Trouvez un billet d’avion pas cher pour le Cambodge

Points positifs : "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."

Points positifs : "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Points négatifs : "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."

Points positifs : "the crew is fine. The seat was OK standard."
Points négatifs : "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."

Points positifs : "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Points négatifs : "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"

Points positifs : "Great inflight entertainment"
Points négatifs : "Have WiFi that is working"

Points positifs : "Nothing special."
Points négatifs : "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Points positifs : "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."

Points positifs : "Super friendly crew. Enough food and drink."

Points négatifs : "NA"

Points positifs : "Seats are spacious even for economy class."
Points négatifs : "None"

Points positifs : "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Points négatifs : "Amélioration des repas , mets air climatisé dans l’avion"

Points positifs : "Crew was amazing"

Points positifs : "Tellement mieux que les compagnies européennes"

Points positifs : "The crew was amazing. The seat were uncomfortable"

Points négatifs : "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."

Points positifs : "The crews on board were amazing!"
Points négatifs : "The service from the ground staffs are not as good a the crews onboard."

Points négatifs : "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

Points positifs : "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"

Points positifs : "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Points négatifs : "Nothing."

Points positifs : "Nothing beats Singapore SQ!"

Points positifs : "The comfort and caring staff"
Points négatifs : "Food serve a bit slow with the no of pax and long queue for the washroom"

Points positifs : "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."

Points positifs : "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Points négatifs : "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."

Points négatifs : "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"

Points négatifs : "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."

Points négatifs : "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."

Points positifs : "Comfortable, full service through the night.."

Points positifs : "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Points négatifs : "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."

Points positifs : "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Points négatifs : "It was a 17 hour flight, but they made it bearable."

Points négatifs : "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."

Points positifs : "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Points négatifs : "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."

Points positifs : "Helpful crew. Full food service!"

Points positifs : "Crews are truly nice and patient"
Points négatifs : "Crews are very nice, food are not really good"

Points positifs : "Efficient boarding and arrival"
Points négatifs : "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"

Points positifs : "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Points négatifs : "Hope that there were more time to order and enjoy beverages."

Points positifs : "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Points positifs : "The friendliness of the staff, the food and overall the experience."
Points négatifs : "That our bags weren't check in all the way to SEA"

Points positifs : "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Points négatifs : "Nothing negative to report"

Points négatifs : "Headphones were not functioning properly"

Points positifs : "Entertainment was awesome. Boarding was fast."
Points négatifs : "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."

Points positifs : "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Points négatifs : "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."

Points positifs : "The staff were great, very efficient."
Points négatifs : "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Points positifs : "Leg room in economy is good, even for tall people. Food was actually quite good."
Points négatifs : "Two of our family's seats would not recline, although they were not near an exit row."

Points positifs : "It is really nice to have a direct flight option to Singapore"

Points positifs : "1. Clean. 2. Punctual. 3. Coke Zero."

Points positifs : "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Points négatifs : "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."

Points positifs : "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."

Points positifs : "Amazing crew, great service. Really good food"

Points positifs : "Singapore air has amongst the best service out of all airlines."

Points positifs : "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Points négatifs : "Bathroom floors were often wet"

Points positifs : "I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality."
Points négatifs : "Coach Seats... Seems to be getting smaller over time."

Points positifs : "Innovative seating arrangements in business. Service was good."
Points négatifs : "Comfort of seats and laying position are ok, a bit hard for 15 hours."

Points positifs : "Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together."

Points négatifs : "Ok perfect will do it again"

Points négatifs : "Left on first leg trip from NY to HK. 23 kg/ bag. Two bags per person. Next leg was HK to Malpensa. When I go to check in they tell me 30 kg. Total weight allowed. Very upsetting. I was asked to pay 12780.- HKD. Completely misleading and trapped. I will consider other airline in future."

