Qantas Airways (QF)
Qantas Airways (QF)
Qantas Airways (QF)
| Code IATA | QF |
|---|---|
| Itinéraires | 222 |
| Itinéraire le plus populaire | Melbourne Tullamarine à Sydney-Kingsford Smith |
| Aéroports desservis | 61 |
| Aéroport le plus populaire | Sydney-Kingsford Smith |
Points positifs : Nice amenities, very efficient
Points positifs : Food
Points négatifs : Entertainment screen is too small, and touch panel reaction is so late.
Points positifs : Food and movies
Points négatifs : Boarding time
Points positifs : Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast.
Points positifs : Crew were excellent
Points négatifs : The entertainment screen was hard to interact with.
Points positifs : The crew was nice, the movie selection was good.
Points négatifs : More space in seats
Points négatifs : Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight.
Points positifs : The crews were very polite and efficient.
Points négatifs : The seats were excellent, but the storage and configuration below the Airbus equivalents.
Points positifs : Crew very good
Points négatifs : Aircraft are very dated
Points négatifs : Absolutely hopeless baggage delivery/collection. Almost as long as the flight
Points négatifs : I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.
Points positifs : Fantastic crew members who were very helpful with our infant.
Points positifs : Kind crew. Comfortable space for economy.
Points négatifs : The food was not even edible. The entertainment was minimal.
Points positifs : The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.
Points négatifs : Nothing
Points négatifs : The dim sums could be changed for something else.
Points positifs : It was a routine flight and everything was OK but not fantastic
Points négatifs : Some of the food served was quite bad .... other options were pretty good
Points négatifs : The food was terrible. Why can’t you just serve a regular plain meal. Why try to be fancy with all these nasty sauces. Give me a regular sandwich for lunch and some simple pasta or something. The only things edible was the fruit.
Points positifs : The crew was very good! Gave us a lot of snacks. Bathrooms were clean and crew passed out hygiene kits.
Points négatifs : Need more than 1.5 meals for a 14 hr flight. Plenty of snacks were given.
Points positifs : Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.
Points négatifs : The food was just ok.
Points positifs : Love qantas airways! Such a great and safe airline.
Points négatifs : Qantas always gives great service
Points positifs : Entertainment was very good. Crew was professional and efficient.
Points négatifs : The seat had no lower back support and was really uncomfortable.
Points positifs : Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew.
Points négatifs : I know it's an airplane, but even so, the food was astonishingly bad.
Points négatifs : The crew were great it was on time and overall fabulous
Points positifs : I like the fact that qantas boards the passengers in the back and works their way forward! Ive seen airlines do the opposite and it takes forever and very inefficient. So good job qantas. Much appreciated.
Points négatifs : Food could be better and cabin and bathroom cleaned more thoroughly.
Points positifs : Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.
Points négatifs : The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.
Points positifs : Had 3 seats to myself as plane wasn’t full.
Points négatifs : Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane.
Points positifs : It was our first time flying on Qantas. everything was above expectations.
Points positifs : More comfortable than expected.
Points négatifs : Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag.
Points positifs : Short flight, but they fed us great food, great service, even good wine.
Points positifs : The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile.
Points négatifs : If it was on time
Points positifs : Great flight, service, food and crew.
Points négatifs : Window seat.... 9A ..... no window......
Points négatifs : We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.
Points positifs : The crew for Qantas is normally pretty damn good. This trip was no exception.
Points négatifs : The plane had a mechanical issue. The plane had sat on the ground for over 12 hours according to flightaware. They didn’t try to work on the mechanics issue till about an hour or two before boarding. This delay caused a lot of issues for so many passengers trying to make connecting flights.
Points positifs : Crew was responsive and friendly
Points négatifs : Nothing
Points positifs : Crew was OK, slow to respond to requests
Points négatifs : The whole check in process was a joke, had a line up of 15 people and one agent
Points positifs : Service, food entertainment and catching up the lost time
Points positifs : The service was friendly and attentive, the food was good, the legroom was amazingly good for coach, and there were lots of good movies available. Really great all the way around.
Points négatifs : For such a long trans-oceanic flight, I am used to the cabin crew coming around with drinks on a regular basis to keep people hydrated. That didn't really happen on this flight; I had to get up twice and walk to where the crew were hanging out (in a closed-curtain area) and ask for water.
