Avis des utilisateurs
NOTE GLOBALE
8,0
Excellent
Basé sur 256 avis
Note générale
8,2
Embarquement
8,1
Confort
8,2
Équipage
8,5
Divertissement
7,2
Repas
7,9
Trouvez des vols pas chers avec Air Astana
Aller-retour
Économique
Infos Air Astana
| Code IATA | KC |
|---|---|
| Itinéraires | 142 |
| Itinéraire le plus populaire | Aéroport Intl d'Almaty à Nur-Sultan Nursultan Nazarbayev Intl |
| Aéroports desservis | 43 |
| Aéroport le plus populaire | Aéroport Intl d'Almaty |
Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Points positifs : NA
Points négatifs : NA
avis de
-
7,3
Cost effective flight back from Kazakhstan
Points positifs : New plane, comfortable, good food and attentive crew.
Points négatifs : Airport in Kazakhstan is very basic - dead when you are stuck for 7 hours overnight.
avis de
-
4,0
Points positifs : The trip was very short.
Points négatifs : Providing a savory snack to the passengers
avis de
-
9,3
Points positifs : Crew was very accommodating of my needs.
Points négatifs : The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great.
avis de
-
10,0
Points positifs : Seats and crew are the best
Points négatifs : Flight time, also business class was almost empty, if I received an email I would have bet for upgrade
avis de
-
9,6
Points négatifs : more movie choices
avis de
-
8,6
Points négatifs : Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual.
avis de
-
6,5
Points positifs : Crew was friendly, flight was relatively empty so comfortable.
Points négatifs : The flight was delayed two hours... three and a half separate times. Finally left around 7 hours late.
avis de
-
2,0
One of the worst services i’ve ever experienced
Points positifs : The thing that i could come back home
Points négatifs : The attendants missed me in every serving including meal and giving out documentation forms. No idea how to skip passengers within their sight...
avis de
-
4,3
Points positifs : Boarding was very slow. Check in was also slow
avis de
-
4,0
Points positifs : I liked the time and care that they took to help those that needed assistance.
Points négatifs : In Tbilisi boarding was delayed and there was no information about the delay. The gate wasn’t even announced until the expected boarding time.
avis de
-
7,6
Points positifs : TV screens on every seat
Points négatifs : Food
avis de
-
8,0
Points négatifs : Food.
avis de
-
8,4
Points positifs : Crew were super friendly; food was very good - had trouble choosing options. This was in reference to business class.
Points négatifs : We were on a 757, flying business class. Is not a proper flat bed option; and being 6’4” struggled on finding a position in which I could sleep in.
avis de
-
9,6
Points positifs : Friendly staff, business class upgrade.
Points négatifs : No priority boarding at the Lufthansa lounge.
avis de
-
10,0
Points positifs : Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.
avis de
-
7,0
Points positifs : The plane was clean and we arrived early.
Points négatifs : Service of food and drinks was very disorderly.
avis de
-
8,0
Points positifs : Excellent flight attendants and customer service
Points négatifs : Informing travelers that flight was late.
avis de
-
7,6
Points positifs : Good service
Points négatifs : No individual entertainment system
avis de
-
4,6
Points négatifs : There was no personal entertainment system nor USB port for charging.
avis de
-
8,0
Points positifs : Little snacks, USB ports, clean
Points négatifs : Video and music are kinda out of date
avis de
-
2,0
Points négatifs : Luggage didn’t arrive and it will arrive tomorrow or next day Horrible experience,flight was delayed one hour but they promised my luggage would arrive.Shame on them
avis de
-
5,0
6 hours late with no explanation
Points positifs : The plane was nice.
Points négatifs : 6 hours late. No explanation. No apology from any Air Astana employee.
avis de
-
10,0
Points positifs : I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable.
avis de
-
9,0
Points positifs : Flight was punctual. While the crew did their job, they didn't seem as friendly as usual with Air Astana.
