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5 meilleures compagnies proposant des vols pour Long Beach Aéroport de Long Beach (Daugherty Field)

Les notes se basent sur les avis des utilisateurs KAYAK
Virgin AtlanticNote générale basée sur 1587 avis
Avis sur la compagnie

Rien à dire pour un volt de petit trajet

En savoir plus sur Virgin Atlantic

Rien à dire pour un volt de petit trajet

Les fauteuils beaucoup trop étroit, pour une personne musclé. Aussi n'on les hôtesses on était formidable avec nous ,encore un grand merci

Places réservées sur kayak avec option grande place . Non respecté. Confort abominable sur le vol retour. Vol de départ annulé cause Covid seulement quelques heures avant le départ. Incertitude pour un vol de replacement, finalement obtenu 12 heures après . Merci kayak: plus jamais chez vous.

Personnel très professionnelle et à l’écoute des besoins des passagers. Repas assez bien, surtout salade fraîche. Proposition de plats aux légumes pourrait améliorer l’expérience pour les personnes qui ne mangent pas de pâtes. Globalement tout s’est très bien passé.

Un enregistrement compliqué comme à l aller. Un passager n'avait pas d attribution du e ticket par la compagnie. Pas de check in en ligne possible . Personnel un peu désorganisé

Points négatifs : "Food"
Points positifs : "The food was good. The lane was comfortable"
Points négatifs : "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Points positifs : "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Points positifs : "Crew was attentive."
Points négatifs : "Tiny, uncomfortable seats with warn cushions."
Points positifs : "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."
Points positifs : "The flight was so delayed I missed my connecting flight to jfk."
Points négatifs : "The flight was so delayed I missed my connecting flight to jfk."
Points positifs : "Crew were wonderful when I was nauseous from turbulence"
Points négatifs : "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."
Points positifs : "Food was very good"
Points négatifs : "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"
Points positifs : "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Points négatifs : "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."
Points positifs : "Food was great. Friendly stas staff."
Points négatifs : "LAX AIRPORT signage leaves something to be desired. Nothing to do with airline."
Points négatifs : "Seats were tight."
Points positifs : "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Points négatifs : "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."
Points positifs : "Crew were great"
Points négatifs : "Uncomfortable to sit for eight hours"
Points négatifs : "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"
Points positifs : "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Points négatifs : "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."
Points positifs : "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."
Points négatifs : "I have nothing but praise."
Points négatifs : "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."
Points positifs : "Great crew, easy boarding, comfortable enough flight"
Points négatifs : "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"
Points négatifs : "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"
Points positifs : "Quality of service was good in the plane"
Points négatifs : "Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in"
Points positifs : "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Points positifs : "Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew"
Points négatifs : "Old entertainment system Although the seats can be turned into a bed they don't fully recline"
Points positifs : "We paid extra for more legroom and it was totally worth it."
Points négatifs : "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."
Points positifs : "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Points négatifs : "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"
Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"
Points positifs : "The enforcement of the quiet time to sleep on the flight. The excellent meals. The quality of the entertainment system."
Points positifs : "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."
Points positifs : "Great service outstanding staff"
Points négatifs : "Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months"
Points positifs : "comfort, entertainment, food"
Points négatifs : "nothing"
Points positifs : "The crew where very attentive and helpful."
Points négatifs : "The ticket agent was anal about 1-2 kgs for our checked luggage and even weighed our carry on luggage...which no agent had done on our entire trip from atlanta to melb. Seemed pointless and a hassle for 1-2 kgs."
Points positifs : "I liked the food and refreshments and the on flight entertainment was good.."
Points négatifs : "I didn't like the boarding process.every other flight I've been on they board plane by rows.on this flight everyone was boarding at same time which was annoying and held up the boarding process.."
Points négatifs : "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."
Points positifs : "Staff was friendly and welcoming."
Points négatifs : "There was nothing not to like."
Points positifs : "very incompetent crew carrying out orders for a very cheap airline."
Points négatifs : "There was nothing to like, attendants were rude, seating was horrible, No room, no snacks, counter persons were even worse, tried to contact virgin australia over 12 times for booking confirm and itinerary, no replies ever, none from HQ in Brisbane. Virgin has NO customer service whatsoever, all they want is to take your money online and do nothing for paying customers. "Paying Customer", remember who we are??? The ones that pay for the worst service in the world. Well done Richard Branson!!"
Points positifs : "The boarding and the overall flight experience was quite good."
Points négatifs : "There were movie options such as Sully and Deepwater Horizon, which I think are unsuitable for flights. Overall, the movie options could have had more variety."
Points positifs : "Nothing"
Points négatifs : "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"
Points positifs : "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Points négatifs : "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."
Points positifs : "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"
Points positifs : "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Points négatifs : "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."
Points positifs : "The crew left my breakfast in the sear next to me because I was asleep (unfortunately i didn't notice till I started to disembark...)"
Points négatifs : "I couldn't get comfortable enough to sleep very well, even though I was in a window seat (which I can normally lean on)."
Points positifs : "Friendly crew and good food"
Points négatifs : "Nothing"
Points positifs : "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."
Points positifs : "Not much not to like about this experience except for cramped seating in coach."
Points positifs : "Entertainment was okay, flight crew was nice"
Points négatifs : "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."

