Trouvez un billet d’avion pas cher pour Pula

Points négatifs : "Food is a joke"

Points positifs : "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Points négatifs : "Flight was delayed, but it didn’t interfere with my travel plans."

Points positifs : "Not much went well, sorry"
Points négatifs : "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."

Points positifs : "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Points négatifs : "Boarding could be a little bit more organized"

Points négatifs : "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service is excellent, comfortable seats and space between legs is comfortable even in economy."

Points positifs : "Nothing at all"
Points négatifs : "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Points négatifs : "Te cabin pressure gave us headache. always happens with the A380 though."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Crew, boarding, seat"
Points négatifs : "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Points positifs : "Crew and flight and service were fine"
Points négatifs : "Economy seats are cramped"

Points positifs : "Good, friendly crew"

Points positifs : "on time no hassle"
Points négatifs : "nothing in particular"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Great hospitality"
Points négatifs : "Delayed"

Points positifs : "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Points négatifs : "Nothing."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Actual flight, staff, food, beverages."
Points négatifs : "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."

Points négatifs : "Le retard"

Points positifs : "Arriving on time."
Points négatifs : "Can't think of anything."

Points positifs : "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Points négatifs : "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Points positifs : "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Points négatifs : "NA"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points négatifs : "Perte bagage"

Points positifs : "Premium economy is spacious and worth the money."
Points négatifs : "Better beer selection."

Points positifs : "The flight itself was inoffensive."
Points négatifs : "I was unable to select the 'fare' with a checked bag, so was planning to pay at the counter. I think the site for the airline is buggy, as it was also an ordeal by trial-and-error to try to check in online. I also could not elect to check a bag during the on line check in process, which I know is sometimes an option. When I arrived at the airport, the check in was a mess (ton of people, everyone was taking forever at the counter) and when I FINALLY arrived at the counter, I was informed that I needed to take a handwritten receipt from the check in counter, go up a floor and wind through a few corridors to find some travel agent (?) desk to pay 40 Euros for my checked bag. Which actually was 48 Euros because I needed to use a card, and was not paying by cash. After I managed to find the desk where I needed to pay, I had to wind my way back downstairs and muscle my way back into the line I had already waited in to finish the check in process. When we arrived in Split, 25% of the flight was missing their bags, which included a member of the party I was traveling with. It took an extra 30 minutes at the airport to file a missing bag claim, and another 38 hours for the bag to finally arrive. Not a great way to spend the few days we had in Split."

Points positifs : "Seat was nice"
Points négatifs : "Baggage delivery."

Points positifs : "Helpful in many languages!"
Points négatifs : "Hard to find luggage check in Charles de Gaulle airport. Nor Croatian Air’s fault. CdG has some hard-to-find features."

Points négatifs : "My bag did not arrive with me and I was told it was because I did not allow enough time for my bag to get from the plane in Split. This had nothing to do with me but rather their scheduling. They really need to allow more time between connecting flights for this and for getting thru passport check"

Points positifs : "Crew welcoming and friendly. Seats comfortable"

Points positifs : "Flawless, comfy seat, good food, included drinks. No complains"

Points positifs : "direct flight from san diego, an excellent route!"
Points négatifs : "food too salty; when person in front pushed seat back, it was uncomfortable & tight;"

Points positifs : "Tout service et exactitudes"

Points positifs : "Attentive and friendly staff , good food and drinks!!!"

Points négatifs : "Le vol de Split a Francfort a ete retarde. J'ai presque manque mon vol."

Points positifs : "Nothing"
Points négatifs : "They lost our luggage and still haven’t returned it, after 2 days of no communication we found out that they hopefully will return it to us on wed. The 8th and we leave the 10th....."

Points positifs : "Everything was great."

Points positifs : "Friendly enough staff, and the plane was fine."
Points négatifs : "Long wait times in lines due to short staffing, and when they lost our luggage the system to track it was archaic."

Points positifs : "Dubrovnik airport staff when they knew my problem"
Points négatifs : "Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”"

Points positifs : "On time performance, professionalism of the staff, snacks even on a short haul flight, and a smooth sailing through quite a bit of weather en route"
Points négatifs : "Would be great to add power outlets or usb charging options"

Points négatifs : "Just water served."