Points positifs : "nothing to add"
Points négatifs : "nothing to add"

Points négatifs : "Hi. I want you to pay me back half of my air tickets that I paid+ my expenses that I spent. I bought from you air tickets with Scoot airlines from H.K to Singapore on 30 December and back to H.K on the 3 January. when I came to the H.K airport to check in with scoot airlines they said to me that I can't go to Singapore because my passport expired on 2 of June and it's less than 6 months if I want to go to Singapore I need to have in my passport more than 6months. sow in the end I lost the ticket to Singapore and not only this I went back to H.K I toke a room in the hotel 150$ and the day after I went to the embassy of Israel to extend my passport and I bought a new air tickets with Cathay Pacific 350$ to go to Singapore. its mean that I lost my ticket +500$ .and all this because you never informed me that my passport needs to be valid more than 6 months . you can see also in your letter its written there that my passport need to be valid there is not any thing about 6 months. if you was telling me that before I could change my passport. sow pleas I insist that you will pay me back half on my ticket that I lost + my expenses 500$. if I will not get it back my story will be all over in the internet about you I suffered a lot"

Points positifs : "Some of the staff were very nice. the plane was not full so was able to sleep whole flight."
Points négatifs : "The flight was delayed 1 hour. we get on plane. then an announcement that in previous flight plane hit a bird so they needed to dissemble the plane. we got off plane at 11:26 pm. waited there. received a text announcement it would leave now at 2 am. the staff on site did not announce this information till 12:45 am. we waited and then got good news flight was going to take off. not in a logical way the plane took off all our luggage off the plane. and then could not add our luggage back on to the plane because tsa was now closed. so paperwork for getting luggage was poorly committed. not bright people. I hope my luggage arrives like they say a day later."

Points positifs : "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"

Points négatifs : "Wasn’t allowed to book seats until checkin"

Points positifs : "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Points négatifs : "Peu de film en français"

Points positifs : "Nothing"
Points négatifs : "Too cramped not enough space staff are not friendly will not fly Cathay again"

Points positifs : "More leg room"
Points négatifs : "Flight is an hour delayed ☹️. I don’t like the fact that u can’t choose ur own seat online"

Points positifs : "The service"
Points négatifs : "Nothing"

Points positifs : "Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi."
Points négatifs : "The FA, no WI-Fi for a 15 hr trip."

Points positifs : "We arrived late again."

Points positifs : "Great attendants"
Points négatifs : "TV problem; food"

Points positifs : "Schedule of the flight"
Points négatifs : "The food can definitely improve a little more."

Points positifs : "Efficiency of Operations, efficiency of service and attitude to pleasing customers, great choice of movies, excellent aircraft"
Points négatifs : "For two hours flight food was adequate"

Points positifs : "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
Points négatifs : "The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."

Points positifs : "Big thanks to the ground and flight crew of Cathat Paciic Cx 899!!! My parents flew Dec 3rd from EWR and they had an amazing experience! My dad has to be on a wheelchair and needs assistance and Cathay made sure my parents were well-assisted and comfy on the entire flight. They went above and beyond expectations!!!"

Points positifs : "The airline crew. Very attentive and immaculate"
Points négatifs : "Nothing"

Points positifs : "In flight service was excellent. Food was great. Good variety of entertainment options."
Points négatifs : "The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long."

Points positifs : "Le service, la nourriture, la rapidité. Tout bien été"
Points négatifs : "Rien"

Points positifs : "Flight personnel go out of there way to smile and make you feel wanted on this flight and the previous flight enroute to Singapore from Hong Kong. Food was OK, too."

Points positifs : "The Attendants were excellent"
Points négatifs : "I am a big man and found the seats a bit tight"

Points négatifs : "Ordered a vegetarian meal that was never delivered."

Points positifs : "Nothing."
Points négatifs : "Cabin crew was poor in English communication skill. I remain skeptical how the cabin crew could effectively communicate to passengers in the case of an in-flight or ground emergency. Pillow covers were filthy. There were body fluid stains and long hairs stuck to the covers. I went through and rejected four of them. Inflight service was good but there was an unwritten Cathay Pacific rule that I was not aware of.........each passenger is restricted to two alcohol beverage drinks in any one hour period."

