Trouvez un billet d’avion pas cher pour Wroclaw

Points négatifs : "Food is a joke"

Points positifs : "Comfort of A380 Legs space"
Points négatifs : "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"

Points positifs : "Good"
Points négatifs : "Confortable seats"

Points positifs : "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Points négatifs : "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Points positifs : "Crew was great."
Points négatifs : "Check in time took a very long time with a boarding pass."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Points négatifs : "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Nothing at all"
Points négatifs : "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Points négatifs : "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"

Points négatifs : "Parfait rien a dire"

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Crew, boarding, seat"
Points négatifs : "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Great hospitality"
Points négatifs : "Delayed"

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points négatifs : "Perte bagage"

Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"

Points positifs : "Rien de particulier"
Points négatifs : "Encore un retard !!!"

Points positifs : "Rien de spécial. Sandwich passable"
Points négatifs : "Tous nos vol aller et retour étaient en retard"

Points positifs : "Boissons, sandwhich"
Points négatifs : "Équipage froid, manque de motivation, siège pas très confortable"

Points positifs : "Sandwhich et boissons, équipage gentil"

Points positifs : "Les vols étaient à l’heure. Confort et bon service à bord"
Points négatifs : "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Points positifs : "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Points négatifs : "La nourriture, très industrielle et jambon très chimique."

Points positifs : "Services is good ."
Points négatifs : "Food can be better"

Points positifs : "Information sharing by pilots and crew. Economy class leg room is good."
Points négatifs : "All good up to the level"

Points positifs : "Confort and kindness"
Points négatifs : "It was too cold"

Points positifs : "The socks offered in business were comfortable and nice looking. The red wine was good."
Points négatifs : "The food was just average and the seat not too comfortable"

Points négatifs : "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Points positifs : "Slow service."
Points négatifs : "Better communication!"

Points positifs : "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Points négatifs : "Staff rude and short"

Points positifs : "Nice staff and no delay"
Points négatifs : "Instead of crisps maybe a bit of cheese or crackers"

Points positifs : "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Points négatifs : "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Nice attention and good food. Plane and seats are confortable"

Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."

Points positifs : "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Points positifs : "Crew was great and professional."
Points négatifs : "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Points positifs : "It was all fine"
Points négatifs : "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Points positifs : "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Points négatifs : "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Points négatifs : "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Points négatifs : "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Points positifs : "Good comfortable seat with extra leg room. Pleasant crew."

Points positifs : "Gaps between seats are very narrow."
Points négatifs : "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Points positifs : "Light snack and complementary wine"

Points négatifs : "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Flying with KLM is a pleasure"

Points positifs : "The seats seemed to have more space on this plane which was nice."
Points négatifs : "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Points positifs : "Nice flight ...was comfortable travel ...good food.Thanks"
Points négatifs : "No such things"

Points positifs : "Comfort was better than on the previous Dash-8. Food was OK."
Points négatifs : "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Points positifs : "Food was excellent, frequent and filling"
Points négatifs : "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Points négatifs : "Customer service"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Very friendly crew going out of way to assist in making trip comfortable"
Points négatifs : "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Points négatifs : "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Points positifs : "Boarding was quick, Flight on time....just a regular service and plane"
Points négatifs : "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "They stole my money"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Thankful for coffee being served without charge. Not all airlines do that."

Points négatifs : "Too late i missed my connection flight"

Points positifs : "Boarding/unboarding"
Points négatifs : "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Points négatifs : "Flight was delayed for 4+ hours"

Points positifs : "Check in agent extremely helpful and friendly."
Points négatifs : "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Points négatifs : "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Points positifs : "I like the comfortable seats"
Points négatifs : "Service lag a little"

Points positifs : "Crew was great. Seats were comfortable."
Points négatifs : "The airline lost both of my luggage suitcases."

Points positifs : "Incredible staff. Super polite"

Points positifs : "Flight was on time."
Points négatifs : "In flight complimentary food and drink service could have been better."

Points positifs : "Friendly crew"

Points positifs : "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Points négatifs : "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"

Points positifs : "Bon équipage"
Points négatifs : "Nourriture moyenne"

Points positifs : "Le repas était très bien et le petit déjeuner ok"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points négatifs : "I didn’t have time to make it through customs. Missed my flight"

Points positifs : "Everything was fine"

Points positifs : "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Points négatifs : "I just expected better toilet bag for business but what was given out was just basic."

