Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
Aeroflot (SU)
| Code IATA | SU |
|---|---|
| Itinéraires | 366 |
| Itinéraire le plus populaire | Saint-Pétersbourg Aéroport Intl Pulkovo à Moscou-Cheremetievo |
| Aéroports desservis | 170 |
| Aéroport le plus populaire | Moscou-Cheremetievo |
Points positifs : I requested a refund and haven't received it yet.
Points négatifs : A refund
Points positifs : Nothing
Points négatifs : We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced.
Points négatifs : 3 1/2 hours late!!!!!
Points positifs : The crew was amazing indeed. Very polite and attentive. Hot food items were good. I like the slippers and the cover for eyes (to allow you to sleep) that the company offers. Audiobook selection was reasonable too (classics in 3 languages).
Points négatifs : It was a 10-hour flight, and by the end of it, the restrooms were not as clean (even though the crew tried to maintain them). This is typical for these long flights - no solution.
Points négatifs : Over the past year the cabin crews are not quite up to Aeroflot customary standards. The young ones seem to have not been trained well enough and seem tentative and not so enthusiastic, especially when the whole crew is working meals. The rest, however, are very professional and exude confidence.
Points positifs : Crew was so nice and food was pretty decent
Points positifs : Good service
Points négatifs : The flight was 4 hours delayed!!!
Points négatifs : If a person who checks in would not inform me that I have to seat next to bathroom
Points positifs : The crew
Points négatifs : Old seats
Poor entertainment
Points positifs : It was on time
Points négatifs : Seats
Food
Entreatment
Points positifs : The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!
Points positifs : Crew was horrible! Rude! Boarding the worst I have ever had
Points négatifs : I wish I could fly another company like delta or KLM or someone else. Aeroflot is the worst company ever
Points positifs : Crew was courteous and helpful.
Points négatifs : Seats are cramped a bit
Points négatifs : Wider seats
Points positifs : Good flight, thank you
Points positifs : Crew, cleanliness
Points négatifs : I did not see while purchasing that the tickets had “no luggage included” and was charged $100 per item at check-in.
Points positifs : Nothing
Points négatifs : Service and attitude
Points négatifs : More space between the seats
Points négatifs : More space between seats
Points positifs : It was good
Points positifs : the crew was good, seats - on the ok side of the regular economy class
Points négatifs : there was no online check in available in Riga, which means i could not preselect a seat
Points négatifs : the crew Moscow-Tomsk
Points négatifs : С Праздником Ребята
Points positifs : I did like the comfort and care about my qustions
Points positifs : Great food, great movies. Great pilot and crew
Points négatifs : Lots of children running in isle. But they did give them tools to help occupy them. Maybe a children play area.
Points positifs : traveled with pets, took great care and they arrived safely
Points positifs : Tooth paste and brush that airline gives out is amazing. Food is delicious
Points négatifs : Best service and food
Always on time
Points positifs : USB charger!!
Points négatifs : Already perfect!
Points positifs : The crew were very courteous and flight was early arriving in Riga!
Points négatifs : Nothing!
Points positifs : Evry thing but the dilay
Points négatifs : If we arrive on time
Points négatifs : Too many cabin luggage
Points positifs : The meal was good with pretty rich menu.
The crew was very good.
Points négatifs : The flight was delayed, we were taken to aircraft by bus by not convenient way.
Points positifs : Late, I liked nothing.
Points négatifs : It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.
Points négatifs : Old A330, entertainment system is very tired of this world
Points positifs : It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines
Points négatifs : Everything was good!
Points positifs : The meals are always generous and pretty feeling, nice and knowledgeable crew
Points négatifs : The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all
Points négatifs : Later
Points positifs : The crew was good, helpful and attentive. Boarding was flawless.
Points négatifs : The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :)
The food, snacks, drinks were very limited and on the low-budget.
Points positifs : Nothing
Points négatifs : The worst airline ever
Points positifs : all perfect
Points positifs : Everything
Points positifs : average crew.
very empty plane with not many passengers. Seats seem average
Points positifs : Flat bed, updated aircraft.
Points négatifs : Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.
Points négatifs : FOOD
Great
Points positifs : Quick! Friendly! On time
Points positifs : nothing
Points négatifs : everything
Points positifs : The crew
Points négatifs : Food. Not enough vegetarian options
Points négatifs : Good was not good really bad it is
Points positifs : business class electric sockets and good leg space, on time
Points négatifs : lagguage handling upon arrival was mediocre
Points positifs : timing, safety, captain take off and landing
Points négatifs : squeezed chairs like low cost flights
luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !
Points positifs : pretty good
Points négatifs : on the level withother major airlines
Points positifs : Nothing in particular. An ok flight.
Points négatifs : Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.
Points positifs : The bottom seat of the pocket is uncomfortable
outdated.
The distance between the chairs
Too crowded
Points négatifs : New chairs
Points positifs : The bottom seat of the pocket is uncomfortable
outdated.
The distance between the chairs
Too crowded
Points positifs : Helpful and friendly crew.
Points positifs : The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases
Points positifs : Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.
Points négatifs : Cabin temps could have been a bit cooler for sleeping.
Points négatifs : It left at a bad hour of the day
Points positifs : Nothing
Points négatifs : My luggages are lost
Aeroflot - Russian Airlines est la compagnie aérienne la plus importante de Russie. C’est aussi l’une des dix principales compagnies d’Europe, avec près de 150 destinations proposées aux voyageurs. La compagnie aérienne a été récompensée par la note de quatre étoiles sur cinq au classement indépendant Skytrax en 2018. Aeroflot — Russian Airlines a également reçu à plusieurs reprises le prix de la meilleure compagnie aérienne d’Europe de l’Est. La compagnie aérienne russe opère de nombreux vols depuis sa plateforme de correspondance de l’aéroport international Chérémétiévo situé au nord de Moscou.
La flotte de la compagnie aérienne est composée en grande majorité de variations d’Airbus A320, d’avions Airbus A330, de Boeing 737-800 et de Sukhoi SuperJets-100. Ces derniers sont principalement utilisés pour les vols domestiques.
La compagnie propose deux types de cabines sur l’ensemble de ses appareils : classe Economy et classe Business. Les passagers ont également la possibilité d’opter pour les sièges Space+ Seat en classe économique. Ils offrent plus d’espace pour les jambes et sont situés à proximité des portes de sortie de l’appareil. Des sièges en cabine Comfort sont proposés sur les vols long-courriers effectués en Boeing 777. Les sièges Comfort sont plus larges et équipés de port USB.
Aeroflot — Russian Airlines a signé des accords de partage de code avec de nombreuses compagnies, dont Air France, Icelandair, Air Europa ou encore Delta Air Lines. La compagnie aérienne russe fait partie de l’alliance SkyTeam depuis 2006. Avec une vingtaine de membres, SkyTeam est l’une des principales alliances aériennes au monde.