Points négatifs : "Should have more Indian movies on flight."

Points positifs : "Enough space for legs, great VOD, good food, excellent service."

Points positifs : "Entertainment okay. Screen small"
Points négatifs : "No legroom at all. And I'm not even a big person."

Points positifs : "I will give 10 out of 10 to Cathay for their excellent service, fast air time, humble crew service and a bonus point for their quality of meals/ food. I am a pure vegetarian & in all my flight the crew made sure that I got the correct food tray & it was not mixed with wrong mean (non veg.) by mistake. Unlike other flight where meal is just an obligation, Cathay made sure that the taste was very nice too. Full points to them. The quality of seats was good & nice leg space as well. Overall the experiance was very pleasant & I highly recommend Cathay Pacific."

Points négatifs : "Delayed flight"

Points positifs : "hospitality is very good.comfortable journey."

Points positifs : "Staff were excellent Food"
Points négatifs : "Delayed over an hour. Poor communication on delay/flight info."

Points négatifs : "To the guy in 26G, it was incredible how you ignored three flight attendants when they asked you to put away your laptop. You were so obsessed with your own self interests that the general safety of your fellow passengers was not important. That must have been some email that you had to keep typing even as the plane was pulling away from the gate. So important in fact that you didn't touch your laptop for another two+ hours. But you did get it out again and proceeded to pull the same stunt as we descended. Stunning behaviour. I enjoyed how you convinced the crew to put your laptop in the overhead bin both times. I believe the clincher was the four carry on bags you had with you. Priceless. Guess you should be grateful you weren't on a US domestic flight. But I'm sure you would have turned the story away from you and on to the crew."

Points positifs : "Overall excellent"
Points négatifs : "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."

Points positifs : "Flight went up and down at the right time and place. Can't ask for much more than that. All else was very nice."

Points positifs : "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Points négatifs : "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"

Points négatifs : "Meal service was poor by crew members for economy class. In economy class - (center section-just after first class)-only one toilet . for Passengers. Very inconvenient."

Points négatifs : "I am not a frequent flier on Cathay. I would say I would think twice before buying my next ticket. Their call centers and counter staff leave a huge amount to be desired. I called their help desk when I couldn't access my reservation. My problem is their systems push your first and middle names together as a first name in their systems so I couldn't access my reservation. I really, really struggled understanding the person on their help desk. Then 48 hours before my flight I tried to book my seats and get my boarding pass. There were no seats for a party of 3 traveling together and only middle seats for the 3 of us. I waited for 20 minutes calling their support center. Of course their team could not help. All seats were booked. Luckily she offered to book my seats for the return and we managed to get the last 3 together in the back of the plane. If you book through Kayak recommend immediately calling to book seat numbers. I have ran out of room but returning from Vancouver their systems didn't read American passports and everyone tried to get tickets issued the staff at the desk laughed when told and said they knew it was a problem....but it did keep the many skiers busy in the self service line:) Also the desk opens 2hours and 59 minutes before departure so don't arrive early"

Points positifs : "The crew was more than accommodating. The little amenities helped for such a long flight."
Points négatifs : "16 hours in economy. There is no way to be comfortable on any plane."

Points positifs : "I booked the flight at an excellent price. Service is always good."
Points négatifs : "Unfortunately, the cheap price meant my husband and I couldn't sit together for the 15+ hour flight."

Points négatifs : "The service is kinda slow to respond"

Points négatifs : "On the way to Newark was terrible because of the food. Both dinner and breakfast half of my row were served last compare to everyone else sitting before us or after us. The rice dishes were gone both times when the food got to me. I can understand if it was just one meal, but it was disappointing that I wasn't able to eat rice during the whole 15 hours of trip. It would also be understandable if the row right before me wasn't served 20 mins prior to us, and the row right after me wasn't served 15 mins before us. I just couldn't understand how it was arranged. Maybe I should've ask for service right before they start serving meal."

