Avis des utilisateurs
Note globale
6,4
Bien
Basé sur 641 avis
Embarquement
6,8
Confort
6,4
Équipage
7,3
Divertissement
5,4
Repas
5,6
Trouvez des vols pas chers avec Cebu Pacific
Aller-retour
Économique
Infos Cebu Pacific
| Code IATA | 5J |
|---|---|
| Itinéraires | 160 |
| Itinéraire le plus populaire | Aéroport Intl de Mactan-Cebu à Aéroport international Ninoy Aquino de Manille |
| Aéroports desservis | 51 |
| Aéroport le plus populaire | Aéroport international Ninoy Aquino de Manille |
Commentaires récents
Avis des clients
48
68
61
56
42
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10,0
Points positifs : Fun crew, smooth flight.
avis de
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3,6
Points négatifs : I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket..
avis de
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10,0
Points positifs : awsome deal awsome flight
Points négatifs : nothing great flight.
avis de
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8,0
Points positifs : the flight was comfy
Points négatifs : some drinks!!!! NOT alcohol but like water or soda.
avis de
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9,5
Points positifs : Boarding was smooth and quick.
avis de
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7,6
Points négatifs : Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!
avis de
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2,0
Points positifs : Not Satisfied
Points négatifs : Need improvements
avis de
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8,0
Points positifs : Friendly staff; value for the money
Points négatifs : Boarding procedures not very organized
avis de
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8,0
Points négatifs : More legroom
avis de
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3,6
Points positifs : The boarding and landing was okay.
Points négatifs : Crew don’t engage well. Plane smells like poop the whole time.
avis de
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4,0
Points positifs : The crew was very nice, but the beer wasn't cold. Then the plane became painfully cold during the flight.
avis de
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5,2
Points positifs : Price was great and the crew was friendly
Points négatifs : All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip
avis de
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9,5
Points positifs : The quiz and prizes given by the service crew onboard
avis de
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3,0
Points négatifs : Seats that recline and quieter announcements especially the game
avis de
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4,0
Points négatifs : They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day
avis de
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7,3
Points positifs : The seat has a bit more space than regular economy in competitor airline
Points négatifs : The cabin crews on this flight need some passenger service training!
avis de
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4,0
Points positifs : Nothing
Points négatifs : Everything
avis de
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7,5
Points positifs : The boarding was organized
Points négatifs : Free snacks?
avis de
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7,5
Points négatifs : Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud.
avis de
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10,0
Points positifs : All the crew were super pleasant and friendly despite attending to very rude European passengers.
Points négatifs : Keep up the excellent work!
avis de
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9,5
Points négatifs : Want to have a USB charging port on a seat
avis de
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9,0
Points positifs : The airline assigned the latest airplane to my flight. Its USB charging port was good.
Points négatifs : I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner.
avis de
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5,6
Points positifs : Serge and the cabin crew were grey. The pilot made up 20 minutes on a 1 hour flight, came in late from previous flight.
Points négatifs : Scheduling. CP is ALWAYS late, and messes up connections. Hard to coordinate remedies with my phone turned off. It hadn't been once, 10, or 20 times, but EVERY time.
avis de
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7,5
Points positifs : On time and relatively hassle free
Points négatifs : The bus transfer to the terminal was a bit chaotic
avis de
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7,0
Points négatifs : Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!
avis de
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8,5
Points négatifs : Crew made robotic announcements, no spirit! No effort made to offer beverage, snacks, etc...they were the least interested group ive had on cebu pacific in a long time uuuuggh why bother?
avis de
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10,0
Points positifs : XSS
Points négatifs : XSS
avis de
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2,6
Points positifs : Nothing.the cebu pacific employee told me that my flight was changed from 12pm to 6pm when I checked in but I did not have any notification. He said that he can get me in, in an earliest flight they have and only to find out that the flight they he wanted me in is my flight and ask money.
Points négatifs : Screen employees and make sure they don’t deceive people.
avis de
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2,0
Points positifs : I missed the trip. Can you help me with the refund or part of it?
Points négatifs : I missed the trip. Can you help me with the refund or part of it?
avis de
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8,0
Points négatifs : The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete..
avis de
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2,0
Points positifs : Exiting the aircraft.