Points négatifs : The Boeing 757 is a narrow cramped aircraft for such along flight. It would be good to have an aircraft with not so narrow seats, such as the A320 or A321 or B767 on longer routes. No boarding announcement at Almaty - they just opened the door and you had to "know" that it was time to board.
avis de
-
9,6
Points positifs : The chairs were comfortable and the Chicken dish was delicious.
Points négatifs : Boarding the plane was hectic and unorganized.
avis de
-
7,6
Great flight but needs more creature comforts
Points positifs : The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.
avis de
-
10,0
Points négatifs : Delay from Almaty to Aktau about 1hr. Other perfact
avis de
-
10,0
Crew
Points positifs : Service
avis de
-
4,6
Flight attendants need to be more attentive
Points positifs : Price Travel kit
Points négatifs : The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.
avis de
-
6,6
Flight attendants need to be more attentive
Points positifs : Price Travel Kit Relatively new aircrafts
Points négatifs : I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.
avis de
-
2,0
Points négatifs : Flight delay and can't feedback the problem
avis de
-
8,8
Pilots did an amazing job
Points positifs : Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Points négatifs : Absolutely full place, slow boarding.
avis de
-
7,6
Good pilots and crew.
Points positifs : Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly.
Points négatifs : Don't like boarding by bus.
avis de
-
6,0
getting better
Points positifs : Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled.
Points négatifs : check in counters
avis de
-
10,0avis de
-
8,6
Points positifs : Everything was fairly comfortable. Staff was friendly and attentive.
Points négatifs : The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.
avis de
-
8,6
Legroom
Points positifs : Thank you for having enough legroom for someone taller. Makes life much easier
Points négatifs : Weather delays, however nothing anyone can do about that
avis de
-
8,6
Points positifs : Flight attendants were really warm welcoming and benevolent. Food and drinks are good
avis de
-
8,8
Points positifs : Punctual, comfortable.
Points négatifs : The transfer from international to domestic flights is not well signposted. It's also odd that even though it's the same building, you have to go outside, walk some minutes and then go back inside. At that time of the year it was quite cold outside!
avis de
-
8,8
Points positifs : Punctual, comfortable, good service on-board.
Points négatifs : Like Astana Airport, the domestic to international transfer at Almaty is also not well signposted and even though it's the same building, requires going outside in the cold and then back inside. Also Almaty Airport is crowded, the toilets are poor and it really needs to be refreshed. Air Astana is a great airline but is really let down by the poor transfers at both Astana and Almaty.
avis de
-
7,6
Points positifs : Flight was on time. Good food.
Points négatifs : Flight timing in the middle of the night was horrible. While the seat would have been fine for a day-time flight, it was most uncomfortable to try and sleep in for an overnight flight. What made it worse that the man sitting next to me spilled over into my area.
avis de
-
4,3
Look at scat as an option next time
Points positifs : Crew was great
Points négatifs : No legroom or entertainment
avis de
-
3,6
Look at other more comfort options
Points positifs : Good legroom.
Points négatifs : Boeing 757. 1 movie on overhead screen.no power to charge devices
avis de
-
5,0
Terrible ground services
Points positifs : Crew
Points négatifs : Lack of communication when flight was delayed. No communication at all.
avis de
-
6,0
Points négatifs : Turbukence...terrible..
avis de
-
10,0
One of the best airlines I've been on
Points positifs : The crew was extremely pleasant. We received real food with real silverware. The seats were comfortable. I like the little cute bags filled with an eye mask, earplugs, toothbrush and even socks!
Points négatifs : Push come to shove I would say the entertainment system needs to be updated since there was no individual tvs.
avis de
-
2,6
Discrimination services
Points positifs : Check in ok
Points négatifs : Gate agent said the plane is full and dint look to change my seat but turns out a lot of seats on the plane Flight attendant said no to me to change seat but yes to another Russian speaking pessager! Overall, a bad experience with 49 minutes delayed flight!
avis de
-
10,0
Points positifs : It is very nice
avis de
-
10,0
Points positifs : It was a short flight so not much to say. Crew was attentive to passengers and polite.
avis de
-
4,3
Points négatifs : The flight was nearly 5 hours delayed with no explanation why or compensation.
avis de
-
10,0
nice short flight
Points positifs : Gave us a hot snack sandwich and drink for a short less than 2 hour flight.
avis de
-
8,0
nice flight
Points positifs : Hot towel, candy, nice flight attendants.
avis de
-
9,0
Points positifs : The flight was on time, the plane was new, the crew was polite.
