Avis des clients
Note globale
8,1
Excellent
Basé sur 218 avis
Note générale
8,2
Embarquement
8,2
Confort
8,3
Équipage
8,5
Divertissements
7,3
Restauration
8,0
Passer directement au contenu principal
Infos Air Astana
| Code IATA | KC |
|---|---|
| Itinéraires | 130 |
| Itinéraire le plus populaire | Aéroport Intl d'Astana à Aéroport Intl d'Almaty |
| Aéroports desservis | 39 |
| Aéroport le plus populaire | Aéroport Intl d'Almaty |
Avis des voyageurs pour Air Astana
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Points négatifs : Luggage didn’t arrive and it will arrive tomorrow or next day Horrible experience,flight was delayed one hour but they promised my luggage would arrive.Shame on them
avis de
-
5,0
6 hours late with no explanation
Points positifs : The plane was nice.
Points négatifs : 6 hours late. No explanation. No apology from any Air Astana employee.
avis de
-
10,0
Points positifs : I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable.
avis de
-
9,0
Points positifs : Flight was punctual. While the crew did their job, they didn't seem as friendly as usual with Air Astana.
Points négatifs : The Boeing 757 is a narrow cramped aircraft for such along flight. It would be good to have an aircraft with not so narrow seats, such as the A320 or A321 or B767 on longer routes. No boarding announcement at Almaty - they just opened the door and you had to "know" that it was time to board.
avis de
-
9,6
Points positifs : The chairs were comfortable and the Chicken dish was delicious.
Points négatifs : Boarding the plane was hectic and unorganized.
avis de
-
7,6
Great flight but needs more creature comforts
Points positifs : The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.
avis de
-
10,0
Points négatifs : Delay from Almaty to Aktau about 1hr. Other perfact
avis de
-
10,0
Crew
Points positifs : Service
avis de
-
4,6
Flight attendants need to be more attentive
Points positifs : Price Travel kit
Points négatifs : The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.
avis de
-
6,6
Flight attendants need to be more attentive
Points positifs : Price Travel Kit Relatively new aircrafts
Points négatifs : I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.
avis de
-
2,0
Points négatifs : Flight delay and can't feedback the problem
avis de
-
8,8
Pilots did an amazing job
Points positifs : Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Points négatifs : Absolutely full place, slow boarding.
avis de
-
10,0
Points positifs : I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable.
avis de
-
9,0
Points positifs : Flight was punctual. While the crew did their job, they didn't seem as friendly as usual with Air Astana.
Points négatifs : The Boeing 757 is a narrow cramped aircraft for such along flight. It would be good to have an aircraft with not so narrow seats, such as the A320 or A321 or B767 on longer routes. No boarding announcement at Almaty - they just opened the door and you had to "know" that it was time to board.
avis de
-
9,6
Points positifs : The chairs were comfortable and the Chicken dish was delicious.
Points négatifs : Boarding the plane was hectic and unorganized.
avis de
-
10,0
Points négatifs : Delay from Almaty to Aktau about 1hr. Other perfact
avis de
-
10,0
Crew
Points positifs : Service
avis de
-
8,8
Pilots did an amazing job
Points positifs : Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Points négatifs : Absolutely full place, slow boarding.
avis de
-
7,6
Great flight but needs more creature comforts
Points positifs : The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.
avis de
-
6,6
Flight attendants need to be more attentive
Points positifs : Price Travel Kit Relatively new aircrafts
Points négatifs : I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.
avis de
-
2,0
Points négatifs : Luggage didn’t arrive and it will arrive tomorrow or next day Horrible experience,flight was delayed one hour but they promised my luggage would arrive.Shame on them
avis de
-
5,0
6 hours late with no explanation
Points positifs : The plane was nice.
Points négatifs : 6 hours late. No explanation. No apology from any Air Astana employee.
avis de
-
4,6
Flight attendants need to be more attentive
Points positifs : Price Travel kit
Points négatifs : The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.
