Trouvez des vols pas chers vers Aéroport international de Kuala Lumpur (KUL)

Points positifs : This crew was better that last flight overall

Points négatifs : Better seating arrangements

Points positifs : The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children.

Points négatifs : The assignment of seats for the Gold card members.

Points positifs : Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food

Points positifs : Etihad crew are awesome. The A380 is the best plane in the skies

Points négatifs : Free upgrade to business class? Because everything was perfect!

Points négatifs : Flew airbus 380 all the way and it was super comfortable!

Points positifs : Entertainment was exhaustive and entertaining

Points négatifs : Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F.

Points négatifs : All was ok just didn’t sleep to well on the long 8 hour flights

Points positifs : The crew

Points négatifs : Wifi

Points positifs : Loved all of it. Zero complaints

Points négatifs : No comment

Points positifs : Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora

Points négatifs : Boarding was not comfortable, felt like you being pushed like animals

Points négatifs : I slept most of flight, boarding was okay.

Points négatifs : Chairs are small

Points négatifs : 6 heures de retard sans explications

Points positifs : The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight.

Points négatifs : The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins.

Points négatifs : Entertainment (i couldn't watch anything because my screen wasn't working

Points positifs : Personnel courtois

Points négatifs : L’écran qui ne fonctionne pas. Lors de l’enregistrement, le personnel était très lent, ne prenait pas à cœur l’efficacité des procédures, la moitié des employés ne savaient pas trop quoi faire , ralentissant de fait le processus

Points positifs : Crew was attentive, friendly and helpful.

Points négatifs : Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.

Points négatifs : Crew could have been more pleasant

Points positifs : Surprised to get a meal on such a short flight! Very good service.

Points positifs : The flight attendants were very attentive.

Points négatifs : My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours.

Points positifs : Everything! I never knew Finnair was such a great airline.

Points négatifs : Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Points positifs : The crew was helpful and polite, food was good

Points négatifs : Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Points positifs : Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Points négatifs : Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

Points positifs : New plane, good food choices.

Points négatifs : Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Points positifs : Nuce crew and gentleness

Points négatifs : Entertainment but we know it’s a plane restriction

Points négatifs : Reservation online

Points positifs : The crew were not visible and didn't offer any assistance

Points négatifs : An offer of a snack as we paid a high price for the econom y flight

Points positifs : The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney.

Points négatifs : Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay.

Points positifs : I did like the modern touch of the aircraft and it made me feel cozier.

Points négatifs : The food options are not that great, and it is almost the same meal given over and over, which does not taste that great.

Points positifs : Seat was comfortable, plenty of space for luggage, crew was good

Points négatifs : Cold sandwich was so so, not big selection of drinks

Points positifs : crews are kind and help.

Points négatifs : entertainment system sucks, no internet

Points positifs : More leg room than traditional American carriers. Flight crew is a little different, but would fly them again when going to Asia. I felt safe and was happy with service.

Points positifs : I was happy with all aspects of the flight

Points positifs : The Cabin Crew is pleasant when you are boarding the plane

Points négatifs : If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays.

Points positifs : all is good

Points négatifs : n/a

Points négatifs : Food

Points négatifs : The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Points positifs : Crew was ok.

Points négatifs : Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Points négatifs : Boarding was very slow.

Points positifs : The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Points négatifs : Les hôtesses et stewards ne parlent pas ben l'anglais et encore moins bien le français.

Points négatifs : Refurbishment of the seats

Points positifs : Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.

Points négatifs : Only juice or water?

Points positifs : The food which we didn't expect. The friendly crew. Ease from checking in to flight.

Points négatifs : Nothing

Points positifs : The entertainment was amazing

Points négatifs : The seats were a bit hard

Points positifs : Entertainment was amazing

Points négatifs : Seats a bit hard

Points positifs : Crew was fantastic.

Points négatifs : This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Points positifs : Crew was great and professional.

Points négatifs : Entertainment controls were outdated and confusing to operate. There were no charging ports.

Points positifs : The crew

Points négatifs : Wifi

Points positifs : Excellent flights in all respects.

Points négatifs : Keep employees have to give excellent service & smiles to passengers

Points positifs : Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good.

Points négatifs : We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault).

Points négatifs : They left my bag off the plane. Ridiculous.

Points positifs : The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Points positifs : It was all fine

Points négatifs : Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Points positifs : The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Points négatifs : So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Points positifs : The entertainment kept the kids happy

Points négatifs : The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability

Points positifs : Not much

Points négatifs : Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray

Points positifs : Nithing

Points négatifs : In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.

Points positifs : Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.

Points négatifs : The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.