Points négatifs : Nothing really.
avis de
-
3,6
Points négatifs : The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana.
avis de
-
7,6
Points positifs : Decent food. Direct flight. Good plane.
avis de
-
9,6
Points positifs : Empty plane.
Points négatifs : Ran out of Sauerbraten.
avis de
-
9,6
Points positifs : Plenty of leg room therefore comfort on the plane. The staff were courteous and helpful.
Points négatifs : The selection of movies seemed on the whole dated.
avis de
-
6,3
A 50/50 experience
Points positifs : The first leg from Bangkok to Almaty was amazing. A great crew, a nice airplane and overall a nice flight in economy.
Points négatifs : The second leg was the total opposite. An old plane and a less than ideal flight. That airplane has to be taken out of service or upgraded. Its like we were flying on a plane that hadn't been upgraded since the day they bought it 30 years ago.
avis de
-
7,0
Safe and efficient
Points positifs : Good ground handling staff that dealt with my special baggage requests well. Clean new plane. Pre-departure beverages even in economy class.
Points négatifs : No service offered. No drinks, nothing. Admittedly it was only a 35 minute flight but at least water would have been nice in-flight.
avis de
-
10,0
Points positifs : NA
Points négatifs : NA
avis de
-
9,3
Points positifs : Crew was very accommodating of my needs.
Points négatifs : The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great.
avis de
-
10,0
Points positifs : Seats and crew are the best
Points négatifs : Flight time, also business class was almost empty, if I received an email I would have bet for upgrade
avis de
-
9,6
Points négatifs : more movie choices
avis de
-
8,6
Points négatifs : Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual.
avis de
-
9,6
Points positifs : Friendly staff, business class upgrade.
Points négatifs : No priority boarding at the Lufthansa lounge.
avis de
-
10,0
Points positifs : Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.
avis de
-
10,0
Points positifs : I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable.
avis de
-
9,0
Points positifs : Flight was punctual. While the crew did their job, they didn't seem as friendly as usual with Air Astana.
Points négatifs : The Boeing 757 is a narrow cramped aircraft for such along flight. It would be good to have an aircraft with not so narrow seats, such as the A320 or A321 or B767 on longer routes. No boarding announcement at Almaty - they just opened the door and you had to "know" that it was time to board.
avis de
-
9,6
Points positifs : The chairs were comfortable and the Chicken dish was delicious.
Points négatifs : Boarding the plane was hectic and unorganized.
avis de
-
10,0
Points négatifs : Delay from Almaty to Aktau about 1hr. Other perfact
avis de
-
10,0
Crew
Points positifs : Service
avis de
-
8,8
Pilots did an amazing job
Points positifs : Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Points négatifs : Absolutely full place, slow boarding.
avis de
-
10,0avis de
-
8,6
Points positifs : Everything was fairly comfortable. Staff was friendly and attentive.
Points négatifs : The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.
avis de
-
8,6
Legroom
Points positifs : Thank you for having enough legroom for someone taller. Makes life much easier
Points négatifs : Weather delays, however nothing anyone can do about that
avis de
-
8,6
Points positifs : Flight attendants were really warm welcoming and benevolent. Food and drinks are good
avis de
-
8,8
Points positifs : Punctual, comfortable.
Points négatifs : The transfer from international to domestic flights is not well signposted. It's also odd that even though it's the same building, you have to go outside, walk some minutes and then go back inside. At that time of the year it was quite cold outside!
avis de
-
8,8
Points positifs : Punctual, comfortable, good service on-board.