Points positifs : "Left on time and arrived early"
Points négatifs : "Did not know checked baggage was not included in price"

Points positifs : "Staff was nice."
Points négatifs : "Too expensive for no food/snacks, no entertainment, a turbo prop and delayed flight ! Staff was nice."

Points positifs : "Nothing"
Points négatifs : "They had a cancelled flight try to make me take a bus to my final destination. So finally they booked us a flight next day in evening we didn’t received any vouchers or hotel room from the airline and nobody had a answer on why was flight cancelled. I had to pay for all my hotel stay and travels from airport to hotel."

Points positifs : "Very professional crew. Loved particular type of snacks served on small, red napkins - those stylish details make a difference!"

Points positifs : "Crew was pleasant. Nothing special. This seems like a commuter flight."
Points négatifs : "Boarding process is a little chaotic with people crowding from the shuttle to the plane."

Points négatifs : "they overbooked the flight, and so my brother was almost separated from my friend and me"

Points positifs : "Great flight, super easy. Gave us breakfast which we were not expecting!"

Points négatifs : "Flight wand delayed 45 minutes"

Points négatifs : "Delayed for more than 1 hour without any information"

Points positifs : "On time and courteous staff. Easy rental car drop off at Zadar. Airport easy to navigate."

Points positifs : "Great service. Totally on time."

Points négatifs : "No resl issues"

Points négatifs : "No leg room"

Points négatifs : "I can't comment on connectiing flight because I'm still sitting in the airport waiting for the next available Croatia Airlines flight to get me to my destination. The gate agent was not very helpful."

Points négatifs : "Change route instate zagreb the have change my flight to ljublana 8h before traveling"

Points positifs : "Olives and cheese in oil, Mediterranean crackers and Free red wine!"
Points négatifs : "Delayed about 45 minutes"

Points positifs : "Ticket price included baggage"
Points négatifs : "N/A"

Points positifs : "Great service & nice new airport - took no time at all to get through security."

Points positifs : "The food was great on the plane."
Points négatifs : "There was a loud kid sitting next to me."

Points négatifs : "The airline lost my bag and was extremely rude when I inquired about it. The space was also cramped."

Points positifs : "People were nice."
Points négatifs : "None of the staff had any urgency about boarding the plane considering that we were delayed by the previous flight. Luckily, the second leg I had on Croatian Airlines had no urgency either."

Points positifs : "I was pleased that the crew was willing to delay the flight so passengers from an incoming flight could get to their destination."

Points positifs : "Flight Attendants are okay"
Points négatifs : "The seat leg rooms are horrible!"

Points négatifs : "The check in lady did not speak/understand English. One of our carry on luggage did not fit into the prescribe size. We wanted to remove some stuff to avoid the bulging but refused us to do so, insisting that we checked it in and pay EUR 70.00 otherwise she will refuse to board us. We felt intimated and had no other choice but pay up or lose our connecting from Paris. Hence, the bad review, otherwise our experience with the flight and crew were excellent. Hope you can help us get a refund from that unnecessary EUR 70 expense."

Points négatifs : "So delayed out of Frankfurt that we missed our connection."

Points positifs : "Good service"
Points négatifs : "Insufficient leg room. Flight was late."

Points négatifs : "Food"

Points positifs : "Compared to SAS flight I like the fact that they offer on every flight decent drink and snack. Flight attendants are extremely nice. By the way there were newspapers too. Everything one can buy for several euros, so it is not about money it is more about how to cut the boring time when you cannot move."
Points négatifs : "Liked everything"

Points positifs : "We were sitting at the wrong gate and almost missed the plane but they were looking for us and were glad we got there in time."
Points négatifs : "We were unable to get anything to eat in our section of the airport in spite of being told there was better food after security checkpoint. I realize this was the fault of numerous airport employees who were ill-informed and not Croatian Airlines fault but it was a problem since we arrived two hours early ready for lunch and were unable to get anything to eat until we arrived in Dubrovnik. Kathleen"

Points négatifs : "Over head bins don't hold average size American suit case . Was not told that when we checked into our flight. When getting ready to board was yelled at by agent because of the size of our suitcase. Was told to stand with the other Americans. Flights are always late. They never land or take off as scheduled."

