Avis des voyageurs
Note globale
7,6
Bien
Basé sur 150 avis
Note générale
7,9
Embarquement
7,9
Confort
7,7
Équipage
8,3
Divertissements
6,7
Restauration
7,0
Infos Nok Air
| Code IATA | DD |
|---|---|
| Itinéraires | 74 |
| Itinéraire le plus populaire | Aéroport Intl de Chiang Mai à Bangkok Aéroport Intl Don Muang |
| Aéroports desservis | 34 |
| Aéroport le plus populaire | Bangkok Aéroport Intl Don Muang |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
6,3
Points négatifs : Luggage fees are exorbitant! $100 for two suitcases of 20 kilos.
avis de
-
9,3
Points positifs : I booked a flight and feet combo and the whole experience was well organized
Points négatifs : No snacks but whatever
avis de
-
4,5
Points positifs : Fast to board Economical
Points négatifs : Too cold Didn’t know about luggage charge
avis de
-
10,0
Points négatifs : Missed thefkight
avis de
-
7,3
No food but only a short flight
Points positifs : Attentiveness of Aircrew.
Points négatifs : Nothing
avis de
-
9,5
Points positifs : Boarding was fast and the flight was comfortable.
Points négatifs : We were delayed about 15 minutes, but they didn't say anything it just happened.
avis de
-
9,5
Points positifs : The seats were nice and boarding was quick.
Points négatifs : The flight was a bit delayed, but not by much.
avis de
-
7,0
Points positifs : Kind crew.
Points négatifs : Steep ascent with rapid pressure change, not gradual. Hot plane. Rough landing.
avis de
-
10,0
Points négatifs : It would be nice if they gave us a little snack.
avis de
-
9,0
Points positifs : Friendly and easy flight. Good value for money.
Points négatifs : As part of fly-n-ferry, the boat service was very poor - the worst I’ve been on in Thailand
avis de
-
10,0
Points négatifs : Quick easy flight. On time. Good service. New plane.
avis de
-
7,5
Points positifs : Seat was fairly comfortable
Points négatifs : The leg room was really small
avis de
-
7,0
Points positifs : Basic flight
avis de
-
8,0
Points positifs : Ok
avis de
-
3,3
Delay of 1,45 hours without explaination
Points négatifs : No explanation why a long delay and change of gate at DM airport
avis de
-
6,0
Strange rules
Points positifs : The plane appeared clean, and they gave us complimentary small bottles of water.
Points négatifs : They wouldn't allow me to eat some dried banana chips I had purchased at a shop outside the airport. I think they only wanted you to eat snacks purchased on the flight. Also, they required everyone to turn all electronic devices completely off during take-off, ascent, descent, and landing. They wouldn't allow you to use them even in airplane mode for some reason, despite most other airlines worldwide allowing airplane mode throughout the entire flight.
avis de
-
2,0
Awful customer service
Points négatifs : The service upon arriving to the airport was absolutely atrocious. We attempted to check in and the woman behind the counter gave us a huge problem. When I booked, I must have put the ticket under Susie instead of Susanne and despite showing her my passport she said I was going to be charged 800 baht to fix my name. It took two separate supervisors for them to realize that the passport number I booked with was in fact the same passport number I was presenting to them. I also wanted to check a piece of luggage and had to go to a different counter, waiting on another line to pay for the luggage. Not one person explained that upon landing in Bangkok for my layover that I would need to take my luggage off of the carousel and then repeat the process I did at the Chiang Mai Airport. It baffles me that they have no organization because prior to getting up to the counter, 4 people were clearly unhappy with the customer service. I would not recommend this airline company to anyone, in fact I would advise that people wouldn’t use it.
avis de
-
3,6
No arm seat
Points négatifs : Missing an arm seat
avis de
-
8,0
Points positifs : Nok air is a nice airline
avis de
-
7,3
Low-Budget Airline Great
Points positifs : Super easy hassle free and nice staff :)
avis de
-
10,0
No frill airline
Points positifs : On time
Points négatifs : Just serve water
avis de
-
2,0
I was blocked from boarding
Points positifs : Bad experience. Waste my money.
