Trouvez un vol pas cher Bretagne - Espagne

Points positifs : "Yes"
Points négatifs : "Nothing. Flight was amazing"

Points négatifs : "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Points négatifs : "Information on arrival time was not correct"

Points négatifs : "Crew members in Amsterdam were very rude and disrespectful"

Points positifs : "Fantastic gate agents!"
Points négatifs : "The food was terrible."

Points positifs : "Crew helpful. Food good."
Points négatifs : "Better range of movies please"

Points positifs : "Food and service"
Points négatifs : "Working wifi would be good. Better A/C. More comfortable seats"

Points positifs : "No delay and nice staff"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Service is awesome. Food is great."
Points négatifs : "People with short connection are affected by the 15 to 25 minutes delay."

Points positifs : "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Points négatifs : "If I knew how to recline my seat earlier. I did try several times"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "The flight was smooth, the service was friendly, and the food with plentiful."
Points négatifs : "Too much activity in the cabin during the flight."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Points négatifs : "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Points positifs : "My seat at the window was great and the staff really friendly and courteous!"

Points négatifs : "Need more leg room!!! Larger meals needed."

Points positifs : "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Points négatifs : "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Points négatifs : "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Points positifs : "Crew where awesone and the choice of entertainment was fantastic"
Points négatifs : "Seats way to close together"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Friendly crew."
Points négatifs : "So many people on a 747!!"

Points positifs : "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Points négatifs : "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Points négatifs : "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Points positifs : "Food was excellent, frequent and filling"
Points négatifs : "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Points positifs : "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Points positifs : "He missed it due to having a 32 minute layover, which he ran all the way to board."
Points négatifs : "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Points positifs : "Food was just fine, movie selection very good"
Points négatifs : "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Points positifs : "Premium economy service was good."
Points négatifs : "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Points négatifs : "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Points positifs : "Friendly staff"
Points négatifs : "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Points positifs : "The food service was good and the flight attendants were friendly."
Points négatifs : "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Points négatifs : "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points négatifs : "Two hours delay in the start."

Points négatifs : "Too late i missed my connection flight"

Points positifs : "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Points négatifs : "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Points négatifs : "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Points positifs : "Manque de place"
Points négatifs : "La place"

Points positifs : "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"
Points négatifs : "Avoir des divertissement à bord"

Points positifs : "Crew are the best!"

Points positifs : "Tout"
Points négatifs : "Rien"

Points positifs : "The crew and the food were great!"
Points négatifs : "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Points négatifs : "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Points négatifs : "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Points négatifs : "New variety of food"

Points négatifs : "Thé qualité officielle the images"

Points positifs : "Service à bord, amabilité du personnel"

Points positifs : "À bord, généralement tout se passe bien"
Points négatifs : "Retard, perte des bagages, pas d'excuses.. Typique d'Air France"

Points négatifs : "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Points négatifs : "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Points positifs : "Le personnel de bord: pro et charmant."
Points négatifs : "1h30 de retard. Valise démolie à l’arrivée. Pas de repas. Vin blanc chaud. Siège non inclinable."

Points positifs : "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Points négatifs : "See previous"

Points négatifs : "Ne pas avoir du retard pour le décollage"

Points positifs : "Les prises USB pour charger le téléphone dans l'avion vu que le vol a fait 3h30 de retard"
Points négatifs : "l'embarquement très long et des informations de l'équipage tardif"

Points négatifs : "No entertainment facilities"

Points positifs : "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Points négatifs : "Seats were not comfortable, even in Comfort + seating isle."

Points positifs : "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Points négatifs : "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."

Points positifs : "Accueil à bord agréable."
Points négatifs : "Gestion des bagages (perte de ma valise)."

Points positifs : "Tout était très bien"
Points négatifs : "Rien"

Points positifs : "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Points négatifs : "See above. Overall, very nice experience."

Points négatifs : "Respecter les horaires"

Points négatifs : "Un peu plus d'espace entre les sièges."

Points positifs : "Intranet wifi meant I could watch entertainment on my iPad"
Points négatifs : "Seats are very uncomfortable"

Points positifs : "On time, staff was nice."
Points négatifs : "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Points positifs : "Tous les services de la compagnie"
Points négatifs : "Ras"

Points positifs : "Personnel de bord aimable, vol sans encombre"
Points négatifs : "Obligation d’enlever l'ensemble des films transparents protecteurs sur les valises, alors même que lors du voyage aller la compagnie n'avait pas embarqué une valise (non filmée), toujours très désagréable de devoir reprendre les bagages au comptoir d'enregistrement. Demande de justificatifs d'adresse lors de l'embarquement alors que ces justificatifs n'étaient pas requis sur le voyage aller. Vérification minutieuse de l'ensemble des poids des bagages à main (qui étaient tous conformes) pour un vol intérieur d'une heure... A l'évidence le service client n'est plus au rendez-vous avec Air France."

Points négatifs : "Food"

Points positifs : "Extremely hot the plane"

Points positifs : "Crew was nice movie selection was good."
Points négatifs : "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Points positifs : "Good selection of movies"

Points positifs : "Quiet! No noise-canceling earphones needed. Delicious food."

Points positifs : "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Points négatifs : "I just expected better toilet bag for business but what was given out was just basic."

Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : "Personnel"
Points négatifs : "Nothing"

Points positifs : "Comfortable, hospitality and wonderful service"

Points positifs : "Long courrier et vol à l’heure. L’équipage est aimable et présent. Arrivée même en avance au final."
Points négatifs : "Le repas est bcp trop moyen. C’est original mais juste moyen en qualité. L’espace pour les jambes est juste, j’ai donc voyagé au premier rang cette fois ci."

Points positifs : "Ok"
Points négatifs : "Nothing"

Points positifs : "Boarding for BUsiness class was fine. Seating was cramped."
Points négatifs : "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Points positifs : "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Points négatifs : "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Points négatifs : "2 places commandés en même temps et l'on se retrouve pas sur des sièges à côté!"

Points positifs : "Embarquement, service à bord, équipage parfait... un vrai service aérien sur des courts courriers ! Très bon rapport qualité/prix pour ce vol. Arrivée à l'avance à l'Orly."

Points négatifs : "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"

Points négatifs : "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Points positifs : "Le personnel"
Points négatifs : "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"

Points positifs : "Un vol d’une heure et demi donc avion correct pour ce genre de vol, et personnel accueillant"
Points négatifs : "Que Air France fasse grève pourquoi pas mais prévenir à 22h pour un vol à 11h le lendemain c’est très moyen surtout quand on nous dit de reporter au 30 avril. Comme si on prenait des vacances comme on le souhaite.."

Points positifs : "La colation à été apprécié car on a voyagé entre midi et deux. Équipage sympathique."
Points négatifs : "Changement de porte d'embarquement + avion en retard + problème de pacerelle + attente après embarquement = départ à 13h20 au lieu de 12h30. Et lorsqu'on arrive de Guadeloupe depuis 6h30, qu'on a pas pu dormir dans l'avion, sa fait très long."

Points positifs : "The airplane have great entertainment system. The cabin crew are very nice."

Points positifs : "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Points négatifs : "Serve at least one cup of water. It was not offered, nor available."

Points négatifs : "changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,..."

Points négatifs : "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"

Points négatifs : "Strike delay. Very poor food. Cramped chairs. I flight entertainment"

Points négatifs : "More variety of movies"

Points positifs : "Flight was smooth"

Points positifs : "Everything"

Points négatifs : "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Points négatifs : "Better pillows...as simple as that"

Points négatifs : "This flight had the least legroom of any flight I've ever taken."

Points positifs : "Seamless boarding, departed and arrived on time."
Points négatifs : "Very surly and unhappy looking crew"

Points positifs : "Crew were friendly and helpful."
Points négatifs : "Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic."

Points positifs : "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Points négatifs : "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Points positifs : "People next to me"
Points négatifs : "Seat, food , no fee for bag, and service"

Points positifs : "Peu de place pour les jambes Équipage très sympa"
Points négatifs : "Plus de place pour les jambes mais vol rapide donc Ok"

Points positifs : "Very new and clean plane."
Points négatifs : "Nothing it was all good."

Points positifs : "On time and complimentary drink"

Points positifs : "Le paysage."
Points négatifs : "Moins de retard! Plus aimable à l'embarquement !"

