Trouvez un billet d’avion pas cher pour Wroclaw

Points négatifs : "Food is a joke"

Points positifs : "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Points négatifs : "Flight was delayed, but it didn’t interfere with my travel plans."

Points positifs : "Not much went well, sorry"
Points négatifs : "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."

Points positifs : "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Points négatifs : "Boarding could be a little bit more organized"

Points négatifs : "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service is excellent, comfortable seats and space between legs is comfortable even in economy."

Points positifs : "Nothing at all"
Points négatifs : "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Points négatifs : "Te cabin pressure gave us headache. always happens with the A380 though."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Crew, boarding, seat"
Points négatifs : "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Points positifs : "Crew and flight and service were fine"
Points négatifs : "Economy seats are cramped"

Points positifs : "Good, friendly crew"

Points positifs : "on time no hassle"
Points négatifs : "nothing in particular"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Great hospitality"
Points négatifs : "Delayed"

Points positifs : "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Points négatifs : "Nothing."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Actual flight, staff, food, beverages."
Points négatifs : "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Arriving on time."
Points négatifs : "Can't think of anything."

Points positifs : "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Points négatifs : "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Points positifs : "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Points négatifs : "NA"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points positifs : "Food"
Points négatifs : "To train the flight attendant to do better."

Points positifs : "Short flight everything worked out."

Points négatifs : "Boarding at LAX was one hour late. And the lines were chaotic and very disorganized."

Points négatifs : "Short term for the transfer"

Points négatifs : "A faster boarding"

Points positifs : "Crew was great."
Points négatifs : "I had to switch seats due to recliner and tv remote did not work. Also, my baggage did not arrive on my flight. I had a 14 hour layover in Warsaw which was plenty of time to transfer onto plane. This also occurred on my flight to Germany."

Points positifs : "Nothing to like in this Lufthansa flight."
Points négatifs : "Boarding was delayed by 40 minutes. Flight delayed by almost an hour. And after departure crew informed us that they has some issues with catering and they will not provide with a regular service. Even tee was not available (they offerred juice, coke). They gave sandwich in a business class!"

Points négatifs : "delay 3 times out of 4"

Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Points positifs : "Quick problem solving with the delayed flight."
Points négatifs : "Again, lost baggage is an incredible inconvenience."

Points positifs : "The flight was short and the crew was nice."
Points négatifs : "There was no entertainment for the short plane ride."

Points positifs : "Crew was OK"
Points négatifs : "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"

Points positifs : "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."

Points positifs : "I liked that all flights were on time"

Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Points positifs : "Crew"
Points négatifs : "Boarding process was terrible, delayed for 3 hours and I have missed my other flight"

Points positifs : "Everything was OK exept few things"
Points négatifs : "When plane from Vilnius to Warsaw landed, passengers had to wait for 20 min. inside a plane for a bus. When bus arrived I had only 20 min. remaining till my connecting flight to Toronto.I managed to run to the right gate in time. But when I asked LOT employees to insure that my luggage is on a plane to Toronto too, I received arrogant answer that I have nothing to worry about... In Toronto I found out that there was no my luggage on the plane..."

Points positifs : "Business class on the Dreamliner is a true dream."

Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Points négatifs : "Ear bud connector was broken"

Points positifs : "Nothing"
Points négatifs : "Horrible aircraft (DeHavilland), very uncomfortable. A lot of very young children, their parents were playing some movies for them on phones and tablets. Crew didn't even react on that. Many people were just frustrated with that situation, but Crew didn't even want to discuss it. One of the worst flights ever. It was a charter level, not a regular airline. Never again."

Points positifs : "We made it there and the staff in Warsaw were very helpful."
Points négatifs : "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."

Points positifs : "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Points négatifs : "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Points négatifs : "Delayed for al ost 2 hours."

Points négatifs : "The fly was late 50 nim, we have to wait for some people witch come late."

