Avis des utilisateurs
Note globale
7,3
Bien
Basé sur 440 avis
Embarquement
7,6
Confort
7,4
Équipage
8,1
Divertissement
6,1
Repas
7,0
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Infos S7 Airlines
| Code IATA | S7 |
|---|---|
| Itinéraires | 463 |
| Itinéraire le plus populaire | Saint-Pétersbourg Aéroport Intl Pulkovo à Moscou-Domodedovo |
| Aéroports desservis | 143 |
| Aéroport le plus populaire | Moscou-Domodedovo |
Commentaires récents
Avis des clients
23
27
17
10
12
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8,8
Points positifs : My first time flying with S7 — very pleasantly surprised with the overall experience. I will definitely use S7 for domestic travel in Russia in the future.
Points négatifs : Seats a little cramped, but par for the course.
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5,3
Points négatifs : Delayed by 30 minutes on 1h flight is just way too much
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8,6
Points positifs : excellent crew, the commander of the ship made a nice soft landing, but for some reason water was dripping from the ceiling ... the flight attendant explained that it was condensation
Points négatifs : отлично,..
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7,0
Points négatifs : Small plane but got us to where we wanted to go
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4,8
Points négatifs : Baggage check in was delayed 3 hours stupid and unacceptable
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10,0
Points positifs : Everything was awesome. Thanks a lot nothing
Points négatifs : Nothing.
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4,3
Points positifs : Flight registration was smoothness.
Points négatifs : No charges in plane. No entertainment. Flight attendants ignored our request for a glass of water.
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5,3
Points positifs : The seats were nice.
Points négatifs : Having to pay for bags. It was not clear that we had to pay for bags when we purchased the tickets.
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9,0
Points positifs : Súper comfortable
Points négatifs : Entertaiment
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10,0
Points négatifs : Very efficient. They feed you even on a flight that’s less than 3 hours
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7,0
Points négatifs : Better care about passenger's fragile baggage
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7,6
Points positifs : Yes everything was very well)
Points négatifs : All is good
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5,0
Points négatifs : Airline charged for baggage even though I already paid for baggage to be included when making a booking on Kayak.
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2,0
Points positifs : Nothing
Points négatifs : Everything
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4,0
Terrible web. Service
Points négatifs : I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty
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6,6
Points positifs : Modern, efficient, friendly, and economical (good price)
Points négatifs : Very confusing regarding cost of checked bag, traveling with pet. Some airlines give option to select this ala carte on website and this seems most efficient way to make money for airline and make easy for customer. Please try this.
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7,6
Points positifs : Giving aisle seats to the tall people makes sense. Thank you.
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3,0
No service - S7 as usual
Points positifs : Nothing
Points négatifs : Rude personnel, junk food, no entertainment system — S7 at its best
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3,6
2 hours delay
Points positifs : Nothing
Points négatifs : Everything
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2,0
Worst flight experience i had in my life
Points négatifs : Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done
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9,3
Pretty good
Points positifs : Food The flight took less time than promised.
Points négatifs : Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.
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2,0
Embarrassing
Points positifs : Nothing
Points négatifs : Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.
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2,0
Depressed
Points positifs : Nothing good
Points négatifs : Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.
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8,0
Points positifs : Staff
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10,0
Points négatifs : Luggage is to pricey .
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2,0
Points négatifs : I missed the flight and no flight and no flight for 3 days . I need to cancel thdvtighg on Aug. 6 fromStratopol to Moscow
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10,0
Very nice airline! I will use it again!
Points positifs : Very nice food and service! Flight attendants pay attention to any requests.
Points négatifs : Nothing
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6,3
Points positifs : Good new and clean airplane. Good meal
Points négatifs : Boarding was poor
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2,0
Points positifs : Nothing
Points négatifs : They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan
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4,3
It was whatever
Points positifs : Plane arrived on time with my luggage.