Points négatifs : "It was delayed by 4 hours"

Points négatifs : "Alitalia is the worst airline company"

Points positifs : "We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable"

Points positifs : "Nothing"
Points négatifs : "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."

Points positifs : "All flights on time"

Points positifs : "good onboard service"
Points négatifs : "the business class wasnt really so good to my expectation."

Points positifs : "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Points négatifs : "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"

Points positifs : "Pleasant normal flight."
Points négatifs : "In-flight announcement was very very quick and hard to understand."

Points positifs : "We landed safely in Toronto"
Points négatifs : "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."

Points positifs : "Nice opera music available while trying to figure out the antiquated entertainment system."
Points négatifs : "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Points positifs : "Comfortable seats"
Points négatifs : "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."

Points positifs : "Comfortable seats"
Points négatifs : "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Points négatifs : "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Points positifs : "Nice new plane (Embraer), row 4 had long seat pitch"
Points négatifs : "Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!"

Points négatifs : "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Points négatifs : "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Points négatifs : "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Points négatifs : "Changement de porte d’embarquement au dernier moment"

Points négatifs : "Change of gate at BCN with no notification"

Points négatifs : "Retard de 45’ sans information et sans excuses. Inacceptable"

Points positifs : "Ponctualité et efficacité"

Points positifs : "The flight itself from NYC was great, the connection flight was great."
Points négatifs : "The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!"

Points négatifs : "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Points négatifs : "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Points positifs : "nothing special"

Points positifs : "Crew was nice"
Points négatifs : "Food on the Tel Aviv to Rome flight"

Points positifs : "The flight attendants were very nice. Great service."
Points négatifs : "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."

Points positifs : "I liked very muche the flights time table."
Points négatifs : "I have nothing to add hear."

Points positifs : "Nothings"

Points négatifs : "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."

Points négatifs : "horrible seat ergonomic"

Points négatifs : "Retard. Absence d’information sur le retard. Pas de sourire."

Points positifs : "Efficient and friendly approachable staff.comortable seats..nice selection of refreshments ."
Points négatifs : "If you could keep your handbag with you as well as hand luggage ."

Points positifs : "Flight was pretty smooth"
Points négatifs : "Seats allocated"

Points positifs : "Everything was easy ie checkin was easy, boarding was easy, the flight was easy, and luggage claim was easy - all round I'm very satisified with the my flight with easyjet - problem free and ontime"
Points négatifs : "The opening time of the check-in counter could have been provided in the booking information but that is a very minor thing - I arrived 3 hours before the flight but the check in didn't open until 2.5 hours before the flight which if I knew - then i could sleep in an extra 30 mins :-)"

Points positifs : "Efficace"

Points négatifs : "Que l'avion décolle à l'heure !"

Points négatifs : "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"

Points positifs : "The crew were courteous and friendly, the seats were comfortable."
Points négatifs : "Nothing stood out as needing improvement."

Points positifs : "Receiving updates about delays"
Points négatifs : "The flight could have left on time"

Points positifs : "Le pilote très aimable"
Points négatifs : "Le retard"

Points positifs : "Malgré le retard de 2h30 la durée de vol a pu être un peut écoutée."
Points négatifs : "Les précisions sur l’heure de départ et une fois tout les passager embarqués, ne pas attendre encore 30 minutes avant de décoller"

Points positifs : "The crew were efficient."
Points négatifs : "The flight left late. The seat was uncomfortable for me ( that is usual ) My major problem is that I was charged £247 and then a further £378 when I had to re book due to easy jet systems changing the dates. I am certain I booked the correct dates."

Points positifs : "On se sent en sécurité. Les vols se passent très bien. Pas de retard."
Points négatifs : "Je chipote car tout est assez efficace. Mais l’affichage de la porte était erroné, et un d’attente debout avant de pouvoir embarquer. Et des bus pour aller à l’aéroport une fois atterri. Mais franchement je n’ai rien à signaler de négatif. Les vols sont très efficaces pour un prix très abordable."

Points positifs : "Nice easy flight."

Points positifs : "Staff were great (as always) with Easyjet."
Points négatifs : "Flight was diverted to Athens due to heavy winds. Quite common with Mykonos apparently. Was a bit of a mess when we landed in Athens...left hand didn’t know what the right was doing."