Points positifs : "Les avions étaient a temps"
Points négatifs : "Pas de repas et de café le soir"

Points positifs : "Very fast service for drinks."
Points négatifs : "Small plane and no way to change seats."

Points positifs : "Once in the air, the flight went without a problem."
Points négatifs : "Flight delayed 1 hour"

Points positifs : "The actual takeoff and landing with this airline is usually smooth"
Points négatifs : "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."

Points négatifs : "Everything"

Points positifs : "Comfortable, on time, smooth boarding"

Points positifs : "Evriting"

Points positifs : "Nothing"
Points négatifs : "Manners"

Points négatifs : "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Points négatifs : "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."

Points positifs : "Food was fantastic. Crew was attentive and polite."

Points positifs : "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Points négatifs : "More movies and TV shows please!"

Points négatifs : "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"

Points positifs : "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Points négatifs : "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."

Points positifs : "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Points négatifs : "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Points positifs : "Comfy and clean"

Points négatifs : "Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal."

Points positifs : "good service , everything good."
Points négatifs : "nothing"

Points positifs : "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Points négatifs : "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Points positifs : "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"

Points positifs : "Quick and short flight. Plane was clean and comfortable"
Points négatifs : "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."

Points négatifs : "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Points positifs : "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Points négatifs : "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Points positifs : "Nothing"
Points négatifs : "The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs."

Points négatifs : "Flight was late and caused loss of connection flight to Amsterdam"

Points négatifs : "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."

Points positifs : "Departed and arrived on time despite boarding chaos."
Points négatifs : "What was that stuff they served us to eat?"

Points positifs : "Crew was extremely nice and helpful."
Points négatifs : "the Air Serbia magazine was the only entertainment available."

Points positifs : "New plains, great crew, on time. Quick check in, great price."
Points négatifs : "Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK."

Points négatifs : "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."

Points positifs : "No complaints"
Points négatifs : "Everything was OK"

Points positifs : "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Points négatifs : "Everything"

Points négatifs : "No enerertainment and no food."

Points positifs : "Food is okay, entertainment is finally available (at least for mobile phones and tablets), crew is good"
Points négatifs : "New sits are just uncomfortable, especially in the middle."

Points positifs : "A short connection"

Points négatifs : "Afrer a day I am still in Pittsburgh!!!"

Points positifs : "Gave us food when they weren't required."

Points négatifs : "My luggage was lost."

Points positifs : "Le micro sandwich"
Points négatifs : "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"

Points négatifs : "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Points positifs : "Easy check in, flight was on time, crew were nice and free meal and drink."
Points négatifs : "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Points négatifs : "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"

Points positifs : "On time."
Points négatifs : "Small and uncomfortable prop plane. Boarded from rear only."

Points positifs : "Nothing."
Points négatifs : "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."

Points positifs : "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Points négatifs : "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."

Points positifs : "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Points négatifs : "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Points positifs : "On time, professional"
Points négatifs : "food could be better"

Points positifs : "Very responsive and real meal for short flight!"

Points positifs : "Food was very tasty. Staff was responsive and helpful."
Points négatifs : "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."

Points positifs : "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Points négatifs : "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."

Points positifs : "Flight crew are nice, reasonable service during flight"
Points négatifs : "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Points positifs : "Service"
Points négatifs : "Long Layovers"

Points positifs : "Good food, skillful pilot"

Points positifs : "Great crew, gently made sure we had our masks on."
Points négatifs : "Boarded some passengers very early and had to wait on bus and plane for other passengers who boarded at normal time."

Points positifs : "The crew was great!"

Points négatifs : "I arrived 45 minutes before boarding, they refused to let me on the plane because they had closed the registration process. I had to buy another ticket"

Points positifs : "Retard"
Points négatifs : "Respecter l'horaire du voyage"

Points positifs : "The positive crew!"
Points négatifs : "Hire more crews like this!"

Points positifs : "Nothing to tell seriously"

Points positifs : "Just good all around"
Points négatifs : "Water for free. I prefer airlines where I can drink my own one or two beers ;-)"

Points positifs : "I liked the cost/revenue ratio"
Points négatifs : "No changes to be made, or offer a free coffee"

Points positifs : "Friendly check in!"
Points négatifs : "Extremely hot boarding and no air conditioning while waitin to taxi to runway."

