Avis des utilisateurs
Note globale
6,6
Bien
Basé sur 123 avis
Embarquement
6,9
Confort
6,7
Équipage
7,3
Divertissement
5,8
Repas
5,8
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Trouvez des vols pas chers avec interCaribbean Airways
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Infos interCaribbean Airways
| Code IATA | JY |
|---|---|
| Itinéraires | 57 |
| Itinéraire le plus populaire | Île de Providenciales à Cockburn Town Grand Turk |
| Aéroports desservis | 21 |
| Aéroport le plus populaire | Île de Providenciales |
Commentaires récents
Avis des clients
20
13
10
10
10
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2,5
Points positifs : Nothing!!! Horrible airline with horrible staff members.
Points négatifs : Everything. The staff and crew of Intercaribbean airlines are very unprofessional and not helpful at all. On top of the flight delays all the luggage for that particular flight was left in Kingston. Everybody was rather nonchalant and unapologetic about the situation. I was told I would get the the following day. The next day only two of my three bags showed up. I was not compensated for the inconvenience and was told point blank that they will only deliver one of my bags to my address even though they were the reason I had NONE of my luggage in the first place. They are disgusting!!! I would never recommend this airline to anyone.
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9,5
Points positifs : Nice people
Points négatifs : A long walk to the D3 gate, but there were no amenities there I.e. snacks (to be fair a new terminal is under construction)
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6,0
Points négatifs : There was no air. I understand when you are on the ground it can be limited but even after getting to altitude there was no air conditioning.
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3,0
Points négatifs : Not be late.
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2,5
Points négatifs : The flight was delayed for over three hours, apparently it is a regular occurence.
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4,0
Points positifs : almost nothing
Points négatifs : The plane had a problem that forced us to turn around right after take off and as of this writing we still don’t know what’s going on or how long we are stuck here. Planes are old and apparently maintenance could be better.
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9,2
Points négatifs : Was a bit difficult understanding the flight attendant, she had a thick Spanish accent
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8,5
Points positifs : Crew was good. Got there safely!
Points négatifs : Maintenance issue caused us to have to get back off the plane, causing delay. Better safe than sorry, though!
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3,6
Points négatifs : Communication..The flight was delayed
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10,0
Points positifs : Perfectly adequate hop.
Points négatifs : Plane is pretty noisy.
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9,5
Points positifs : The crew member was memorable in a great way. Enjoyed his job and it showed.
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2,0
Points négatifs : Too small..uncomfortable ride
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2,0
Points négatifs : Arrived admittedly later than i normally would due to ferry issues but it should’ve been plenty of time to board the flight. No one was at the check in area and 20 min later when we located someone from intercaribbean we were told it was now too late but we could get a refund but later refused
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4,5
Points positifs : The Price.
Points négatifs : The services in the counter was awful. And the flight eas late.
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7,0
Points négatifs : Flight was late
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3,6
Intercaribbean needs to improve
Points positifs : Flew from San Juan to Tortola. Flight was delayed, didn't inform us at check in. More importantly, when we took off an hour and a half late, they didn't load ANY of the bags on the flight!! None of the passengers on our plane received their checked bags. We waited over 20 minutes before they informed us no bags were coming. Then told us they didn't know where the bags were. We called at 4:30, they said they had our bags and would put on the 6:30 ferry. Went to meet ferry, no bags. Called again, first woman said they didn't know where our bags were. When I explained everything she was able to locate them, thankfully, and they ended up on 9pm ferry. Communication needs to be better!!
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6,6
Slow check in
Points positifs : The service was ahead of schedule and the flight attendant was attentive.
Points négatifs : The check in process was a bit lengthy and the aircraft has seen better days.
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2,0
Very poor as relates to Kayak.
Points positifs : Nothing.
Points négatifs : Our Frontier flt to San Juan from RDU was 4.5 hours late. We tried to reschedule for 3 hours but could no. Finally paid $340 for new ticket from same carrier Intercaribbean wor 11:00 am Flight tomorrow. I f Kayak doesn’t help me I will report and file complaint any way possible.
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4,6
no communication
Points positifs : nice stewardess, fast clean plane
Points négatifs : it was over 1 hour late, and no one would tell us the status of the flight. had to call 877# to find out if they were cancelling or just late. last week they just cancelled with no reason left customers screwed
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2,0
Points négatifs : The flight was delayed for over 40 minutes and passengers were not informed, I almost missed my connection.
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5,0
Good , no frills
Points positifs : Staff was friendly, flight attendant was friendly and helpful with customs forms.
Points négatifs : Counter and boarding gate was down in a very delapidated area of the airport and far away from shops and services. Impresssion was that a professional presentation is not important. Small sandwich sign marks entrance to check -in.
