|Itinéraire le plus populaire||Fort Lauderdale à Fort Lauderdale|
|Aéroport le plus populaire||Fort Lauderdale|
Points positifs : On time !!! Clean cabin
Points négatifs : Air conditioner
Points positifs : Very fast and efficient boarding and deplaning , friendly staff
Points positifs : Amazing crew. Great service and on time
Points négatifs : Need WiFi
Points négatifs : There was a hurricane and I couldn't get you to cancel my flight. I was not able to fly because of car damage and work responsibilities from the storm. I am waiting to hear from Allianz, the insurance company to see if I will get a refund.
Points négatifs : Boarding inside instead of walking outside and In flight WiFi or entertainment needed
Points positifs : Only three people on flight. Everyone friendly
Points positifs : Great crew, pilot was friendly and completely on-point, they had a funny sunscreen on the windshield of the cockpit, comfy seats, just a wonderful flight!
Points négatifs : Nothing!
Points négatifs : Great flight, no complaints, intend to use this airline whenever possible from now on!!!
Points positifs : It was very smooth and relaxing
Points positifs : Very helpful with my wheelchair and getting me to the gate.
Points négatifs : The pilot was quite bumpy when landing.
Points positifs : Yes
Points négatifs : Good
Points positifs : Crew was amazing and lots of leg room.
Points positifs : Upon check in the attendant waived my baggage fee due to my circumstances. Very nice gesture!
Points négatifs : Turn on cabin ac before take off. Stagnant head which is breading grounds for virus and bacteria!
Points négatifs : On time schedule always a good thing.
Points positifs : Nothing for a Turboprop just ok
Points négatifs : Everything
Points positifs : Everything mostly
Points négatifs : It was cold outside when we got in and out of the plane. I wasn’t prepared for that.
Points négatifs : 2+ hours late, over 15 alerts regarding delaus beginning night prior to flight!
Points négatifs : On time. I do realize it was out of your control.inclement weather.
Points négatifs : Several hours delayed. Unfriendly and unhelpful ground staff.
Points négatifs : Flight was 3 hours late taking off.
Points négatifs : Ac was too strong.
Points positifs : The flight departed on time!!! Yay!
Points négatifs : My bag didn’t arrive - some issue at FLL. Thank God for the lovely ladies at the Governor’s Harbour Airport counter who thought outside of the box to get my baggage to me.
Points positifs : Just a great quick trip
Points négatifs : Seat was a little uncomfortable but I think it’s because it’s been well used
Points positifs : Crew, both on the ground and on board, were VERY kind and helpful.
Points négatifs : Less delays
Points positifs : Great leg room.
Points négatifs : An hour and fifteen minutes late.
Points négatifs : Depart on time!
Points positifs : Convenient airport.
Points négatifs : Left 4 hours late.
Points positifs : Yes
Points négatifs : Not having to load from tarmac, however I am sure that will be resolved when a gate is available
Points négatifs : The flight was over 5 hours late with almost no explanation
Points positifs : Nothing
Points négatifs : Seats,timeliness,information,water only on 2hr plus flight etc etc etc.
Points négatifs : The Three Stooges are running this operation! The first plane was too small! So Silver Air drove us to Miami to get on American Air flight. This flight had too much fuel to land in rain, so we had to go back to Miami to get more fuel to try it again!
Points positifs : Plane was clean. That’s important to me. Flight attendant Heather was very lovely. The flight was great. Pleasantly surprised as I have never been on such a small plane. Thank you the entire crew.
Points négatifs : Nothing. Everyone was wonderful and very professional
Points négatifs : Wine
Points négatifs : Late boarding. Announced clearly. Overheard other passengers who had been told differing times regarding another flight. Heard this at gate and then others at ticket counter earlier. It was discouraging to hear other passengers not being pleased with services.
Points positifs : I got to my destination.
Points négatifs : Flight comfort. Lavatory smells really bad. Too many delays.
Points positifs : Direct flight. On time. Quick boarding and unboarding. Reasonable price.
Points négatifs : Honestly a little louder than I expected. Not sure what the solution might be other than offering or suggesting earplugs? Makes me sound old - but we bought earplugs for flight home
Points positifs : Just a smooth flight and made it in less time than expected!
Points positifs : The airline changed the schedule of the flight to 10 hours earlier, which would have meant we would sit in the Ft Lauderdale airport for 14 hours. I cancelled the flight and applied for a refund thru Kayak. Six months later, I still haven't been refunded.
Points positifs : Nothing, both flights were delayed and from what we understand that is the standard for Silver Airways
Points positifs : Crew was friendly. Terminal staff was helpful.
Points négatifs : Flight was delayed an hour without explanation. The AC wasn’t working well on the aircraft. Better communication from staff and better working equipment would make the flight experience more enjoyable.
Points positifs : Modern, safe aircraft. Clean. Good customer service from ticketing to flight attendant.
Points négatifs : Flight delayed and gate changed without explanation. Initial communication regarding delay was inaccurate.
Points positifs : Great crew.
Points négatifs : Old plane, uncomfortable seats
Points positifs : Nice plane for island travel.
Arrival was smooth and efficient.
Points négatifs : No A/C at terminal. 1 fan. Cooler outside than in. Plane was late. Ground crew super slow. Took forever to takeoff after boarding. The safety recording was the slowest and most redundant I’ve ever heard. The flight attendant was visibly embarrassed by it.
Points positifs : Friendly crew and staff
Points négatifs : Some snack
Points négatifs : Silver has cancelled my FLL flight 8 out of 10 times.
Points négatifs : This airline is NEVER ON TIME.
Points positifs : It got me home alive.
Points négatifs : During the summer the planes are not air conditioned while on the ground. Consequently, the heat while sitting on the tarmac can be brutal, and another shower is needed after reaching the destination.
Points négatifs : Better aircraft
Better time keeping
Points négatifs : ALWAYS DELAYED 1-3 hours
Points positifs : N/A
Points négatifs : Organization! Both my flights were delayed and even one was completely cancelled. I was lucky enough to get seats on the next flight out. This caused unnecessary stress.
Points positifs : Flight to key west cancelled. Flight home delayed and missed connecting flight.
Points négatifs : Fights could be on time with more advanced notice of delays and cancellations.
Points positifs : The crew!!!
Points négatifs : 2 hour delay. Air on plane didn’t work. Exit off plane took forever with engines off on hot tarmac
Points positifs : Nothing
Points négatifs : The plane had technical difficulties and they have delayed us 5 times when the airline should have gotten a new plane for all of us.
Points positifs : My luggage was lost and it ruined the night.
Points négatifs : Putting the luggage on damn plane.
Points positifs : The crew and the seating was fine
Points négatifs : My flight was delayed both times going and coming to Pensacola, the first flight on my way to Pensacola was delayed 4 times and cancelled, but they decided after about five minutes to take us after a four hour delay.
Points négatifs : Flight was cancelled at the last minute so my husband missed a meeting at the White House!!!
Points positifs : The seat was very uncomfortable.
Points négatifs : 3 hour flight delay and finally cancellation on my departure flight. 2.5 hour delay on my arrival flight. Please minimize delays and cancellations.
Points positifs : My first flight was cancelled causing me to miss itinerary