Points négatifs : Staff no help me
avis de
-
10,0
Great airline as always
Points positifs : Cheap and very cheerful. Great airline at great prices. Highly recommend
avis de
-
3,6
Points négatifs : First of all the flight was delayed, it's OK it happens. What we didn't like was having the boarder time be delayed on top of the delayed flight. Then we we finally arrived at our destination we had to wait for 10 minutes for a second set of busses to arrive. Then once we get into a building we have to walk up a flight of stairs with our suit cases. I was traveling with my 72 year old mother. Not impressed. It's one thing to delay flights it's another to make your passengers go through hoops to get to their destination.
avis de
-
10,0
Points positifs : Smiles
avis de
-
6,0
Points négatifs : This flight was 2 hours late
avis de
-
7,0
Points négatifs : Bus gate
avis de
-
2,0
Baggage restriction not clear!
Points négatifs : Being charged an extra 5700 baht for weight!!! No warning of any possible charges. What is going on?
avis de
-
8,0
Poor gate staff
Points positifs : Staff on plane was excellent
Points négatifs : Gate staff boarded everyone at the same time. They ignored priority boarding customers who had paid to be boarded first.
avis de
-
8,0
Value for money
Points positifs : Everything was efficient and we'll run.
Points négatifs : The airplane was not very clean.
avis de
-
6,0
Change of planes
Points positifs : Crew Snack
Points négatifs : Mechanical issue on plane Need to deplane and board another 2.5 hour delay
avis de
-
10,0
So fast!
Points positifs : Left 8 minutes early and arrived 45 minutes early. Baggage at carousel immediately.
avis de
-
10,0
Free water for all
Points positifs : Kind check in service and luggage allowance
avis de
-
10,0
Bangkok to Phuket
Points positifs : This was a short flight - 1 hour and twenty minutes. Staff were very polite. Had to check in at the desk. No online check in. Plane was very clean. A small bottle of water was provided on the flight. No complaints. I have travelled with regional airlines and discount airlines in other parts of the world and would have to say that the experience with Nok Air was superior.
Points négatifs : No online check in.
avis de
-
2,0
Points positifs : None
Points négatifs : Delayed 2 hours
avis de
-
10,0
Excellent flight
Points positifs : The flight arrived 20 earlier than scheduled.
avis de
-
2,6
Horrible service, never flying with them again
Points positifs : Nothing
Points négatifs : We arrived 2 hours before flight, long immigration line and made it to counter for boarding passes 40 min early and they wouldn't let us on our flight, or give us a refund. Their next flight (3 hours later) cost double what we paid for our tickets. horrible experience
avis de
-
8,0
Vol moins long que prévu
Points positifs : J'ai été agréablement tres bien reçue a l'entrée de lavion et mon vol de 2h entre Hanoï et Bangkok à ete plus court que prévue !!
avis de
-
10,0
Fast and Efficient
Points positifs : Left on time and arrived early....No frills friendly service in brand new planes.
avis de
-
8,0
Points positifs : Staff was friendly. I wish you offered blankets in the aircraft because it was freezing!
avis de
-
8,0
Points positifs : On time
avis de
-
7,6
Lowcost with a Thai smile
Points positifs : Excellent flight on a Q400 aircraft. Seating adequate for that type of plane and distance. Water and a small snack were offered to all. Departure from the gate on time, but 25 minutes taxiing, meaning arrival almost 10 minutes late. This is still "on time" as far as I am concerned. Staff very professional at all stages of the trip. Recommended.
Points négatifs : DMK Airport is getting very crowded, even mid-week. I came from SGN on Nok Air. It took over an hour to get to the connecting, domestic gate. No signs in the International Terminal showing where the Domestic Terminal is, they are just supposing that everybody knows!
avis de
-
10,0
Points positifs : The seat was great, but of course I paid extra for that.
avis de
-
4,0
Delay is normal for Nok Air.
Points positifs : Delay of 30 min. is the norm. Tried to check in with mobile app. but can't seems like the flight was overbooked. Had to call the call center to check in over the phone and was bumped to front seat (upgraded). Definitely overlooking was the likely cause.
avis de
-
9,2
Points positifs : Good budget airline. Would use again.
avis de
-
8,6
Nok air is fine by me
Points positifs : Good experience, nothing exceptional.
Points négatifs : Food was efficiently delivered, but not tasty. Pig in a blanket.
avis de
-
2,0
Cancelled!