Points positifs : "Delayed. Moved gate without notice. Babies crying all the way"
Points négatifs : "Too noisy."

Points positifs : "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Points négatifs : "The seats, when in reclining position, could have been a bit more comfortable."

Points positifs : "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."

Points positifs : "My flight was pretty comfortable. I had heard so many negative things about LOT Airlines, but I loved the cabin crew who were extremely courteous, and the food served was pretty good (dinner and breakfast since it was an overnight flight). The entertainment was pretty good as well; they even had some Oscar nominations like Dunkirk and Shape of Water available to watch. Overall, I was very pleased with my flight experience."
Points négatifs : "The only thing that I was not a fan of, but which didn't bother me that much/didn't affect me that much, was that we departed from JFK in NYC *an hour late* because we boarded so late. For some people, this caused an issue with their connection in Warsaw, but for me, I luckily had a four hour layover. Still, an hour is pretty bad in terms of departure."

Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Points positifs : "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Points négatifs : "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Points négatifs : "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."

Points positifs : "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Points négatifs : "No entertainment at all"

Points positifs : "The gates were close."
Points négatifs : "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."

Points positifs : "Also very punctual."

Points négatifs : "Long and hot wait in the transfer bus (you have to take a shuttle to the gate."

Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Points positifs : "Seats were comfortable and the food wasn't terrible"
Points négatifs : "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"

Points positifs : "On time"
Points négatifs : "Baggage fee and hot plane prop plane"

Points positifs : "I like that I flew on a relatively modern plane."
Points négatifs : "The flight was delayed for 2 hours."

Points positifs : "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Points négatifs : "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."

Points positifs : "Staff were pleasant and attentive. Water was offered several additional times through the 9-hour flight, as well as the usual beverage cart. Good selection of movies"
Points négatifs : "Very, very cramped seating. Extraordinary measures needed to even try to maneuver arms to try to eat. Food provided sustenance but no pleasure. Seriously, you should just serve pierogies and everyone would be happy. Desserts were actually quite tasty."

Points négatifs : "Flight was late by an hour"

Points positifs : "Absolutely nothing about checking in process. It was a nightmare."
Points négatifs : "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"

Points positifs : "I don't miss the connection. Hopefully plane was delayed"
Points négatifs : "I don't no what to say.."

Points positifs : "New planes, great food, excellent service!"

Points positifs : "Simple, quick service."
Points négatifs : "Very basic service but not really any issues."

Points positifs : "Cabin crew were at least apologetic after the delays and shambolic boarding process (see below)."
Points négatifs : "Chaotic flight that was delayed due to overbooking and the failure to deal with it in any competent way. An apparently overbooked flight led to a cascade of errors - there seemed to be a total breakdown in communication between the gate/services team and the ground crew, etc. as to where the extra passengers came from and what could be done with them. They even admitted to their being many misunderstandings among the LOT staff themselves as they struggled to rectify the situation. The worst outcome was that we got trapped in the bus, right outside the plane, for 30 minutes. They had sent us to board while back at the gate they were still arguing over who should actually be on the plane. During this time there was no sign of the cabin crew at all. After 10 minutes or so the driver left to go and have a chat with some of the ground ops team and we were left on our own as the windows steamed up and small children started to cry. The whole thing was an appalling exercise in miscommunication - both between staff themselves and between staff and passengers."