Points négatifs : Plane was older. No entertainment but did not care. Seats not ergonomically comfortable. My knees almost touched the seat in front of me. I’m 5’6”. Even worse when seat is reclined. Forget about trying to exit to the aisle when this happens.
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10,0
Points positifs : Good and organized airline
Points négatifs : Nothing
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2,0
Points négatifs : I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi...
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5,0
Points négatifs : S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them.
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10,0
Points positifs : The attendants were Very Gracious
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8,0
Got what I expected
Points positifs : Everything was smooth and on time
Points négatifs : Price was too high but I waited til the last minute
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9,0
Comfortable flight on S7
Points positifs : On time arrival in Moscow
Points négatifs : Didn’t like boarding up a ramp in the mid day heat
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8,0
Difficult to get the boarding pass since very limited English speaker
Points positifs : Overall
Points négatifs : Limited crew who sling another language
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7,6
No entertainment offered or food wanted
Points positifs : Plane was new, crew pleasant and flight easy
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7,6
Exceeded expectations
Points positifs : Good service, organized, really good food, comfortable seats.
Points négatifs : Bad baggage policy. No entertainment.
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7,0
Fine
Points positifs : Everything was fast.
Points négatifs : The plane was a bit cramped.
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2,0
Poor information
Points négatifs : S7 didn't send any conformation or information about my flight. I missed one of them in order of that.
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2,0
I missed the flight and was offered no credit for it
Points négatifs : There was no S7 rep in Berlin Tegel airport and the agents in Frankfurt did not respond. So my son had to call us in the US to take care of the problem. We got hold of the agent through a US number, but no solution was offered other than simply buying a new ticket for a not so good price. I ended up getting no credit whatsoever and buying a new ticket on Finnair because the S7 offered a new ticket for two days later than the day on which they described event took place.
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0,0
Terrible customer service
Points positifs : nothing
Points négatifs : Our son missed the outbound flight from Berlin, Germany, to St. Petersburg, Russia. The airline does not have any representation in Germany except in Frankfurt. He could not get hold of them by phone from Berlin, so we had to call from the United States. It turned out that we could not call S7 directly at all - instead we had to call Vyama. They told us that by missing the outbound flight, he also missed the inbound flight. Therefore, we had to buy a new ticket and pay whole price again for the flight two days later. This is not the practice that is used by other companies - which offer at least some credit.
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6,0
Points négatifs : Задержали рейс более чем на 2 часа. Посадка была плохая.
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3,6
Worst meal I've had on a plane
Points positifs : The flight was smooth, and the flight attendants were hardworking and attentive.
Points négatifs : The meals smelled so bad when the trolley went past that I actually thought it was a problem with the toilets. A roll, a slice of brown bread, no butter, a packet of ketchup, and a yellow jelly/jello with tiny pieces of canned pineapple suspended. The main course featured rice that somehow managed to be dry and overcooked at the same time, and a flavorless chicken patty. Our flight was nearly four hours late taking off, because the incoming flight required a replacement aircraft. We were promised a complimentary drink that never appeared. No entertainment on a four-hour flight, which is standard.
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4,6
Points négatifs : I didn't like that the air company charged me additional $70 for bagadge.
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7,3
Points positifs : All on time as expected
Points négatifs : Could not check in online for utair
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7,3
OK, in fact
Points positifs : decent leg room good food
Points négatifs : plane too hot
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5,6
A pretty good flight
Points positifs : On time, no issues
Points négatifs : No entertainment ,
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2,0
Points négatifs : Company change me for1bag drop off on way back from Voronezh to Mockow 35.7$ USA. Ticket was purchasing with 1bag including. I would like to have my money back
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9,3
A solid flight.
Points positifs : Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight.
Points négatifs : Nothing to dislike for a 2 hour flight.
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5,0
Strictly necessary and nothing more
Points positifs : Food Cabin crew's attention to children (even though it wasnot the case in a whole, see below) Impressing crew size - all very tall :))
Points négatifs : Definitely missed some friendliness from the cabin crew, even though they were professional, just some kind words would not hurt
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10,0
Points négatifs : Flight was on time
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3,0
Points négatifs : Pay a lot for check in luggage. No onboard entertainment
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3,6
S7 is the worst airline with horrible rules and no customer service.
