Avis des utilisateurs
Note globale
6,9
Bien
Basé sur 324 avis
Embarquement
7,3
Confort
6,6
Équipage
7,7
Divertissement
6,3
Repas
6,3
Trouvez des vols pas chers avec Iberia Express
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Économique
Infos Iberia Express
| Code IATA | I2 |
|---|---|
| Itinéraires | 82 |
| Itinéraire le plus populaire | Madrid Aéroport Adolfo-Suárez de Madrid-Barajas à Palma de Majorque |
| Aéroports desservis | 38 |
| Aéroport le plus populaire | Madrid Aéroport Adolfo-Suárez de Madrid-Barajas |
Commentaires récents
Avis des clients
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5,6
Points positifs : You can always expect reliable and in time service with Avianca.
Points négatifs : Outdated aircraft, limited space.
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5,5
Points négatifs : Seats cramped and uncomfortable
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2,0
Points positifs : Booked 1 month in advance... was treated unfairly
Points négatifs : I booked one month in asvance and was told that I would be a standby flyer.. even after explaining that I had an international connection flight in madrid. I did not appreciate the added stress this news gave me.
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2,5
Points positifs : The crew was cackling and having fun in the back loudly, meanwhile there was no communication with us as to why we were late or when we would be arriving. When I called one of them over she had no answers and when I told her about our connecting flight she giggled and said I probably wouldn’t make it. We missed our connecting flight and we’re rerouted 4 hours later. We’ve missed our boat to Venice and all we received was an 8 euro lunch voucher.
Points négatifs : It would have been great to have left on time, arrived on time and caught our flight. I also would have been better if we hadn’t been laughed at and actually aided us to catch our flight.
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4,0
Points négatifs : Fly on time, put babies together in one location. Have better food
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8,0
Points négatifs : Shorter lay overs between flights Direct flights from Palma to San senastian
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4,0
Points positifs : Nothing
Points négatifs : The flight was delayed and no announcement was made. The customers should be made aware. I paid extra for a premium seat which was too small for my husband’s knees to fit. He had to sit the whole flight with his knees turned sideways Into the aisle.
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4,4
Points positifs : Well, I liked that I had the aisle seat.
Points négatifs : It couldve not been 44 minutes late in take off. It was stressful because I reserved a shuttle that would've left me had I been an hour late. And there was no explanation; just copious waste of my time
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7,0
Points positifs : I was glad that the staff was able to communicate in English. It helps when you're in a foreign country.
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4,6
Points négatifs : They lost my all my luggage in transit in Madrid, still trying to get it back!
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5,0
Points positifs : Crew were lovely
Points négatifs : Never check in your carry-on if they say there are too many carry-on's on the flight. I saw a lot of Spanish say no when they asked them to, now I know why. I am in Dublin 2days now with NO LUGGAGE or carry on, I have nothing, it all got "misplaced" in transit!
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2,6
Points négatifs : The last seat are located almost inside the toilets. The crew was unhelpful
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8,0
Points positifs : Entertainment selections were great
Points négatifs : Seats were uncomfortable, and they were playing music that was really bad
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10,0
Points positifs : Iberia is an excellent company to travel.
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2,0
Points positifs : more confort than other companies
Points négatifs : be on the plane the connexion was bad and I lost my fly
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2,0
Points négatifs : Delayed ! Lost connection ! Terrible experience
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6,6
Points négatifs : Late boarding, late departure, waited over 30 minutes for bags
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4,0
Points positifs : On time, friendly on board crew.
Points négatifs : Too little legroom (I'm 1,82m) Had to give my bag into the hold, even though there was room overhead. Not even a free drink in 2,5h flight.
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8,0
Iberia Express was quick and easy
Points positifs : boarding was efficient. crew was polite and helpful.
Points négatifs : seats were very close together, not much leg room.
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10,0
Points positifs : Perfect
Points négatifs : The airport in Paris
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10,0
Phenomenal baggage transfer
Points positifs : Today was a very early day and making a connecting flight in Madrid to Lisbon was very tight because of a gate change. I was totally convinced that the bags would not make it and they did. Very impressed with Iberia and the efficiency of the staff. The flights were pretty full and everything from take off to landing worked like a charm.
Points négatifs : I thought when I made the reservation that I had booked two aisle seats but had not and it was hard to sit in the middle seat when you are claustrophobic. Thankfully the flights were short.
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5,0
Points positifs : Puntuales
Points négatifs : Durante el vuelo mucho ruido por parte de otros pasajerOs y ningún control por parte del equipo a bordo. Bastante molesto, sobre todo tomando en cuenta que era un vuelo de madrugada donde casi siempre de quiere dormir en el trayecto.
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8,0
Points positifs : The flight wasn't crowded and was ontime.
Points négatifs : leg room was very narrow.
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9,6
Points positifs : The crew was great. We traveled with a two year old and they were very helpful.
Points négatifs : It was a tight fit.
