Avis des voyageurs
Note globale
8,6
Excellent
Basé sur 82 avis
Note générale
8,7
Embarquement
8,7
Confort
8,8
Équipage
8,8
Divertissements
7,6
Restauration
8,5
Infos Vistara
| Code IATA | UK |
|---|---|
| Itinéraires | 97 |
| Itinéraire le plus populaire | New Delhi Indira Gandhi Intl à Mumbai Bombay Intl Airport |
| Aéroports desservis | 27 |
| Aéroport le plus populaire | New Delhi Indira Gandhi Intl |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
7,6
Points positifs : It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)
Points négatifs : Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion.
avis de
-
7,0
Points négatifs : I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience
avis de
-
10,0
Points positifs : Super professional and kind crew. Food was good. Overall, a fantastic flight.
avis de
-
6,6
Best and very professional airline that India has seen in long time
Points positifs : I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance).
Points négatifs : The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information.
avis de
-
4,0
Poor service
Points positifs : Nothing
Points négatifs : Staff rude from check in to the cabin staff. No comparison to Mid East air lines.
avis de
-
8,4
Vistara
Points positifs : The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy
Points négatifs : The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher
avis de
-
10,0
Good
Points positifs : Baggage policy is good
Points négatifs : They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage.
avis de
-
10,0
A five star service.
Points positifs : The air hostesses were very warm and friendly.
avis de
-
6,0
Points positifs : Service was good
Points négatifs : Flight was delay that was not good
avis de
-
10,0
Points positifs : everything went smoothly.. good service, good food
avis de
-
10,0
Points positifs : Was a very good experience. Staff was friendly and organized. Food was good.
avis de
-
10,0
AMAZING!!!!!!
Points positifs : Free upgrade to first class for no apparent reason
avis de
-
10,0
Points positifs : The best airline in India... by far!
avis de
-
7,6
Vistara Delhi to Bhubaneswar
Points positifs : Cleanliness timing
Points négatifs : Baggage cost for extra luggages.
avis de
-
10,0
New favorite airline
Points positifs : They had a check in/ luggage drop before the AirTran
Points négatifs : Nothing
avis de
-
10,0
Great flight
Points positifs : Wonderful staff and nice, clean airplane. I will use your airlines in the future now.
avis de
-
10,0
Pleasant Surprise
Points positifs : I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again
avis de
-
9,3
Decent crew and clean cabin!
Points positifs : Boarding and crew were great.
Points négatifs : Food can be improved.
avis de
-
7,6
Points positifs : Friendly staff, organized boarding, in flight crew helpful in finding seats
avis de
-
6,0
Points négatifs : We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA.
avis de
-
8,3
Booked with now closed credit card account
Points positifs : Staff on board are excellent! WAY better service than US carriers.
Points négatifs : Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.
avis de
-
7,3
Cancelled flight
Points négatifs : Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline.
avis de
-
4,0
Checking in was slow
Points positifs : It wasn't efficient. Slow to check in
Points négatifs : Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well
avis de
-
7,0
legroom
Points positifs : Less leg room than Jet
Points négatifs : At least the emergency row should have more space
avis de
-
10,0
Points positifs : The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers.
avis de
-
10,0
Points positifs : The best airlines
avis de
-
7,6
Points positifs : Leg space is good. Food is good. Cabin crew is top notch.
Points négatifs : Flight was delayed by 20 mins
avis de
-
8,0
Points négatifs : It was good value for option With in flight catering
avis de
-
10,0
A surprise upgrade
Points positifs : While waiting to board, they first informed me that I had been upgraded from Economy to Business. Then they changed their mind and said it would be Premium Economy. I still didn't mind. And then they say, what the heck, go enjoy yourself in Business. Now that is something I will appreciate for a long time. Happy Birthday Vistara!
avis de
-
7,6
promising new airline in the market
Points positifs : The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome.
Points négatifs : Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve.
avis de
-
10,0
Vistara is awesome
Points positifs : Clean aircraft, top notch service, tasty food and on time departure/arrival. Would definitely fly them again
Points négatifs : Nothing
avis de
-
10,0
I love vistara
Points positifs : Clean aircraft, excellent food and friendly service. Departure on time and comfortable seats. Five stars!
avis de
-
4,0
Le service est médiocre
Points positifs : Rien
Points négatifs : Personnel impoli. Il n'y a pas de comparaison mi East air lines.
avis de
-
10,0
Un service 5 étoiles.
