Trouvez des vols pas chers vers Aéroport international de Kuala Lumpur (KUL)

Points positifs : The crew was amazing and the food was great.

Points négatifs : Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Points positifs : Like the overall KLM experience

Points négatifs : Food could have had better quality and the stewardess served it all at once versus in the various courses.

Points positifs : KLM staff is great

Points positifs : Nice aircraft

Points négatifs : Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Points positifs : I am tall and was very happy with the leg room in economy class. Food was tasty.

Points négatifs : Nothing really. Was completely satisfied.

Points positifs : Nothing after being ripped off with false misleading baggage policies.

Points négatifs : WTH matters now. I will not fly this airline again. As well as advise

Points positifs : Best economy airline experience I’ve had in years

Points négatifs : If they could have offered neck rubs (jokingly)

Points négatifs : Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!

Points négatifs : The entertain monitor did not work. It was rebooted twice with no luck

Points négatifs : Les écrans des trois sièges de ma rangée ne fonctionnaient pas

Points négatifs : As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment

Points positifs : Deux repas, les écrans pour écouter des films.

Points négatifs : Great

Points positifs : Everything was just average to poor.

Points négatifs : Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews.

Points négatifs : Quatar is the best

Points positifs : Flight was on time, touch down smooth

Points négatifs : The screen for my seat was not working correctly so could not do anything except wait for flight to finish

Points positifs : Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!

Points négatifs : A longer connection so I didn’t miss the flight.

Points négatifs : One flight attendant was exceedingly rude during the boarding process, but thankfully she was not in our area.

Points positifs : le personel etaient aimable et souriant

Points négatifs : nous avons eu un delay

Points positifs : Food and crew

Points négatifs : Entertainment, comfort

Points négatifs : We did order food vegetarian Jain but they didn’t provide that.

Points positifs : No

Points négatifs : My baggage is missed on my trip

Points positifs : Planes were good with good leg room

Points négatifs : For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Points négatifs : the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Points positifs : Everything

Points positifs : Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time.

Points négatifs : Lounge could be improved. Does not compare to other Airlines Lounges.

Points positifs : The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Points négatifs : Security

Points positifs : The flight was fine

Points négatifs : The flights got delayed. One of the flights got delayed without a notice in advance.

Points positifs : Nothing

Points négatifs : They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again.

Points positifs : Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight.

Points négatifs : The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline.

Points positifs : Crew were great, seats were comfy. There eere less than 25 on an over 200 seat flight.

Points négatifs : The Airport was horrible, like from late 60's of last century in a 3rd world rural terminal !!! They did not offer me an upgrade, even though it was a very empty flight with lots of empty seats in the Business class section !!!!! Horrible...

Points positifs : Take off was on time. Crew was very professional. Food was good.

Points négatifs : Entertainment needs to be more updated and diversified. Movies are old.

Points positifs : On the time

Points négatifs : The actual boarding started only 15 minutes before departure, and the flight was 30 minutes late on take off. However, the captain made up the delay and we arrived 15 minutes before scheduled arrival time.

Points positifs : Food provided, staff kind

Points négatifs : Was several hours delayed and check in took 45 minutes because they somehow lost my reservation.

Points négatifs : Larger meals.

Points positifs : Crew was nice and efficient

Points négatifs : Economy seats don’t recline enough.

Points négatifs : The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.

Points positifs : Everything was fine. Thanks for the great services!

Points négatifs : Nothing yet.

Points négatifs : Bad staff, no eng at all at tje desk in china

Points négatifs : terrible customer service

Points négatifs : Bad airlinws. No respect of ppl waiting for chk in

Points positifs : 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Points négatifs : Really, no complaints. More entertainment choices would be appreciated however is not my priority.

Points positifs : Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Points négatifs : Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Points positifs : Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Points négatifs : No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Points positifs : Finally getting a flight the next day

Points négatifs : My seat was given to someone even though I still had time to make the connection.

Points positifs : Food and attentive of the crew.

Points négatifs : The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality.

Points positifs : The seating was comfortable with nice ambience.

Points négatifs : The crew was polite in talking but arrogant in nature.

Points négatifs : Not to delay the flight for 2 hours !

Points positifs : Crew was good. Food was good.

Points négatifs : Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight.