Avis des utilisateurs
Note globale
7,6
Bien
Basé sur 3 615 avis
Embarquement
7,9
Confort
7,5
Équipage
8,3
Divertissement
7,2
Repas
7,2
Trouvez des vols pas chers avec Finnair
Aller-retour
Économique
Infos Finnair
| Code IATA | AY |
|---|---|
| Itinéraires | 178 |
| Itinéraire le plus populaire | Helsinki Vantaa à Copenhague Kastrup |
| Aéroports desservis | 84 |
| Aéroport le plus populaire | Helsinki Vantaa |
Commentaires récents
Avis des clients
489
356
235
128
96
-
10,0
Points positifs : Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic
Points négatifs : Best flight I’ve ever had. Need to have this many people on the plane every time
avis de
-
8,6
Points positifs : Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent.
avis de
-
8,3
Points positifs : Free movies
Points négatifs : Free wifi. Better movie selection
avis de
-
5,6
Points positifs : Nothing
Points négatifs : Snack and some complimentary wifi or entertainment
avis de
-
10,0
Points positifs : Great crew, on time, could get a good nights sleep
avis de
-
9,0
Points positifs : Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.
Points négatifs : No food and no entertainment during the flight (which makes it similar to low cost flights).
avis de
-
8,6
Points positifs : The lie-flat seats were just great .
Points négatifs : Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.
avis de
-
10,0
Points positifs : Everything was nice.
Points négatifs : Nothing to complain about.
avis de
-
9,0
Points positifs : Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.
Points négatifs : Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-
avis de
-
8,0
Points positifs : The seats were comfy and the pilots were skilled, food was average.
Points négatifs : The handles in between the seats could've been better by being able to be completely raised.
avis de
-
9,6
Points négatifs : Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.
avis de
-
7,2
Points négatifs : Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either
avis de
-
10,0
Points positifs : All is great.
Points négatifs : Nothing is not good.
avis de
-
5,3
Points négatifs : Not much help at the airport my luggage was lost
avis de
-
5,6
Points négatifs : Not losing my luggage
avis de
-
3,6
Points positifs : the seating was very uncomfortable i barely had any leg room
Points négatifs : Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways
avis de
-
5,0
Points négatifs : The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.
avis de
-
8,0
Points positifs : The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.
Points négatifs : Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.
avis de
-
10,0
Points positifs : Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.
Points négatifs : N/A
avis de
-
10,0
Points positifs : Good
Points négatifs : Repas gratuit
avis de
-
9,3
Points positifs : The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.
Points négatifs : Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.
avis de
-
6,0
Points négatifs : Service very cold and rare to find. For some reason finnair doesn’t announce boarding
avis de
-
2,6
Kids running up and down isle/ no boarding announcement
Points positifs : Nothing
Points négatifs : Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.
avis de
-
8,0
Points négatifs : I didn't like putting two family on different seats far from each other
avis de
-
10,0
Points positifs : Finnair is the best!
avis de
-
8,6
Points positifs : The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!
avis de
-
9,6
Points positifs : A350, very comfortable and quiet. Good crew and pleasant flight
Points négatifs : cabin temperature was a bit too high through the night.
avis de
-
9,6
Points positifs : The crew and service were welcoming, caring and attentive
Points négatifs : Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,
avis de
-
5,6
Points positifs : Not a lot.
Points négatifs : Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.
avis de
-
10,0
Points positifs : Keep it up with great services. !! Thank you!
avis de
-
9,0
Points négatifs : A better breakfast...
avis de
-
3,0
Points positifs : nothing
Points négatifs : the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight
avis de
-
10,0
Points positifs : Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.
avis de
-
4,3
Points négatifs : - Leave in time - Working onboard entertainment system
avis de
-
6,3
Constant traveller
Points positifs : Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.
Points négatifs : Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.
avis de
-
2,0
Points négatifs : I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.
avis de
-
9,3
Points positifs : Great service and yummy food.
Points négatifs : The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!
avis de
-
2,0
Points positifs : Nothing
Points négatifs : Customer service
avis de
-
8,0
convenient location, comfortable beds!
Points positifs : Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.
Points négatifs : I hate paying for water but I seem to do this all over town.
avis de
-
9,3
Points négatifs : Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.
avis de
-
9,3
Points positifs : at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.