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6,6
Points positifs : Baggage arrived. Short flight and water is provided. No snacks we're necessary.
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6,0
Charged for a second ticket and a transfer fee
Points négatifs : My previous flight by Southwest landed an hour late causing me to miss my connector with InterCarribean by two minutes. Ten minutes after the plane departed, I called the InterCarribean online booking number to get on a flight later that day. After I got off of the phone and received my emailed receipt, I saw that I was charged the full price of the flight later that day and charged a $50 fee for adjusting my departure time without being refunded my initial ticket fare. However, I had called 20 minutes after my initial flight had taken off so I shouldn't have been charged a $50 transfer fee plus the cost of a second ticket ($170). So at the end of the day I bought two tickets for different flights plus a $50 transfer fee. I am hoping that maybe I can get this corrected but not overly hopeful. After getting confirmation that I had a seat on the second flight, I went to check in but there was no place to check in unless I exited through baggage claim and go to the primary check-in desk. Since I only had a carry-on I wanted to avoid having to stand in line and go through security again this but there were no InterCarribean locations on the concourses until my 6pm flight four hours later. I went to the main check-in desk and stood there for 90 minutes for a person to come out to man the desk. After I got my boarding pass, everything was OK.
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10,0
Fine island hop
Points positifs : Low tech luggage screening, security, and boarding. Like the old days.
Points négatifs : Plane is a little tired, and it's best days are behind it.
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10,0
Points négatifs : Having to look so hard for the airline
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10,0
excellent flight
Points positifs : flight was great and on time, flight attendant was excellent
Points négatifs : was at the ticket counter too long due to a computer malfunction
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4,6
Flight Review
Points positifs : The flight was smooth and the landing was excellent.
Points négatifs : The stewardess has a bad smell. The plane was not properly clean. There were flies in the plane.
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2,0
My most unprofessional flight experience in 40 years
Points positifs : We made it safely ... nothing else.
Points négatifs : 1. Couldn't find location of gate for 3 hours - not posted 2. Rude crew 3. Plane parked 1/3 to 1/2 mile from gate - walked with bags 4. Had to ask crew to take & stow bags 5. Arrival parking of plane long distance with no light.
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6,3
On Time Caribbean Flights!!
Points positifs : This small airline that we used for out islands in Turks & Caicos was punctual and accurate with baggage, which is awesome when visiting the islands. Our first flight was only 30 minutes late and our return was early. Amazing. Great people.
Points négatifs : The planes are seriously dated and they ripped a brand new bag but that’s it
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7,0
Points négatifs : Flight attendant fall asleep, crew on the cabin was calling her by plane signals (light + sounds), did not respond, they opened the door and finally passengers shout her to let her know about the requested assistance at the cabin.
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7,6
Nice flight
Points positifs : Only three persons on the flight
Points négatifs : Boatding information
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2,0
Terrible
Points négatifs : Missed flight because of carrier at origin. Condor staff was cold and unhelpful. Stated repeatedly they have nothing to do with the issue that I have to take it up with kayak. Basically it was my problem.
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6,0
Points positifs : The pilot landed the phone wonderfully.
Points négatifs : The plane was tight. There was no food served. The flight was late. The plane was hot.
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10,0
Points positifs : Prompt and on time.
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9,6
Points positifs : Great service. Went out of their way to make sure everyone got checked in boarded
Points négatifs : The part of the airport we left out of is so far away from good restaurants or shops! It's like the boonies of the airport
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10,0
Points positifs : We have an excellent experience
Points négatifs : Anything
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7,6
Points positifs : Great staff Very helpfull, and accomodating, easy . No stress! Friendly!
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10,0
Points positifs : Everything is fine
Points négatifs : Anything
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10,0
Points positifs : First time flying on Inter Carib and they are great.
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10,0
Great customer service
Points positifs : Customer service from beginning to end was awesome. They came through in a clutch for me - last minute flight. I really appreciated their efforts and again, great Customer service. I will definitely fly with them again.
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10,0
Points positifs : Greaser landings!
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7,6
Points positifs : Short flight.. Smooth landing... that s all we can ask for
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2,0
Missed flight due to delay with AA out of Miami
Points positifs : How can I retrieve my return flight on May 7th?
Points négatifs : Airport personnel in San Juan very unhelpful
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10,0
Points positifs : It was a 35 minute flight, no food, no entertainment and no complaints :-)
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9,0
InterCaribbean
Points positifs : The staff was frendly and made the experience enjoyable
Points négatifs : Finding the check-in counter in San Juan was a chanllenge
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4,0
Delay of flight cost our party hundreds of dollars
Points négatifs : Agents s/ow/confused at check in regarding routine paperwork ? Flight was delayed (not weather) and our party of 8 missed ALL connecting flights. Their delay cost us hundreds of dollars in rebooking fees, etc... , time lost, pick up issues at final destination. Would advise against this airline. There will be direct flights from miami to beef island later this year with a different airline. Wont be using this line again.