Points négatifs : Like Astana Airport, the domestic to international transfer at Almaty is also not well signposted and even though it's the same building, requires going outside in the cold and then back inside. Also Almaty Airport is crowded, the toilets are poor and it really needs to be refreshed. Air Astana is a great airline but is really let down by the poor transfers at both Astana and Almaty.
avis de
-
10,0
One of the best airlines I've been on
Points positifs : The crew was extremely pleasant. We received real food with real silverware. The seats were comfortable. I like the little cute bags filled with an eye mask, earplugs, toothbrush and even socks!
Points négatifs : Push come to shove I would say the entertainment system needs to be updated since there was no individual tvs.
avis de
-
10,0
Points positifs : It is very nice
avis de
-
10,0
Points positifs : It was a short flight so not much to say. Crew was attentive to passengers and polite.
avis de
-
10,0
nice short flight
Points positifs : Gave us a hot snack sandwich and drink for a short less than 2 hour flight.
avis de
-
9,0
Points positifs : The flight was on time, the plane was new, the crew was polite.
Points négatifs : Nothing really.
avis de
-
9,6
Points positifs : Empty plane.
Points négatifs : Ran out of Sauerbraten.
avis de
-
9,6
Points positifs : Plenty of leg room therefore comfort on the plane. The staff were courteous and helpful.
Points négatifs : The selection of movies seemed on the whole dated.
avis de
-
7,3
Cost effective flight back from Kazakhstan
Points positifs : New plane, comfortable, good food and attentive crew.
Points négatifs : Airport in Kazakhstan is very basic - dead when you are stuck for 7 hours overnight.
avis de
-
7,6
Points positifs : TV screens on every seat
Points négatifs : Food
avis de
-
8,0
Points négatifs : Food.
avis de
-
8,4
Points positifs : Crew were super friendly; food was very good - had trouble choosing options. This was in reference to business class.
Points négatifs : We were on a 757, flying business class. Is not a proper flat bed option; and being 6’4” struggled on finding a position in which I could sleep in.
avis de
-
7,0
Points positifs : The plane was clean and we arrived early.
Points négatifs : Service of food and drinks was very disorderly.
avis de
-
8,0
Points positifs : Excellent flight attendants and customer service
Points négatifs : Informing travelers that flight was late.
avis de
-
7,6
Points positifs : Good service
Points négatifs : No individual entertainment system
avis de
-
8,0
Points positifs : Little snacks, USB ports, clean
Points négatifs : Video and music are kinda out of date
avis de
-
7,6
Great flight but needs more creature comforts
Points positifs : The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.
avis de
-
6,6
Flight attendants need to be more attentive
Points positifs : Price Travel Kit Relatively new aircrafts
Points négatifs : I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.
avis de
-
7,6
Good pilots and crew.
Points positifs : Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly.
Points négatifs : Don't like boarding by bus.
avis de
-
7,6
Points positifs : Flight was on time. Good food.
Points négatifs : Flight timing in the middle of the night was horrible. While the seat would have been fine for a day-time flight, it was most uncomfortable to try and sleep in for an overnight flight. What made it worse that the man sitting next to me spilled over into my area.
avis de
-
8,0
nice flight
Points positifs : Hot towel, candy, nice flight attendants.
avis de
-
7,6
Points positifs : Decent food. Direct flight. Good plane.
avis de
-
7,0
Safe and efficient
Points positifs : Good ground handling staff that dealt with my special baggage requests well. Clean new plane. Pre-departure beverages even in economy class.
Points négatifs : No service offered. No drinks, nothing. Admittedly it was only a 35 minute flight but at least water would have been nice in-flight.
avis de
-
4,0
Points positifs : The trip was very short.
Points négatifs : Providing a savory snack to the passengers
avis de
-
6,5
Points positifs : Crew was friendly, flight was relatively empty so comfortable.
Points négatifs : The flight was delayed two hours... three and a half separate times. Finally left around 7 hours late.
avis de
-
2,0
One of the worst services i’ve ever experienced
Points positifs : The thing that i could come back home
Points négatifs : The attendants missed me in every serving including meal and giving out documentation forms. No idea how to skip passengers within their sight...
avis de
-
4,3
Points positifs : Boarding was very slow. Check in was also slow
avis de
-
4,0
Points positifs : I liked the time and care that they took to help those that needed assistance.