Points négatifs : "On nous a imposé de mettre notre bagage cabine en soute : 20’ de perdue à l’arrivee. Honteux"

Points positifs : "Don’t sit in Window seat 40A. Smallest on the plane."

Points négatifs : "Énormément de retard et pas d’explication"

Points positifs : "Le personnel de bord était très agréable et acceuillant"
Points négatifs : "On nous (tous les passagers avec un Trolley) a obligés de mettre notre valise cabine en soute! Ce n‘est absolument pas normal. Soit Easyjet decide qu‘il n‘y a plus de bagage à main sauf sac à main soit ils acceptent un bagage à main dans l’avion, car à l‘allée c‘était pareil...."

Points négatifs : "The queue in Heathrow by take off was long, except this everything perfect."

Points positifs : "Excellent flight."

Points positifs : "Très pratique en semaine depuis Bordeaux sur Tel Aviv a un prix très abordable"
Points négatifs : "De ne pas annuler le vol en semaine entre le 1er avril et le 15 juin"

Points négatifs : "retard. personnel desagreable."

Points négatifs : "Both flights there and back we're delayed in total about 4hours and when you're away for a wkend that's a long time!! I've flown with other companies over the last few years and times have been spot on!"

Points positifs : "Siège confortable avec suffisamment de place pour les jambes Personnel impeccable"
Points négatifs : "Ras"

Points positifs : "Quick and no fuss"

Points positifs : "Nouvelles cabines. Degivrage effectué avant le départ."

Points positifs : "Staff were all frjendly"
Points négatifs : "The plane came in early and we boarded on time but didn’t take off until 22;25"

Points positifs : "All the rest was fine I was happy with you service"
Points négatifs : "The delay in on way going and coming back the only issue"

Points positifs : "Straight forward flight"
Points négatifs : "Economy flights are not known for the space"

Points positifs : "Mmmmm"
Points négatifs : "Mmmm"

Points négatifs : "Retard avion non mentionné à Marrakech"

Points négatifs : "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."

Points positifs : "We arrived at the gate about five minutes late as the security took too long but they didn't let us through even though we could see the people still getting up to the plane."
Points négatifs : "But the worse thing is easyjet wants £90 per person tho send us on next flight even though the next flight was empty. So we booked the evening flight which was cheaper than 90 quid per person. It is just another trick to earn mor"

Points positifs : "Place dans l’avion, no 13, beaucoup de place pour les jambes"
Points négatifs : "D’attendre dans l’avion car retard"

Points positifs : "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Points négatifs : "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."

Points positifs : "rien"
Points négatifs : "retard de plus d'une heure chauffage trop fort inconfort des sieges etc..."

Points négatifs : "Retard"

Points négatifs : "If you book through a third party it seems you can't check in via the easyjet app. Further to this the flight was over booked and there was a good chance of being bumped off the flight...!"

Points positifs : "Repas très correct"
Points négatifs : "Embarquement assez long"

Points positifs : "Efficient bag drop"
Points négatifs : "Plane delayed, lack of information. No reason given for the delay when on board. Plane microphone much too loud it was distorting"

Points positifs : "The man at the self check in was really helpful."
Points négatifs : "Baggage check in online and at the desk in the airport makes me really stressed. It is not straight forward, it is complicated and unclear. Every time I fly with Easyjet"

Points positifs : "Nice enjoyable flight"
Points négatifs : "Cheap fare"

Points négatifs : "Gros retard de mon vol depuis Ajaccio"

Points positifs : "Flight was quick and comfortable. Crew were excellent and friendly."
Points négatifs : "Longest queue to check in I have ever seen in my life. Even though we arrived with hours to spare we ended up being rushed forward to check in, rushed through security having no time for breakfast as we had planned, onto a plane that then sat on the tarmac for two hours and when it got away no time for a warm meal on board."

Points positifs : "Flight was fine - thank you"

Points négatifs : "40 min de retard .. on est arrivés hyper tard à l’endtoit pour se loger, donc perd de temps por visiter et se baigner à la mer!"

Points positifs : "rien"
Points négatifs : "Trop de retard. Pas confortable."

Points positifs : "We got there fine :)"
Points négatifs : "The flight was late which complicated things for us in Stockholm."