Points négatifs : "Leg space."

Points positifs : "Food has improved a lot on business class. Meals are more creative."
Points négatifs : "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Points positifs : "L’equipage Et le repas"
Points négatifs : "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"

Points positifs : "Rien."
Points négatifs : "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."

Points négatifs : "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Points positifs : "Comfortable, hospitality and wonderful service"

Points positifs : "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Points négatifs : "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"

Points positifs : "Everything!"

Points positifs : "nice drink selection on board flights"
Points négatifs : "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Points positifs : "Food was Fantastic, Air France the Best on Air."

Points positifs : "Les boissons gratuites. L’application.l’anbiance de l’avion."
Points négatifs : "Un personnel peu souriant. Il me bousculais lors de leurs passage. Un mauvais tri du chariot par leurs collègues voisins, ce qui fait que tout étais mélangé."

Points positifs : "Le port usb pour charger son téléphone à bord et le personnage très souriant et bien présents. Bonne gestion d une urgence médicale à l atterrissage"
Points négatifs : "45 minutes pour avoir les bagages à l arrivée à Berlin Txl"

Points positifs : "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Points positifs : "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Points positifs : "Équipage au top, serviable, souriant, vraiment super !"

Points positifs : "Nothing"
Points négatifs : "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Points positifs : "Priority boarding with kids"
Points négatifs : "Nothing special just like easyJet ir Rayanair"

Points négatifs : "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Points positifs : "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Points négatifs : "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Points positifs : "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Points positifs : "The noise-canceling headset is good."
Points négatifs : "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Points positifs : "Flight attendant was very nice."
Points négatifs : "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Points positifs : "Le personnel"
Points négatifs : "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"

Points positifs : "Un vol d’une heure et demi donc avion correct pour ce genre de vol, et personnel accueillant"
Points négatifs : "Que Air France fasse grève pourquoi pas mais prévenir à 22h pour un vol à 11h le lendemain c’est très moyen surtout quand on nous dit de reporter au 30 avril. Comme si on prenait des vacances comme on le souhaite.."

Points négatifs : "The flight was late, real late."

Points positifs : "Siège inclinable, cabine confortable. Encas généreux. Personnel de bord très aimable. Arrivée à l'avance"

Points positifs : "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Points positifs : "Comfort, food and service are better than average."
Points négatifs : "When stewardess opened overhead locker, something fell on my head."

Points positifs : "Super fast boarding and smooth takeoff"

Points négatifs : "Encore un problème technique sur un avion Air France avec 1h30 de retard Ça fait 4h30 de galère à CDG pour un Marseille Paris ..."

Points positifs : "le repas etait bon"
Points négatifs : "le manque d'information sur les raisons de ce retard"

Points positifs : "le personnel AirFrance, et un grand merci specifiquemen tà Hassan Bigdad, il saura pourquoi !! une très belle personne. J´espère que ce message lui parviendra."
Points négatifs : "Le retard de plus de 2 heures."

Points positifs : "Respect des horaires"

Points positifs : "L'employée Air France qui s'est occupée de mon billet aller (pour remplacer mon avion raté)."
Points négatifs : "Le parking es ultra mal indiqué ! Faites qch !!"

Points positifs : "Food"
Points négatifs : "To train the flight attendant to do better."

Points positifs : "Short flight everything worked out."

Points positifs : "crew tried to help"
Points négatifs : "missed connecting flight to szczecin"

Points positifs : "Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT."

Points positifs : "Nothing"
Points négatifs : "Improve customer servive"

Points négatifs : "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."

Points négatifs : "My entertainment stopped working mid flight. There was someone sitting behind me who was heavier and I was asked not to let my seat back. I was provided no compensation for this discomfort."

Points positifs : "Fast flight ,crew was good"
Points négatifs : "Entertaining"

Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Points positifs : "Quick problem solving with the delayed flight."
Points négatifs : "Again, lost baggage is an incredible inconvenience."

Points positifs : "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."

Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Points négatifs : "Flight was delayed"

Points positifs : "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Points négatifs : "I wish there was a kid meal option"

Points positifs : "Comfortable plane"
Points négatifs : "The entertainment did not work for a number of passengers in my area. The system was restarted once, with no results. The crew did not seem to care. The food service was poorly coordinated."

Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Points positifs : "Movie selection was good"
Points négatifs : "The boarding was very slow."

Points positifs : "The end"
Points négatifs : "I paid for an exit row and got a regular seat without refund. I will have to fight for that apparently. The plane was very old, dirty, in bad repair. The seat did not decline, the screen of the monitor was cracked, the bathrooms were disaster zones, there was literary nothing on the entertainment program. The passengers were nice though!"

Points négatifs : "Flights were very late, had to take different flights, arriving 5h later and too late for an appointment. Very disappointed."

Points positifs : "We made it there and the staff in Warsaw were very helpful."
Points négatifs : "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."

Points négatifs : "The fly was late 50 nim, we have to wait for some people witch come late."

Points négatifs : "Lost an hour changing planes."

Points positifs : "Delayed. Moved gate without notice. Babies crying all the way"
Points négatifs : "Too noisy."

Points négatifs : "Maybe I didn't ask or figure out how to conveniently watch films on the screen too far away for viewing. I do watch T.V. without glasses, but this was frustrating."

Points positifs : "Flight was delayed by 50 min. so that 4 people from connection flights could get on board."

Points positifs : "The flight was good. Budapest is an easy enough airport to deal with though why LOT only has one desk available at check in for economy passengers is questionable. The second desk for important passengers did become available when there was no one in line there, but still. Flight crew, staff were all helpful and approachable. Captain gave passengers relevant information and cabin crew did the same. The Flight was problem free no turbulence no delays just well run and well organized."
Points négatifs : "All good."

Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Points positifs : "Courteous crew. Nice and new airplane. Accuracy in all flights"
Points négatifs : "Entertainment wasn’t exciting"

Points positifs : "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Points négatifs : "In-flight entertainment offered a very conventional set of movies from which to select."

Points positifs : "They was in time what I was like"
Points négatifs : "The other passengers didn’t stay at the seat they change the seats, and the seats was dirty"

Points positifs : "Boarding process was fine."
Points négatifs : "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Points positifs : "Great cabin crew, everything on time, love 787 Dreamliner on long flights. Good food"
Points négatifs : "Slow and hectic boarding in Warsaw"

Points positifs : "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Points négatifs : "No entertainment at all"

Points positifs : "coffee, snacks."
Points négatifs : "No free wine :-), unlike in flights with Lufthansa or AUA"

Points positifs : "The gates were close."
Points négatifs : "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."

Points positifs : "Also very punctual."

Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Points négatifs : "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Points positifs : "On time"
Points négatifs : "Baggage fee and hot plane prop plane"

Points négatifs : "Rude crew, small airplane, zero comfort"

Points négatifs : "Flight was late by an hour"

Points positifs : "Very timely and organized."
Points négatifs : "We did have to sit on the tarmac for about 1/2 hour upon arrival in Chicago."

Points positifs : "Absolutely nothing about checking in process. It was a nightmare."
Points négatifs : "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"

Points positifs : "low cost service was good"

Points positifs : "The time between the connections was just perfect!"
Points négatifs : "Nothing"

Points négatifs : "The entertainment system was broken in my chair"

Points positifs : "New planes, great food, excellent service!"

Points positifs : "Smooth and easy boarding and deplaning"
Points négatifs : "Charge for a glass of wine but not soft drinks which just about cost the same"

Points négatifs : "1. I was never told my ticket didn't include a free checked bag. I checked twice on LOT's website and it said I was allowed one. When I got to the airport at Krakow, the less than professional staff told me that my ticket was the kind that didn't include. I said I was never given the option to get a ticket with/without a bag for free and they basically told me I was lying. I didn't feel like arguing and paid for the bag. Kayak didn't mention or made me aware of my "kind" of ticket. Either Kayak makes consumers aware of this or LOT shouldn't be posting their flights on Kayak. 2. I flew Eurolot, "A partner of LOT" and not LOT. It should also be CLEAR what it is one is flying."

Points positifs : "No it wasn't comfortable, a regular seat."
Points négatifs : "- The crew was in a playful attitude, seems like they were not working at all, took their jobs as a joke - no kind of entertainment at all"

Points positifs : "The check in was super easy, they attendent was lovely and the flight itself was alright. However, there was a toddler screaming for 30 mins and not member of the crew adressed the issue and talked to the mother ot tried to calm down the kid."
Points négatifs : "They called us to queue up way before they started boarding. We stood there in a long line for almost 40 mins. They could've called right before they actually wanted us to start going in the plane."