Points négatifs : In Tbilisi boarding was delayed and there was no information about the delay. The gate wasn’t even announced until the expected boarding time.
avis de
-
4,6
Points négatifs : There was no personal entertainment system nor USB port for charging.
avis de
-
2,0
Points négatifs : Luggage didn’t arrive and it will arrive tomorrow or next day Horrible experience,flight was delayed one hour but they promised my luggage would arrive.Shame on them
avis de
-
5,0
6 hours late with no explanation
Points positifs : The plane was nice.
Points négatifs : 6 hours late. No explanation. No apology from any Air Astana employee.
avis de
-
4,6
Flight attendants need to be more attentive
Points positifs : Price Travel kit
Points négatifs : The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.
avis de
-
2,0
Points négatifs : Flight delay and can't feedback the problem
avis de
-
6,0
getting better
Points positifs : Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled.
Points négatifs : check in counters
avis de
-
4,3
Look at scat as an option next time
Points positifs : Crew was great
Points négatifs : No legroom or entertainment
avis de
-
3,6
Look at other more comfort options
Points positifs : Good legroom.
Points négatifs : Boeing 757. 1 movie on overhead screen.no power to charge devices
avis de
-
5,0
Terrible ground services
Points positifs : Crew
Points négatifs : Lack of communication when flight was delayed. No communication at all.
avis de
-
6,0
Points négatifs : Turbukence...terrible..
avis de
-
2,6
Discrimination services
Points positifs : Check in ok
Points négatifs : Gate agent said the plane is full and dint look to change my seat but turns out a lot of seats on the plane Flight attendant said no to me to change seat but yes to another Russian speaking pessager! Overall, a bad experience with 49 minutes delayed flight!
avis de
-
4,3
Points négatifs : The flight was nearly 5 hours delayed with no explanation why or compensation.
avis de
-
3,6
Points négatifs : The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana.
avis de
-
6,3
A 50/50 experience
Points positifs : The first leg from Bangkok to Almaty was amazing. A great crew, a nice airplane and overall a nice flight in economy.
Points négatifs : The second leg was the total opposite. An old plane and a less than ideal flight. That airplane has to be taken out of service or upgraded. Its like we were flying on a plane that hadn't been upgraded since the day they bought it 30 years ago.
avis de
Statut du vol
Itinéraires proposés par Air Astana
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
7151
Almaty
ALA
Semeï
PLX
7324
Taraz
DMB
Nur-Sultan
TSE
7323
Nur-Sultan
TSE
Taraz
DMB
7351
Nur-Sultan
TSE
Semeï
PLX
7062
Nur-Sultan
TSE
Almaty
ALA
621
Almaty
ALA
Nur-Sultan
TSE
7168
Oural
URA
Almaty
ALA
931
Almaty
ALA
Bangkok
BKK
7105
Almaty
ALA
Chymkent
CIT
875
Almaty
ALA
Moscou