Points positifs : good crew, food was ok
Points négatifs : no customer service, horrible rules, not organized at the gate and at check in. Will never fly s7 again.
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8,0
Nice plane and crew
Points positifs : The crew was very friendly and attentive. They made me feel welcome.
Points négatifs : They waited on the other 3 people before me in Business class so the beef option was not available when it was my turn to be asked. I chose the fish and it was very very dry. The potatoes were dry too. The cake tasted old. I was disappointed with the food on this flight.
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7,3
Points positifs : Clean and efficient service. Smooth comfortable flight.
Points négatifs : Only being allowed one carry on item. My new luggage was stained by something.
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8,6
Points positifs : Excellent service
Points négatifs : Delayed departure.
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9,2
Unexpectedly nice flight
Points positifs : Great-looking, efficient and pleasant stewardesses.
Points négatifs : Everything went well, thank you!
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8,6
Cancelled first flight with unacceptable replacement
Points positifs : Late boarding but otherwise good
Points négatifs : Cancelled flight and replaced it with a flight 24 hours earlier but would not work due to visa requirements.
avis de
Statut du vol
Itinéraires proposés par S7 Airlines
Aéroports populaires desservis par S7 Airlines
- Aéroport Moscou-Domodedovo (DME)
- Aéroport Novossibirsk-Tolmatchevo (OVB)
- Aéroport Saint-Pétersbourg Aéroport Intl Pulkovo (LED)
- Aéroport Aéroport Intl de Sotchi (AER)
- Aéroport Simferopol (SIP)
- Aéroport Krasnodar (KRR)
- Aéroport Irkoutsk (IKT)
- Aéroport Vladivostok (VVO)
- Aéroport Krasnojarsk (KJA)
- Aéroport Kazan (KZN)
- Aéroport Aéroport Intl de Samara (KUF)
- Aéroport Oufa (UFA)
- Aéroport Ekaterinburg (SVX)
- Aéroport Anapa (AAQ)
- Aéroport Omsk (OMS)
Coordonnées de S7 Airlines
- S7 Code IATA
- +7 495 777 99 99 Appeler
- s7.ru Consulter
Présentation de S7 Airlines
S7 Airlines est une compagnie aérienne régionale russe qui propose des vols domestiques et internationaux depuis ses deux hubs, à l’aéroport Domodedovo de Moscou et à l’aéroport Novosibirsk-Tolmachevo de la ville d’Ob. Surtout ancrée sur le territoire russe, elle dessert un peu moins de cent destinations en vols régionaux, mais, grâce à des accords de "partage de code" avec d’autres compagnies comme British Airways et Qatar Airways, elle propose aussi des destinations en Asie et en Europe.
Sur tous les vols de S7 Airlines, il est possible d’opter pour une véritable Business Class de grande qualité, dans un espace entièrement séparé du reste de l’équipage, avec des toilettes et une salle d’eau également privées. Les fauteuils possèdent des repose-pieds et des appuie-têtes réglables sur plusieurs positions, et peuvent être inclinés pour varier les envies et les activités.
Peu importe votre classe de cabine, le service gastronomique proposera des repas extrêmement variés, adaptés à tous les régimes alimentaires et les goûts culinaires, cuisinés avec des produits frais, allant des plats sans gluten aux plats végans. Pour la Business Class, le menu est inventé par des chefs pour offrir des repas équilibrés et des mets sophistiqués.
S7 Airlines permet, peu importe les classes de cabine ou la durée du vol, d’enregistrer un bagage en soute de 23 kg maximum et d’amener un bagage cabine d’un poids n’excédant pas 10 kg. Si vous désirez emporter davantage de bagages, vous pouvez opter pour l’Economy Flex qui vous permet de ne pas payer de frais supplémentaires sur les dépassements de poids.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.