Vol Aéroport de Kuala Lumpur : Trouvez un billet d’avion pas cher pour Aéroport de Kuala Lumpur

Points positifs : "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Points négatifs : "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."

Points positifs : "The staff was amazing"

Points positifs : "Crew, food, time all great."
Points négatifs : "WiFi did not work. Flight data unavailable."

Points négatifs : "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"

Points négatifs : "Security screening very slow"

Points positifs : "Crew were great. Flight was not full."
Points négatifs : "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."

Points positifs : "Yes and yes"
Points négatifs : "Not sure because I have never had a better experience."

Points positifs : "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Points négatifs : "Amélioration des repas , mets air climatisé dans l’avion"

Points positifs : "Tellement mieux que les compagnies européennes"

Points positifs : "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Points négatifs : "A little more leg room."

Points négatifs : "Change the food menu, boring with the same menu"

Points positifs : "Boarding went smoothly, crew extremely curtious and helpful."
Points négatifs : "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Points positifs : "The crews on board were amazing!"
Points négatifs : "The service from the ground staffs are not as good a the crews onboard."

Points positifs : "Generally good Flight was operated by Silk Air"
Points négatifs : "Entertainment score is not meaningful because of the short flight time."

Points positifs : "Boarding. Timely departure"
Points négatifs : "Entertainment selection."

Points positifs : "lot of turbulence, uncomfortable ride"
Points négatifs : "entertainment system was good"

Points positifs : "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Points négatifs : "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."

Points positifs : "Great service!"

Points positifs : "They were polite."
Points négatifs : "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."

Points positifs : "Friendly staff."
Points négatifs : "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Points négatifs : "Cabin temperature too cool"

Points positifs : "Excellent crew"
Points négatifs : "My seat was very hard"

Points positifs : "Everything was good"
Points négatifs : "No complaints"

Points positifs : "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Points négatifs : "20 mins late boarding meant plane left 35 mins late although still arrived on time."

Points positifs : "Amazing service!"
Points négatifs : "N/a"

Points négatifs : "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Points positifs : "Great service"
Points négatifs : "Nil"

Points positifs : "Loved the hot towel service"
Points négatifs : "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"

Points négatifs : "There was not much leg room in the seatings"

Points négatifs : "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Points positifs : "Modern aircraft , nice crew"

Points positifs : "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Points négatifs : "Nothing to mention, all was good"

Points positifs : "Overall experience and wonderful crew"
Points négatifs : "Nothing really."

Points négatifs : "too long a flight 17 hours from SFO to Singapore"

Points positifs : "smooth service with refreshments"
Points négatifs : "No working seat audio"

Points positifs : "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Points négatifs : "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."

Points positifs : "The entrainment was amazing!"
Points négatifs : "Seats were a little cramped"

Points positifs : "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Points positifs : "the flight time was quick , by the time you took off you practically were preparing for landing"
Points négatifs : "nothing disappointing"

Points positifs : "Crew was very pleasant!"
Points négatifs : "Cabin area warm for a 9.5 hour flight! Food selection was not much."

Points positifs : "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"

Points positifs : "Good service and entertainment."
Points négatifs : "I didn't like that the flight from Singapore to Mumbai was of a lower standard."

Points positifs : "Made Econ class feel like biz :)"

Points positifs : "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Points négatifs : "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."

Points positifs : "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Points négatifs : "Nothing"

Points négatifs : "Business cabin is not as good as the Air France one"

Points positifs : "The SIA crew is the most gentle and careful I have ever encountered."
Points négatifs : "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."

Points positifs : "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"

Points positifs : "The ground staff in Sydney!"
Points négatifs : "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."

Points négatifs : "Best service"

Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."

Points positifs : "Seat comfortable"

Points positifs : "Crew was excellent"
Points négatifs : "Food could be better and please offer drinks before you serve meals like European air lines."

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Points négatifs : "Same advertisements before each movie could play were annoying to me."

Points négatifs : "Delayed flight for no apparent reason"

Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Points positifs : "Crew, food."
Points négatifs : "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."

Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"

Points positifs : "Food, seat, entertainment"
Points négatifs : "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Seat comfortable"

Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "Left on time, arrived on time. Children aboard did not cry !uch."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points positifs : "Short flight. Attentive crew"

Points positifs : "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Points négatifs : "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."

Points positifs : "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points positifs : "Own entertainment device"
Points négatifs : "No snacks"

Points négatifs : "Les repas"

Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"

Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Points positifs : "Nothing was spectacular."
Points négatifs : "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."

Points négatifs : "Peu de nouveaux films"

Points positifs : "The plane was virtually empty and the service was good."
Points négatifs : "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."

Points négatifs : "Movies are always the same"

Points positifs : "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "Cabin crews were politie"
Points négatifs : "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Points négatifs : "Bad app don’t trust"

Points positifs : "The flight crew are all amazing and provide excellent customer service."
Points négatifs : "No complaints."