Écran ne fonctionnait pas …. Pas d’alternative

Température de la ventilation très basse.

Vol à l'heure. Personnel aimable. Repas corrects. J'ai pu choisir une place confortable moyennant un prix correct. Divertissements limités que écran individuel. Plutôt content du voyage avec cette compagnie

Repas disponibilité du personnel confort d’installation ponctualité



Je suis un Franco Americain de 63 ans residant aux US depuis 38+ ans. Apparement mon retour vers Miami a ete booké sans baggage !!!??? De toute evidence une grossiere et innacceptable erreur !!! Comment puis rentrer chez moi sans bagagge ??? Imaginez ma surprise quand Air France m'a informé au "checkin" que mon billet de retOur n'incluait pas un baggage et a refusé de me laisser embarquer avec ma valise de 21 kilos si je ne payais pas un " suplement de €60. A €960+ ce billet ne qualifie pas particulierement de billet "discount"!!!??? Pour compliquer les choses encore un peu plus suite a un traumatisant vol de picpokets dans le metro parisien qq jours avant mon retour je n'avais plus de carte bancaire. Depuis presque 40 ans de voyages entre mes 2 pays je n'ai jamais eu une experience plus desagreable et humiliante dans un aeroport. De retour en Floride a la maison je suis stressé triste humilié et terriblement deçu par ce dernier jour dans ma ville lumiere de naissance.

Points positifs : "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Points négatifs : "La Nourriture, le personnel, le confort."
Points positifs : "Seats were good"
Points négatifs : "Flight was delayed on both ends"
Points positifs : "Great service"
Points négatifs : "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Points négatifs : "Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now."
Points positifs : "Entertainment. Flight attendants. Food"
Points positifs : "The crew did their best to deal with delay."
Points négatifs : "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."
Points positifs : "No problems. Service was great and we got there slightly faster than anticipated"
Points négatifs : "Flight duration but that’s impossible to change so other than that nothing :)"
Points positifs : "Crew was really nice."
Points négatifs : "My first flight was delay because of that I lost my second flight."
Points négatifs : "Everything was great"
Points positifs : "Flight was smooth"
Points négatifs : "More leg room"
Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"
Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"
Points négatifs : "Tout"
Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"
Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."
Points positifs : "I have flown with Delta for a number of trips now. I seem to receive middle seat allocations even with the freqent flyers partnership with Virgin Velosity program shared."
Points négatifs : "My seat allocation."
Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"
Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."
Points positifs : "Food &entertainment"
Points négatifs : "Mechanical problems flight delayed 2 1/2 hours"
Points positifs : "quick and efficient"
Points négatifs : "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."
Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Points positifs : "Snacks and drinks and movies on point."
Points négatifs : "No cheese its."
Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"
Points positifs : "Nope"
Points négatifs : "They my flight"
Points positifs : "It was quick"
Points négatifs : "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"
Points positifs : "Crew was nice and the boarding process was smooth, wwe did depart late, but we arrived in plenty of time to make my connection."
Points négatifs : "Leave on time"
Points positifs : "The entire crew was amazing they were professional friendly and accommodating"
Points négatifs : "Na"
Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"
Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"
Points négatifs : "Ras puisque j'ai pas pu le prendre!"
Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"
Points négatifs : "Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade."
Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"
Points positifs : "Kindness of the staff"
Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"
Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"
Points positifs : "Professional appearance of flight staff accommodating and sincete"