avis de
-
2,0
Points négatifs : Flight delay and can't feedback the problem
avis de
Suivi des vols
Itinéraires proposés par Air Astana
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
621
Almaty
ALA
Astana
TSE
895
Almaty
ALA
Dubaï
DXB
875
Almaty
ALA
Moscou
SVO
896
Dubaï
DXB
Almaty
ALA
922
Francfort
FRA
Astana
TSE
181
Atyrau
GUW
Aktau
SCO
982
Atyrau
GUW
Astana
TSE
182
Aktau
SCO
Atyrau
GUW
876
Moscou
SVO
Almaty
ALA
874
Moscou
SVO
Astana
TSE
921
Astana
TSE
Francfort
FRA
981
Astana
TSE
Atyrau
GUW
873
Astana
TSE
Moscou
SVO
911
Almaty
ALA
Istanbul
IST
208
Dubaï
DXB
Astana
TSE
912
Istanbul
IST
Almaty
ALA
918
Istanbul
IST
Astana
TSE
917
Astana
TSE
Istanbul
IST
207
Astana
TSE
Dubaï
DXB
401
Almaty
ALA
Kiev
KBP
402
Kiev
KBP
Almaty
ALA
942
Londres
LHR
Astana
TSE
941
Astana
TSE
Londres
LHR
888
Pékin
PEK
Almaty
ALA
314
Aktau
SCO
Astana
TSE
313
Astana
TSE
Aktau
SCO
931
Almaty
ALA
Bangkok
BKK
932
Bangkok
BKK
Almaty
ALA
272
Iekaterinbourg
SVX
Astana
TSE
271
Astana
TSE
Iekaterinbourg
SVX
245
Astana
TSE
Ust Kamenogorsk
UKK
246
Ust Kamenogorsk
UKK
Astana
TSE
114
Bakou
GYD
Astana
TSE
113
Astana
TSE
Bakou
GYD
856
Astana
TSE
Almaty
ALA
889
Almaty
ALA
Atyrau
GUW
857
Almaty
ALA
Aktau
SCO
890
Atyrau
GUW
Almaty
ALA
858
Aktau
SCO
Almaty
ALA
218
Novossibirsk
OVB
Astana
TSE
217
Astana
TSE
Novossibirsk
OVB
909
Almaty
ALA
Séoul
ICN
910
Séoul
ICN
Almaty
ALA
342
Chymkent
CIT
Astana
TSE
341
Astana
TSE
Chymkent
CIT
152
Bichkek
FRU
Astana
TSE
151
Astana
TSE
Bichkek
FRU
227
Astana
TSE
Pékin
PEK
978
Aktobe
AKX
Astana
TSE
301
Almaty
ALA
Ust Kamenogorsk
UKK
977
Astana
TSE
Aktobe
AKX
302
Ust Kamenogorsk
UKK
Almaty
ALA
127
Almaty
ALA
Tachkent
TAS
987
Almaty
ALA
Ürümqi
URC
128
Tachkent
TAS
Almaty
ALA
307
Almaty
ALA
Pavlodar
PWQ
308
Pavlodar
PWQ
Almaty
ALA
864
Aktobe
AKX
Almaty
ALA
863
Almaty
ALA
Aktobe
AKX
334
Kzyl-Orda
KZO
Astana
TSE
280
Omsk
OMS
Astana
TSE
333
Astana
TSE
Kzyl-Orda
KZO
279
Astana
TSE
Omsk
OMS
287
Astana
TSE
Ürümqi
URC
288
Ürümqi
URC
Astana
TSE
985
Almaty
ALA
Kzyl-Orda
KZO
336
Kostanay
KSN
Astana
TSE
986
Kzyl-Orda
KZO
Almaty
ALA
335
Astana
TSE
Kostanay
KSN
971
Almaty
ALA
Chymkent
CIT
972
Chymkent
CIT
Almaty
ALA
311
Almaty
ALA
Karaganda
KGF
312
Karaganda
KGF
Almaty
ALA
231
Astana
TSE
Bangkok
BKK
135
Almaty
ALA
Saint-Pétersbourg
LED
136
Saint-Pétersbourg
LED
Almaty
ALA
979
Astana
TSE
Oural
URA
980
Oural
URA
Astana
TSE
907
Almaty
ALA
New Delhi
DEL
908
New Delhi
DEL
Almaty
ALA
881
Almaty
ALA
Oural
URA
882
Oural
URA
Almaty
ALA
138
Saint-Pétersbourg
LED
Astana
TSE
137
Astana
TSE
Saint-Pétersbourg
LED
935
Almaty
ALA
Kuala Lumpur
KUL
109
Almaty
ALA
Bichkek
FRU
110
Bichkek
FRU
Almaty
ALA
Meilleurs itinéraires de vol
Aéroports populaires desservis par Air Astana
- Aéroport Aéroport Intl d'Almaty (ALA)
- Aéroport Aéroport Intl d'Astana (TSE)
- Aéroport Atyraou (GUW)
- Aéroport Moscou-Cheremetievo (SVO)
- Aéroport Shimkent (CIT)
- Aéroport Ust-Kamenogorsk (UKK)
- Aéroport Aktau Aqtan (Shevchenko) (SCO)
- Aéroport Kzyl-Orda (KZO)
- Aéroport Aktioubé (AKX)
- Aéroport Kiev Boryspil (KBP)
- Aéroport Istanbul Ataturk et autres aéroports (IST)
- Aéroport Saint-Pétersbourg Aéroport Intl Pulkovo (LED)
- Aéroport Oural Uralsk (URA)
- Aéroport Bichkek Aéroport Intl de Manas (FRU)
- Aéroport Francfort (FRA)
Coordonnées de Air Astana
- KC Code IATA
- +33 1 70 64 46 77 Appeler
- airastana.com Consulter
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