Points négatifs : "going with RJ in the first leg"

Points négatifs : "Plane was full with some annoying passangers near me. The plane was not very new/clean."

Points positifs : "everything went smoothly, no delays, boarding was easy and quick"

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points négatifs : "Food was awful and two out of four family members have been sick. One on each flight"

Points positifs : "great staff"
Points négatifs : "Some of the head phone are not working at all...."

Points positifs : "Stewards were great"
Points négatifs : "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."

Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Points négatifs : "Few selection of food."

Points positifs : "Was perfect"

Points négatifs : "Room temperature control should be better."

Points négatifs : "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "Well I liked the idea that I landed safe and sound to see my family"
Points négatifs : "I wish I could get the seat that I wanted because I had a long flight. The girl at the check in didn't give an A row seat :-((("

Points négatifs : "- Boarding took too much time because the airline called all passengers to board, instead of asking to board by their seat zone. - The space between seat is too narrow so I couldn't stretch my legs. - The seats are very old and little bit dirty - The seats were not properly cleaned."

Points positifs : "-Flight staff -Flight entertainment"
Points négatifs : "-Last hour gate change -Parking lot instead of gate (both in Wien and Istanbul) -The answer of counter person about the crowdness"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Food was good and the crew members were very friendly."
Points négatifs : "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points positifs : "Food"
Points négatifs : "Rear bathroom cleanness."

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points négatifs : "Flight 3 hrs late"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points positifs : "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Points négatifs : "La cuisine est vraiment horrible"

Points positifs : "The food in Economy was some of the best I've ever had and the crew was very friendly."

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points négatifs : "They took over 6 hours to decide if the missed and overbooked flight would be free or an additional $1000 (which they originally demanded). Spent over 30 hours in the airport with no help from the airline - NEVER AGAIN"

Points négatifs : "boarding was messy at IST"

Points négatifs : "Movies varaiety"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "Great food and on board service"
Points négatifs : "I missed a bit more leg room to be able to sleep ok"

Points négatifs : "I did not like the way I was treated by supervisor st the checking desk while checking at Nairobi, I am not sure if he is an employee of the airport or of Turkish airline. he frustrated me and was not offering any assistance, I also realized that he frustrated two other people during and another staff says he is fond of doing that all the time"

Points négatifs : "had to go 6 times through securety check, had to get out of the airport, and then a bus had to take all the passangers to another terminal. it seemed as the airport staff was not aware that there is a connection flight."

Points négatifs : "Repas"

Points positifs : "All was fine. No complaints."
Points négatifs : "Live TV news"

Points négatifs : "My lugged lost"

Points positifs : "I liked nothing about my flight."
Points négatifs : "It was extremely hot on a 10-hour flight. Crew was not friendly, almost rude. Seat space was VERY tight."

Points positifs : "Flight attendants need to be friendly."
Points négatifs : "I will never use Turkish airlines again."

Points positifs : "Good servies"

Points positifs : "Top notch service on the airplane"
Points négatifs : "None"

Points positifs : "Merci à Turkish Airlines"

Points positifs : "The seats in economy were very comfortable, food was excellent, crew was friendly and accommodating, entertainment selection was excellent, and I really appreciated the small care packages handed out (with lip balm, slippers, toothbrush/paste, socks, and eye cover)."
Points négatifs : "About 8 hours into the flight the restrooms became very, VERY unclean--urine on the floors, sinks clogged, smelled terrible. More restroom maintenance was needed throughout this long flight. I thought this airline was the nicest I have been on save this one issue. It would be great if Turkish Airlines could resolve it in the future! Additionally the boarding process in Istanbul was like herding cattle. People weren't seated according to boarding group and it was absolute mayhem--no single file line, people shoving past one another to get seated first on the same plane."

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "Tout"
Points négatifs : "Rien"

Points négatifs : "It was an hour late arriving!"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "Everything perfect and arrive to destination on perfect time."
Points négatifs : "All positive."

Points négatifs : "All of the less than good, obvious!"

Points positifs : "Excellent crew, good food & movie selection."

Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"

Points positifs : "Very professional"
Points négatifs : "Lost luggage"

Points positifs : "The seat was a little uncomfortable but the crew were amazing."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Good beverage service."
Points négatifs : "Over an hour delayj for departure."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "My seat"
Points négatifs : "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Points négatifs : "We had 4 hour delay causing a stop over at 3am. So yeah"

Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "great crew and comfortable flight."
Points négatifs : "sceens in the plane to show map and direction of travel"

Points positifs : "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Points positifs : "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Points négatifs : "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Points positifs : "Good"
Points négatifs : "Nothing"

Points positifs : "The service"
Points négatifs : "The food."

Points négatifs : "My suitcase didn't come with the airline."