Points positifs : "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."

Points positifs : "Best meal service ever, my husband never eats airplane food but gobbled up the dinner and the breakfast served. Seats were comfortable, beverages were readily available, one of the best airlines in the world."
Points négatifs : "Didn't have slippers, only socks. Slightly inconvenient having to put shoes back on to run to the restroom, which sometimes have wetness from God knows what."

Points positifs : "The efficiency of this crew was unparalleled"
Points négatifs : "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"

Points positifs : "The entertainment system is quite good."
Points négatifs : "The food, while hot, is not quite as good as ANA's offerings, but I was happy to have it. The chair cushions are also a bit thin on the bottom, or they are rather hard, but overall I found them otherwise fairly spacious."

Points négatifs : "With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask"

Points négatifs : "No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM."

Points positifs : "The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself."
Points négatifs : "The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight."

Points négatifs : "Confort et divertissements."

Points positifs : "Yes"

Points positifs : "Friendly crew. Short flight, very efficient"

Points négatifs : "It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!"

Points positifs : "The fact that it was an over night flight."
Points négatifs : "1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice."

Points positifs : "This plane is in much better shape than the last one."
Points négatifs : "Flight delays seem to be a common thing with VN airlines"

Points positifs : "Great service"
Points négatifs : "Nothing"

Points positifs : "Efficient"
Points négatifs : "Nothing"

Points négatifs : "Leg room is short, seats are average. Fine for a short flight."

Points positifs : "Nothing"
Points négatifs : "Everything"

Points négatifs : "Reservation online"

Points négatifs : "They changed the time without notice and wouldn’t even accept checked baggage."

Points positifs : "Everything was great."
Points négatifs : "Everything was up to part"

Points négatifs : "Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit."

Points négatifs : "Les hôtesses et stewards ne parlent pas ben l'anglais et encore moins bien le français."

Points positifs : "Their boarding process was smooth. The cabin crew was attentive. The plane wasn’t full and there were three of us sitting together that were rather large. The crew allowed us to go to an empty seat without someone next to it."
Points négatifs : "The flight had small video screens but no place to plug in a headset so consequently o sound."

Points positifs : "rafraîchissements"
Points négatifs : "Retard et non chaland pour certains membres"

Points positifs : "Early departure and arrival. Amazing"

Points positifs : "I can choose the seat"
Points négatifs : "Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work ."

Points positifs : "No delay, boarding smooth, crew excellent, leg room ok, nothing bad..."
Points négatifs : "Nothing"

Points positifs : "Flight attendants are friendly"
Points négatifs : "Food is a bit pedestrian"

Points positifs : "Overall, this is a short trip. Everything is ok."

Points positifs : "Easy check in and boarding, friendly staff"
Points négatifs : "No TVs in each seat"

Points positifs : "NOTHING.........................................."
Points négatifs : "EVERYTHING................................"

Points positifs : "The Premium Economy section is relatively small, and quiet. At check-in, I was attributed a window seat, and the section was fully packed. The company went out of its way to give me an aisle seat. A window seat would have resulted in a badly hurting elbow. The seats in Economy Premium are OK, nice pitch and width : 2+4+2, instead of 3+3+3 in Economy."
Points négatifs : "The seats in Economy Premium have a foot-rest, that is badly designed and badly kept. Nothing to do with the kind they have in Business class. Push the button, it will spring up. This is OK for short people with short legs, like average Vietnamese customers. It is a pain for taller people with longer legs. It takes a lot of strength to push the footrest into its former position. In my seat, two attendants came to my help and could not do it. Something apparently was broken. I spent 13 miserable hours without being able to find a comfortable position for my legs. I strongly suggest to Vietnam Airlines get rid of the footrests altogether, or find an easy-to-manage model."