Points positifs : "I took an international flight so we were on the new Dreamliner planes and they were very nice. The windows were huge and had a way of dimming so that it was dark in the plane without having to shut them completely. The seat spaces were fairly small but overall it was a very updated plane. I am a very picky eater but 3 of my 4 meals were delicious!! They mostly serve pasta with some sort of meat but I noticed that myself and I were licking our plates clean!"
Points négatifs : "It was VERY obvious that the people that work for this company REALLY hate their jobs. When I checked in they were rude and threatened to take my computer because they told me I couldn't bring it into the US. When I got back home to customs they laughed and told me that that isn't true at all. In the flights the stewards and stewardess' never smiled, they hardly made eye contact and just seemed to absolutely hate life. At one point I was so hungry so I asked to purchase some pringles because that was something that advertised on the loud speaker. When I asked the flight attendant she made the biggest deal about it, laughed in my face and basically told me no. To be honest I am not sure if this sort of a attitude is something that is part of a different culture but I feel that if people are in the service industry that they should at least smile and respond with, "you're welcome" when someone says, "thank you". I will 100% not take this airline again due to the very rude people one board and horrible customer service."

Points positifs : "The flight was fine."
Points négatifs : "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."

Points positifs : "?"
Points négatifs : "No"

Points positifs : "Row 3, loads of leg room, the filter coffee was excellent, just a really calm, well run flight"
Points négatifs : "Seat prices were expensive and should really be free as if you are a family of 4, this will add well over £50 to your flight costs."

Points positifs : "Entertainment was good."
Points négatifs : "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"

Points négatifs : "The flight was delayed 40min So i missed the connection in Leipzig"

Points positifs : "Punctual"
Points négatifs : "Seats"

Points positifs : "Nothing"
Points négatifs : "Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing"

Points négatifs : "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."

Points négatifs : "No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información."

Points positifs : "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Points négatifs : "No food or drink is included in the price, narrow seats."

Points positifs : "Smooth experience, no problem."

Points positifs : "Seats were comfortable"
Points négatifs : "Change in gate was not anounce"

Points négatifs : "Riding a packed bus to the plane was awful."

Points positifs : "Very fast check in. No problems"
Points négatifs : "Nothing"

Points positifs : "L’espace entre mes jambes et le siège d’en face"
Points négatifs : "Fournir des écouteurs, une collation, les hotesses sont très mal maquillées, du retard sur les 2 vols !! (Jetait en escale ;) ) ..."

Points positifs : "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Points négatifs : "Better entertainment system... better food and more courteous cabin crew members....."

Points négatifs : "Flight was cancelled, difficult rebooking."

Points positifs : "Les sièges"
Points négatifs : "Les repas"

Points positifs : "Les sièges"
Points négatifs : "Les repas"

Points positifs : "Seats at the front are comfortable with space for the legs."
Points négatifs : "One drink within almost 4 hours flight is not enough."

Points positifs : "Boarded and departed gate on time. Efficient."
Points négatifs : "Not the friendliest."

Points positifs : "Quick efficient boarding - on time."
Points négatifs : "Not terribly comfortable seats but for short haul flights, just fine."

Points positifs : "Friendly and attentive crew."
Points négatifs : "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."

Points positifs : "Muy cumplidos y personal amable"

Points négatifs : "Vous n’a Pas spécifier qu’il fallait être là deux heures avant nous avons dû payer deux billet je ne souhaite plus voyager avec cette compagnie ils disent que ce de votre faute de nous avoir mal informé je suis très mécontent d’avoi Rater l’aviOn du fait d’etre Dans une file d’atteNet"

Points positifs : "The crew was friendly and helpful!"
Points négatifs : "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."

Points positifs : "Not much really except Wi-fi which is pricey though."
Points négatifs : "Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom."

Points positifs : "Seat comfort Nice stafflost"
Points négatifs : "They lost our luggage Major bummer"

Points positifs : "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Points négatifs : "Nothing of note."

Points négatifs : "Another delayed Eurowings flight to Stuttgart with no information provided."

Points négatifs : "Delayed, causing me to miss all other flights."

Points positifs : "The two staff I randomly meet and ask for questions"
Points négatifs : "Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight."

Points positifs : "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Points négatifs : "Nothing really, just a typical budget flight."

Points négatifs : "The seats are broken and the crew treats the passengers like they do not matter."

Points négatifs : "Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait."

Points positifs : "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Points négatifs : "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"

Points négatifs : "Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone."

