Avis des utilisateurs
Note globale
6,4
Bien
Basé sur 642 avis
Embarquement
6,8
Confort
6,4
Équipage
7,3
Divertissement
5,4
Repas
5,6
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Infos Cebu Pacific
| Code IATA | 5J |
|---|---|
| Itinéraires | 166 |
| Itinéraire le plus populaire | Aéroport international Ninoy Aquino de Manille à Aéroport Intl de Mactan-Cebu |
| Aéroports desservis | 52 |
| Aéroport le plus populaire | Aéroport international Ninoy Aquino de Manille |
Commentaires récents
Avis des clients
48
68
61
56
42
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10,0
Points positifs : Fun crew, smooth flight.
avis de
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3,6
Points négatifs : I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket..
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10,0
Points positifs : awsome deal awsome flight
Points négatifs : nothing great flight.
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8,0
Points positifs : the flight was comfy
Points négatifs : some drinks!!!! NOT alcohol but like water or soda.
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9,5
Points positifs : Boarding was smooth and quick.
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7,6
Points négatifs : Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!
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2,0
Points positifs : Not Satisfied
Points négatifs : Need improvements
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8,0
Points positifs : Friendly staff; value for the money
Points négatifs : Boarding procedures not very organized
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8,0
Points négatifs : More legroom
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3,6
Points positifs : The boarding and landing was okay.
Points négatifs : Crew don’t engage well. Plane smells like poop the whole time.
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4,0
Points positifs : The crew was very nice, but the beer wasn't cold. Then the plane became painfully cold during the flight.
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5,2
Points positifs : Price was great and the crew was friendly
Points négatifs : All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip
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9,5
Points positifs : The quiz and prizes given by the service crew onboard
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3,0
Points négatifs : Seats that recline and quieter announcements especially the game
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4,0
Points négatifs : They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day
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7,3
Points positifs : The seat has a bit more space than regular economy in competitor airline
Points négatifs : The cabin crews on this flight need some passenger service training!
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4,0
Points positifs : Nothing
Points négatifs : Everything
avis de
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7,5
Points positifs : The boarding was organized
Points négatifs : Free snacks?
avis de
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7,5
Points négatifs : Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud.
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10,0
Points positifs : All the crew were super pleasant and friendly despite attending to very rude European passengers.
Points négatifs : Keep up the excellent work!
avis de
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9,5
Points négatifs : Want to have a USB charging port on a seat
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9,0
Points positifs : The airline assigned the latest airplane to my flight. Its USB charging port was good.
Points négatifs : I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner.
avis de
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5,6
Points positifs : Serge and the cabin crew were grey. The pilot made up 20 minutes on a 1 hour flight, came in late from previous flight.
Points négatifs : Scheduling. CP is ALWAYS late, and messes up connections. Hard to coordinate remedies with my phone turned off. It hadn't been once, 10, or 20 times, but EVERY time.
avis de
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7,5
Points positifs : On time and relatively hassle free
Points négatifs : The bus transfer to the terminal was a bit chaotic
avis de
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7,0
Points négatifs : Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!
avis de
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8,5
Points négatifs : Crew made robotic announcements, no spirit! No effort made to offer beverage, snacks, etc...they were the least interested group ive had on cebu pacific in a long time uuuuggh why bother?
avis de
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10,0
Points positifs : XSS
Points négatifs : XSS
avis de
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2,6
Points positifs : Nothing.the cebu pacific employee told me that my flight was changed from 12pm to 6pm when I checked in but I did not have any notification. He said that he can get me in, in an earliest flight they have and only to find out that the flight they he wanted me in is my flight and ask money.
Points négatifs : Screen employees and make sure they don’t deceive people.
avis de
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2,0
Points positifs : I missed the trip. Can you help me with the refund or part of it?
Points négatifs : I missed the trip. Can you help me with the refund or part of it?
avis de
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8,0
Points négatifs : The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete..
avis de
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2,0
Points positifs : Exiting the aircraft.
Points négatifs : Stop charging passengers for water.
avis de
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8,0
Points positifs : Yes, the crews were super. They keep entertaining us the customers. Thanks guys
avis de
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5,5
Points négatifs : Seats do not recline
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10,0
Points positifs : Boarding
avis de
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2,6
Points négatifs : No food. Major delay without announcement
avis de
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2,8
Points négatifs : Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again.
avis de
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2,6
Points positifs : Staff
Points négatifs : Everything else
avis de
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10,0
Points positifs : ">XSS
Points négatifs : ">XSS
avis de
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4,6
Points négatifs : The luggage took ONE HOUR to come out after the flight!!!
avis de
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2,0
Points positifs : Nothing
Points négatifs : Super delayed flight they dont offer even water and to think we are travelling with children.
avis de
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5,5
Points négatifs : Improve on the congestion of DVO
avis de
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2,6
Points négatifs : They should improve tge delayed flight
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4,0
Points négatifs : We were delayed by 7 hours. The ground staff did their best. They gave some snacks which I'm sure Filipinos like but were not to my tastes. Sitting on a hard floor for 7 hours with nothing to eat before a 3.5 hour flight is not my idea of a good day!
avis de
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6,0
Points positifs : Fast boarding
Points négatifs : Plane wasn’t full so crew should have let us spread out
avis de
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4,3
Points positifs : All is helpful
Points négatifs : Make the plane clean...
avis de
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2,0
Points positifs : Nothing. Website did not notify me when booking that visa for us was required so I did not even get to fly to my destination which was a waste of my time and money to drive 5hrs to the city and not get any of my money back.