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2,0
Cancelled flight without being told
Points négatifs : They cancelled my flight without telling me. I had to hunt all over the airport for an attendant and finally was told 10 min before departure that it was cancelled!!!
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2,0
Worst airline I've been on
Points négatifs : Plane was unknowinglyour delayed. Then we boarded only to be taken off the plane and made wait for over four hours. No one came to give us flight info and after calling both the airline and their customer service dept. was hung up on and never called back. Would never suggest this airline to anyone trying to get around the caribbean.
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8,5
Points positifs : great for what it is
Points négatifs : no lone likes small planes when it rains
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6,0
A bit late but fine.
Points positifs : Clean plane, nice staff.
Points négatifs : Typical commuter flight delay.
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2,6
Points négatifs : Delays
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6,3
Points positifs : The bags were on time and he got me to my destination safely .The plane is also comfy.
Points négatifs : They were not on time . The pilot wasn't doing much talking as he should, he introduced his self when we got in the air when ,he should have before .
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7,5
Good, basic airline
Points positifs : Arrived early!!!! Can access free Wi-Fi from security area.
Points négatifs : Have to clear security each time you run to bathroom or restaurant.
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8,0
Flight was late
Points positifs : The flight was smooth. It was raining on the way to the airplane and they gave us weather ponchos so we would get too wet. That was a nice touch.
Points négatifs : The flight was late and they put us on a smaller airplane which took a lot longer to get to Puerto Plata. Plus there is no bathroom on this smaller plane.
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9,0
Stress free and on time
Points positifs : Very hassle-free experience. Easy check-in, on time departure and timely baggage return at the other end.
Points négatifs : Neither pilot gave the legally required briefing on emergency exits and communication was minimal (put on your seatbelt and we'll be there in 30 minutes), though as a licensed pilot myself, I thought that their operation of the aircraft was safe and proper.
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4,0
Poor communication
Points positifs : Poor communication , problem with computer check in system stood in- line for over an hour without any communication from the staff as to what the issue was .Not until less than a half an hour before takeoff time did they finally contact a manger, prompted by the customers,and decide to write up boarding passes there should've been more communication between the customer and the check in staff when there is such a delay, everybody was anxious not knowing what to expect about departure and assurance to make connecting flights. Otherwise the customers understand computer issues, but a little info about possible alternate solutions goes a long way
Points négatifs : Pilot and copilot excellent flight flawless
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7,0
Points positifs : The desk agents were efficient and the flight departed on time.
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9,0
Actually left early!
Points positifs : Loved early start.
Points négatifs : little warm. Seats very little leg room but very short trip so ok
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2,0
Flight cancelled
Points positifs : Nothing
Points négatifs : Lack of profesionalism... Flight cancelled
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4,6
Delays and Steep Baggage Fees
Points positifs : Staff were cooperative and apologetic for delays
Points négatifs : 2nd bag cost me $75 for an international flight 1st bag weight max is 44lbs from PLS to NAS. Too light for such a steep second bag fee! Flight was 30mins late.
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Statut du vol
Itinéraires proposés par interCaribbean Airways
Aéroports populaires desservis par interCaribbean Airways
- Aéroport Île de Providenciales (PLS)
- Aéroport Cockburn Town Grand Turk (GDT)
- Aéroport Road Town Terrance B Lettsome Intl (EIS)
- Aéroport St. Domingue Aéroport Intl Las Américas (SDQ)
- Aéroport Aéroport Intl Norman Manley de Kingston (KIN)
- Aéroport Cockburn Harbour South Caicos Is. (XSC)
- Aéroport San Juan Luis Munoz Marin (SJU)
- Aéroport La Havane José Martí (HAV)
- Aéroport Bridgetown Aéroport Intl Grantley-Adams (BGI)
- Aéroport Nassau Aéroport Intl Lynden Pindling (NAS)
- Aéroport Port-au-Prince Aéroport Intl Toussaint Louverture (PAP)
- Aéroport Roseau Douglas–Charles (DOM)
- Aéroport Santiago de Cuba Santiago (Antonio Maceo) (SCU)
- Aéroport Saint John's V.C. Bird Intl (ANU)
- Aéroport Castries George F. L. Charle (SLU)
Coordonnées de interCaribbean Airways
- JY Code IATA
- +1 (649) 946-3759 Appeler
- intercaribbean.com Consulter
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