline again."
Points négatifs : "I swiped my card to pay for baggage. The kiosk said approved, and RyanAir said that the card was not processed. After a 45 minute delay, our bags were finally checked. I'm currently disputing the four baggage charges with my bank. The planes are small, and in Paris you fly out of Beauvais which is a 90 minute ride to the city."

Points positifs : "Siège au niveau de l'issue de secours donc plus de confort pour les jambes."
Points négatifs : "Équipage à peine francophone"

Points négatifs : "Consider taking another airline at CDG IF 50$ more expensive. Will be worth it"

Points positifs : "Personnel accueillant et vol dans l'ensemble agréable."
Points négatifs : "Une demi heure de retard.. comme d'habitude. Mais les prestations habituelles étaient cependant au rendez-vous. Tout se paie chez Ryanair. 35 euros de bagages à payer une fois à l'aéroport. En effet impossible de se connecter en ligne sur l'espace privé ryanair 48 heures avant pour ajouter un bagage. Bien décevant. Nous avons été contraints de prendre une très grosse marge de sécurité pour l'aéroport.. 3h30 au lieu de 2h. En effet, le standard par téléphone nous a gentiment expliqué qu'il était impossible d'ajouter des bagages à moins de deux heures de l'heure du vol."

Points positifs : "Le vol s'est très bien déroulé"
Points négatifs : "Beaucoup de retard au départ de Dublin"

Points positifs : "Awesome staff. Was upgraded to comfort seating for free"

Points positifs : "Nothing"
Points négatifs : "Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not."

Points positifs : "Nothing to really like when the flight takes off 45 minutes later... without a solid reason why. They only apologized after we landed.. as if it was nothing."

Points positifs : "Crew was good , nothing against them . Just a delayed flight which made us miss our connecting flight ."
Points négatifs : "Be on time ! So people don’t miss their connecting flights"

Points positifs : "Nothing"
Points négatifs : "No early check in. The longest line at check in that I ever seen. Terrible seats"

Points positifs : "Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us."

Points négatifs : "30 min late no a/c"

Points positifs : "Nice crew and new airplane"
Points négatifs : "Three hours delay, and no explanation given at all."

Points négatifs : "The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on"

Points négatifs : "Night flight, do not stop talking"

Points positifs : "The crew were nice and helpful. The plain was new."
Points négatifs : "I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs.."

Points négatifs : "I never knew you can make the sit rows so close to each other :)"

Points négatifs : "No food Limitted laugage"

Points négatifs : "The flight is operated by a budget airline. False advert"

Points négatifs : "I didn't like the surprise of finding out checked baggage can only weigh 15 kg. Normal is 20-22. It a cheap infuriating way to rob passengers. will NOT fly them again"

Points négatifs : "We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!"

Points positifs : "Nothing. Probably the last time I will fly with them."
Points négatifs : "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why."

Points négatifs : "late"

Points positifs : "Boarding was fast and quite organized nicely"
Points négatifs : "I asked for an emergency place due to my height (6"5) and got one, only to realize that instead of placing 2 rows for the emergency area they placed 3(!) rows, making the emergency exits the smallest rows on the plane. Eventually we were moved to other seats, but that was horrible. No food. No Entertainment. Crew was Hebrew speaking but talked to the passangers only in English (bad one, I must add)."

Points positifs : "Price"
Points négatifs : "Dying of thirst."

Points positifs : "We landed"
Points négatifs : "Very expensive Seats are tiny Expensive to check bags Charge for water and terminal doesn't even have a water fountain"

Points positifs : "Nothing."
Points négatifs : "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."

Points positifs : "Flight was late for like 3 hours"

Points positifs : "Nothing"
Points négatifs : "They checked us into the wrong gate. We then had to walk upast and down stairs and across the tarmac to get on the plane. My husband have low blood pressure problems and problems with stairs. There was no consideration."

Points positifs : "Nothing."
Points négatifs : "Nobody told that this is low cost flight !!! No food or even water during flight. Baggage limitation of 15 kg. No leg space at all. This information should be displayed during ticket reservation."

Points positifs : "Price point was good, staff was friendly and helpful. Overall the people working here are excellent, but they're clearly fighting an uphill battle against the company's systems/tech"
Points négatifs : "*The online check in didn't work, so I wasn't sure if I actually had a flight until I got to the airport. *Upon arriving at the airport, the flight number had changed, which added to confusion. *Upon boarding aircraft, I realized I was assigned row 32... in a 25 row plane. I guess I was the first to realize this, as when I pointed it out to a flight attendant, she conferred briefly with a coworker and then they declared it was open seating. *The beverage service took so long that they never got to my row."

