Avis des clients
Note globale
6,7
Bien
Basé sur 150 avis
Note générale
7,0
Embarquement
7,1
Confort
6,5
Équipage
7,5
Divertissements
6,0
Restauration
6,1
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Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,0
Points négatifs : Never got this flight, got connection via Amsterdam to Berlin, but just because I organised it. No help from Iberia!
avis de
-
9,0
Iberia is great! Berlin Tegel not so much...
Points positifs : I got bumped to first in line after they wanted people with only small bags or backpacks to board first.
Points négatifs : Not really a complaint about Iberia Express as an airline but I hate getting to Berlin Tegel. I took the bus, and it is so hard to stand up with all your luggage on those buses. It's that or a 20 euro taxi ride. At least Madrid airport has a railway line to get into the city.
avis de
-
5,6
Points négatifs : Very poorly managed gate and service for Iberia. Long lines, no organization. Impossible to get any information.
avis de
-
2,0
Points positifs : Nothing.
Points négatifs : Everything. "Code Sharing " is a convenient way of dodging responsibility ! BA /Iberia is a great example.
avis de
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10,0
Excelent 100%
Points positifs : La cultura y el trato dado por los Españoles. El aeropuerto es muy bonito y todo está señalizado. Los restaurantes todos una belleza y unos sabores inigualables.
avis de
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2,0
Points positifs : Canceled reservation without any notice. Left me stranded at the airport. Horrible customer service
avis de
-
3,6
No frills service
Points positifs : I got where I needed to go. The flight arrives on time despite taking off late.
Points négatifs : There is no legroom. At 5'11, my knees were firmly dug into the back of the seat innfront of me. Flight attendant only offered coffee etc to half of the plane (?!?).
avis de
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8,0
Flight was fine
Points positifs : Fast boarding.
Points négatifs : Seats were not very comfortable
avis de
-
7,3
Points positifs : Comfortable seats
avis de
-
6,3
Not much to say
Points positifs : It's a medium distance flight. A couple hours. I thought the seats were extra small. I'm 212 lbs and fit pretty well but you;d have to be real Pete it's to find good real estate in those seat.
avis de
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2,6
A nightmare
Points positifs : I liked nothing about this flight.
Points négatifs : The flight was overbooked and I was in standby along with other two passengers. The very rude lady at the boarding gate told us that the flight was full and that we could only board if there were any passengers not showing up. She assured us this was very unlikely to happen and that we will probably have to be allocated in another flight. I was lucky enough to be able to board the plane because there was a guy that was not going to fly with his wife. I was the last one admitted, and therefore the last boarding passenger. I could not believe my eyes when I got on the plane and saw SIX empty seats in business class!!!!! Just so you know, these people sell more tickets than the number of available seats they have in economy class and they rather to leave their overbooked passengers on the ground than to put them (or anybody else) in business class seats. Let alone that the leg room in economy class is ridiculous even for average sized people and I was really uncomfortable. But this is not the end of the story. They lost my suitcase, and at this moment, seven hours after I landed, they do not know where it is and they cannot give me any more information. I will from now on avoid this company as much as I can and I would suggest everybody does the same.
avis de
-
2,5
Points négatifs : Boarding was rushed and seats were uncomfortable.
avis de
-
9,0
Iberia is great! Berlin Tegel not so much...
Points positifs : I got bumped to first in line after they wanted people with only small bags or backpacks to board first.
Points négatifs : Not really a complaint about Iberia Express as an airline but I hate getting to Berlin Tegel. I took the bus, and it is so hard to stand up with all your luggage on those buses. It's that or a 20 euro taxi ride. At least Madrid airport has a railway line to get into the city.
avis de
-
10,0
Excelent 100%
Points positifs : La cultura y el trato dado por los Españoles. El aeropuerto es muy bonito y todo está señalizado. Los restaurantes todos una belleza y unos sabores inigualables.
avis de
-
2,0
Points négatifs : Never got this flight, got connection via Amsterdam to Berlin, but just because I organised it. No help from Iberia!
avis de
-
5,6
Points négatifs : Very poorly managed gate and service for Iberia. Long lines, no organization. Impossible to get any information.
avis de
-
2,0
Points positifs : Nothing.
Points négatifs : Everything. "Code Sharing " is a convenient way of dodging responsibility ! BA /Iberia is a great example.
avis de
-
2,0
Points positifs : Canceled reservation without any notice. Left me stranded at the airport. Horrible customer service
avis de
-
3,6
No frills service
Points positifs : I got where I needed to go. The flight arrives on time despite taking off late.
Points négatifs : There is no legroom. At 5'11, my knees were firmly dug into the back of the seat innfront of me. Flight attendant only offered coffee etc to half of the plane (?!?).
avis de
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6,3
Not much to say
Points positifs : It's a medium distance flight. A couple hours. I thought the seats were extra small. I'm 212 lbs and fit pretty well but you;d have to be real Pete it's to find good real estate in those seat.
avis de
-
2,6
A nightmare
Points positifs : I liked nothing about this flight.
Points négatifs : The flight was overbooked and I was in standby along with other two passengers. The very rude lady at the boarding gate told us that the flight was full and that we could only board if there were any passengers not showing up. She assured us this was very unlikely to happen and that we will probably have to be allocated in another flight. I was lucky enough to be able to board the plane because there was a guy that was not going to fly with his wife. I was the last one admitted, and therefore the last boarding passenger. I could not believe my eyes when I got on the plane and saw SIX empty seats in business class!!!!! Just so you know, these people sell more tickets than the number of available seats they have in economy class and they rather to leave their overbooked passengers on the ground than to put them (or anybody else) in business class seats. Let alone that the leg room in economy class is ridiculous even for average sized people and I was really uncomfortable. But this is not the end of the story. They lost my suitcase, and at this moment, seven hours after I landed, they do not know where it is and they cannot give me any more information. I will from now on avoid this company as much as I can and I would suggest everybody does the same.
avis de
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2,5
Points négatifs : Boarding was rushed and seats were uncomfortable.
avis de
Suivi des vols
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Coordonnées de Iberia Express
- I2 Code IATA
- +34 954 983 070 Appeler
- iberiaexpress.com Consulter
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