Trouvez des vols pas chers avec Air Astana

Points positifs : Everything was fairly comfortable. Staff was friendly and attentive.

Points négatifs : The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.

Legroom

Points positifs : Thank you for having enough legroom for someone taller. Makes life much easier

Points négatifs : Weather delays, however nothing anyone can do about that

Points positifs : Flight attendants were really warm welcoming and benevolent. Food and drinks are good

Points positifs : Punctual, comfortable.

Points négatifs : The transfer from international to domestic flights is not well signposted. It's also odd that even though it's the same building, you have to go outside, walk some minutes and then go back inside. At that time of the year it was quite cold outside!

Points positifs : Punctual, comfortable, good service on-board.

Points négatifs : Like Astana Airport, the domestic to international transfer at Almaty is also not well signposted and even though it's the same building, requires going outside in the cold and then back inside. Also Almaty Airport is crowded, the toilets are poor and it really needs to be refreshed. Air Astana is a great airline but is really let down by the poor transfers at both Astana and Almaty.