Points négatifs : "Le confort et arrivé a l'heure"

Points négatifs : "L’avion avait plus de 1heure de retard même pas un mot d’excuse ou une collation offerte au moins une bouteille d’eau"

Points positifs : "Flight was on time, cabin crew were efficient and friendly"
Points négatifs : "Checkin counter could've been opened earlier."

Points négatifs : "Le personnel d embarquement choisissait quelles personnes devaient ou non mettre son sac à main même petit dans son bagage à main, tout le monde n'étaient clairement pas logés à la même enseigne. Décevant."

Points positifs : "Price."
Points négatifs : "they could offer at least water “on the house”"

Points négatifs : "Delayed 2 hours"

Points positifs : "Quick boarding and friendly crew."
Points négatifs : "Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins."

Points positifs : "It got me here in one piece"
Points négatifs : "High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane"

Points positifs : "New plane, comfortable and the staff is nice"
Points négatifs : "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."

Points positifs : "Seats were more comfortable than I expected."
Points négatifs : "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."

Points positifs : "Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly."
Points négatifs : "Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable."

Points positifs : "Lost cost, I suppose you get what you pay for."
Points négatifs : "Very slow to clear the waste cups and litter away. Only one run of drinks service. Very slow to get off the plane at Rotterdam, had to wait for geriatrics and disabled to get off the plane first and took forever."

Points positifs : "Ponctualite, service"

Points négatifs : "Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet."

Points positifs : "Inexpensive fares are worth something. Where else can you fly half way across the EU for 150 euro? The crew was cheerful and helpful. Website, phone app and email reminders are great."
Points négatifs : "You do pay alacarte for everything. And service suffers in the name of low price. Checked bags, drinks and food. Be prepared to walk or stand everywhere, baggage check-in at Orly is in the basement and the last areas 132. The gates are the last gates in the south terminal. And when you get to the gate boarding is done enmasss so you wait in line. But the fares are cheap."

Points positifs : "The fact that we arrived to Amsterdan"

Points positifs : "Friendly staff. Passanger leg room is ok. Very reasonably priced food and drinks. No serious delays."

Points positifs : "Prompt, courteous and professional"
Points négatifs : "Everything was great"

Points positifs : "Excellent price with good crew and good equipment"

Points négatifs : "Every thing"

Points positifs : "No problems, right on time, modern aircraft."
Points négatifs : "Small seats and little space."

Points positifs : "New plane"
Points négatifs : "They had cancelled our flight and we almost miss it"

Points positifs : "The check in and boarding processs was very quick and easy. Would recommend this airline"

Points négatifs : "Late arrival, no leg room, high price for flight change - 30%"

Points positifs : "What did you like? Price"
Points négatifs : "1. Check-in Agent was rude. 2. Carry-on bag were taken at the Check-in Counter without my permission - and checked through to destination. The carry-on contained an iPad (still in the 'On' Mode) as well as diabetic medication and foods. 3. Flight left an hour late but passengers were not given updates until 15 minutes before we were able to leave. 4. Not much in-flight service and noone came by to collect garbage, empty water bottle, etc."

Points positifs : "The Flight was good"
Points négatifs : "The Airport in Crete was the worst I have ever seen for cleanliness, long lines to drop bags."

Points positifs : "Unexplained lateness and slow boarding process but otherwise good flight"

Points négatifs : "Waiting for suitcases"

Points positifs : "Seats were comfortable, crew were very kind"
Points négatifs : "Boarding took too much time"

Points positifs : "On time"
Points négatifs : "2h00 à attendre dans une file interminable pour enregistrer un bagage en soute, du jamais vu."

Points négatifs : "Retard à l'embarquement. Aucune explication donnée aux passagers. A l'heure limite d'embarquement qui était prevue, aucun passager n'avait encore embarqué !!"

Points positifs : "Fine flight. No frills. Friendly service."

Points positifs : "The crew were friendly and helpful."
Points négatifs : "The planes are older and lack the amenities of the larger airlines. You have to purchase food and drinks. No USB ports or inflight entertainment. Seats where old shows wear and there was still trash from previous passengers in the seat pocket and a empty soda can rolling around under our seat."