DME
7121
Almaty
ALA
Karaganda
KGF
7131
Almaty
ALA
Pavlodar
PWQ
7167
Almaty
ALA
Oural
URA
932
Bangkok
BKK
Almaty
ALA
7106
Chymkent
CIT
Almaty
ALA
7328
Chymkent
CIT
Nur-Sultan
TSE
922
Francfort
FRA
Nur-Sultan
TSE
7122
Karaganda
KGF
Almaty
ALA
7342
Kostanay
KSN
Nur-Sultan
TSE
7352
Semeï
PLX
Nur-Sultan
TSE
7132
Pavlodar
PWQ
Almaty
ALA
7312
Pavlodar
PWQ
Nur-Sultan
TSE
7327
Nur-Sultan
TSE
Chymkent
CIT
921
Nur-Sultan
TSE
Francfort
FRA
7341
Nur-Sultan
TSE
Kostanay
KSN
7311
Nur-Sultan
TSE
Pavlodar
PWQ
7901
Nur-Sultan
TSE
Moscou
ZIA
7902
Moscou
ZIA
Nur-Sultan
TSE
876
Moscou
DME
Almaty
ALA
7152
Semeï
PLX
Almaty
ALA
7145
Almaty
ALA
Taraz
DMB
7146
Taraz
DMB
Almaty
ALA
984
Atyrau
GUW
Nur-Sultan
TSE
983
Nur-Sultan
TSE
Atyrau
GUW
977
Nur-Sultan
TSE
Aktobe
AKX
345
Nur-Sultan
TSE
Ust Kamenogorsk
UKK
346
Ust Kamenogorsk
UKK
Nur-Sultan
TSE
904
Amsterdam
AMS
Atyrau
GUW
903
Atyrau
GUW
Amsterdam
AMS
314
Aktau
SCO
Nur-Sultan
TSE
313
Nur-Sultan
TSE
Aktau
SCO
978
Aktobe
AKX
Nur-Sultan
TSE
132
Douchanbé
DYU
Almaty
ALA
979
Nur-Sultan
TSE
Oural
URA
980
Oural
URA
Nur-Sultan
TSE
124
Tachkent
TAS
Nur-Sultan
TSE
123
Nur-Sultan
TSE
Tachkent
TAS
129
Almaty
ALA
Tachkent
TAS
130
Tachkent
TAS
Almaty
ALA
301
Almaty
ALA
Ust Kamenogorsk
UKK
302
Ust Kamenogorsk
UKK
Almaty
ALA
558
Charm el-Cheikh
SSH
Nur-Sultan
TSE
557
Nur-Sultan
TSE
Charm el-Cheikh
SSH
948
Francfort
FRA
Atyrau
GUW
947
Atyrau
GUW
Francfort
FRA
406
Kyiv
KBP
Almaty
ALA
553
Almaty
ALA
Charm el-Cheikh
SSH
218
Novossibirsk
OVB
Nur-Sultan
TSE
217
Nur-Sultan
TSE
Novossibirsk
OVB
131
Almaty
ALA
Douchanbé
DYU
111
Almaty
ALA
Bakou
GYD
112
Bakou
GYD
Almaty
ALA
929
Almaty
ALA
Hong Kong
HKG
930
Hong Kong
HKG
Almaty
ALA
874
Moscou
DME
Nur-Sultan
TSE
873
Nur-Sultan
TSE
Moscou
DME
139
Almaty
ALA
Tbilissi
TBS
140
Tbilissi
TBS
Almaty
ALA
272
Iekaterinbourg
SVX
Nur-Sultan
TSE
271
Nur-Sultan
TSE
Iekaterinbourg
SVX
877
Almaty
ALA
Atyrau
GUW
964
New Delhi
DEL
Almaty
ALA
878
Atyrau
GUW
Almaty
ALA
109
Almaty
ALA
Bichkek
FRU
110
Bichkek
FRU
Almaty
ALA
907
Almaty
ALA
New Delhi
DEL
911
Almaty
ALA
Istanbul
IST
912
Istanbul
IST
Almaty
ALA
334
Kzyl-Orda
KZO
Nur-Sultan
TSE
333
Nur-Sultan
TSE
Kzyl-Orda
KZO
860
Aktau
SCO
Almaty
ALA
918
Istanbul
IST
Nur-Sultan
TSE
917
Nur-Sultan
TSE
Istanbul
IST
959
Almaty
ALA
Séoul
ICN
938
Francfort
FRA
Oural
URA
287
Nur-Sultan
TSE
Ürümqi
URC
937
Oural
URA
Francfort
FRA
288
Ürümqi
URC
Nur-Sultan
TSE
210
Séoul
ICN
Nur-Sultan
TSE
209
Nur-Sultan
TSE
Séoul
ICN
405
Almaty
ALA
Kyiv
KBP
910
Séoul
ICN
Almaty
ALA
104
Kyiv
KBP
Nur-Sultan
TSE
554
Charm el-Cheikh
SSH
Almaty
ALA
103
Nur-Sultan
TSE
Kyiv
KBP
859
Almaty
ALA
Aktau
SCO
181
Atyrau
GUW
Aktau
SCO
182
Aktau
SCO
Atyrau
GUW
148
Saint-Pétersbourg
LED
Nur-Sultan
TSE
147
Nur-Sultan
TSE
Saint-Pétersbourg
LED
942
Londres
LHR
Nur-Sultan
TSE
120
Tbilissi
TBS
Nur-Sultan
TSE
941
Nur-Sultan
TSE
Londres
LHR
119
Nur-Sultan
TSE
Tbilissi
TBS
208
Dubaï
DXB
Nur-Sultan
TSE
207
Nur-Sultan
