Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
| Code IATA | SU |
|---|---|
| Itinéraires | 326 |
| Itinéraire le plus populaire | Moscou-Cheremetievo à Saint-Pétersbourg Aéroport Intl Pulkovo |
| Aéroports desservis | 157 |
| Aéroport le plus populaire | Moscou-Cheremetievo |
Points positifs : Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.
Points négatifs : When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.
Points positifs : Nothing
Points négatifs : Descent and landing were not pleasant while the weather was fine
Points positifs : Все
Points positifs : TV on board
Points négatifs : The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess
answered that they have no competence to transfer me to these places.
Points positifs : the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful
Points négatifs : gave old people seats next to the pass
Points positifs : Crew was great, seat was comfortable, adequate legroom.
Points négatifs : Children should be located in one area of the cabin, so they don't disturb all other travelers.
Points positifs : Service, food
Points positifs : Passengers are not polite.
Points positifs : My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.
Points positifs : Crew was amazing.
Points négatifs : I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.
Points positifs : Crew was very helpful, seat was small and uncomfortable.
Points positifs : The on-flight crew was great, very helpful and friendly.
Points négatifs : The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.
Points positifs : Food
Points négatifs : Cleaning
Points positifs : all procedures at both airports took 15 minutes
Points positifs : Great service and amazing crew
Points négatifs : All good!
Points positifs : Air crew was super and seats comfortable
Points négatifs : Everything was super thank you
Points négatifs : It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours
Points positifs : Na
Points négatifs : Na
Points positifs : Na
Points négatifs : Na
Points négatifs : The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever
Points négatifs : I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.
Points négatifs : They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.
Points positifs : Экипаж компетентный, внимательный и вежливый
Points négatifs : Отсутствует интернет, нет розеток
Points négatifs : I missed this flight due to the previous connecting flight being delayed
Points négatifs : The crew was polite, very comforting, and smooth flight ,
Points positifs : Rapport Qualité/prix. Ponctualité. Confort.
Points négatifs : Personnel de cabine pourrait être plus serviable..
Points positifs : nothing, terrible experience
Points négatifs : everything should have been better
Points positifs : The crew is polite,
Points positifs : Nice gifts for the kids Crue was super nice.
Points négatifs : Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.
Amazing trip
Points positifs : On time, organized , quick, polite staff, good food
Points positifs : Aeroflot was bad airline
I will not fly with them again
Points positifs : Aeroflot was bad airline
I will not fly with them again
Points positifs : Aeroflot was bad airline
I will not fly with them again
Points négatifs : Aeroflot was bad airline
I will not fly with them again
Points négatifs : Luggage is coming soon))(tomorrow)
Points positifs : Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)
Points négatifs : Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.
Points positifs : Landing
Points négatifs : My baggage has not arrived with mel
Aeroflot on the air and ground
Points positifs : We have Landed safely
Points négatifs : My baggage did not arrived to my final destination ( hopp to get it in 48 hours)
Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly.
Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all
Some of the crew was real sour no smile no Kind word like a robat
Some of the russian passangers has behaved like no man Kind .
Points négatifs : It would be ok should we not lossed our luggage(( awful!
Points positifs : The crew was fine. The seats were as comfortable as economy class could be
Points négatifs : The food taste might have been improved
Points négatifs : The food
Points positifs : The crew was nice. The airline had a gift for my 4yo and it was sweet.
Points négatifs : Boarding time! It was late.
Points positifs : Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.
Points négatifs : First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.
Points positifs : Very friendly staff, good meals, and movie selections.
Points négatifs : There were no air vents available to control air flow. It was a bit warm at times.
Points positifs : Landing
Points négatifs : Poor service onboard and on the ground
Points négatifs : The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!
Points positifs : I just had a bad experience with the person seating next to me
Points positifs : Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.
Points négatifs : Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.
Points positifs : Hotess
Points négatifs : More hotess
Points négatifs : My flight was 5 hours late. They lost my bag with expensive stuff.
Points négatifs : Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE
Points positifs : Eveiting
Relaxed
Points positifs : The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight.
Points négatifs : Everything was good
Relaxed
Points positifs : The flight attendants were friendly, caring and helpful. Especially when we were leaving
Points négatifs : It might be a vegetarian option in menu included, instead of need to order it in advance.
It might be a nice soft music while boarding- the passengers will be more relaxed.
Points positifs : Everything was great.
Points négatifs : JFK line for plane departure was very long. Is it political?
Points positifs : The crew was nice, and the food was ok.
Points négatifs : The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York
Points positifs : The coffee
Points négatifs : That I do not pay 50 € just for a piece of luggage
Не указано что стоимость билета без багажа
Points positifs : Аэрофлот как всегда супер!
Points négatifs : Очень не понравилось что на сайте было не указано или указано не четко что билет без багажа, подучился неприятный сюрприз в аэропорту, к счастью времени было много и заплатить за багаж не составило труда, но было бы лучше заплатить сразу и знать настоящую цену билета а не без багажа.