Points négatifs : "No room for long legs, reclinable seat in front of me"

Points positifs : "Nothing"
Points négatifs : "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."

Points positifs : "Well organized at terminal. Note bag check not available until about 2 hr before flight. Check your ticket. Baggage was out fast. Flight on time."
Points négatifs : "Single line for bag check, by flight, so took a while. Still plenty of time. Charge for each checked bag."

Points positifs : "Nothing good about it."
Points négatifs : "They put us in a Transavia plane from Barcelona to Amsterdam, we were on a line at five am for two and a half hours to check in. That was terrible. At the end the clerck was so stress out, that she did not write our connection flight number correct, so we did not get our luggage until the next day."

Points positifs : "L'avion était très propre et confortable!Le personnel était très attentionné et courtois."

Points positifs : "En général tout était correct, l'équipe de cabine a été soucieuse de résoudre problèmes."
Points négatifs : "Un fort courant d'aire froide directement sur la nuque qui a généré une toux et beaucoup de dérangement. Ça a continué malgré les efforts de l'équipe de le contrôler. Boeing 737. À éviter ?"

Points positifs : "Agents at the check in counter in Lisbon"
Points négatifs : "Green seats"

Points positifs : "Crew was friendly"
Points négatifs : "Flight was 1 hour late departing"

Points positifs : "The staff handled everything really well. Continuously being updated to the delay reasons."
Points négatifs : "Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours."

Points positifs : "La vitesse que l'avion a mis pr relier Paris à Edinburgh"
Points négatifs : "Les sieges a bord, le personnel et la prestation repas j'étais serré à bord pourtant je fais 1m90 j'étais juste presser de descendre de l'avion"

Points positifs : "Everything except ridiculous baggage fee"
Points négatifs : "The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane"

Points négatifs : "Être à l’heure pour une fois."

Points négatifs : "Plane delayed and overbooked"

Points positifs : "On time"
Points négatifs : "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."

Points positifs : "Crew good and flight on time"
Points négatifs : "Food options more for vegans."

Points positifs : "Boarding line looked long but it was quick and easy. Seats were more comfortable than other economical airlines. The flight was a short one so no food was needed although offered at cost, and for entertainment I had my music and a book."

Points positifs : "Le vol de façon général"
Points négatifs : "L’ajuste Horaire pour éviter le retard"

Points négatifs : "One hour late. More legroom than expected. Creative fast boarding"

Points positifs : "Simple et efficace. A l’heure."
Points négatifs : "Amabilité correcte, on peut être encore meilleur. Mais franchement ça va. Easy jet est vraiment top pour les petits trajets."

Points positifs : "Everything was fine apart from the delay in flying out. I am a Special Assistance traveller and due to the delay I had a very very long and late journey back home. So the delay added two hours (plus the flight delay) to my trip home from the airport."
Points négatifs : "See above"

Points positifs : "RAS"
Points négatifs : "Information du changement de porte d'embarquement n'a pas été communiquée sur l'application mobile."

Points positifs : "Le vol s'est bien déroulé"
Points négatifs : "Un gros retard au départ de Paris"

Points positifs : "Siège confortable avec suffisamment de place pour les jambes Personnel impeccable"
Points négatifs : "Ras"

Points positifs : "L'embarquement rapide"
Points négatifs : "Le manque de place pour les jambe je fait 1m97 alors inpossible de rentrer mes jambes"

Points positifs : "Great beer selection on the flight. After spending 4 days in Paris with all wine it was great to have an IPA on the flight. More importantly, the service was incredible, airport was beautiful, and transport was seamless."

Points négatifs : "Beaucoup de retard et du chipotage pour une valise pourtant réglementaire"

Points positifs : "Ponctuel"

Points positifs : "Flight was ok once we finally got on the plane. Very basic but ok for a short flight"
Points négatifs : "Customs clearance que was ridiculous, a massive line that was slow moving. Took well over an hour and got out of control as many people on the flight tried to fight there way to the front. I’ve traveled to many many countries over 30 years and it’s one of the worst travel experiences I’ve had. The one easyjet person that we could find had no clue and all he could do was try and hurry everyone up which added to the panic and made it worse. I won’t be rushing back to france."