Points positifs : "That I could buy a ticket on the day (EasyJet said they were sold out at the desk but Kayak had one online - well done Kayak)."
Points négatifs : "The queue to check in that was caused partly by weighing cases for the cargo hold and trying to charge extra at a higher 'desk rate' forcing people to either pay the desk rate or open their bags and transfer stuff to their carry on bag. The lack of room for carry on bags, requiring that some bags be transferred to the hold (caused by the above 'luggage transferring fiasco). The two people at the desk with a queue of hundreds waiting to check in. The one hour delay in the flight. The marathon walk to the other end of the airport to board the plane."

Points positifs : "It landed eventually, crew were friendly"
Points négatifs : "It was 2 hours late leaving. There were no complimentary refreshments provided, not even a glass of water"

Points négatifs : "Cela s'est très bien passé"

Points négatifs : "L’embarquement prioritaire"

Points positifs : "Nothing because I wasn’t allowed to board"
Points négatifs : "Everything"

Points négatifs : "It's Ryanair. So, no further comments required..."

Points positifs : "Nothing really stood out"
Points négatifs : "Rude air hostess who was ignoring us in particularli where I was nearly fainting"

Points positifs : "Fast process when we landed and staff were really good - patient and friendly (on the flight)"
Points négatifs : "Priority queue was the longest! Had to help mother with baby and pram down stairs to bus for flight. Feel they should have been given help and real priority"

Points positifs : "Crew was very pleasant and helpful."
Points négatifs : "The seats are very small, but that’s what you get for flying Ryan Air"

Points positifs : "Getting here safe"
Points négatifs : "Waiting to broad"

Points positifs : "Fast and efficient"
Points négatifs : "Check in is a nightmare, questions are crazy even though you have paid extra for priority and 10kg carry on still had to check it in under the plane"

Points positifs : "Good crew"
Points négatifs : "Seats"

Points négatifs : "I did not take the flight. I could not get my money back."

Points positifs : "Flight was on time, no issues experienced."

Points positifs : "It's Ryanair. We all know what we signed up for."

Points positifs : "Pas de retard, équipage sympathique à vue, arrivée en avance. De la place pour les jambes et embarquement rapide."
Points négatifs : "Atterrisage assez difficille mais uniquement sur le vol emprunté. Sièges pas très confortables, mais pour le prix on ne s'en occupe pas."

Points négatifs : "flight landing"

Points positifs : "Once departed, the flight was about as average as any Ryanair flight can get. Crew were friendly and apologised on numerous occasions for the delay, and on arrival deboarding and getting to the terminal was swift and had no delay."
Points négatifs : "Ground Crew Blue Handling was trialling a 'new process' of boarding & luggage handling which went into action the day I flew April 26th. This resulted in a passenger boarding the wrong flight and bags loaded onto the wrong plane. This led to a 40-minute delay in departure while they sorted this out."

Points positifs : "Flight was cheap, boarding was quick and the whole experience was about that of your average Ryanair flight! Got a chance to speak to the captain of the flight in the cockpit after landing, had a quick chat about the aircraft as well as my own PPL lessons which start next Sunday."
Points négatifs : "You're flying cross-continent for the same price as a bus fare, there ain't much wrong with Ryanair!"

Points positifs : "Le personnel correct. Le fauteuil pas confortable et avance une demi heure de retard. Beaucoup trop d'attente pour les bagages."

Points positifs : "Personnel d’embarquement nous parle comme des moins que rien !! Inacceptable"

Points positifs : "Arrivée correct et immigration et récupération des bagages à temps."
Points négatifs : "Le vol aurait pu partir à l’heure et ils auraient pu annoncer le retard. L’avion est un peu sale."

Points positifs : "Vol low cost standard"
Points négatifs : "Conditions d'embarquement désastreuses à Bordeaux. Aucune organisation cohérente. Information et contre information se succédant semant un désordre total parmi les passagers Retard sur vol 2h Chaleur suffocante dans la cabine de l'avion"

Points positifs : "Short flight so not much to expect"
Points négatifs : "We were left sit on the runway after landing waiting for a spot to park up"

Points positifs : "Rien"
Points négatifs : "Tous"

Points négatifs : "No point paying priority boarding.... people just swap seats if not allocated next to each other makes it all feel like a messy shambles.... once sat down flight was quick and pleasant.... never ate or drank anything on board as extortionate prices... so the money saved there went on tapas and wime"

Points positifs : "Le vol s'est très bien passé. Le commandant de bord a donné des informations durant la vol concernant le survol de la région et l'heure d'arrivée plus tôt dans la soirée."
Points négatifs : "Le confort reste sommaire mais correct"

Points positifs : "Straightforward process"
Points négatifs : "N/a"

Points positifs : "Left on time got in early"
Points négatifs : "Nothing for the price"

Points positifs : "Personnel très pro et serviable. Avion et vol impeccable. Retard de 4h pour raisons météo, collation offerte par Ryanair"
Points négatifs : "Sièges plus confortables."