Points positifs : It didn't happen so I flew lion air!
avis de
-
6,0
Points positifs : Normal Nok Air staff friendly, accomidating
Points négatifs : Bus gates always to Udon Thani ever since the Terminal 2 move. Nok cabin staff always put their yellow carry on bags above 33c and 32D. Why take the premium seat luggage space?
avis de
-
6,6
Great cheap connection to Koh Tao
Points positifs : It's very convenient having the whole trip organised by the airline. From boarding at the airport to the bus to the pier and the trip to Koh Tao, all went pretty well. When you consider this is a low-cost airline, it's quite surprising.
avis de
-
6,0
A good budget airline that's worth the price
Points positifs : 1) Free wifi access using the booking number when at the Don Mueang Airport. 2) Friendly and polite crew 3) Rather comfortable seat
Points négatifs : 1) On board wifi not working
avis de
-
10,0
Efficient and friendly
Points positifs : Just 50 minutes including a simple snack these flights are great on new 90 seat planes.
avis de
-
8,0
Points positifs : Service
avis de
-
10,0
Points négatifs : Vol facile rapide. A l'heure. Bon service. Nouveau plan.
avis de
-
8,0
Points positifs : bonne compagnie aérienne
avis de
-
7,3
excellente compagnie aérienne Économique
Points positifs : Super facile et le personnel agréable.
avis de
-
10,0
Sans chichi compagnie aérienne
Points positifs : Le séjour
Points négatifs : Nous venons d'eau
avis de
-
2,0
On m'a empêché d'embarquement
Points positifs : Horrible expérience. Perdre mon argent.
Points négatifs : Personnel utile
avis de
-
10,0
Points positifs : Tout le monde sourit
avis de
-
6,0
Points négatifs : Cet avion a eu 2 heures de retard
avis de
-
8,0
mauvais personnel à la porte
Points positifs : Le personnel dans l'avion était excellent
Points négatifs : Le personnel a fait embarquer tout le monde en même temps. Ils n'ont pas respecté l'embarquement prioritaire
avis de
-
9,3
Points positifs : I booked a flight and feet combo and the whole experience was well organized
Points négatifs : No snacks but whatever
avis de
-
10,0
Points négatifs : Missed thefkight
avis de
-
9,5
Points positifs : Boarding was fast and the flight was comfortable.
Points négatifs : We were delayed about 15 minutes, but they didn't say anything it just happened.
avis de
-
9,5
Points positifs : The seats were nice and boarding was quick.
Points négatifs : The flight was a bit delayed, but not by much.
avis de
-
10,0
Points négatifs : It would be nice if they gave us a little snack.
avis de
-
9,0
Points positifs : Friendly and easy flight. Good value for money.
Points négatifs : As part of fly-n-ferry, the boat service was very poor - the worst I’ve been on in Thailand
avis de
-
10,0
Points négatifs : Quick easy flight. On time. Good service. New plane.
avis de
-
10,0
No frill airline
Points positifs : On time
Points négatifs : Just serve water
avis de
-
10,0
Great airline as always
Points positifs : Cheap and very cheerful. Great airline at great prices. Highly recommend
avis de
-
10,0
Points positifs : Smiles
avis de
-
10,0
So fast!
Points positifs : Left 8 minutes early and arrived 45 minutes early. Baggage at carousel immediately.
avis de
-
10,0
Free water for all
Points positifs : Kind check in service and luggage allowance
avis de
-
10,0
Bangkok to Phuket
Points positifs : This was a short flight - 1 hour and twenty minutes. Staff were very polite. Had to check in at the desk. No online check in. Plane was very clean. A small bottle of water was provided on the flight. No complaints. I have travelled with regional airlines and discount airlines in other parts of the world and would have to say that the experience with Nok Air was superior.
Points négatifs : No online check in.
avis de
-
10,0
Excellent flight
Points positifs : The flight arrived 20 earlier than scheduled.
avis de
-
10,0
Fast and Efficient
Points positifs : Left on time and arrived early....No frills friendly service in brand new planes.
avis de
-
10,0
Points positifs : The seat was great, but of course I paid extra for that.
avis de
-
9,2
Points positifs : Good budget airline. Would use again.
avis de
-
8,6
Nok air is fine by me
Points positifs : Good experience, nothing exceptional.