Points positifs : "Friendly staff"
Points négatifs : "Leg room"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Shirt flight but well catered, boarding was efficient and quick."
Points négatifs : "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Points positifs : "The flight was perfect! Great food,movies and I even got to sleep !"
Points négatifs : "All was well!"

Points positifs : "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Points positifs : "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Points négatifs : "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Points positifs : "kLM staff was great."

Points positifs : "Arrived early!"
Points négatifs : "Boarding seemed disorganized."

Points positifs : "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Points négatifs : "That it didn’t happen."

Points positifs : "The boarding was easy and you didn't have to wait inline for that long"
Points négatifs : "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Points négatifs : "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "We got a meal for a 1h flight only"
Points négatifs : "No entertainment but normal for this type of flight"

Points positifs : "Nothing really"
Points négatifs : "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Points négatifs : "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Bag was lost"

Points positifs : "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Points négatifs : "The amount of extras you have to click no to while checking in online."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points positifs : "Service provided by the staff"
Points négatifs : "The navigation of the entertainment system is not very friendly"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Points négatifs : "The food was okay, not that great."

Points positifs : "Cabin Crew was awesome."
Points négatifs : "Entertainment System was not working and no Non-veg food option in flight."

Points négatifs : "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Points négatifs : "Delay in take off 45 min!!!!"

Points positifs : "Professionnel"
Points négatifs : "RAS"

Points positifs : "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Points positifs : "Service à bord, amabilité du personnel"

Points positifs : "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Points négatifs : "For me this part is not applicable"

Points positifs : "Le personnel de bord et le service délivré sur un vol national"

Points positifs : "NA"
Points négatifs : "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Points positifs : "Everything! The service was exceptional!"

Points positifs : "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Points négatifs : "Explain me to take the bag on time.it was almost left in the airport."

Points négatifs : "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Points positifs : "Great crews, excellent customer service"

Points positifs : "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Points négatifs : "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"

Points négatifs : "The craft is a bit old. Harsh landing."

Points négatifs : "See above."

Points positifs : "Not being charged for my first bag of luggage"
Points négatifs : "Nothing"

Points positifs : "Arrived on time."
Points négatifs : "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Points positifs : "Rangée 43 juste en face des toilettes et siège peu inclinable à côté de la cloison"

Points positifs : "ras"

Points positifs : "Efficacité de l’embarquement, staff sympa"
Points négatifs : "Retard au départ"

Points positifs : "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Points négatifs : "See above. Overall, very nice experience."

Points positifs : "The cue lines per zone are a brilliant idea!"

Points positifs : "The cue lines per zone are the most brilliant idea!"
Points négatifs : "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Points positifs : "Personnel plus que pro"

Points négatifs : "Baggage check in was stressful"

Points positifs : "Personnel très agréable mais collation un peu insuffisante"
Points négatifs : "Le décollage en retard (1 heure) et une annonce inexistante pour le duty free"

Points négatifs : "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Points positifs : "la ponctualité du vol et les services a board"

Points négatifs : "Un peu plus d'espace entre les sièges."

Points positifs : "Everything! It was a wonderful experience."
Points négatifs : "Nothing"

Points négatifs : "Le transfert entre les vols est un cauchemard, tres peu d'indication dans l'aeroport de CDG, controle de la taille des sacs, queue interminable et deconcertante.Apres 20minutes de queue pour un controle de sac, on nous previent que cela est uniquement pour les passagers pour belgrad. Plus jamais CDG"

Points positifs : "Tous les services de la compagnie"
Points négatifs : "Ras"

Points positifs : "Extremely hot the plane"

Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"

Points positifs : "It was only 2 hours"
Points négatifs : "Small plane, no movies"

Points positifs : "L’amabilité du personnel de bord, la rapidité du vol, le service à bord"
Points négatifs : "Le dépose bagages, la non-assistance du personnel a l’enregistrement"

Points négatifs : "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."

Points positifs : "Over all pretty good for price."

Points négatifs : "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"

Points négatifs : "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Points positifs : "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Points négatifs : "Le capitain et l’aterrisage"

Points négatifs : "Na"

Points négatifs : "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Points positifs : "L’equipage Et le repas"
Points négatifs : "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"

Points positifs : "Rien."
Points négatifs : "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."

Points positifs : "Comfortable, hospitality and wonderful service"

Points positifs : "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Points négatifs : "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"

Points positifs : "Everything!"

Points positifs : "Les boissons gratuites. L’application.l’anbiance de l’avion."
Points négatifs : "Un personnel peu souriant. Il me bousculais lors de leurs passage. Un mauvais tri du chariot par leurs collègues voisins, ce qui fait que tout étais mélangé."

Points positifs : "Le port usb pour charger son téléphone à bord et le personnage très souriant et bien présents. Bonne gestion d une urgence médicale à l atterrissage"
Points négatifs : "45 minutes pour avoir les bagages à l arrivée à Berlin Txl"