Delay due to lack of personnel!

Queue énorme au contrôle et 1h30 de retard pour le départ

Aucun soucis, bon suivi et correspondance dans les temps Nickel

Problème de check in

Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci

Le repas est très ordinaire. Le reste c’est très bien!

Points négatifs : "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Points positifs : "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Points négatifs : "I flew economy and all was good and appropriate to the level."
Points négatifs : "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Points positifs : "Food was great, enjoyed watching videos, staff very profession and friendly."
Points négatifs : "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Points négatifs : "Flight got cancelled"
Points positifs : "Crew was great and helpful despite oversight in my special meal."
Points négatifs : "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"
Points négatifs : "Don’t be late"
Points positifs : "The seat was a little uncomfortable but the crew were amazing."
Points positifs : "Seat was good"
Points négatifs : "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Points négatifs : "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Points positifs : "My seat"
Points négatifs : "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Points négatifs : "We had 4 hour delay causing a stop over at 3am. So yeah"
Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Points positifs : "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Points négatifs : "If I knew how to recline my seat earlier. I did try several times"
Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"
Points positifs : "Being fed was amazing and watching free TV was great!"
Points négatifs : "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Points positifs : "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"
Points négatifs : "lost baggage"
Points négatifs : "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Points positifs : "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Points positifs : "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Points négatifs : "Nothing"
Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Points positifs : "Crew was great, very nice"
Points négatifs : "Not enough legroom"
Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Points positifs : "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Points négatifs : "No complaints about anything."
Points négatifs : "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Points négatifs : "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."
Points positifs : "Nice to have a wrap for the snack."
Points négatifs : "Would have preferred boarding by row - back of the flight first so would have been more organized."
Points positifs : "We got a meal for a 1h flight only"
Points négatifs : "No entertainment but normal for this type of flight"
Points négatifs : "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Points positifs : "The crew were hardworking, responsive, conscientious and friendly"
Points négatifs : "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Points négatifs : "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Points négatifs : "Le menu est à améliorer"
Points négatifs : "Le menu est à améliorer"
Points positifs : "Bording was good and general flight ok"
Points négatifs : "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Points positifs : "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Points négatifs : "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Points positifs : "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Points positifs : "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"
Points négatifs : "Avoir des divertissement à bord"
Points négatifs : "Idem"
Points positifs : "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Points négatifs : "N/A"
Points positifs : "The rest area"
Points négatifs : "The airport was cold and it should be warmer"
Points positifs : "Nothing"
Points négatifs : "Everything"
Points positifs : "Entertainment programs"