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4,0
Points négatifs : The flight was delayed 30 minutes, for no apparent reason; and therefore the connecting time at Madrid for me to get my flight to Chicago, which would have been 60 minutes if the flight was on time, was cut down to 30 minutes. And the terminal where the connection was was 25 minutes away -- and this doesn't include time for immigration at Madrid. I had to run all the way, break the queue, and made it though they had shut the gate and had to re-open it. The connections are poorly timed.
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6,0
not punctual at all
Points négatifs : not sure why we left 30 mins late, we therefore arrived late in MAD and had to literally run to catch our overseas flight. Luggage left behind, no need to say
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6,0
iberia connections don't work
Points négatifs : they book flight connections too close in madrid, resulting in big hassles, especially if passport control is also involved
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6,0
Points positifs : Staff is amazing!
Points négatifs : Seats are very small.
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6,0
Points positifs : The staff was amazing!
Points négatifs : The seats are very small.
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2,0
The flight that never happened
Points positifs : Nothing, your flight selection does not flag incorrect airports.
Points négatifs : When you book through an airline it will flag a different airport from the one you arrive at. We arrived at TFS and the return flight was through TFN. When I called customer service Iberia Airlines rejected any refund and I ended up spending three extra hotels nights and Flights on Air Europa. My total out of losses were nearly $1,500 USD
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0,0
Points négatifs : Missed the flight and had to spend a few hours rebooking.
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10,0
First time to Spain
Points positifs : It was good flight going and returning on time no complaints
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10,0
Points négatifs : The disorganization before the flight st the ticket counter
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6,3
Points positifs : Good flight, it took less than expected.
Points négatifs : Cheap food, especially the breakfast.
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4,6
Points positifs : More room than the flight from Miami to Madrid
Points négatifs : Finding the gate took a while. No drinks were given.
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10,0
On time flight; friendly service
Points positifs : Comfortable seats and easy to travel from SDC to CDG. The crew was very friendly and helpful at the gate and on the aircraft.
Points négatifs : Nothing. Great crew and easy flight. Connection in Madrid left plenty of time.
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2,0
Points négatifs : Never got this flight, got connection via Amsterdam to Berlin, but just because I organised it. No help from Iberia!
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9,0
Iberia is great! Berlin Tegel not so much...
Points positifs : I got bumped to first in line after they wanted people with only small bags or backpacks to board first.
Points négatifs : Not really a complaint about Iberia Express as an airline but I hate getting to Berlin Tegel. I took the bus, and it is so hard to stand up with all your luggage on those buses. It's that or a 20 euro taxi ride. At least Madrid airport has a railway line to get into the city.
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5,6
Points négatifs : Very poorly managed gate and service for Iberia. Long lines, no organization. Impossible to get any information.
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2,0
Points positifs : Nothing.
Points négatifs : Everything. "Code Sharing " is a convenient way of dodging responsibility ! BA /Iberia is a great example.
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10,0
Excelent 100%
Points positifs : La cultura y el trato dado por los Españoles. El aeropuerto es muy bonito y todo está señalizado. Los restaurantes todos una belleza y unos sabores inigualables.
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2,0
Points positifs : Canceled reservation without any notice. Left me stranded at the airport. Horrible customer service
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3,6
No frills service
Points positifs : I got where I needed to go. The flight arrives on time despite taking off late.
Points négatifs : There is no legroom. At 5'11, my knees were firmly dug into the back of the seat innfront of me. Flight attendant only offered coffee etc to half of the plane (?!?).
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8,0
Flight was fine
Points positifs : Fast boarding.
Points négatifs : Seats were not very comfortable
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7,3
Points positifs : Comfortable seats
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6,3
Not much to say
Points positifs : It's a medium distance flight. A couple hours. I thought the seats were extra small. I'm 212 lbs and fit pretty well but you;d have to be real Pete it's to find good real estate in those seat.
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2,6
A nightmare
Points positifs : I liked nothing about this flight.
Points négatifs : The flight was overbooked and I was in standby along with other two passengers. The very rude lady at the boarding gate told us that the flight was full and that we could only board if there were any passengers not showing up. She assured us this was very unlikely to happen and that we will probably have to be allocated in another flight. I was lucky enough to be able to board the plane because there was a guy that was not going to fly with his wife. I was the last one admitted, and therefore the last boarding passenger. I could not believe my eyes when I got on the plane and saw SIX empty seats in business class!!!!! Just so you know, these people sell more tickets than the number of available seats they have in economy class and they rather to leave their overbooked passengers on the ground than to put them (or anybody else) in business class seats. Let alone that the leg room in economy class is ridiculous even for average sized people and I was really uncomfortable. But this is not the end of the story. They lost my suitcase, and at this moment, seven hours after I landed, they do not know where it is and they cannot give me any more information. I will from now on avoid this company as much as I can and I would suggest everybody does the same.
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2,5
Points négatifs : Boarding was rushed and seats were uncomfortable.
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8,0
Points positifs : Todo bien
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10,0
AKWABA
Points positifs : Tout
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6,6
Vol iberia ecpress
Points positifs : Pas grande chose
Points négatifs : Le confort trop rihide du siège
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8,0
Lost/misplaced luggage
Points positifs : My luggage has not arrived yet. They know where it is and keep telling me they will bring it right over .