Points positifs : "Crew and airplane were great!"
Points négatifs : "Food was not as good as I'd remembered on previous trips."

Points positifs : "Ponctualité Verre d'eau fourni Bon staff"
Points négatifs : "Pas trop de divertissemeent à bord"

Points positifs : "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
Points négatifs : "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."

Points positifs : "Quick flight, comfortable seats. Leg room is superior than most economy flights. Was surprised and pleased that the domestic flight had English announcements and they were clear."
Points négatifs : "Announcement at gate to board bus was not delivered, had to look up and see passengers boarding bus to take to tarmac for boarding. Bus then stopped at plane for 10 minutes seemingly waiting for 1st class bus to arrive and board first as they came and were unloaded right away."

Points positifs : "The A-321 was a bit worn but that was expected. Cabin crew were quite nice and the meal was excellent. I’ve traveled in both economy and business class and both are much nicer than domestic flying in the USA. I highly recommend Vietnam Airlines"
Points négatifs : "Nothing"

Points négatifs : "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."

Points positifs : "Food served inflight was excellent, new airplane, and comfortable legroom"

Points positifs : "Good weather and a quick smooth flight"
Points négatifs : "They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane."

Points positifs : "The leg room is one of the best in economy class. At six feet tall, I was able to stretch my legs and not have my knees against the seat in front of us. The personal entertainment console worked perfectly with clear picture and sound, though the free headphones were uncomfortable. Boarding crew allowed us to cut in line since we had a 2 year old. Very appreciative for that, and appreciative for their sternness with those customers who were trying to slip in in front of us."
Points négatifs : "Crew on board came across as a little unfriendly, though professional seriousness might have been mistaken as annoyance. The food was passable, but definitely not quality. Sufficient amount of beverage was served."

Points positifs : "Everything was good honestly"

Points positifs : "Was able to change seat to exit row; not crowded; A350 is a really nice plane. Vietnam Airlines has amazingly friendly and helpful crew, extremely pleasant. Catering from Japan is edible. Delta Platinum gives you lounge access in Osaka and HCMC."
Points négatifs : "A/V system was on the fritz for the whole plane; was not activated until 45 minutes into the flight and then kept cutting out for all passengers. I just gave up and slept."

Points négatifs : "The flight was 3 hours late leaving Luang Prabang. When we finally boarded and arrived in Siem Reap, we found out they had left everyone's luggage in Luang Prabang, and it wouldn't arrive in Siem Reap until 24 hours later. Horrible! Worst part, we were told by the airline's team in Siem Reap that this is a common occurrence on that flight! Will never fly Vietnam Airlines again."

Points positifs : "Il n'y a eu aucun probleme, tout s'est bien passé. Choix relativements corrects en films. Repas acceptables. Personnel très bien."
Points négatifs : "Rien à signaler"

Points positifs : "Everything! The service, friendliness, food, movies, clean restroom, etc."

Points positifs : "Easy to change flight. Lots of leg room. Friendly service."

Points positifs : "The Boeing 787 9"
Points négatifs : "The food"

Points positifs : "Great experience. Everyone very helpful."

Points positifs : "I had an over all position experience flying with Vietnam Airlines."
Points négatifs : "I didn't like the extremely late boarding process, as I was worried I'd miss my connection flight."

Points positifs : "Excellent service and on time performance. Very intelligent personnel."
Points négatifs : "However, snack was one of the worst I've had in 50 +years of flying."

Points positifs : "They fed us dinner and kept the lights dimmed most of the time. Good selection of movies too, which was important bc I couldn't sleep."
Points négatifs : "Not a ton of room (esp legroom) in economy, making it tough to get comfy/sleep. They occasionally randomly turned the cabin lights back on which was a bit annoying."

Points positifs : "The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. Lots of space a good selection of food. The airline staff where all wonderful and food on the plane was delicious. I like the sleeping pods. Very private and comfortable."
Points négatifs : "I would like a few more recent English movie choices."