Points positifs : "quick flight staff excellent"
Points négatifs : "Very. bumpy lots of turbulence I know that's not the airlines fault but you asked what I didn't like."

Points positifs : "Ras"

Points négatifs : "My luggage box has been destroyed and now I have to deal this task with easyJet"

Points négatifs : "Retard"

Points positifs : "Avion récent, équipage efficace."

Points négatifs : "Bébé à bord bruyant et équipage impuissant"

Points positifs : "Nothing, I won't use that airline never again if posible"
Points négatifs : "Customer service /experience was awful"

Points positifs : "Good price and a very comfortable journey."
Points négatifs : "All was good."

Points positifs : "L'équipe a bord était sympathique."
Points négatifs : "Gros retard. Très froid dans l'avion."

Points positifs : "The EasyJet crew are always excellent - friendly and welcoming."
Points négatifs : "The Paris to Luton flight is nearly always delayed. The is no slack in the timetable so any morning delay continues until the evening."

Points négatifs : "3h de retard"

Points positifs : "On time and very well organized"
Points négatifs : "U have to pay for water"

Points positifs : "Overall plane ride was smooth."
Points négatifs : "Big delay causing me terrible losses."

Points positifs : "Le personnel était gentil et souriant"
Points négatifs : "Presque deux heures de retard sans information (pendant toute cette durée on avait aucune idée de quand on allait partir). Durant l'attente dans l'avion, la clim a été coupé.. Je n'avais qu'un sac à dos et ont me l'a quand même fait mettre dans la soute, j'ai donc du perdre du temps à l'atterrissage."

Points positifs : "I loved being stuck on the plane for 1 hour with no AC whatsoever and being told that there was drama he to the front hold of the plane. Oh! That’s sounds great!"
Points négatifs : "Rude. HOT . It did smell good. they gave me a hard issue with my luggage and I plan to complain and also request compsensation for such a HORRIBLE experience. Honestly it was not good at all!"

Points positifs : "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."

Points positifs : "The crew was very responsive and helpful as my wife and I were traveling with our 14th month old daughter."
Points négatifs : "The multiple gate change, boarding the plane as there was no gate available and everything required a fee from the minute you booked the flight."

Points positifs : "Le speedy bording"
Points négatifs : "Le retard du vol"

Points positifs : "Embarquement rapide et pour une fois on ne nous demande plus de ranger nos sacs à main dans notre valise déjà pleine à craquer Arrivée en avance"

Points positifs : "Rapidité de l’embarquement"
Points négatifs : "Aucune aide pour ranger les 2 valises cabine alors que j’étais avec 2 enfants. On m’a laissée me débrouiller pour en ranger une à l’opposé de nos sièges Un groupe de voyageurs adultes a été aidé pour ranger leurs 3 valises. Difference de traitement peu appréciable. Pas de catering car non livré."

Points négatifs : "Went to the wrong airport, Kayak is so confusing that when I booked my flight I booked it at the wrong airport."

Points positifs : "Tout s'est très bien déroulé pour nous =)"
Points négatifs : "Manque un peu de place, après pour le coup on avait qu'une. heure d'avion donc ça passe mais j'imagine pas y passer 8h"

Points positifs : "La chef de cabine Elena"
Points négatifs : "La pluie à l’arrivée"

Points négatifs : "Excellent"

Points positifs : "Voyage excellent"
Points négatifs : "J'ai tout aimé"

Points positifs : "La ponctualité du vol"
Points négatifs : "R.A.S"

Points négatifs : "Sans explication alors que l'avion n'était pas plein , j'ai été dans l'obligation de mettre mon bagage de cabine en soute"

Points négatifs : "Un petit sac à main/à dos n'est pas un second bagage cabine, tant qu'il loge sous le siège de l'occupant et ne prends donc pas de place dans les coffres. Cette nouvelle politique est stupide, et ne permet pas de profiter pleinement du vol (pas de livre, bouteille d'eau, coussin de vol à portée de main)"

Points positifs : "The staff are always pleasant and cheerful"
Points négatifs : "Plane less comfortable than usual. CDG display boards rarely up to date. This flight is nearly always delayed."

Points négatifs : "They didnt give me to carry laptop bag too. Only one hand carry include."