Points positifs : Les hôtesses proposent la climatisation était très chaleureux et sympathique.
avis de
-
6,0
Points positifs : Le service était bon
Points négatifs : Notre vol avait été retardé qui n'était pas confortable
avis de
-
10,0
Points positifs : Tout s'est très bien passé, un bon service, bonne cuisine
avis de
-
10,0
Points positifs : C'était un très bon séjour. Le personnel était sympa et bien organisé. La nourriture était bonne.
avis de
-
10,0
Génial !!!!
Points positifs : Surclassement en classe sans raison apparente
avis de
-
10,0
Points positifs : Les meilleures correspondances en Inde ... de loin!
avis de
-
7,6
Delhi Vistara de Bhubaneswar
Points positifs : Propreté timing
Points négatifs : Les bagages des bagages supplémentaires.
avis de
-
10,0
La compagnie aérienne préféré
Points positifs : Il y avait un check-in/dépose bagages avant que la Airtran
Points négatifs : Rien
avis de
-
10,0
Super vol
Points positifs : Personnel merveilleux et agréable, propre. Je reviendrai
avis de
-
9,3
Convenable et propre cabine !
Points positifs : Le personnel était super.
Points négatifs : La nourriture pourrait être amélioré.
avis de
-
7,6
Points positifs : Le personnel sympa, bien organisé et à les membres de l'équipage d'un grand secours pour trouver
avis de
-
7,3
Billet annulé
Points négatifs : Vistara annulé notre vol et nous ont fait n'texto de faux numéro ... nous n'avons pas appris que lorsque nous sommes arrivés à l'aéroport ! Le personnel vistara nous ont aidé à réserver un vol sur une autre compagnie aérienne.
avis de
-
10,0
Points positifs : La meilleure compagnie aérienne
avis de
-
7,6
Points positifs : bon espace pour les jambes. La nourriture est bonne. Personnel de première classe.
Points négatifs : Notre vol a été retardé de 20 min.
avis de
-
8,0
Points négatifs : C'est un bon hôtel à prix moyen En avion de traiteur
avis de
-
10,0
Vistara est génial
Points positifs : Propreté, service de première qualité, nourriture et ponctualité. Je recommande
Points négatifs : Rien
avis de
-
10,0
J'adore vistara
Points positifs : Propre, les repas excellents et le service était sympathique. Le départ à l'heure et confortable. 5 Étoiles !
avis de
-
10,0
Points positifs : Super professional and kind crew. Food was good. Overall, a fantastic flight.
avis de
-
10,0
Good
Points positifs : Baggage policy is good
Points négatifs : They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage.
avis de
-
10,0
A five star service.
Points positifs : The air hostesses were very warm and friendly.
avis de
-
10,0
Points positifs : everything went smoothly.. good service, good food
avis de
-
10,0
Points positifs : Was a very good experience. Staff was friendly and organized. Food was good.
avis de
-
10,0
AMAZING!!!!!!
Points positifs : Free upgrade to first class for no apparent reason
avis de
-
10,0
Points positifs : The best airline in India... by far!
avis de
-
10,0
New favorite airline
Points positifs : They had a check in/ luggage drop before the AirTran
Points négatifs : Nothing
avis de
-
10,0
Great flight
Points positifs : Wonderful staff and nice, clean airplane. I will use your airlines in the future now.
avis de
-
10,0
Pleasant Surprise
Points positifs : I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again
avis de
-
9,3
Decent crew and clean cabin!
Points positifs : Boarding and crew were great.
Points négatifs : Food can be improved.
avis de
-
10,0
Points positifs : The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers.
avis de
-
10,0
Points positifs : The best airlines
avis de
-
10,0
A surprise upgrade
Points positifs : While waiting to board, they first informed me that I had been upgraded from Economy to Business. Then they changed their mind and said it would be Premium Economy. I still didn't mind. And then they say, what the heck, go enjoy yourself in Business. Now that is something I will appreciate for a long time. Happy Birthday Vistara!
avis de
-
10,0
Vistara is awesome
Points positifs : Clean aircraft, top notch service, tasty food and on time departure/arrival. Would definitely fly them again
Points négatifs : Nothing
avis de
-
10,0
I love vistara
Points positifs : Clean aircraft, excellent food and friendly service. Departure on time and comfortable seats. Five stars!
avis de
-
10,0
Un service 5 étoiles.
Points positifs : Les hôtesses proposent la climatisation était très chaleureux et sympathique.
avis de
-
10,0
Points positifs : Tout s'est très bien passé, un bon service, bonne cuisine
avis de
-
10,0
Points positifs : C'était un très bon séjour. Le personnel était sympa et bien organisé. La nourriture était bonne.
avis de
-
10,0
Génial !!!!
