ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
| Code IATA | NH |
|---|---|
| Itinéraires | 336 |
| Itinéraire le plus populaire | Tokyo-Haneda à Fukuoka |
| Aéroports desservis | 96 |
| Aéroport le plus populaire | Tokyo-Haneda |
Points négatifs : There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.
Points négatifs : I was not aware that I flew in Narita and flew out of another airport.
Points positifs : Again, the crew was extremely polite and accomodating. I’d fly with them again!
Points positifs : The crew is awesome. They’re so polite and helpful.
Points négatifs : I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.
Points positifs : Cheapflights ..I will book my ticket from you again.. I am so delighted.
Points négatifs : None
Points positifs : On time departure and earlier arrival of the airline
Thumbs up for the pilot for smooth landing and take off
Food is so delicious
Stewardess are very respectful
Will fly again with ANA
Points négatifs : None so far
Points négatifs : Selecting seats online
Points positifs : Crew was friendly, eager to help. Flight arrived on time.
Points positifs : Love ANA. Always a pleasure.
Points négatifs : N/A
Points positifs : Amazing
Points positifs : Amazing service
Points positifs : Service
Points négatifs : This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15
Points négatifs : This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight.
Points négatifs : I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again.
Points positifs : Amazing crew! Great food service!!
Points négatifs : Cleanliness of tray table
Points positifs : The crew was helpful and meals are delicious.
Points négatifs : Give free mask.
Points négatifs : Canceled my flight
ANA rocks
Points positifs : Food, seat comfort, service
Points négatifs : Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth.
Points négatifs : On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October.
Points négatifs : These are the friendliest and most helpful people in the business! They are my new go to from now on!
Points négatifs : !
Points négatifs : Very uncomfortable seat. A bit rude flight attendant.
Points positifs : The plane was ghetto and old and there was only one tiny restroom for the entire economy class.
Points négatifs : A newer plane with more restrooms would be great.
Points négatifs : On time and comfortable
Points positifs : Time is good.
Points négatifs : With long flight these two are a must ! Food is very limited and needs to have more movies.
Points positifs : Very clean. Crew was very good. Food was for the most part fine.
Points négatifs : Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting.
Points négatifs : Mid night snack can be improved, it’s too small a portion.
Points positifs : Yes
Points négatifs : Nothing.
Points positifs : Crew was very nice, toilets clean.
Points négatifs : Flight delayed 2 times, didn’t receive text or Email from the second delayed
Points négatifs : Chair isn’t comfortable.
Points positifs : The cabin crew was so warm and friendly, always ready with a smile and eager to help.
Points négatifs : Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks
Points négatifs : The planes are pretty outdated especially the connecting flights from Narita to HKG
Points positifs : Very caring, and pay full attention to passengers.
Points négatifs : Better food quality, more movies please.
Points positifs : Food is bland, boring. Entertainment contents are limited and old movies
Points négatifs : As mentioned above, more new selections of movies. Better taste and quality of food, please.
Points positifs : Clean plane and comfortable seats.
Points négatifs : Complementary snack to go with free beverage.
Points positifs : Well maintained plane, nice staff and over very comfortable.
Points négatifs : The wifi worked only 1 hr of the 3 hrs I bought
Points positifs : The crew was great. I experienced great hospitality.
Points négatifs : The quality of meal.
Points positifs : Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position.
Points positifs : The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.
Points négatifs : Serve the cold soba for all meals. :) Love it.
Points positifs : Some of your reservations staff in Los Angeles needs to be counseled
Points négatifs : Been more polite especially mike in your mileage program.
Points positifs : Always excellent Japanese service.
Points négatifs : No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft.
Points positifs : The seat was great.
Points négatifs : Overall, it was a great experience. Boarding is very fast compared to US airlines.
Points positifs : no -all that was amazing was the complete idiocy of ana
Points négatifs : virtually everything was a unacceptable starting with the gate staff ...
Points positifs : Onboard service was perfect - prompt, friendly and professional
Points négatifs : The cabin was always kept a bit warm
Points positifs : ANA flights are always well run and good enough.
Points négatifs : Their iphone applications could be smoother and more functional.
Points positifs : Great service!
Points négatifs : More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat).
Points positifs : Excellent service from the cabin crew.
Points négatifs : The Japanese (Washoku) breakfast was not as good as I expected.
Points positifs : Almost everything
Points négatifs : Slightly delayed
Points positifs : Excellent cabin crew.
Points négatifs : No in-flight entertainment, economy seats are narrow.
Points positifs : Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety.
Points positifs : Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown.
Points négatifs : The website doesn't work very well. It's also difficult to navigate.
Points positifs : Boarding was efficient, crew was exceedingly polite, helpful ground staff.
Points négatifs : Flight left a little bit late.
Points positifs : The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly.
Points négatifs : The second food service.
Points positifs : ANA was awesome as usual.
Points négatifs : The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options.
Points positifs : The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink.
Points négatifs : More variety of options for the vegan meals...
Points négatifs : You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again.
Points négatifs : You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again.
Points positifs : Again, the crew was extremely polite and accomodating. I’d fly with them again!
Points positifs : The crew is awesome. They’re so polite and helpful.
Points négatifs : I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.
Points positifs : Cheapflights ..I will book my ticket from you again.. I am so delighted.
Points négatifs : None
Points positifs : On time departure and earlier arrival of the airline
Thumbs up for the pilot for smooth landing and take off
Food is so delicious
Stewardess are very respectful
Will fly again with ANA
Points négatifs : None so far
Points négatifs : Selecting seats online
Points positifs : Crew was friendly, eager to help. Flight arrived on time.
Points positifs : Love ANA. Always a pleasure.