Points positifs : "Crew and flight was ok"
Points négatifs : "Checkin was the worst nightmare I have ever seen."

Points positifs : "La locució de benvinguda i instruccions de seguretat en català és un detall q propera la companyia aèria"

Points positifs : "Crew were friendly and did their best in a bad situation"
Points négatifs : "Flight was delayed. Gate was disorganised, like hearding cats and the poor crew were missing essentials from their food and beverage carts. Like milk for their coffee."

Points positifs : "Le minimum"
Points négatifs : "Retard sans aucune annonce. Pas de bonjour des hotesses. Incomprehensible annonce dans le micro, anglais et français dailleurs"

Points négatifs : "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"

Points positifs : "front-line staff were sincere. Plane was well-maintained."
Points négatifs : "Chat staff wasn't competent."

Points positifs : "Reasonably priced. Check in was quick and easy. Boarding was easy"
Points négatifs : "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."

Points positifs : "Le prix"
Points négatifs : "Pour rajouter n importe qu elle prestation il faut payer cher . Y compris de l'eau"

Points positifs : "We actually made it"
Points négatifs : "The 3hr delay with no explanation or any information whilst waiting in the airport."

Points positifs : "The price"
Points négatifs : "The flight was delayed by 2 hours and when calling the customer service representative they couldn’t even confirm the delay of the flight."

Points positifs : "I got to my destination"
Points négatifs : "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"

Points positifs : "Nothing"
Points négatifs : "Severe delays, poor comms, priority boarding means nothing when we’re all piled into the same bus and there’s a scrum for the stairs into the plane."

Points positifs : "Nothing"
Points négatifs : "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."

Points positifs : "Nice and cheap."
Points négatifs : "The window was in the wrong place so I got a bad neck trying to look out."

Points positifs : "Late departure from Dublin as expected But it was 30 min, anyways the flight made up time and only arrived 5 minutes late. The staff were very helpful also"
Points négatifs : "The new slimline seats are very uncomfortable when seated for anything longer than an hour, the cushioning is very light and the angle of the seat is not as comfortable as the old ryanair seats. Also there was a long delay in Ciampino at the baggage belts considering the airport was empty - i know this is more a problem with the Airport but ryanair would surely have enough pull to get this sorted."

Points positifs : "Rien"
Points négatifs : "Vol retardé mais informé par Ryanair une fois arrivé à destination. Embarquement long, puis il a fallu attendre dehors et enfin plus d'une heure dans l'avion suite à une grève en France. Peu d'infos de la part de l'équipage et aucun geste de la part de Ryanair pour les désagréments. Et bien sûr, le manque de confort dans l'avion."

Points positifs : "Nothing"
Points négatifs : "40 minutes baking on the bus to take us to the aircraft, Lack of communication Disrespectful and bad attitude of the crew Paying £80 to put luggage in hold to be told as I didn’t report that my case was damaged when I arrived at 01:00 am (in the morning) with an onward journey of 2 hrs I could not now place a complaint! Despite having photographic evidence!! No tap water available - given ice and boiling water I am done flying with Ryanair"

Points négatifs : "I didn’t know that I had to pay and extra £15 just to get a seat! I thought I already paid enough for my ticket ."

Points positifs : "Ponctualité"
Points négatifs : "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"

Points négatifs : "Le retard d une heure pour embarquer ainsi que les nombreuses personnes avec des bagages cabine hors norme alors que moi j'ai payé un supplément à la réservation pour un bagage plus de 20kils! !!"

Points négatifs : "Delayed"

Points positifs : "Très bien Parking p4 un peu étrange on doit laisser les clefs de son véhicule sans aucun reçu Bizarre"