Points positifs : Surclassement en classe sans raison apparente
avis de
-
10,0
Points positifs : Les meilleures correspondances en Inde ... de loin!
avis de
-
10,0
La compagnie aérienne préféré
Points positifs : Il y avait un check-in/dépose bagages avant que la Airtran
Points négatifs : Rien
avis de
-
10,0
Super vol
Points positifs : Personnel merveilleux et agréable, propre. Je reviendrai
avis de
-
9,3
Convenable et propre cabine !
Points positifs : Le personnel était super.
Points négatifs : La nourriture pourrait être amélioré.
avis de
-
10,0
Points positifs : La meilleure compagnie aérienne
avis de
-
10,0
Vistara est génial
Points positifs : Propreté, service de première qualité, nourriture et ponctualité. Je recommande
Points négatifs : Rien
avis de
-
10,0
J'adore vistara
Points positifs : Propre, les repas excellents et le service était sympathique. Le départ à l'heure et confortable. 5 Étoiles !
avis de
-
7,6
Points positifs : It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)
Points négatifs : Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion.
avis de
-
7,0
Points négatifs : I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience
avis de
-
6,6
Best and very professional airline that India has seen in long time
Points positifs : I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance).
Points négatifs : The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information.
avis de
-
8,4
Vistara
Points positifs : The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy
Points négatifs : The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher
avis de
-
7,6
Vistara Delhi to Bhubaneswar
Points positifs : Cleanliness timing
Points négatifs : Baggage cost for extra luggages.
avis de
-
7,6
Points positifs : Friendly staff, organized boarding, in flight crew helpful in finding seats
avis de
-
8,3
Booked with now closed credit card account
Points positifs : Staff on board are excellent! WAY better service than US carriers.
Points négatifs : Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.
avis de
-
7,3
Cancelled flight
Points négatifs : Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline.
avis de
-
7,0
legroom
Points positifs : Less leg room than Jet
Points négatifs : At least the emergency row should have more space
avis de
-
7,6
Points positifs : Leg space is good. Food is good. Cabin crew is top notch.
Points négatifs : Flight was delayed by 20 mins
avis de
-
8,0
Points négatifs : It was good value for option With in flight catering
avis de
-
7,6
promising new airline in the market
Points positifs : The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome.
Points négatifs : Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve.
avis de
-
7,6
Delhi Vistara de Bhubaneswar
Points positifs : Propreté timing
Points négatifs : Les bagages des bagages supplémentaires.
avis de
-
7,6
Points positifs : Le personnel sympa, bien organisé et à les membres de l'équipage d'un grand secours pour trouver
avis de
-
7,3
Billet annulé
Points négatifs : Vistara annulé notre vol et nous ont fait n'texto de faux numéro ... nous n'avons pas appris que lorsque nous sommes arrivés à l'aéroport ! Le personnel vistara nous ont aidé à réserver un vol sur une autre compagnie aérienne.
avis de
-
7,6
Points positifs : bon espace pour les jambes. La nourriture est bonne. Personnel de première classe.
Points négatifs : Notre vol a été retardé de 20 min.
avis de
-
8,0
Points négatifs : C'est un bon hôtel à prix moyen En avion de traiteur
avis de
-
4,0
Poor service
Points positifs : Nothing
Points négatifs : Staff rude from check in to the cabin staff. No comparison to Mid East air lines.
avis de
-
6,0
Points positifs : Service was good
Points négatifs : Flight was delay that was not good
avis de
-
6,0
Points négatifs : We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA.
avis de
-
4,0
Checking in was slow
Points positifs : It wasn't efficient. Slow to check in
Points négatifs : Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well
avis de
-
4,0
Le service est médiocre
Points positifs : Rien
Points négatifs : Personnel impoli. Il n'y a pas de comparaison mi East air lines.