Points positifs : "Staff at the airport (ticket counter and check-in) were very polite."
Points négatifs : "The flight was delayed. Then, after flying to Berlin, the staff said we couldn't land there because of weather. They decided to fly us to Leipzig-Halle (another city a two hour drive away) and said they would provide busses to take us back to Berlin. But then, when we got to Leipzig, they said oh we might be able to fly you back to Berlin, just let us refuel. So we all sat in the plane for an hour and a half while they did that. Then, they announced that they couldn't go back to the Berlin airport because there were too many planes landing there. So they told us to get off the plane, go into the arrival hall and we would get more information there. When we got out of the plane, we were greeted by an information lady who informed us that no trains were running at that hour (it was about 11:30pm), and Eurowings would not provide us with accommodation or transportation back to Berlin. The information staff told us that our options were to personally pay for either a taxi back to Leipzig (two hours away!) or rent a car, or wait until morning to take a bus or train. I was able to stay with a friend in the city, and paid to take a bus to Berlin the next day, but what about everyone else who didn't know people in Leipzig and had to fend for themselves? As a young woman traveling by myself in a foreign country, landing in an unexpected city in the middle of the night, it could have been a potentially dangerous situation. I am extremely frustrated with Eurowings. I paid them to take me to Berlin, and they didn't. I talked to customer service on the phone, and they told me that I should make my own travel plans to return to Berlin and they would reimburse me later. Aside from the fact that there weren't buses, trains or flights running till the next morning - I shouldn't have to make my own travel plans! My plans were to fly Eurowings from Duesseldorf to Tegel, and they should be responsible for getting me there. I am never flying Eurowings again, and sharing the story with any friends who travel in Europe. They absolutely do not care about their customers."

Points positifs : "Flight was on time!"
Points négatifs : "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"

Points positifs : "Departure on time, arrival even earlier than scheduled. Great!"
Points négatifs : "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"

Points positifs : "Crew was friendly and punctual."
Points négatifs : "Service and seat comfort not as by the same standard as Eurowings."

Points positifs : "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Points négatifs : "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."

Points négatifs : "Une seule hôtesse qui s‘occupait de l‘embarquement ce qui n‘était pas suffisant d‘autant plus que bous avions déjá 1/4 heure de retard. L‘embarquement nous a fait prendre du retard supplèmentaire de ce fait."

Points positifs : "Spacious seating for a budget airline."
Points négatifs : "Nothing. All good."

Points positifs : "For a short flight, the trip was fine. No delays were experienced."
Points négatifs : "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."

Points positifs : "L'avion est arrivé à temps"
Points négatifs : "Le changement de la porte d'embarquement ne m'a pas été envoyé par mail"

Points négatifs : "pas de bording pass de dusseldorf à lyon, une heure de retard et mauvaise porte indiquée sur mon document; j'ai le bras cassé, personne ne m'a demandé mon fit to fly , je dois demander aux hotesses de m'ouvrir les paquets, elles pourraient me le proposer;;; pas de majuscules car je tape d'une main j'ai galéré pour retrouver ma valise à lyon après une attente interminable au controle des frontières"

Points négatifs : "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."

Points positifs : "smooth flight"
Points négatifs : "boarding took too long"

Points négatifs : "Long walk plus bus ride to plane in windy and chilly weather with slight drizzle."

Points négatifs : "Le bagage cabine n’a pas été enregistré alors qu’à l’aller oui. On n’a pas pu éditer les cartes d’embarquements car un bug sur Ryanair bref c’était vraiment médiocre"

Points positifs : "The flight was on time"
Points négatifs : "Lots of things should be better on Ryanair flights"

Points positifs : "No it wasn't comfortable, a regular seat."
Points négatifs : "- The crew was in a playful attitude, seems like they were not working at all, took their jobs as a joke - no kind of entertainment at all"

Points positifs : "Seats don't recline. Flights are always late."