Points négatifs : Put a notification when rsvp’n ticket that certain countries need a visa approval from their country before booking. Wasted my time/money so I didnt even get to go to Vietnam n wasted a 5hr drive to my city. At least could have gave me some future discount code since I couldn’t get any money back
avis de
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8,0
Points positifs : Crew was professional and seats were comfortable.
Points négatifs : It is almost a given that most domestic flights to Manila are delayed and our flight was 1 hour and 10 min delayed. Fortunately, I was getting frequent updates that helped with the planning on when to leave for the airport.
avis de
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4,4
Points positifs : Price and convenient
Points négatifs : Service and flight comfort
avis de
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7,6
Points positifs : Since I checked In early, they let me in on an earlier flight. Thanks!
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8,0
Points positifs : check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy.
Points négatifs : N/A
avis de
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2,0
Points négatifs : 3 hr delay plus I got bumped off my return flight
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2,0
Points positifs : Did not like the flight at all.
Points négatifs : 5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier.
avis de
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6,0
Points positifs : Host clearly and ver friendly helped me.
Points négatifs : Im sorry but seat was terrible. I was not comfortable even for a min. Thanks.
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8,0
Points positifs : The crew
Points négatifs : I bought a front row seat only to be told that I would be the last to board
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4,0
Points positifs : I enjoyed the captains announcements
Points négatifs : Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable
avis de
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4,0
Points positifs : Clean and new plane
Points négatifs : Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays
avis de
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7,3
Points positifs : Crew were ok
Points négatifs : The plain was delayed 2 hrs .Problem with information
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10,0
Points positifs : Crew were very friendly
avis de
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7,5
Points négatifs : leaving on time.
avis de
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2,0
Points positifs : None!
Points négatifs : Its a cheap airline.what do u expect?
avis de
Statut du vol
Itinéraires proposés par Cebu Pacific
Aéroports populaires desservis par Cebu Pacific
- Aéroport Aéroport international Ninoy Aquino de Manille (MNL)
- Aéroport Aéroport Intl de Mactan-Cebu (CEB)
- Aéroport Davao Aéroport international Francisco Bangoy (DVO)
- Aéroport Iloilo (ILO)
- Aéroport Angeles City Aéroport Intl de Clark (CRK)
- Aéroport Puerto Princesa (PPS)
- Aéroport Bacolod (BCD)
- Aéroport Boracay Godofredo P. Ramos (MPH)
- Aéroport Cagayan de Oro (CGY)
- Aéroport Zamboanga Intl (ZAM)
- Aéroport Hong Kong (HKG)
- Aéroport General Santos (GES)
- Aéroport Tacloban City (TAC)
- Aéroport Panglao Bohol–Panglao Intl (TAG)
- Aéroport Butuan (BXU)
Coordonnées de Cebu Pacific
- 5J Code IATA
- +632-7020-888 Appeler
- cebupacificair.com Consulter
Présentation de Cebu Pacific
Cebu Pacific Air est une compagnie aérienne des Philippines qui opère des vols domestiques et internationaux à bas coûts. Elle se positionne comme la première compagnie aérienne du pays grâce à un large choix de destinations et de nombreux appareils pour transporter ses passagers. Sa flotte est composée de différents modèles d’Airbus A319, A320, A321 et A330 et d’ATR-72.
Les deux aéroports principaux où sont centrées les opérations de Cebu Pacific Air sont l‘aéroport international de Mactán-Cebú et l’aéroport international de Ninoy Aquino. Le premier se trouve à proximité de la ville de Cebú sur l’île du même nom. Le second se trouve à côté de la ville de Pasay, au sud de la capitale Manille, et est l’aéroport le plus important du pays.
Cebu Pacific Air est membre de Value Alliance. Il s’agit d’une alliance qui regroupe les meilleures compagnies aériennes low-cost d’Asie Pacifique, et compte en plus Nok Air, Cebgo, JEJU AIR, Nok Scoot et Scoot. Cette alliance permet à des millions de passagers chaque année de voyager vers plus de 160 destinations à travers l’Asie du Nord et du Sud-est ainsi que vers l’Australie.
Chaque passager a droit un bagage à main, dont le poids ne doit pas dépasser les 7 kg. Le bagage à main doit pouvoir rentrer sans peine dans les espaces supérieurs de rangement. Il ne doit pas dépasser 56 cm de hauteur, 36 cm de largeur et 23 cm de profondeur. Les passagers ont également chacun droit à un article à main de petite taille qui ne doit pas dépasser 35 cm de hauteur, 20 cm de largeur et 20 cm de profondeur. Il doit pouvoir rentrer dans l’espace sous le siège avant.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.