avis de
-
6,0
Points positifs : Le service était bon
Points négatifs : Notre vol avait été retardé qui n'était pas confortable
avis de
Suivi des vols
Itinéraires proposés par Vistara
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
787
New Delhi
DEL
Bhubaneswar
BBI
637
New Delhi
DEL
Chandigarh
IXC
797
New Delhi
DEL
Raipur
RPR
638
Chandigarh
IXC
New Delhi
DEL
992
Pune
PNQ
New Delhi
DEL
794
Raipur
RPR
New Delhi
DEL
601
New Delhi
DEL
Leh
IXL
602
Leh
IXL
New Delhi
DEL
966
Ahmedabad
AMD
New Delhi
DEL
636
Amritsar
ATQ
Mumbai
BOM
707
Amritsar
ATQ
New Delhi
DEL
786
Bhubaneswar
BBI
New Delhi
DEL
814
Bangalore
BLR
New Delhi
DEL
635
Mumbai
BOM
Amritsar
ATQ
944
Mumbai
BOM
New Delhi
DEL
201
Mumbai
BOM
Dubaï
DXB
708
Kolkata
CCU
New Delhi
DEL
819
New Delhi
DEL
Bangalore
BLR
977
New Delhi
DEL
Mumbai
BOM
727
New Delhi
DEL
Kolkata
CCU
847
New Delhi
DEL
Vasco da Gama
GOI
899
New Delhi
DEL
Hyderabad
HYD
643
New Delhi
DEL
Srinagar
SXR
202
Dubaï
DXB
Mumbai
BOM
848
Vasco da Gama
GOI
New Delhi
DEL
890
Hyderabad
HYD
New Delhi
DEL
819
Lucknow
LKO
New Delhi
DEL
832
Chennai
MAA
New Delhi
DEL
106
Singapour
SIN
Mumbai
BOM
116
Singapour
SIN
New Delhi
DEL
644
Srinagar
SXR
New Delhi
DEL
955
Varanasi
VNS
New Delhi
DEL
105
Mumbai
BOM
Singapour
SIN
115
New Delhi
DEL
Singapour
SIN
979
New Delhi
DEL
Ahmedabad
AMD
994
New Delhi
DEL
Varanasi
VNS
720
New Delhi
DEL
Pune
PNQ
864
Bangalore
BLR
Mumbai
BOM
851
Mumbai
BOM
Bangalore
BLR
775
Mumbai
BOM
Kolkata
CCU
841
Mumbai
BOM
Vasco da Gama
GOI
873
Mumbai
BOM
Hyderabad
HYD
651
Mumbai
BOM
Chandigarh
IXC
827
Mumbai
BOM
Chennai
MAA
621
Mumbai
BOM
Varanasi
VNS
776
Kolkata
CCU
Mumbai
BOM
882
Cochin
COK
New Delhi
DEL
695
New Delhi
DEL
Amritsar
ATQ
883
New Delhi
DEL
Cochin
COK
725
New Delhi
DEL
Bagdogra
IXB
753
New Delhi
DEL
Ranchi
IXR
726
Dibrugarh
DIB
Bagdogra
IXB
842
Vasco da Gama
GOI
Mumbai
BOM
874
Hyderabad
HYD
Mumbai
BOM
726
Bagdogra
IXB
New Delhi
DEL
725
Bagdogra
IXB
Dibrugarh
DIB
652
Chandigarh
IXC
Mumbai
BOM
983
Ranchi
IXR
New Delhi
DEL
824
Chennai
MAA
Mumbai
BOM
611
Srinagar
SXR
Jammu
IXJ
622
Varanasi
VNS
Mumbai
BOM
971
Hyderabad
HYD
Pune
PNQ
972
Pune
PNQ
Hyderabad
HYD
833
New Delhi
DEL
Chennai
MAA
747
Kolkata
CCU
Port Blair
IXZ
778
Port Blair
IXZ
Kolkata
CCU
641
New Delhi
DEL
Lucknow
LKO
612
Jammu
IXJ
Srinagar
SXR
721
New Delhi
DEL
Guwahati
GAU
722
Guwahati
GAU
New Delhi
DEL
812
New Delhi
DEL
Jammu
IXJ
813
Jammu
IXJ
New Delhi
DEL
Aéroports populaires desservis par Vistara
- Aéroport New Delhi Indira Gandhi Intl (DEL)
- Aéroport Mumbai Bombay Intl Airport (BOM)
- Aéroport Aéroport Intl de Bangalore (BLR)
- Aéroport Aéroport Intl de Hyderabad (HYD)
- Aéroport Kolkata Aéroport Intl Netaji Subhash Chandra Bose (CCU)
- Aéroport Aéroport Intl de Chennai (MAA)
- Aéroport Bhubaneswar Aéroport Biju Patnaik (BBI)
- Aéroport Ahmedabad Aéroport Intl Sardar Vallabhbhai Patel (AMD)
- Aéroport Pune Lohegaon (PNQ)
- Aéroport Srinagar (SXR)
- Aéroport Chandigarh (IXC)
- Aéroport Kochi (COK)
- Aéroport Ranchi (IXR)
- Aéroport Lucknow Aéroport d'Amausi (Lucknow) (LKO)
- Aéroport Port Blair (IXZ)
Coordonnées de Vistara
- UK Code IATA
- +91 9289228888 Appeler
- airvistara.com Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.