Points positifs : "Cost"
Points négatifs : "More comfortable seats. Easier transfer from BVA to CDG"

Points positifs : "N/A did not fly."
Points négatifs : "I had a medical emergency, and these are non refundable so I contacted the airline to let them know I would not be on the flight so I would not be held further accountable for our absence."

Points positifs : "Ponctualité."

Points négatifs : "Everything"

Points négatifs : "La propriété, la ponctualité"

Points positifs : "The crew was very hospitable."
Points négatifs : "Having all of us line up for boarding on the second floor, only to have us stand in that room for another 15-20 minutes before beginning the boarding process didn't seem to make much sense."

Points positifs : "Sièges trop durs"

Points positifs : "The crew were friendly"
Points négatifs : "Entertainment but it was a short flight"

Points positifs : "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Points négatifs : "L'embarquement"

Points positifs : "Vol pas chèr"
Points négatifs : "Le service client est à revoir"

Points négatifs : "Hélas pour ce type de vol on ne peut espérer mieux. Avion petit et plein à capacité."

Points positifs : "Personnel navigant accueillant, personnel au sol de bons conseils."
Points négatifs : "assise dans l'avion à améliorer"

Points positifs : "On était à l'heure."
Points négatifs : "Pas de respect de priorité lors de l'embarquemnt. Ils laissent les clients livrés à eux mêmes. L'annonce sonorisée n'a été faite qu'une seule vois, et on s'est trouvé comme les autres non prioritaires. En plus désagréments causés par l'équipage à bord avec le va et vient inutile avec un accent incomprhensible. En général, on était mal servi..."

Points négatifs : "This airport is wayyyyyy too far from Paris, Kaylan was misleading in suggesting this airport. The cab from central Paris was $170"

Points positifs : "All"
Points négatifs : "Anything"

Points négatifs : "Food was not offered and there was no entertainment but over all the flight was fine."

Points positifs : "L'amabilité de l'équipage."
Points négatifs : "Nous avons attendu nos bagages beaucoup trop longtemps. Trois vols sur le même tapis. C'était la pagaille."

Points négatifs : "Retard de plus d´une heure qui nous a fait rater notre correspondance Aucune aide proposée."

Points positifs : "Super helpful employee at check-in in the Beauvais airport in Paris. Friendly Staff on board - service with a smile. Comfortable seats."
Points négatifs : "You have to pay twice the amount for bags at the airport but one is aware of it. Best to know how many bags you will check in and be prepared before hand."

Points négatifs : "Le très grand retard sans aucune explication"

Points positifs : "seul chose positive les tarifs"
Points négatifs : "départ de Toulouse vers Berlin avec une heure de retard dans explications ni aucunes excuses ensuite ils ont même pas offert gratuitement une boisson sur le sol où dans l'avion . pour le retour Berlin à Toulouse du retard aussi 20 minutes."

Points positifs : "Espace jambes correct"

Points positifs : "L’equipage"
Points négatifs : "Le retard d’1h30"

Points positifs : "Rien"
Points négatifs : "Ryanair ... Quelle déception ... Voilà 5 jours que je tente en vain de faire le check in de mon vol retour (celui du vol aller ayant été fait en ligne) et que je ne peux pas accéder a la moindre carte d’embarquement. J’arrive donc en avance à El Prat, pour m’entendre dire que je dois régler 55€ en CB afin de pouvoir procéder à l’enregistrement. Une honte. (Sans parler de la charmante dame au check in qui s’est permise de voler mes lunettes de soleil, cadeau d’une famille balinaise auquel je tenais énormément, sur le comptoir, après m’avoir « dérobé » lesdits 55€) Quelle honte, mais quelle honte ..."