Points négatifs : Food a bit bland and uninspired
avis de
-
9,6
Points positifs : All
Points négatifs : Keep up the same spirit
avis de
-
10,0
Points positifs : Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company
Points négatifs : Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.
avis de
-
10,0
Points positifs : On time
Points négatifs : Free bags under Corbin
avis de
-
10,0
Points positifs : The crew was really good
avis de
-
9,6
Points positifs : The crew was amazing. The food was good
avis de
-
6,0
Points positifs : The connection was way too tight.
Points négatifs : Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.
avis de
-
2,0
Points positifs : The movies in the flight
Points négatifs : The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD
avis de
-
3,3
Points positifs : Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Points négatifs : Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.
avis de
-
4,0
Points positifs : Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Points négatifs : Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.
avis de
-
5,6
Points négatifs : Could be better, say, like with Singapore Airlines..
avis de
-
10,0
Points positifs : Seat was comfortable, food was surprisingly good.
Points négatifs : Nothing
avis de
-
10,0
Points positifs : Comfortable
avis de
-
7,0
Points positifs : Departed and arrived on time
Points négatifs : Stop the sardine can treatment of passangers
avis de
-
6,0
Points positifs : meal
avis de
-
9,6
Points positifs : Of all the flights I checked this was the most convenient in timely manner and comfortable.
Points négatifs : Movie options.
avis de
-
9,3
Points positifs : The crew was nice
Points négatifs : We were boarding later than expected Which caused some stress with connection flight
avis de
-
6,0
Points négatifs : It was late
avis de
-
7,3
Points négatifs : Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv
avis de
-
10,0
Points positifs : Crew is amazing
Points négatifs : Nothing
avis de
Statut du vol
Itinéraires proposés par Finnair
Aéroports populaires desservis par Finnair
- Aéroport Helsinki Vantaa (HEL)
- Aéroport Oulu airport (OUL)
- Aéroport Stockholm-Arlanda (ARN)
- Aéroport Copenhague Kastrup (CPH)
- Aéroport Londres-Heathrow (LHR)
- Aéroport Paris Charles-de-Gaulle (CDG)
- Aéroport Oslo-Gardermoen (OSL)
- Aéroport Sapporo Nouvel aéroport de Chitose (CTS)
- Aéroport Berlin-Tegel (TXL)
- Aéroport Rovaniemi (RVN)
- Aéroport Kittilä (KTT)
- Aéroport Amsterdam-Schiphol (AMS)
- Aéroport Aéroport d'Ivalo (IVL)
- Aéroport Prague-Václav-Havel (PRG)
- Aéroport Aéroport international de Zurich (ZRH)
Coordonnées de Finnair
- AY Code IATA
- 0821 025 111 Appeler
- finnair.fr Consulter
Présentation de Finnair
Finnair est une compagnie aérienne nationale de Finlande et la première compagnie du pays. Elle est basée sur l’aéroport international de Helsinki-Vantaa. Elle opère des vols nationaux et internationaux vers plus de 70 destinations, principalement en Europe et en Asie.
Fondée en 1923, Finnair est l’un des plus anciennes compagnies aériennes au monde. Elle fait partie de l’alliance de compagnies aériennes commerciales oneworld, qui compte parmi les compagnies de transport aérien les plus établies comme American Airlines ou British Airways. Sa flotte actuelle est composée de différents modèles d’Airbus.
Les passagers en classe Business ont chacun droit à 10 kg de bagage en cabine, répartis en un ou deux bagages à main. Ils peuvent aussi emporter un effet personnel de petite taille comme un petit sac à main, un sac à dos ou un sac pour ordinateur portable. Les dimensions à respecter pour le bagage à main de taille normale sont 56 cm de longueur, 45 cm de largeur et 25 cm de hauteur. Celles du bagage à main de petite taille sont 40 cm de longueur, 30 cm de largeur et 15 cm de hauteur.
Les passagers en classe Standard ont droit à un bagage à main dont les dimensions à respecter sont 56 cm de longueur, 45 cm de largeur et 25 cm de hauteur. Ils ont également droit à un bagage à main de plus petite taille, dont les dimensions ne doivent pas dépasser 40 cm de longueur, 30 cm de largeur et 15 cm de hauteur. Le poids total des bagages à main ne doit pas dépasser 8 kg.
Conditions d’annulation de Finnair
La situation du coronavirus (COVID-19) évoluant de jour en jour, Finnair adapte continuellement ses conditions en conséquence. Veuillez contacter directement Finnair pour avoir les dernières mises à jour sur les frais d’annulation. Vous trouverez des informations actualisées sur les avertissements de voyage et les conditions de Finnair ici : Conseils aux voyageurs et conditions de Finnair.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.