Trouvez des vols pas chers vers Londres Luton

Points négatifs : I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service

Points positifs : Nothing stands out on this flight

Points négatifs : No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Points positifs : Everything except ridiculous baggage fee

Points négatifs : The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane

Points négatifs : This flight has a record of being late 90% the times i use it

Points négatifs : This flight has a record of being late 90% the times i use it

Points positifs : Nothing

Points négatifs : Some attempt at better customer service

Points positifs : The crew was very friendly and helpful.

Points négatifs : The seats were incredibly cramped - felt like the seat back in front of me was right in my face!

Points positifs : There was a 2hr delay and communication from the pilot was misleading at often times

Points positifs : GETTING HOME

Points négatifs : CREW ATTITUDE

Points positifs : Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort.

Points négatifs : Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find.

Points positifs : Nothing

Points négatifs : The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Points positifs : Tout s'est très bien déroulé pour nous =)

Points négatifs : Manque un peu de place, après pour le coup on avait qu'une. heure d'avion donc ça passe mais j'imagine pas y passer 8h

Points positifs : On board crew was good.

Points négatifs : Free beverages like every other airline. Not good at all boarding/checking in.

Points positifs : Nothing

Points négatifs : The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Points négatifs : Get rid of the nickel and diming!

Points positifs : The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority

Points négatifs : Change boarding personnel

Points négatifs : Every thing was perfect . Thanks

Points négatifs : I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!

Points positifs : Arrived in time

Points négatifs : Flight was too noisy, There were three Spanish couples with children that did not cared about other passengers, leaving their children running about, and changing places among themselves, shouting, and annoying others. The airline should impose rules for these types of passengers.

Points négatifs : Airplane was very hot when boarding and didn’t cool down till about 20 minutes before landing.

Points positifs : Nothing really.

Points négatifs : On time boarding, better communication, better amenities. Cheap airline. You get what you pay for.

Points positifs : Rien

Points négatifs : Avoir le vol sans retard

Points positifs : Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!

Points négatifs : Flight could have been on time.

Points positifs : Nothing

Points négatifs : Unexpected baggage charges despite only taking carryons

Points négatifs : I pre booked and paid for an isle seat and was given a window seat. The plane was so hot and had no air-con, the people I were sat next to kept asking the girls to put it on but they didn’t

Points positifs : Rien,

Points négatifs : Very unorganised, one person checking in luggage, long queues, two flights mixed together. The boarding gate was really badly organised, passengers being held in a very small space to wait for a bus, the buses were late. Priority boarding wasn’t being checked so everyone was being sent through into the holding space which was about 3 metres by 7 metres standing room only. The plane was late.

Points négatifs : Entertainment online

Points négatifs : Every thing was perfect . Thanks

Points positifs : Fast process when we landed and staff were really good - patient and friendly (on the flight)

Points négatifs : Priority queue was the longest! Had to help mother with baby and pram down stairs to bus for flight. Feel they should have been given help and real priority

Points positifs : Nothing. I never took a flight so bad in my life.

Points négatifs : They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible

Points négatifs : The delay is to be changed

Points négatifs : London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.

Points positifs : Short comfortable flight, no free drinks or snacks

Points négatifs : One piece of our luggage didn't make it. It's been 3 days, still no luggage!

Points positifs : Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!

Points négatifs : Flight could have been on time.

Points positifs : Le pilote et copilote très sympathiques

Points négatifs : Pas d accueil dans l avion, chef de cabine triste et pas ravi de travailler. Équipe peu chaleureuse, ni souriante. Pas d au revoir en sortant de l avion non plus

Points négatifs : fligjt delayed

Points positifs : GETTING HOME

Points négatifs : CREW ATTITUDE

Points positifs : Punctuality

Points négatifs : Nothing to complain about

Points positifs : Le pilote et copilote très sympathiques

Points négatifs : Pas d accueil dans l avion, chef de cabine triste et pas ravi de travailler. Équipe peu chaleureuse, ni souriante. Pas d au revoir en sortant de l avion non plus

Points négatifs : No issues

Points positifs : Crew were very attentive. Seats usual Ryan Air not the most comfortable seats. Boarded FIRST as was special assistance which is much better than being boarded last with everybody looking at you & no room for hand luggage at your seat so having to get somebody to place it further down plane.

Points négatifs : My special assistance required lift off plane which didn't happen so I along with people on crutches had to try negotiate way down steps in the wind & rain.

Points positifs : The prices were ok. I’m short (5,4) so I can’t complain about the leg space. The cabin crew were pleasant, I can’t say the same about al the workers in the airport, ruining your mood before a holiday is slack - especially after

Points négatifs : Not all of your staff are polite, I’m not sure if it is because we were in a country that does not accept or respect people of “colour” but I could see that there was definitely a heavy line of different treatment to other races - sadly from a very well known brand. I did feel the luggage prices were slightly tacky, and extra for on cabin prices. Also, cleanliness is clearly not a priority for all either.

Points négatifs : The crew can be nicer

Points positifs : The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.

Points négatifs : Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.

Points négatifs : This flight has a record of being late 90% the times i use it

Points négatifs : Get rid of the nickel and diming!

Points positifs : The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.

Points négatifs : There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.

Points négatifs : I had to pay to check my carry on when there was more than enough space in the cabin. It’s a rip off to be honest. My first experience with European airlines and this was the worst. It was uncomfortable as well

Points positifs : The only good thing was it was a direct flight.

Points négatifs : Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!

Points positifs : I was in Emergency row by myself!

Points négatifs : I felt like I was always being sold something throughout the Ryanair experience. It’s too much.

Points positifs : I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff

Points négatifs : Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again.

Points positifs : The staff was really nice and on time

Points négatifs : N/A

Points positifs : The cabin crew was very good. The check in process was tough but the representative was nice.

Points négatifs : The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Points positifs : Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!

Points négatifs : Flight could have been on time.

Points négatifs : 5 hour of delay!!!! For the second time in the same flight

Points négatifs : Informing why flight was delayed. Reclining seats Water service

Points positifs : Board on time or at least updates why we are waiting.

Points négatifs : Communication

Points positifs : Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort.

Points négatifs : Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find.

Points positifs : Space

Points négatifs : I needed a printed Boarding pass. This should also work electronic...