Points positifs : "The rolls were warm. That is literally the only positive thing I have to say."
Points négatifs : "My first flight was canceled, which I wasn't alerted to until after I arrived at the airport. They booked me on another one leaving 2 hours later, which was delayed by about another 5 hours. I suppose it was the weather, but a flight going to the same destination on the same airline managed to take off on time, and it was supposed to be leaving 40 minutes after my second flight. I have a hard time believing it was the weather, but who knows? There were absolutely zero gatw agents there to offer any helpful information. They eventually gave us food vouchers, but it was about 5 minutes after 90 percent of the applicable restaurants closed. Everyone on the flight was forced to eat at dairy queen, which quickly ran out of everything anyone wanted. I will never fly Vietnam Airlines again."

Points négatifs : "The breakfast scone was disgusting but dinner was great!"

Points négatifs : "More legroom please"

Points négatifs : "Some of the crew members were rude,"

Points négatifs : "No WiFi."

Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Points négatifs : "Direct flights to and from South Africa to USA not via Middle East"

Points négatifs : "The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew"

Points positifs : "The crew at HYD airport is good people."

Points négatifs : "Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!"

Points positifs : "Siege correct sans plus, et non inclinable"

Points positifs : "."
Points négatifs : "Le procédé d’embarquement"

Points positifs : "RAS"
Points négatifs : "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."

Points positifs : "L’équipage"
Points négatifs : "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Points négatifs : "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"

Points négatifs : "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"

Points positifs : "Great boarding"

Points négatifs : "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"

Points négatifs : "Moore snack"

Points positifs : "Service manager Alan and crew were lovely, very friendly and felt genuinely happy to help us. I have never been given so much free stuff on a plane before! The snacks and beverage offerings just kept coming. I enjoyed my warm meal. Entertainment offerings were good, and as we were on a newer plane the technology was better than other flights I’ve been on."
Points négatifs : "Seats could have been a bit more comfortable and roomy, but they were decent and I didn’t have too much trouble sleeping."

Points positifs : "Le personnel était très professionnel. Cie au top."

Points négatifs : "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Points positifs : "La couleur de l avion ."
Points négatifs : "Tous"

Points positifs : "Love that meals are part of the flight. Excellent meals, great service."
Points négatifs : "Boarding announcements hard to hear in gate area at Gatwick."

Points négatifs : "pas de boisson ni nourriture offerte"

Points positifs : "Le toute"
Points négatifs : "Rien à dire"

Points positifs : "Propreté et état général de l'avion"
Points négatifs : "Des hôtesses plus souriantes"

Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Points positifs : "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Points négatifs : "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Points positifs : "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Points négatifs : "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"

Points positifs : "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Points négatifs : "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Points positifs : "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."

Points négatifs : "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Points positifs : "Cabin crew"
Points négatifs : "Le retard"

Points négatifs : "25 min de retard pour le décollage"

Points positifs : "The flight was on time.."
Points négatifs : "The food.."

Points positifs : "Everything.."
Points négatifs : "The food,."

Points négatifs : "The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite."

Points positifs : "Embarquement rapide au retour. Parfait"
Points négatifs : "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Points positifs : "L'équipage très serviable et aimable Embarquement rapide"
Points négatifs : "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Points positifs : "Breakfast burritos were a nice change."
Points négatifs : "I did not like a seat under E row as the seats feel. Crammed."

Points positifs : "Bon équipage,pas de problème lors du voyage"
Points négatifs : "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."

Points négatifs : "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Points négatifs : "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"

Points négatifs : "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."

Points positifs : "Horaire ponctuel même en fin de journée. Personnel agréable"

Points positifs : "Pro et en règle sur les timing et prestations"
Points négatifs : "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Points positifs : "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Points négatifs : "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Points positifs : "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Points négatifs : "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Points positifs : "Le vol en general"
Points négatifs : "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"