Points négatifs : Stop charging passengers for water.
avis de
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8,0
Points positifs : Yes, the crews were super. They keep entertaining us the customers. Thanks guys
avis de
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5,5
Points négatifs : Seats do not recline
avis de
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10,0
Points positifs : Boarding
avis de
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2,6
Points négatifs : No food. Major delay without announcement
avis de
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2,8
Points négatifs : Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again.
avis de
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2,6
Points positifs : Staff
Points négatifs : Everything else
avis de
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10,0
Points positifs : ">XSS
Points négatifs : ">XSS
avis de
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4,6
Points négatifs : The luggage took ONE HOUR to come out after the flight!!!
avis de
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2,0
Points positifs : Nothing
Points négatifs : Super delayed flight they dont offer even water and to think we are travelling with children.
avis de
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5,5
Points négatifs : Improve on the congestion of DVO
avis de
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2,6
Points négatifs : They should improve tge delayed flight
avis de
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4,0
Points négatifs : We were delayed by 7 hours. The ground staff did their best. They gave some snacks which I'm sure Filipinos like but were not to my tastes. Sitting on a hard floor for 7 hours with nothing to eat before a 3.5 hour flight is not my idea of a good day!
avis de
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6,0
Points positifs : Fast boarding
Points négatifs : Plane wasn’t full so crew should have let us spread out
avis de
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4,3
Points positifs : All is helpful
Points négatifs : Make the plane clean...
avis de
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2,0
Points positifs : Nothing. Website did not notify me when booking that visa for us was required so I did not even get to fly to my destination which was a waste of my time and money to drive 5hrs to the city and not get any of my money back.
Points négatifs : Put a notification when rsvp’n ticket that certain countries need a visa approval from their country before booking. Wasted my time/money so I didnt even get to go to Vietnam n wasted a 5hr drive to my city. At least could have gave me some future discount code since I couldn’t get any money back
avis de
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8,0
Points positifs : Crew was professional and seats were comfortable.
Points négatifs : It is almost a given that most domestic flights to Manila are delayed and our flight was 1 hour and 10 min delayed. Fortunately, I was getting frequent updates that helped with the planning on when to leave for the airport.
avis de
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4,4
Points positifs : Price and convenient
Points négatifs : Service and flight comfort
avis de
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7,6
Points positifs : Since I checked In early, they let me in on an earlier flight. Thanks!
avis de
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8,0
Points positifs : check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy.
Points négatifs : N/A
avis de
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2,0
Points négatifs : 3 hr delay plus I got bumped off my return flight
avis de
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2,0
Points positifs : Did not like the flight at all.
Points négatifs : 5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier.
avis de
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6,0
Points positifs : Host clearly and ver friendly helped me.
Points négatifs : Im sorry but seat was terrible. I was not comfortable even for a min. Thanks.
avis de
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8,0
Points positifs : The crew
Points négatifs : I bought a front row seat only to be told that I would be the last to board
avis de
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4,0
Points positifs : I enjoyed the captains announcements
Points négatifs : Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable
avis de
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4,0
Points positifs : Clean and new plane
Points négatifs : Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays
avis de
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7,3
Points positifs : Crew were ok
Points négatifs : The plain was delayed 2 hrs .Problem with information
avis de
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10,0
Points positifs : Crew were very friendly
avis de
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7,5
Points négatifs : leaving on time.
avis de
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2,0
Points positifs : None!
Points négatifs : Its a cheap airline.what do u expect?