Points négatifs : N/A
Points positifs : Amazing
Points positifs : Amazing service
Points positifs : Service
Points négatifs : This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15
Points positifs : Amazing crew! Great food service!!
Points négatifs : Cleanliness of tray table
Points positifs : The crew was helpful and meals are delicious.
Points négatifs : Give free mask.
ANA rocks
Points positifs : Food, seat comfort, service
Points négatifs : Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth.
Points négatifs : These are the friendliest and most helpful people in the business! They are my new go to from now on!
Points négatifs : !
Points négatifs : On time and comfortable
Points négatifs : Mid night snack can be improved, it’s too small a portion.
Points positifs : Yes
Points négatifs : Nothing.
Points négatifs : Chair isn’t comfortable.
Points positifs : Very caring, and pay full attention to passengers.
Points négatifs : Better food quality, more movies please.
Points positifs : Clean plane and comfortable seats.
Points négatifs : Complementary snack to go with free beverage.
Points positifs : Well maintained plane, nice staff and over very comfortable.
Points négatifs : The wifi worked only 1 hr of the 3 hrs I bought
Points positifs : The crew was great. I experienced great hospitality.
Points négatifs : The quality of meal.
Points positifs : The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.
Points négatifs : Serve the cold soba for all meals. :) Love it.
Points positifs : The seat was great.
Points négatifs : Overall, it was a great experience. Boarding is very fast compared to US airlines.
Points positifs : Onboard service was perfect - prompt, friendly and professional
Points négatifs : The cabin was always kept a bit warm
Points positifs : ANA flights are always well run and good enough.
Points négatifs : Their iphone applications could be smoother and more functional.
Points positifs : Almost everything
Points négatifs : Slightly delayed
Points positifs : Excellent cabin crew.
Points négatifs : No in-flight entertainment, economy seats are narrow.
Points positifs : Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety.
Points positifs : Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown.
Points négatifs : The website doesn't work very well. It's also difficult to navigate.
Points positifs : Boarding was efficient, crew was exceedingly polite, helpful ground staff.
Points négatifs : Flight left a little bit late.
Points positifs : The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly.
Points négatifs : The second food service.
Points positifs : ANA was awesome as usual.
Points négatifs : The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options.
Points positifs : The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink.
Points négatifs : More variety of options for the vegan meals...
Points négatifs : I was not aware that I flew in Narita and flew out of another airport.
Points positifs : Very clean. Crew was very good. Food was for the most part fine.
Points négatifs : Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting.
Points positifs : The cabin crew was so warm and friendly, always ready with a smile and eager to help.
Points négatifs : Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks
Points négatifs : The planes are pretty outdated especially the connecting flights from Narita to HKG
Points positifs : Food is bland, boring. Entertainment contents are limited and old movies
Points négatifs : As mentioned above, more new selections of movies. Better taste and quality of food, please.
Points positifs : Some of your reservations staff in Los Angeles needs to be counseled
Points négatifs : Been more polite especially mike in your mileage program.
Points positifs : Great service!
Points négatifs : More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat).
Points positifs : Excellent service from the cabin crew.
Points négatifs : The Japanese (Washoku) breakfast was not as good as I expected.
Points négatifs : There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.
Points négatifs : This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight.
Points négatifs : I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again.
Points négatifs : Canceled my flight
Points négatifs : On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October.
Points négatifs : Very uncomfortable seat. A bit rude flight attendant.
Points positifs : The plane was ghetto and old and there was only one tiny restroom for the entire economy class.
Points négatifs : A newer plane with more restrooms would be great.
Points positifs : Time is good.
Points négatifs : With long flight these two are a must ! Food is very limited and needs to have more movies.
Points positifs : Crew was very nice, toilets clean.
Points négatifs : Flight delayed 2 times, didn’t receive text or Email from the second delayed
Points positifs : Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position.
Points positifs : Always excellent Japanese service.
Points négatifs : No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft.
Points positifs : no -all that was amazing was the complete idiocy of ana
Points négatifs : virtually everything was a unacceptable starting with the gate staff ...
Points négatifs : You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again.
Points négatifs : You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again.
ANA ou All Nippon Airways est une compagnie aérienne japonaise qui gère ses vols depuis ses deux hubs situés à l’aéroport international de Narita pour ses vols internationaux et à l’aéroport international de Haneda pour ses vols domestiques, ces deux aéroports se trouvent à Tokyo. Membre important de la Star Alliance, elle peut desservir une centaine de destinations, essentiellement au Japon, mais aussi, grâce à des accords de partage de code avec notamment Air Canada et Turkish Airlines, des destinations internationales vers l’Europe de l’Ouest et l’Amérique.
Sur tous les vols long-courriers d’ANA, il existe une First Class d’exception qui vous permet de bénéficier de services de qualité dès votre arrivée à l’aéroport où vous pouvez enregistrer vos bagages depuis un salon privé, depuis lequel vous embarquerez en priorité. Une fois à bord, vous avez droit à une suite entièrement coupée du reste de l’équipage, avec un siège inclinable sur 180 ° vous permettant de vous allonger sans aucun vis-à-vis.
Les tarifs standards de la compagnie japonaise vous permettent d’accéder aux classes de cabine en Economy ou en Premium Economy qui toutes deux vous procurent des sièges inclinables sans avoir à se soucier du passager derrière vous car une disposition originale donne des espaces larges pour les jambes.
La franchise bagages d’ANA permet d’emporter en cabine un seul bagage par personne ne dépassant pas 10 kg et de dimensions maximales 55 x 40 x 25 cm. Vous pouvez enregistrer gratuitement une valise d’un poids maximum de 23 kg, pour le tarif standard, ce poids peut aller jusqu’à 32 kg pour la First Class.