Points positifs : The crew and the flight was good. The comfort of the seats were not, especially for a 14.5 hr flight
Points négatifs : Just a little more space between the seats! You have to lean to the side, on the passenger seating next to you to try to pick something up or gather your belongings.
Points négatifs : Seats are too small, uncomfortable.
We had a 50 minute delay in departure.
Points positifs : Crew very nice
Points négatifs : So cramped
Points négatifs : As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure.
Points négatifs : Qantas is always delayed leaving
Points positifs : Crew were nice and entertainment was ok.
Points négatifs : Flight was 1hr 40 minutes late and had to catch a bus to the end of the airport to even board. As well as shared terminal gates...
Points positifs : Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm.
Points négatifs : First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!
Points positifs : Food, comfort interior, and fast check-in processes.
In fact the check-in staff are great and very friendly
Points négatifs : Helpful and more smiles will be very useful.
Upgrade the entertainment will be great.
Points négatifs : Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights
Points positifs : Crew were super helpful. Have flown with other airlines, but have to say Qantas crews are very professional and helpful. They go that extra mile.
Points positifs : Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.
Points négatifs : Flight delayed due to mechanical faults for 4 hours.
$15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.
Points négatifs : This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you
Points positifs : Crew was friendly, flight was very smooth and arrived early
Points négatifs : All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat
Points négatifs : The most uncomfortable experience ever! I was disturbed and/or woken up several times, during flight, by the flight attendances to place my seat in the upright position to accommodate the person sitting behind me who either wanted to drink alcoholic beverages every hour on the hour.
Points positifs : The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great.
Points négatifs : Completely satisfied.
Points positifs : Crew were very friendly, very comfortable flight and quick boarding/ off boarding
Points négatifs : Having my luggage come with me! I have to wait more than a day to get it back
Points positifs : We were treated very rudely.
Points négatifs : We were treated very rudely.
We should’ve taken another airline
Points positifs : Crew was very courteous and considerate.
Points négatifs : Food quality could be improved.
Points positifs : The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi
Points négatifs : Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member
Points positifs : - decent wine, fresh fruit, in-seat entertainment, smooth flight
Points négatifs : - audio was buzzy, seats very thin, bathrooms not stocked with paper towels
Points positifs : Nice amenities, very efficient
Points positifs : Food and movies
Points négatifs : Boarding time
Points positifs : Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast.
Points positifs : Crew were excellent
Points négatifs : The entertainment screen was hard to interact with.
Points positifs : Fantastic crew members who were very helpful with our infant.
Points positifs : The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.
Points négatifs : Nothing
Points négatifs : The dim sums could be changed for something else.
Points positifs : Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.
Points négatifs : The food was just ok.
Points positifs : Love qantas airways! Such a great and safe airline.
Points négatifs : Qantas always gives great service
Points négatifs : The crew were great it was on time and overall fabulous
Points positifs : It was our first time flying on Qantas. everything was above expectations.
Points positifs : More comfortable than expected.
Points négatifs : Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag.
Points positifs : Short flight, but they fed us great food, great service, even good wine.
Points positifs : The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile.
Points positifs : Great flight, service, food and crew.
Points négatifs : We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.
Points positifs : Crew was responsive and friendly
Points négatifs : Nothing
Points positifs : The service was friendly and attentive, the food was good, the legroom was amazingly good for coach, and there were lots of good movies available. Really great all the way around.
Points négatifs : For such a long trans-oceanic flight, I am used to the cabin crew coming around with drinks on a regular basis to keep people hydrated. That didn't really happen on this flight; I had to get up twice and walk to where the crew were hanging out (in a closed-curtain area) and ask for water.
Points positifs : The crew and the flight was good. The comfort of the seats were not, especially for a 14.5 hr flight
Points négatifs : Just a little more space between the seats! You have to lean to the side, on the passenger seating next to you to try to pick something up or gather your belongings.
Points positifs : Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm.
Points négatifs : First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!
Points positifs : Food, comfort interior, and fast check-in processes.
In fact the check-in staff are great and very friendly
Points négatifs : Helpful and more smiles will be very useful.
Upgrade the entertainment will be great.