Points négatifs : Food was efficiently delivered, but not tasty. Pig in a blanket.
avis de
-
10,0
Efficient and friendly
Points positifs : Just 50 minutes including a simple snack these flights are great on new 90 seat planes.
avis de
-
10,0
Points négatifs : Vol facile rapide. A l'heure. Bon service. Nouveau plan.
avis de
-
10,0
Sans chichi compagnie aérienne
Points positifs : Le séjour
Points négatifs : Nous venons d'eau
avis de
-
10,0
Points positifs : Tout le monde sourit
avis de
-
7,3
No food but only a short flight
Points positifs : Attentiveness of Aircrew.
Points négatifs : Nothing
avis de
-
7,0
Points positifs : Kind crew.
Points négatifs : Steep ascent with rapid pressure change, not gradual. Hot plane. Rough landing.
avis de
-
7,5
Points positifs : Seat was fairly comfortable
Points négatifs : The leg room was really small
avis de
-
7,0
Points positifs : Basic flight
avis de
-
8,0
Points positifs : Ok
avis de
-
8,0
Points positifs : Nok air is a nice airline
avis de
-
7,3
Low-Budget Airline Great
Points positifs : Super easy hassle free and nice staff :)
avis de
-
7,0
Points négatifs : Bus gate
avis de
-
8,0
Poor gate staff
Points positifs : Staff on plane was excellent
Points négatifs : Gate staff boarded everyone at the same time. They ignored priority boarding customers who had paid to be boarded first.
avis de
-
8,0
Value for money
Points positifs : Everything was efficient and we'll run.
Points négatifs : The airplane was not very clean.
avis de
-
8,0
Vol moins long que prévu
Points positifs : J'ai été agréablement tres bien reçue a l'entrée de lavion et mon vol de 2h entre Hanoï et Bangkok à ete plus court que prévue !!
avis de
-
8,0
Points positifs : Staff was friendly. I wish you offered blankets in the aircraft because it was freezing!
avis de
-
8,0
Points positifs : On time
avis de
-
7,6
Lowcost with a Thai smile
Points positifs : Excellent flight on a Q400 aircraft. Seating adequate for that type of plane and distance. Water and a small snack were offered to all. Departure from the gate on time, but 25 minutes taxiing, meaning arrival almost 10 minutes late. This is still "on time" as far as I am concerned. Staff very professional at all stages of the trip. Recommended.
Points négatifs : DMK Airport is getting very crowded, even mid-week. I came from SGN on Nok Air. It took over an hour to get to the connecting, domestic gate. No signs in the International Terminal showing where the Domestic Terminal is, they are just supposing that everybody knows!
avis de
-
6,6
Great cheap connection to Koh Tao
Points positifs : It's very convenient having the whole trip organised by the airline. From boarding at the airport to the bus to the pier and the trip to Koh Tao, all went pretty well. When you consider this is a low-cost airline, it's quite surprising.
avis de
-
8,0
Points positifs : Service
avis de
-
8,0
Points positifs : bonne compagnie aérienne
avis de
-
7,3
excellente compagnie aérienne Économique
Points positifs : Super facile et le personnel agréable.
avis de
-
8,0
mauvais personnel à la porte
Points positifs : Le personnel dans l'avion était excellent
Points négatifs : Le personnel a fait embarquer tout le monde en même temps. Ils n'ont pas respecté l'embarquement prioritaire
avis de
-
6,3
Points négatifs : Luggage fees are exorbitant! $100 for two suitcases of 20 kilos.
avis de
-
4,5
Points positifs : Fast to board Economical
Points négatifs : Too cold Didn’t know about luggage charge
avis de
-
3,3
Delay of 1,45 hours without explaination
Points négatifs : No explanation why a long delay and change of gate at DM airport
avis de
-
6,0
Strange rules
Points positifs : The plane appeared clean, and they gave us complimentary small bottles of water.