Points positifs : Crew only
Points négatifs : I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.
Points positifs : All in time.
Points négatifs : It is perfect
Points positifs : The cree was nice.
Points négatifs : My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help.
Points positifs : Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.
Points négatifs : When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.
Points positifs : Все
Points positifs : the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful
Points négatifs : gave old people seats next to the pass
Points positifs : My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.
Points positifs : all procedures at both airports took 15 minutes
Points positifs : Great service and amazing crew
Points négatifs : All good!
Points positifs : Air crew was super and seats comfortable
Points négatifs : Everything was super thank you
Points négatifs : The crew was polite, very comforting, and smooth flight ,
Points positifs : The crew is polite,
Amazing trip
Points positifs : On time, organized , quick, polite staff, good food
Points négatifs : The food
Points positifs : Very friendly staff, good meals, and movie selections.
Points négatifs : There were no air vents available to control air flow. It was a bit warm at times.
Points positifs : I just had a bad experience with the person seating next to me
Points positifs : Eveiting
Relaxed
Points positifs : The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight.
Points négatifs : Everything was good
Relaxed
Points positifs : The flight attendants were friendly, caring and helpful. Especially when we were leaving
Points négatifs : It might be a vegetarian option in menu included, instead of need to order it in advance.
It might be a nice soft music while boarding- the passengers will be more relaxed.
Points positifs : Everything was great.
Points négatifs : JFK line for plane departure was very long. Is it political?
Не указано что стоимость билета без багажа
Points positifs : Аэрофлот как всегда супер!
Points négatifs : Очень не понравилось что на сайте было не указано или указано не четко что билет без багажа, подучился неприятный сюрприз в аэропорту, к счастью времени было много и заплатить за багаж не составило труда, но было бы лучше заплатить сразу и знать настоящую цену билета а не без багажа.
Points positifs : All in time.
Points négatifs : It is perfect
Points positifs : Crew was great, seat was comfortable, adequate legroom.
Points négatifs : Children should be located in one area of the cabin, so they don't disturb all other travelers.
Points positifs : Service, food
Points positifs : Passengers are not polite.
Points positifs : Crew was amazing.
Points négatifs : I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.
Points négatifs : It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours
Points positifs : Na
Points négatifs : Na
Points négatifs : The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever
Points positifs : Экипаж компетентный, внимательный и вежливый
Points négatifs : Отсутствует интернет, нет розеток
Points négatifs : I missed this flight due to the previous connecting flight being delayed
Points positifs : Rapport Qualité/prix. Ponctualité. Confort.
Points négatifs : Personnel de cabine pourrait être plus serviable..
Points positifs : Nice gifts for the kids Crue was super nice.
Points négatifs : Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.
Points positifs : The crew was fine. The seats were as comfortable as economy class could be
Points négatifs : The food taste might have been improved
Points négatifs : The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!
Points positifs : Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.
Points négatifs : Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.
Points positifs : Hotess
Points négatifs : More hotess
Points positifs : Nothing
Points négatifs : Descent and landing were not pleasant while the weather was fine
Points positifs : TV on board
Points négatifs : The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess
answered that they have no competence to transfer me to these places.
Points positifs : Crew was very helpful, seat was small and uncomfortable.
Points positifs : The on-flight crew was great, very helpful and friendly.
Points négatifs : The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.
Points positifs : Food
Points négatifs : Cleaning
Points positifs : Na
Points négatifs : Na
Points négatifs : I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.
Points négatifs : They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.
Points positifs : nothing, terrible experience
Points négatifs : everything should have been better
Points positifs : Aeroflot was bad airline
I will not fly with them again
Points positifs : Aeroflot was bad airline
I will not fly with them again
Points positifs : Aeroflot was bad airline
I will not fly with them again
Points négatifs : Aeroflot was bad airline
I will not fly with them again
Points négatifs : Luggage is coming soon))(tomorrow)
Points positifs : Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)
Points négatifs : Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.
Points positifs : Landing
Points négatifs : My baggage has not arrived with mel
Aeroflot on the air and ground
Points positifs : We have Landed safely
Points négatifs : My baggage did not arrived to my final destination ( hopp to get it in 48 hours)
Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly.
Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all
Some of the crew was real sour no smile no Kind word like a robat
Some of the russian passangers has behaved like no man Kind .
Points négatifs : It would be ok should we not lossed our luggage(( awful!
Points positifs : The crew was nice. The airline had a gift for my 4yo and it was sweet.
Points négatifs : Boarding time! It was late.
Points positifs : Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.
Points négatifs : First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.
Points positifs : Landing
Points négatifs : Poor service onboard and on the ground
Points négatifs : My flight was 5 hours late. They lost my bag with expensive stuff.
Points négatifs : Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE
Points positifs : The crew was nice, and the food was ok.
Points négatifs : The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York
Points positifs : The coffee
Points négatifs : That I do not pay 50 € just for a piece of luggage
Points positifs : Crew only
Points négatifs : I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.
Points positifs : The cree was nice.
Points négatifs : My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help.