Points positifs : "I just loved the moment when I left that Airplane"
Points négatifs : "Stop charging extra stuff, I payed more money extra apart for my fly, the charged me for the boarding pass €110 and also €50 for the luggage of 10Kg! Such stole company I never in my love will take a flight with this people"

Points positifs : "Seats don't recline. Flights are always late."

Points positifs : "Ponctualité."

Points positifs : "The crew was very hospitable."
Points négatifs : "Having all of us line up for boarding on the second floor, only to have us stand in that room for another 15-20 minutes before beginning the boarding process didn't seem to make much sense."

Points positifs : "Sièges trop durs"

Points positifs : "Pas de retard, équipage sympathique à vue, arrivée en avance. De la place pour les jambes et embarquement rapide."
Points négatifs : "Atterrisage assez difficille mais uniquement sur le vol emprunté. Sièges pas très confortables, mais pour le prix on ne s'en occupe pas."

Points négatifs : "Delayed 20 minutes and then they called us to the gate where we waited for another hour because the flight got delayed again. It sounded like the problem might have been out of Ryanair's hands but they at least could have told us that it would be an hour and that we should return later."

Points positifs : "Vol low cost standard"
Points négatifs : "Conditions d'embarquement désastreuses à Bordeaux. Aucune organisation cohérente. Information et contre information se succédant semant un désordre total parmi les passagers Retard sur vol 2h Chaleur suffocante dans la cabine de l'avion"

Points positifs : "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Points négatifs : "L'embarquement"

Points positifs : "Everything was just fine, nothing special"

Points négatifs : "Pour le prix il ne faut pas trop critiquer"

Points positifs : "Vol pas chèr"
Points négatifs : "Le service client est à revoir"

Points positifs : "Personnel navigant accueillant, personnel au sol de bons conseils."
Points négatifs : "assise dans l'avion à améliorer"

Points positifs : "On était à l'heure."
Points négatifs : "Pas de respect de priorité lors de l'embarquemnt. Ils laissent les clients livrés à eux mêmes. L'annonce sonorisée n'a été faite qu'une seule vois, et on s'est trouvé comme les autres non prioritaires. En plus désagréments causés par l'équipage à bord avec le va et vient inutile avec un accent incomprhensible. En général, on était mal servi..."

Points négatifs : "This airport is wayyyyyy too far from Paris, Kaylan was misleading in suggesting this airport. The cab from central Paris was $170"

Points positifs : "La locució de benvinguda i instruccions de seguretat en català és un detall q propera la companyia aèria"

Points positifs : "Le minimum"
Points négatifs : "Retard sans aucune annonce. Pas de bonjour des hotesses. Incomprehensible annonce dans le micro, anglais et français dailleurs"

Points positifs : "Avion récent-aucun retard"

Points positifs : "All"
Points négatifs : "Anything"

Points négatifs : "Food was not offered and there was no entertainment but over all the flight was fine."

Points positifs : "L’equipage"
Points négatifs : "Le retard d’1h30"

Points positifs : "Rien"
Points négatifs : "Vol retardé mais informé par Ryanair une fois arrivé à destination. Embarquement long, puis il a fallu attendre dehors et enfin plus d'une heure dans l'avion suite à une grève en France. Peu d'infos de la part de l'équipage et aucun geste de la part de Ryanair pour les désagréments. Et bien sûr, le manque de confort dans l'avion."

Points positifs : "Nouveau Boeing avec une cabine totalement repensée. Un bon vol dans son ensemble, Ryanair s'améliore de plus en plus: service..."
Points négatifs : "Embarquement mal organisé et très retardé. Personnel non aimable..."

Points positifs : "There was basically nothing that I liked/enjoyed"
Points négatifs : "The staff was rude and unhelpful"

Points négatifs : "Encore en retard"

Points positifs : "L’équipage était agréable, possibilité de changer de siège, arrivée rapide à Madrid."
Points négatifs : "Embarquement « prioritaire » catastrophique dans un aéroport qui frise le hangar de bétail ! Dernier vol du soir = vol retardé. Les nouveaux sièges sont bien moins confortables que les précédents, totalement pensé pour être extrement fins et légers afin de dépenser le moins de kérosène possible"

Points positifs : "The crew is friendly"
Points négatifs : "The Nicole and Dime! The waiting, the process to check in, the airports they use."