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2,6
Points positifs : Auto rebooked for delayed flight and missed connection.
Points négatifs : Seats not rebooked together, and it would have been possible. Broken seats all around us. Annoying flight attendants. Won't mention the screaming kids, but while the flight attendants were nagging passengers for everything, they didn't say a word to the inattentive parents of the screamers. Air conditioning didnt work well. Crazy small seats, no padding in seats. It was a tough flight.
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9,6
Points positifs : perfectly and comfortable!
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10,0
Points positifs : Great flight crew
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4,0
Still waiting for the flight
Points positifs : I like that express passes were given as we left the first plane. It made getting through the line easier.
Points négatifs : There were no weather issues and we left late from JFK. Most people on the flight had a connecting flight. The majority of the people missed the second flight though the plane had not departed. Everyone had to be rebooked on a later flight.
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6,0
Such a Tight Squeeze!
Points positifs : In general, I have always had great flights when using Iberia; the MAD >NAP flight segments included.
Points négatifs : Iberia Express uses smaller, Airbus320s and certainly packs passengers in! I'm 6'5"/191cm, and the flight between MAD to NAP almost 3 hours. That's a long time to sit with knees wedged into the unpadded seat in front of you. Window seats have even less room than aisle seats. It also makes things worse when passenger in front wants to fully recline their seat, passenger next to you wants to sprawl out - very claustrophobic! Also, there are no freebies on this flight charging for even a cup of coffee or glass of water!
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10,0
Iberia Express Rocks
Points positifs : Boarding process was cool no drama! Plane was super clean. Seats are narrow but not uncomfortable. (Not for a long flight which IBExpress does not do anyway) In flight crew awesome: impeccably dressed and kind. Good selections for purchase. Take off and landing perfect.
Points négatifs : Nada. Kool Kat Here!
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4,0
Points positifs : not budget airline
Points négatifs : sadin cabin...
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3,6
Points négatifs : The stewardess kept on hitting my husband who due to crammed seats could not fit.
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Statut du vol
Itinéraires proposés par Iberia Express
Aéroports populaires desservis par Iberia Express
- Aéroport Madrid Aéroport Adolfo-Suárez de Madrid-Barajas (MAD)
- Aéroport Palma de Majorque (PMI)
- Aéroport Las Palmas de Gran Canaria (LPA)
- Aéroport Santa Cruz de Ténérife Tenerife-Nord (TFN)
- Aéroport St Jacques de Compostelle (SCQ)
- Aéroport Séville (SVQ)
- Aéroport Berlin Brandenburg (BER)
- Aéroport Paris Charles-de-Gaulle (CDG)
- Aéroport Londres-Gatwick (LGW)
- Aéroport Amsterdam-Schiphol (AMS)
- Aéroport Arrecife Lanzarote (ACE)
- Aéroport Puerto del Rosario Fuerteventura (FUE)
- Aéroport Ibiza (IBZ)
- Aéroport Granadilla de Abona Ténérife Sud (TFS)
- Aéroport Santa Cruz de la Palma (SPC)
Coordonnées de Iberia Express
- I2 Code IATA
- +34 91 389 43 75 Appeler
- iberiaexpress.com Consulter
Présentation de Iberia Express
Iberia Express est une compagnie aérienne d’Espagne qui propose des vols low-cost courts et moyen-courriers vers plusieurs destinations d’Europe. Il s’agit d’une filiale de la compagnie aérienne nationale Iberia, lancée en 2011 et dont les premières opérations commencent en 2012. L’aéroport principal où sont basées ses opérations est l’aéroport Adolfo Suárez de Madrid-Barajas.
Iberia Express est un membre de l’alliance oneworld par le biais du groupe auquel elle appartient, Iberia. oneworld regroupe depuis 1999, l’année de sa création, de grandes compagnies aériennes du monde entier comme British Airways ou encore Cathay Pacific. La compagnie low-cost espagnole a reçu le prix plusieurs années à la suite de la "compagnie aérienne low-cost la plus ponctuelle au monde" par FlightGlobal, cabinet d’études spécialisé dans l’aviation et le transport aérien.
La flotte d’Iberia Express est composée de plusieurs modèles d’Airbus A320 et A321. La cabine de ces avions qui peuvent accueillir de 180 passagers à 220 passagers, accueille les clients de la compagnie low-cost en classe Touristes ou en classe Business. La compagnie espagnole opère de nombreux vols en partage de code avec Royal Air Maroc, Air Siberian, British Airways, Finnair, Americain Airlines, Avianca, LAN Airlines, Air Berlin et Japan Airlines.
Les passagers qui embarquent sur un vol de la compagnie aérienne ont droit à 10 kg de bagage en cabine. Ces 10 kg peuvent être répartis entre un bagage à main et un article personnel. Le bagage à main ne doit pas dépasser 56 cm de hauteur, 45 cm de largeur et 25 cm de profondeur (poignées et roues incluses). L’article personnel ne doit quant à lui pas dépasser 30 cm de hauteur, 40 cm de largeur et 15 cm de profondeur.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.