Points positifs : "Correct"
Points négatifs : "Manque explication en français"

Points négatifs : "The plane left very late and we landed 12.30 am"

Points négatifs : "Encore en retard"

Points positifs : "L’équipage était agréable, possibilité de changer de siège, arrivée rapide à Madrid."
Points négatifs : "Embarquement « prioritaire » catastrophique dans un aéroport qui frise le hangar de bétail ! Dernier vol du soir = vol retardé. Les nouveaux sièges sont bien moins confortables que les précédents, totalement pensé pour être extrement fins et légers afin de dépenser le moins de kérosène possible"

Points positifs : "The crew is friendly"
Points négatifs : "The Nicole and Dime! The waiting, the process to check in, the airports they use."

Points négatifs : "I booked a flight using Kayak and did not receive a confirmation email with boarding pass. When I arrived to the airport they said that because I didn't have a boarding pass they need to print it and charged me 50 euro. I felt that this was a scam for Ryanair to make money off their customers. They said it was Kayak's fault that I did not receive a confirmation email. Then after my flight left, an email came. I want a refund of 50 euro."

Points positifs : "I got where I was going...eventually."
Points négatifs : "The plane left a half hour late. The Ryanair staff tried to sell us stuff the entire flight. Food, drinks, alcohol, and then the “gift trolley” came out. I couldn’t even get any water on that flight. Pfffft!"

Points positifs : "best food and drinks best clubs"
Points négatifs : "noithing"

Points positifs : "Price"
Points négatifs : "La vente à bord de façon instante par l'équipage Ryanair."

Points négatifs : "La vente de produit... impossible de se détendre...toujours une personne entrain de parler dans le micro... Pénible"

Points positifs : "Everything normal"

Points négatifs : "Je n'ai pas pu prendre le vol car je me suis fait volé mes papiers d'identité"

Points positifs : "Départ à l'heure prévue. Vol impeccable, sans surprise."
Points négatifs : "Tarifs en fonction des vacances scolaires. Ils se rattrapent sur les tarifs bas le long de l'année."

Points positifs : "Nothing."
Points négatifs : "1156.64 When we arrived at the airport the clerk at the desk would not look up from her computer to help us, we went to the window and she continued to refuse to check us in. When we handed her our passports she bluntly stated that it was too late to check in because it was 10:00 and the cutoff was 9:55. We asked if she could make an exception due to our issues with transportation or if she was able to help us rebook a flight and she said no. We had already paid for this flight and had checked in baggage and paid separately for the two bags and she told us there were no Ryan air flights for our destination. We promptly rebooked with another airline at a separate airport and consequently had to pay for another form of transportation to the airport as well as a new flight and another two checked pieces of baggage. I have traveled all over Europe, the US, Canada, Central America etc. and never in my years of travel have I felt so belittled and disrespected especially considering I was a paying, respectful and loyal customer. It goes without saying I will never use this airline again and will be strongly recommending other airlines to friends and family."

Points positifs : "Super"

Points positifs : "Ponctualité, amabilité. Il n’y a pas de divertissement à bord. Je n’ai pas mangé à bord."
Points négatifs : "Le confort des sièges. Au bout de 2 heures cela commence à être désagréable. Mais ce n’est pas la faute de Ryanair mais du constructeur Boeing. Les Airbus sont plus confortables."

Points positifs : "La gentillesse du personnel de bord , la ponctualité de l’horaire, le service a bord est succinct mais correct"
Points négatifs : "L’attente des bagages et le confort moyen des sieges ainsi que l’espace restreint sur ces sieges"

Points positifs : "The flight seemed quick"
Points négatifs : "There was a delay"

Points positifs : "Nothing"
Points négatifs : "WILL NEVER FLY WITH THIS AIRLINE AGAIN, staff is rude and poorly trained in the customer service department, hidden fees/ 50 euros to CHECK IN!!!"

Points négatifs : "The sits are too narrow"

Points positifs : "Very friendly staff"

Points positifs : "Le prix et l'accueil et l'humour de l'équipage"
Points négatifs : "Le confort"