Points négatifs : "I booked a flight using Kayak and did not receive a confirmation email with boarding pass. When I arrived to the airport they said that because I didn't have a boarding pass they need to print it and charged me 50 euro. I felt that this was a scam for Ryanair to make money off their customers. They said it was Kayak's fault that I did not receive a confirmation email. Then after my flight left, an email came. I want a refund of 50 euro."

Points positifs : "I got where I was going...eventually."
Points négatifs : "The plane left a half hour late. The Ryanair staff tried to sell us stuff the entire flight. Food, drinks, alcohol, and then the “gift trolley” came out. I couldn’t even get any water on that flight. Pfffft!"

Points positifs : "best food and drinks best clubs"
Points négatifs : "noithing"

Points positifs : "Price"
Points négatifs : "La vente à bord de façon instante par l'équipage Ryanair."

Points négatifs : "La vente de produit... impossible de se détendre...toujours une personne entrain de parler dans le micro... Pénible"

Points positifs : "Everything normal"

Points négatifs : "They wouldn't let us check our bags, then wouldn't let us onto the flight because the bags were too big. Very disappointed."

Points négatifs : "1h30 debout"

Points positifs : "Départ à l'heure prévue. Vol impeccable, sans surprise."
Points négatifs : "Tarifs en fonction des vacances scolaires. Ils se rattrapent sur les tarifs bas le long de l'année."

Points positifs : "Nothing."
Points négatifs : "1156.64 When we arrived at the airport the clerk at the desk would not look up from her computer to help us, we went to the window and she continued to refuse to check us in. When we handed her our passports she bluntly stated that it was too late to check in because it was 10:00 and the cutoff was 9:55. We asked if she could make an exception due to our issues with transportation or if she was able to help us rebook a flight and she said no. We had already paid for this flight and had checked in baggage and paid separately for the two bags and she told us there were no Ryan air flights for our destination. We promptly rebooked with another airline at a separate airport and consequently had to pay for another form of transportation to the airport as well as a new flight and another two checked pieces of baggage. I have traveled all over Europe, the US, Canada, Central America etc. and never in my years of travel have I felt so belittled and disrespected especially considering I was a paying, respectful and loyal customer. It goes without saying I will never use this airline again and will be strongly recommending other airlines to friends and family."

Points positifs : "Super"

Points négatifs : "They don't tell you there isn't a bus or transportation to the airport, when I got to where they said to go there was no bus, either go back to Paris and take a bus so I just flew with someone else... not impressed."

Points positifs : "Ponctualité, amabilité. Il n’y a pas de divertissement à bord. Je n’ai pas mangé à bord."
Points négatifs : "Le confort des sièges. Au bout de 2 heures cela commence à être désagréable. Mais ce n’est pas la faute de Ryanair mais du constructeur Boeing. Les Airbus sont plus confortables."

Points positifs : "The flight seemed quick"
Points négatifs : "There was a delay"

Points positifs : "Nothing"
Points négatifs : "WILL NEVER FLY WITH THIS AIRLINE AGAIN, staff is rude and poorly trained in the customer service department, hidden fees/ 50 euros to CHECK IN!!!"

Points négatifs : "The sits are too narrow"

Points positifs : "Rien"
Points négatifs : "Rayanair dispose les passagers de manière à ce que les voyageur ayant pris leur billet ensemble ne puisse pas être a coté. Ceci est fait volontairement pour facturer une option supplémentaire.. Honteux !!"

Points positifs : "Very friendly staff"

Points négatifs : "Aucun confort : élocutions permanente de l'équipage au micro afin de faire de la " vente moussée" du parfum au porte-clés en passant par le ticket de loterie : aucun repos possible ... aucun confort par rapport aux autres compagnies . Tout est fait pour gonfler la facture Une véritable bétaillère : première et dernière fois !!!"

Points positifs : "Nothing"
Points négatifs : "The workers weren’t flexible even they didn’t help us to check in and we miss the flight ! I’m very upset"

Points positifs : "Siège au niveau de l'issue de secours donc plus de confort pour les jambes."
Points négatifs : "Équipage à peine francophone"