Points négatifs : They wouldn't allow me to eat some dried banana chips I had purchased at a shop outside the airport. I think they only wanted you to eat snacks purchased on the flight. Also, they required everyone to turn all electronic devices completely off during take-off, ascent, descent, and landing. They wouldn't allow you to use them even in airplane mode for some reason, despite most other airlines worldwide allowing airplane mode throughout the entire flight.
avis de
-
2,0
Awful customer service
Points négatifs : The service upon arriving to the airport was absolutely atrocious. We attempted to check in and the woman behind the counter gave us a huge problem. When I booked, I must have put the ticket under Susie instead of Susanne and despite showing her my passport she said I was going to be charged 800 baht to fix my name. It took two separate supervisors for them to realize that the passport number I booked with was in fact the same passport number I was presenting to them. I also wanted to check a piece of luggage and had to go to a different counter, waiting on another line to pay for the luggage. Not one person explained that upon landing in Bangkok for my layover that I would need to take my luggage off of the carousel and then repeat the process I did at the Chiang Mai Airport. It baffles me that they have no organization because prior to getting up to the counter, 4 people were clearly unhappy with the customer service. I would not recommend this airline company to anyone, in fact I would advise that people wouldn’t use it.
avis de
-
3,6
No arm seat
Points négatifs : Missing an arm seat
avis de
-
2,0
I was blocked from boarding
Points positifs : Bad experience. Waste my money.
Points négatifs : Staff no help me
avis de
-
3,6
Points négatifs : First of all the flight was delayed, it's OK it happens. What we didn't like was having the boarder time be delayed on top of the delayed flight. Then we we finally arrived at our destination we had to wait for 10 minutes for a second set of busses to arrive. Then once we get into a building we have to walk up a flight of stairs with our suit cases. I was traveling with my 72 year old mother. Not impressed. It's one thing to delay flights it's another to make your passengers go through hoops to get to their destination.
avis de
-
6,0
Points négatifs : This flight was 2 hours late
avis de
-
2,0
Baggage restriction not clear!
Points négatifs : Being charged an extra 5700 baht for weight!!! No warning of any possible charges. What is going on?
avis de
-
6,0
Change of planes
Points positifs : Crew Snack
Points négatifs : Mechanical issue on plane Need to deplane and board another 2.5 hour delay
avis de
-
2,0
Points positifs : None
Points négatifs : Delayed 2 hours
avis de
-
2,6
Horrible service, never flying with them again
Points positifs : Nothing
Points négatifs : We arrived 2 hours before flight, long immigration line and made it to counter for boarding passes 40 min early and they wouldn't let us on our flight, or give us a refund. Their next flight (3 hours later) cost double what we paid for our tickets. horrible experience
avis de
-
4,0
Delay is normal for Nok Air.
Points positifs : Delay of 30 min. is the norm. Tried to check in with mobile app. but can't seems like the flight was overbooked. Had to call the call center to check in over the phone and was bumped to front seat (upgraded). Definitely overlooking was the likely cause.
avis de
-
2,0
Cancelled!
Points positifs : It didn't happen so I flew lion air!
avis de
-
6,0
Points positifs : Normal Nok Air staff friendly, accomidating
Points négatifs : Bus gates always to Udon Thani ever since the Terminal 2 move. Nok cabin staff always put their yellow carry on bags above 33c and 32D. Why take the premium seat luggage space?
avis de
-
6,0
A good budget airline that's worth the price
Points positifs : 1) Free wifi access using the booking number when at the Don Mueang Airport. 2) Friendly and polite crew 3) Rather comfortable seat
Points négatifs : 1) On board wifi not working
avis de
-
2,0
On m'a empêché d'embarquement
Points positifs : Horrible expérience. Perdre mon argent.