TSE
Dubaï
DXB
8640
Aktobe
AKX
Almaty
ALA
8630
Almaty
ALA
Aktobe
AKX
975
Almaty
ALA
Kzyl-Orda
KZO
976
Kzyl-Orda
KZO
Almaty
ALA
895
Almaty
ALA
Dubaï
DXB
896
Dubaï
DXB
Almaty
ALA
Meilleurs itinéraires de vol
Aéroports populaires desservis par Air Astana
- Aéroport Aéroport Intl d'Almaty (ALA)
- Aéroport Nur-Sultan Nursultan Nazarbayev Intl (TSE)
- Aéroport Atyraou (GUW)
- Aéroport Moscou-Domodedovo (DME)
- Aéroport Shimkent (CIT)
- Aéroport Ürümqi (Diwopu) (URC)
- Aéroport Istanbul (IST)
- Aéroport Tachkent Aéroport Intl de Tashkent (TAS)
- Aéroport New Delhi Indira Gandhi Intl (DEL)
- Aéroport Aktau Aqtan (Shevchenko) (SCO)
- Aéroport Bichkek Aéroport Intl de Manas (FRU)
- Aéroport Dubaï (DXB)
- Aéroport Saint-Pétersbourg Aéroport Intl Pulkovo (LED)
- Aéroport Kyiv Kiev Boryspil (KBP)
- Aéroport Francfort (FRA)
Coordonnées de Air Astana
- KC Code IATA
- +33 1 70 64 46 77 Appeler
- airastana.com Consulter
Présentation de Air Astana
Air Astana est la compagne porte-drapeau du Kazakhstan. Issue d’une joint-venture entre le gouvernement kazakhstanais et la société BAE systems, entreprise britannique spécialisée dans le domaine de la défense et de l’aérospatiale, Air Astana a commencé à opérer à partir de 2002.
La compagnie dessert aujourd’hui plus de 60 destinations aussi bien à l’intérieur du pays qu’à l’internationale, en particulier l’Asie, l’Europe et le Moyen-Orient. Elle opère à partir de ses deux hubs : l’aéroport international d’Almaty situé au sud du pays ainsi que l’aéroport international Noursoultan-Nazarbaïev au nord.
La flotte se compose de Boeing 767, 757, d’Airbus A320, A320neo, A321, A321neo, d’Embraer 190 et E190-E2. Tous les vols sont proposés en deux cabines, à savoir Economy et Affaire. Seuls les vols d’Astana vers Londres, Francfort et Paris proposent la classe Economy Sleeper qui permet de bénéficier de trois sièges garantis dans un espace privatif à l’avant de l’avion. Ces sièges se transforment ensuite en lit pour un plus grand confort. La classe Affaire permet de bénéficier sur les long-courriers d’un siège qui se rabat à l’horizontale tandis qu’une trousse de toilette des marques Christian Lacroix, Oscar de la Renta ou Furla sont offerts sur les moyens et long-courriers. Elle donne aussi une place particulière aux enfants puisque, pour les vols internationaux de plus de 3 h au départ du Kazakhstan, des kits de jeu correspondant à l’âge de l’enfant sont offerts ainsi que des menus spéciaux pour les repas.
La compagnie a signé des accords de partage de code avec une douzaine de compagnies internationales dont Air France, Lufthansa ou KLM ainsi que des accords de ligne avec une cinquantaine de transporteurs. Depuis 2014, elle est classée "4 étoiles" par Skytrax, organisme de notation du transport aérien international, ainsi que meilleure compagnie d’Asie Centrale et Inde.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.