Points négatifs : This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you
Points positifs : The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great.
Points négatifs : Completely satisfied.
Points positifs : Crew were very friendly, very comfortable flight and quick boarding/ off boarding
Points négatifs : Having my luggage come with me! I have to wait more than a day to get it back
Points positifs : Food
Points négatifs : Entertainment screen is too small, and touch panel reaction is so late.
Points positifs : The crew was nice, the movie selection was good.
Points négatifs : More space in seats
Points positifs : The crews were very polite and efficient.
Points négatifs : The seats were excellent, but the storage and configuration below the Airbus equivalents.
Points positifs : Kind crew. Comfortable space for economy.
Points négatifs : The food was not even edible. The entertainment was minimal.
Points positifs : The crew was very good! Gave us a lot of snacks. Bathrooms were clean and crew passed out hygiene kits.
Points négatifs : Need more than 1.5 meals for a 14 hr flight. Plenty of snacks were given.
Points positifs : Entertainment was very good. Crew was professional and efficient.
Points négatifs : The seat had no lower back support and was really uncomfortable.
Points positifs : Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew.
Points négatifs : I know it's an airplane, but even so, the food was astonishingly bad.
Points positifs : I like the fact that qantas boards the passengers in the back and works their way forward! Ive seen airlines do the opposite and it takes forever and very inefficient. So good job qantas. Much appreciated.
Points négatifs : Food could be better and cabin and bathroom cleaned more thoroughly.
Points positifs : Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.
Points négatifs : The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.
Points positifs : Had 3 seats to myself as plane wasn’t full.
Points négatifs : Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane.
Points positifs : Service, food entertainment and catching up the lost time
Points positifs : Crew were super helpful. Have flown with other airlines, but have to say Qantas crews are very professional and helpful. They go that extra mile.
Points positifs : Crew was very courteous and considerate.
Points négatifs : Food quality could be improved.
Points positifs : - decent wine, fresh fruit, in-seat entertainment, smooth flight
Points négatifs : - audio was buzzy, seats very thin, bathrooms not stocked with paper towels
Points négatifs : Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight.
Points positifs : Crew very good
Points négatifs : Aircraft are very dated
Points négatifs : Absolutely hopeless baggage delivery/collection. Almost as long as the flight
Points négatifs : I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.
Points positifs : It was a routine flight and everything was OK but not fantastic
Points négatifs : Some of the food served was quite bad .... other options were pretty good
Points négatifs : The food was terrible. Why can’t you just serve a regular plain meal. Why try to be fancy with all these nasty sauces. Give me a regular sandwich for lunch and some simple pasta or something. The only things edible was the fruit.
Points négatifs : If it was on time
Points négatifs : Window seat.... 9A ..... no window......
Points positifs : The crew for Qantas is normally pretty damn good. This trip was no exception.
Points négatifs : The plane had a mechanical issue. The plane had sat on the ground for over 12 hours according to flightaware. They didn’t try to work on the mechanics issue till about an hour or two before boarding. This delay caused a lot of issues for so many passengers trying to make connecting flights.
Points positifs : Crew was OK, slow to respond to requests
Points négatifs : The whole check in process was a joke, had a line up of 15 people and one agent
Points négatifs : Seats are too small, uncomfortable.
We had a 50 minute delay in departure.
Points positifs : Crew very nice
Points négatifs : So cramped
Points négatifs : As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure.
Points négatifs : Qantas is always delayed leaving
Points positifs : Crew were nice and entertainment was ok.
Points négatifs : Flight was 1hr 40 minutes late and had to catch a bus to the end of the airport to even board. As well as shared terminal gates...
Points négatifs : Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights
Points positifs : Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.
Points négatifs : Flight delayed due to mechanical faults for 4 hours.
$15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.
Points positifs : Crew was friendly, flight was very smooth and arrived early
Points négatifs : All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat
Points négatifs : The most uncomfortable experience ever! I was disturbed and/or woken up several times, during flight, by the flight attendances to place my seat in the upright position to accommodate the person sitting behind me who either wanted to drink alcoholic beverages every hour on the hour.
Points positifs : We were treated very rudely.
Points négatifs : We were treated very rudely.
We should’ve taken another airline
Points positifs : The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi
Points négatifs : Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member