Points positifs : "The most horrible flight I have ever been on in my life"

Points positifs : "The flight crew was lovely."
Points négatifs : "Major delays, we stayed at the airport for 3 hours! Very annoying, and uncomfortable."

Points négatifs : "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."

Points positifs : "Nothing"
Points négatifs : "The crew was extremely rude - I was in an isle seat and overtime a crew member walked by they rammed into my arm and didn't even say sorry. They also tapped me hard when we were getting ready to land and said "Earphones out!" overall the crew was the worst I have ever had. Never will I fly with this airline again"

Points positifs : "Seats were very comfortable. The staff...very efficient. I was concerned that I could not check in online because I had not purchased directly through them but my fears were unfounded. 2hours before and they started checking people in"
Points négatifs : "The one star responses should have been "not applicable" since we did not purchase anything to eat and have no comment. There was no entertainment, so we can't comment on that either."

Points négatifs : "we were supposed to take of at 4:50. the flight left the airport at 7:30"

Points positifs : "Friendly service, helpful ground staff."

Points négatifs : "They broke my €1000 baby stroller"

Points négatifs : "The delay of 2 hours"

Points négatifs : "The Flight late 3 shouts. There is no food. The sits were so close."

Points négatifs : "Spent your and a half in line for check in. Put us in the last sit, was verry verry crowded. No food or drinks. No entertainment."

Points positifs : "The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards."
Points négatifs : "Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to."

Points positifs : "The staff was polite."
Points négatifs : "The delay in boarding. The unexplained delay in takeoff. They do not share information with passengers at all!!! Very low quality cold cheese sandwich. Only cheese sandwich to choose from despite the menu. Room temperature Cola zero. Unable to do webchekin? why? This company flies so much..why there is no online check in????! why? The leg room is extremely poor. Everything squeezed. The last seats near at the end of te aircraft are 90 degrees straight!! more than 90...they actually lean forward a bit...I sat there! is hould know impossilbe! I'm sorry...i have to put this company to my black list..."

Points positifs : "Absolutely nothing."
Points négatifs : "Original departure time: 20h Effective: 23h Because of this unbelieveble delay, I lost my bus to Piccadily and got stuck at the airport to get a train. Result: I was supposed to arrive at the hostel 22h quietly but arrived 4am in the morning. Company Explanation: plane in Madrid. Did they not know that people had bought the ticket and waited in Prague? Where is their responsibility? 110 kc not account for it"

Points positifs : "The plane was clean and crew was polite."
Points négatifs : "My flight ( Prague to London) was delayed for 1 hour. My previous flight ( London to Prague) was delayed for 40 min. I was speaking with other passengers, almost everybody was reffering to the numerous delays by SmartWings ( for 40 min to 7 hours). No warning or information about this delay was given in advance. We were waiting in the gates for 1.30 hours, instead of sitting in the lounge."

Points négatifs : "Delayed"

Points positifs : "Nothing"
Points négatifs : "Terrible experience. They do not allow to bring your own water to the airplane and they denied to give me a glass of water. Also they lost my baggage and returne it to me 4 days later."

Points positifs : "Staff were nice and Great value for money."
Points négatifs : "Ran hours late with pasangers sitting outside boarding gate with no seating or information. ( or compensation)"

Points positifs : "Flight on time"
Points négatifs : "Non"

Points positifs : "I thought that the flight was very smooth!"
Points négatifs : "I thought that one of the flight attendants was very rude in the way that she asked me to take my headphones out for take off. I have flown so many places and have never been asked such a thing and especially in such a rude way! Also, I did not like that we were not given a beverage on the flight. It was not a cheap flight and the fact that we were not even offered water is rude. I don't think I will fly smart wings again."

Points négatifs : "No entertainment at all, no outlets, and all of the food was for purchase. There was no indication whatsoever that we would need to purchase food onboard (most airlines provide free drinks), and the worst part was that there was no free potable water. And, the crew were not at all nice about it. Honestly, I'd like back the 2 euros I had to spend on getting a bottle of water!"

Points négatifs : "Two days before the flight, they emailed to say that instead of 8:05 am, the flight would leave at 6:55 am. Ok, fine. I get to the airport at 5:30 and the flight is now leaving at 9:30 (and was further delayed to 10:20). I really could have used the extra sleep. Why bother with the email? Better yet - SEND ANOTHER EMAIL NOTIFICATION! They gave us a food voucher for the inconvenience but failed to mention that it wouldn't be honored on the plane. Very nearly missed my connecting flight which I had planned a full 4 hours between landing and takeoff. Harumph!"

Points négatifs : "Both flight were late"

Points positifs : "Overall, everything was as expected, nothing exceptionally remarkable."
Points négatifs : "It was too hot inside of the plane. The pocket of the seat in front was sticking out and jabbing my knees."