Points négatifs : "New variety of food"
Points négatifs : "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Points positifs : "Not much, seats are super uncomfortable"
Points négatifs : "Better code sharing with KLM"
Points négatifs : "Très bien"
Points positifs : "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Points négatifs : "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"
Points positifs : "Le chef de cabinet était très accueillant et à l’écoute"
Points négatifs : "The craft is a bit old. Harsh landing."
Points négatifs : "See above."
Points positifs : "Rangée 43 juste en face des toilettes et siège peu inclinable à côté de la cloison"
Points positifs : "Efficacité de l’embarquement, staff sympa"
Points négatifs : "Retard au départ"
Points positifs : "Le siège était parfait et le divertissement aussi"
Points négatifs : "Ma valise est arrivé cassée"
Points positifs : "la ponctualité du vol et les services a board"
Points négatifs : "Un peu plus d'espace entre les sièges."
Points positifs : "Tous les services de la compagnie"
Points négatifs : "Ras"
Points négatifs : "Food"
Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"
Points positifs : "L’amabilité du personnel de bord, la rapidité du vol, le service à bord"
Points négatifs : "Le dépose bagages, la non-assistance du personnel a l’enregistrement"
Points négatifs : "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Points positifs : "Entertainment"
Points positifs : "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Points négatifs : "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."
Points négatifs : "Not much legroom."
Points négatifs : "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"
Points négatifs : "Na"
Points positifs : "My seat"
Points négatifs : "Crew"
Points négatifs : "I didn’t have time to make it through customs. Missed my flight"
Points négatifs : "Leg space."
Points positifs : "L’equipage Et le repas"
Points négatifs : "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"
Points positifs : "Rien."
Points négatifs : "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."
Points positifs : "La disponibilité et l’amabilité du personnel à bord"
Points négatifs : "Le retard a l embarquement sans vraiment d explication alors que le retard ensuit au décollage a été expliqué par le commandant de bord"
Points positifs : "Personnel"
Points négatifs : "Nothing"
Points positifs : "Comfortable, hospitality and wonderful service"
Points positifs : "Everything!"
Points positifs : "Les boissons gratuites. L’application.l’anbiance de l’avion."
Points négatifs : "Un personnel peu souriant. Il me bousculais lors de leurs passage. Un mauvais tri du chariot par leurs collègues voisins, ce qui fait que tout étais mélangé."
Points positifs : "The crew were nice."
Points négatifs : "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Points positifs : "Le port usb pour charger son téléphone à bord et le personnage très souriant et bien présents. Bonne gestion d une urgence médicale à l atterrissage"
Points négatifs : "45 minutes pour avoir les bagages à l arrivée à Berlin Txl"
Points négatifs : "The flight was late, real late."
Points positifs : "Courteous crew"
Points positifs : "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Points négatifs : "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
Points positifs : "Respect des horaires"
Points négatifs : "The room between seats is unbearable."
Points positifs : "L'employée Air France qui s'est occupée de mon billet aller (pour remplacer mon avion raté)."
Points négatifs : "Le parking es ultra mal indiqué ! Faites qch !!"
Points positifs : "L’équipage Le c’fort Des sièges du 1er Rang La chef de. A une trop sumapo"
Points négatifs : "L’écran sur l’Airbus A340 est minuscule"
Points positifs : "Good cabin, but very conjugated :|"
Points négatifs : "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Points négatifs : "Nous forcer à mettre les valises en soûte c'est gonflé ! Alors que les premiers passagers ont pu charger des bagages qui ne répondaient pas aux normes. Cherchez l'erreur..."