Points négatifs : Personnel utile
avis de
-
6,0
Points négatifs : Cet avion a eu 2 heures de retard
avis de
Suivi des vols
Itinéraires proposés par Nok Air
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
7619
Chumpon
CJM
Bangkok
DMK
8624
Chiang Mai
CNX
Udon Thani
UTH
7618
Bangkok
DMK
Chumpon
CJM
7102
Bangkok
DMK
Hat Yai
HDY
8522
Bangkok
DMK
Lampang
LPT
3210
Bangkok
DMK
Ho Chi Minh Ville
SGN
9316
Bangkok
DMK
Ubon Ratchathani
UBP
3140
Phuket
HKT
Chengdu
CTU
8523
Lampang
LPT
Bangkok
DMK
7811
Nakon Si Thammarat
NST
Bangkok
DMK
9317
Ubon Ratchathani
UBP
Bangkok
DMK
8625
Udon Thani
UTH
Chiang Mai
CNX
9201
Udon Thani
UTH
Bangkok
DMK
7507
Phuket
HKT
Bangkok
DMK
3125
Nanning
NNG
Phuket
HKT
7506
Bangkok
DMK
Phuket
HKT
8719
Chiang Rai
CEI
Bangkok
DMK
8303
Chiang Mai
CNX
Bangkok
DMK
3141
Chengdu
CTU
Phuket
HKT
8718
Bangkok
DMK
Chiang Rai
CEI
8302
Bangkok
DMK
Chiang Mai
CNX
9806
Bangkok
DMK
Khon Kaen
KKC
9704
Bangkok
DMK
Loei
LOE
8126
Bangkok
DMK
Mae Sot
MAQ
7814
Bangkok
DMK
Nakon Si Thammarat
NST
8406
Bangkok
DMK
Phitsanulok
PHS
4230
Bangkok
DMK
Rangoon
RGN
9402
Bangkok
DMK
Sakhon Nakhon
SNO
7216
Bangkok
DMK
Surat Thani
URT
9200
Bangkok
DMK
Udon Thani
UTH
7113
Hat Yai
HDY
Bangkok
DMK
9807
Khon Kaen
KKC
Bangkok
DMK
9705
Loei
LOE
Bangkok
DMK
8127
Mae Sot
MAQ
Bangkok
DMK
8401
Phitsanulok
PHS
Bangkok
DMK
4231
Rangoon
RGN
Bangkok
DMK
3211
Ho Chi Minh Ville
SGN
Bangkok
DMK
9403
Sakhon Nakhon
SNO
Bangkok
DMK
7217
Surat Thani
URT
Bangkok
DMK
9603
Buriram
BFV
Bangkok
DMK
9602
Bangkok
DMK
Buriram
BFV
8904
Chiang Mai
CNX
Ubon Ratchathani
UBP
8905
Ubon Ratchathani
UBP
Chiang Mai
CNX
3117
Nantong
NTG
Bangkok
DMK
3137
Zhengzhou
CGO
Bangkok
DMK
3136
Bangkok
DMK
Zhengzhou
CGO
3118
Bangkok
DMK
Yancheng
YNZ
3124
Phuket
HKT
Nanning
NNG
3119
Yancheng
YNZ
Bangkok
DMK
3182
Chiang Mai
CNX
Nanning
NNG
3110
Bangkok
DMK
Nanning
NNG
3154
Bangkok
DMK
Yiwu
YIW
3183
Nanning
NNG
Chiang Mai
CNX
3111
Nanning
NNG
Bangkok
DMK
3155
Yiwu
YIW
Bangkok
DMK
3116
Bangkok
DMK
Nantong
NTG
7318
Bangkok
DMK
Ranong
UNN
7319
Ranong
UNN
Bangkok
DMK
7914
Bangkok
DMK
Krabi
KBV
7400
Bangkok
DMK
Trang
TST
7915
Krabi
KBV
Bangkok
DMK
7401
Trang
TST
Bangkok
DMK
8002
Bangkok
DMK
Phrae
PRH
8003
Phrae
PRH
Bangkok
DMK
Aéroports populaires desservis par Nok Air
- Aéroport Bangkok Aéroport Intl Don Muang (DMK)
- Aéroport Aéroport Intl de Chiang Mai (CNX)
- Aéroport Udon Thani (UTH)
- Aéroport Aéroport Intl de Phuket (HKT)
- Aéroport Ubon Ratchathani (UBP)
- Aéroport Aéroport Intl de Hat Yai (HDY)
- Aéroport Mae Sot (MAQ)
- Aéroport Aéroport Intl de Chiang Rai (CEI)
- Aéroport Nakhon Si Thammarat (NST)
- Aéroport Lampang (LPT)
- Aéroport Buriram Clinton Municipal Airport (BFV)
- Aéroport Phitsanulok (PHS)
- Aéroport Sakon Nakhon (SNO)
- Aéroport Surat Thani (URT)
- Aéroport Khon Kaen (KKC)
Coordonnées de Nok Air
- DD Code IATA
- +662 088 8955 Appeler
- nokair.com Consulter
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