avis de
Statut du vol
Itinéraires proposés par Cebu Pacific
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
703
Manille
MNL
Dipolog
DPL
771
Manille
MNL
Pagadian
PAG
653
Manille
MNL
Tacloban City
TAC
654
Tacloban City
TAC
Manille
MNL
888
Cotabato
CBO
Manille
MNL
570
Cebu
CEB
Manille
MNL
380
Cagayan De Oro
CGY
Manille
MNL
704
Dipolog
DPL
Manille
MNL
887
Manille
MNL
Cotabato
CBO
569
Manille
MNL
Cebu
CEB
377
Manille
MNL
Cagayan De Oro
CGY
772
Pagadian
PAG
Manille
MNL
790
Butuan
BXU
Manille
MNL
789
Manille
MNL
Butuan
BXU
891
Manille
MNL
Boracay
MPH
781
Manille
MNL
Ozamiz
OZC
892
Boracay
MPH
Manille
MNL
782
Ozamiz
OZC
Manille
MNL
450
Iloilo
ILO
Manille
MNL
978
Davao
DVO
Manille
MNL
998
General Santos
GES
Manille
MNL
977
Manille
MNL
Davao
DVO
997
Manille
MNL
General Santos
GES
639
Manille
MNL
Puerto Princesa
PPS
821
Manille
MNL
Virac
VRC
640
Puerto Princesa
PPS
Manille
MNL
822
Virac
VRC
Manille
MNL
484
Bacolod
BCD
Manille
MNL
483
Manille
MNL
Bacolod
BCD
375
Manille
MNL
Roxas City
RXS
376
Roxas City
RXS
Manille
MNL
608
Cebu
CEB
Angeles City
CRK
593
Cebu
CEB
Davao
DVO
609
Angeles City
CRK
Cebu
CEB
594
Davao
DVO
Cebu
CEB
449
Manille
MNL
Iloilo
ILO
19
Dubaï
DXB
Manille
MNL
Aéroports populaires desservis par Cebu Pacific
- Aéroport Aéroport international Ninoy Aquino de Manille (MNL)
- Aéroport Aéroport Intl de Mactan-Cebu (CEB)
- Aéroport Davao Aéroport international Francisco Bangoy (DVO)
- Aéroport Iloilo (ILO)
- Aéroport Angeles City Aéroport Intl de Clark (CRK)
- Aéroport Bacolod (BCD)
- Aéroport Puerto Princesa Intl (PPS)
- Aéroport Cagayan de Oro (CGY)
- Aéroport Boracay Godofredo P. Ramos (MPH)
- Aéroport Zamboanga Intl (ZAM)
- Aéroport Hong Kong (HKG)
- Aéroport Panglao Bohol–Panglao Intl (TAG)
- Aéroport General Santos (GES)
- Aéroport Tacloban City (TAC)
- Aéroport Butuan (BXU)
Coordonnées de Cebu Pacific
- 5J Code IATA
- +632-7020-888 Appeler
- cebupacificair.com Consulter
Présentation de Cebu Pacific
Cebu Pacific Air est une compagnie aérienne des Philippines qui opère des vols domestiques et internationaux à bas coûts. Elle se positionne comme la première compagnie aérienne du pays grâce à un large choix de destinations et de nombreux appareils pour transporter ses passagers. Sa flotte est composée de différents modèles d’Airbus A319, A320, A321 et A330 et d’ATR-72.
Les deux aéroports principaux où sont centrées les opérations de Cebu Pacific Air sont l‘aéroport international de Mactán-Cebú et l’aéroport international de Ninoy Aquino. Le premier se trouve à proximité de la ville de Cebú sur l’île du même nom. Le second se trouve à côté de la ville de Pasay, au sud de la capitale Manille, et est l’aéroport le plus important du pays.
Cebu Pacific Air est membre de Value Alliance. Il s’agit d’une alliance qui regroupe les meilleures compagnies aériennes low-cost d’Asie Pacifique, et compte en plus Nok Air, Cebgo, JEJU AIR, Nok Scoot et Scoot. Cette alliance permet à des millions de passagers chaque année de voyager vers plus de 160 destinations à travers l’Asie du Nord et du Sud-est ainsi que vers l’Australie.
Chaque passager a droit un bagage à main, dont le poids ne doit pas dépasser les 7 kg. Le bagage à main doit pouvoir rentrer sans peine dans les espaces supérieurs de rangement. Il ne doit pas dépasser 56 cm de hauteur, 36 cm de largeur et 23 cm de profondeur. Les passagers ont également chacun droit à un article à main de petite taille qui ne doit pas dépasser 35 cm de hauteur, 20 cm de largeur et 20 cm de profondeur. Il doit pouvoir rentrer dans l’espace sous le siège avant.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.