Le vol en lui-même s'est bien passé. En revanche, l'obtention du boarding pass et les formalités à remplir en ligne ont été une vraie galère (et à faire en double exemplaire, en plus (American Airlines + Kayak)).

Annulation sans proposition de solution

Parce que AA a mal fait son planning , pas de pilote . Il a fallu attendre un pilote puis un co pilote. On a décollé avec 1h40 de retard

Points positifs : "Super"
Points négatifs : "Super"
Points positifs : "The flight wasn’t over booked or full"
Points négatifs : "Nothing"
Points négatifs : "No video working"
Points négatifs : "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"
Points positifs : "Plane was good, no delays and passport control in Charlotte, NC was quick."
Points négatifs : "I can’t believe we had to board this international flight by riding a bus to the plane and climbing the stairs into the plane."
Points positifs : "nothing since i was not able to make it on time"
Points négatifs : "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"
Points positifs : "It was on time"
Points positifs : "Le personnel est parfait"
Points négatifs : "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"
Points positifs : "Presque tout."
Points négatifs : "Le prix du bagage à payer en plus du prix"
Points négatifs : "Le vol a ete annulé et j ai ete bloque sans voucher ou support"
Points positifs : "Visiter l’aerairport de JFK"
Points négatifs : "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"
Points négatifs : "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"
Points positifs : "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Points négatifs : "Le service à la clientèle"
Points négatifs : "Une heure de retard au décollage"
Points positifs : "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."
Points négatifs : "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."
Points positifs : "A l'heure"
Points négatifs : "Sièges inconfortables. Assis trop haute."
Points positifs : "Tout s’est bien passer, c’etait facile."
Points négatifs : "La temperature durant le vol était mouvementé"
Points positifs : "Flight attendant did not speak French"
Points négatifs : "Wifi barely worked, not worth the money"
Points positifs : "The wifi actually worked!"
Points négatifs : "Seats are so small and I even purchased the extra leg room"
Points positifs : "X"
Points négatifs : "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."
Points positifs : "Great food, on time, smooth service"
Points positifs : "Roomy seats, especially because the plane was not full. Friendly flight attendants."
Points positifs : "Nothing"
Points négatifs : "We arrived 2 hours late."
Points positifs : "Easy check in, helpful staff. Great seats and lovely in-flight amenities. Most of the food was really good and quite a bit was offered during the flight. Arrived early and staff was really helpful in getting through customs."
Points négatifs : "Weight limit on baggage was very strict. Boarding took a long time and seemed disorganized."
Points négatifs : "How about refreshing your antiquated aircraft? Seats? Entertainment? Overhead bins?"
Points positifs : "It was on time."
Points négatifs : "It was fine"
Points positifs : "We boarded early because of the security check, but that worked out fine. The food was good and the flight attendants were attentive."
Points négatifs : "Spending 10 hours on a flight, but you can't do anything about that."
Points positifs : "Rien"
Points négatifs : "Retard d’une heure"
Points positifs : "Boarding, crew, frequent refreshments."
Points négatifs : "Entertainment was virtually non-existent"
Points positifs : "Comfort on board, entertainment system"
Points négatifs : "Older plane than on the way to Paris, did not like so much the food (except main course)"
Points positifs : "Comfort, promptness, and food."
Points négatifs : "Additional cost for luggage"
Points positifs : "The food choices were good and the entertainment."
Points négatifs : "The seats were uncomfortable and the tray table was really low."
Points positifs : "La bonne ponctualité pour un vol intra US"
Points négatifs : "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"
Points négatifs : "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"
Points positifs : "tout le service en général."
Points négatifs : "rien"
Points positifs : "Good movie choices"
Points négatifs : "Very long flight"
Points positifs : "No negative surprises"
Points négatifs : "Boarding was a little chaotic, but not hideous."
Points négatifs : "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."
Points négatifs : "Very cramped."
Points positifs : "Food"
Points négatifs : "Delayed flight and missed connection flight to KC"
Points négatifs : "Too tight."
Points positifs : "Flight was on time, crew was friendly."
Points négatifs : "There are no blue US custom declaration forms on the flight anymore. Many people cannot access the automatic kiosks, and I wish we could still have access to the forms while on the plane. It is stressful to have to do it after landing, with no real place to write. The flights were both fine, but the layover in DFW was a nightmare. Thankfully we landed 30 min early, but we only made our connection with a few minutes the spare. We ran through the airport, and had to ask many people if we could go ahead of them at the security. We didn't have time to use the bathroom and buy water/food. I understand this is not the airline's fault, but I would recommend extending the minimum connection time at this airport."
Points positifs : "Les hôtes étaient aimables"
Points négatifs : "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"
Points positifs : "Great movie selection, food was good and crew was amazing"
Points négatifs : "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

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Vols pour Long Beach

Destination :

Long Beach (LGB)États-Unis

Offres de vols retour :

Long Beach - France

Classes :

535 €

Découvrez les aéroports de départ :

597 €
1 082 €
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Itinéraires populaires

Les vols vers Long Beach les plus recherchés par les utilisateur·ices KAYAK.

Découvrez les destinations :

559 €